Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11012752August 4, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, A STRONG CHEMICAL ODOR EMITTED FROM THE EXHAUST INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RICHMOND FORD LINCOLN LOCATED AT 4600 W BROAD ST, RICHMOND, VA 23230; (804) 358-5521), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THEY WOULD GET BACK TO THE CONTACT; HOWEVER, HE NEVER HEARD FROM THEM SINCE DECEMBER. THE APPROXIMATE FAILURE MILEAGE WAS 64,358.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012836August 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ANDERSON FORD LINCOLN, 3601 STOCKTON HILL ROAD, KINGMAN, AZ 86409) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012641August 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH THE FORD DEALER (PALM SPRINGS MOTORS, 69200 HIGHWAY 111 CATHEDRAL CITY, CA, 92234 PHONE: 760-328-2102) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012601August 3, 2017
AIR BAGS
TAKATA RECALL PURCHASED A CAR WITH OPEN RECALL LIVING IN A HOT HUMID AREA HOUSTON KNOWING THIS SHOULD BE REPLACED AND THINKING IT COULD BE DONE AFTER PURCHASE ONLY TO FIND OUT FORD HAS MADE ZERO EFFORT TO REPLACE THIS VERSION IN OVER A YEAR WITH NO DATE OF FUTURE REPAIR DEALERSHIP WILL NOT REPAIR IT FOR LACK OF PARTS ON THE GARBAGE BAG OF DEATH MAYBE A LITTLE MORE EFFORT NEEDS TO MADE IN GETTING THE PROPER REPAIRS DONE OR THE SAFETY HAZARD MITIGATED IN THE TIME IT TAKES TO REPAIR SAID GARBAGE BAG OF DEATH A HIGHER LIABILITY RISK FOR THE COMPANY SHOULD ALSO BE APPLIED TO ANYONE INJURED WHILE WAITING FOR THE CLAYMORE TO BE REPLACED WITH AN AIRBAG WITH A MINIMUM OF ONE MILLION INJURY TO TEN MILLION DEATH PER OCCUPANT POLICY GUARANTEED BY EACH AUTOMAKER UNTIL IT MAKES THE VEHICLE REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012278August 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (OC WELCH LINCOLN, 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) STATED THAT THERE WAS NO INFORMATION AVAILABLE REGARDING PARTS DELIVERY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012290August 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE KINGS COLONIAL FORD DEALER AND THE LILLISTON FORD DEALER. THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO PROVIDE THE CONTACT WITH AN ESTIMATED TIME FRAME FOR THE REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012427August 2, 2017
AIR BAGS
TAKATA RECALL - RECEIVED RECALL NOTICE JULY 2016, BUT STILL NOT FIXED WHEN TIMELINE SHOWS TO BE RECALLED BY MAY 2016 IN KANSAS. THE RECALL NOTICE DOESN'T ACCOMPLISH ANY SAFETY WITHOUT THE FIX!!! FORD CONTENDS CAR IS SAFE TO OPERATE BASED ON TECHNICAL DATA, ADVISING THAT THEY "HAVE NO REPORTS OF ANY EXPLOSIONS IN FORD VEHICLES", AND NHTSA WILL NOT PROVIDE DATA TO PUBLIC ON WHAT CARS HAVE EXPLODED TO ENABLE VERIFICATION BY PUBLIC. THIS IS IN DIRECT CONFLICT WITH THE RECALL NOTICE, WHICH SAYS DEFECT COULD RESULT IN SERIOUS INJURY OR DEATH. I PURCHASED TWO OF THESE VEHICLES FROM TWO SEPARATE FORD DEALERS IN KANSAS CITY AREA IN NOVEMBER 2015 WITHOUT ANY NOTIFICATIONS OF THE DEFECTS DESPITE NHTSA BEING AWARE OF THESE DEFECTS FOR MANY YEARS PRIOR TO MY PURCHASES. HOW IS THE SAFETY MISSION OF NHTSA BEING MET HERE??? WHY ARE THESE DANGEROUS CARS STILL BEING SOLD WITH NHTSA NOT OBJECTING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012428August 2, 2017
ELECTRICAL SYSTEM
BATTERY OVERHEATS, CAR STALLS AND STOPS MULTIPLE TIMES IN THE MIDDLE OF THE FREEWAY, AND TWICE DRIVING REGULAR SIDE STREET . HYBRID BATTERY WAS CHANGED LAST MONTH UNDER WARRANTY. CAR HAS OVER 16K MILES . TOWED 3X TO DEALERSHIP AT LINCOLN REPAIR SHOP IN HENDERSON NV. PER LINCOLN MECHANIC, THIS IS A FLAW ON THIS CAR AND THAT THE LINCOLN ENGINEERS ARE NOT ABLE TO OFFER A FIX OR A SOLUTION AS THE OVERHEATING IS BEING BLAMED TO LAS VEGAS SUMMER TEMP OVER 110 DEGREES.THE CAR IS STILL UNDER WARRANTY. LINCOLN OFFERED AN EXTENDED 4 YEAR WARRANTY. LINCOLN DOES NOT WANT TO BRING THE CAR BACK TO THE REPAIR SHOP AFTER THE LAST INCIDENT JULY 31, 2017. I WAS ADVISED THAT THERE IS NO FIX AND THERE IS NOTHING THE LINCOLN ENGINEERS CAN OFFER , AN DTHAT THE BATTERY WILL DIE AND STALL FROM HIGH VEGAS HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012375August 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MATHEWS NEWARK FORD, 500 HEBRON RD, NEWARK, OH, 43056) STATED THAT THE PARTS WOULD BE MADE AVAILABLE IN NOVEMBER OF 2016 HOWEVER, THE PARTS WERE NOT MADE AVAILABLE AND THEN THE DEALER INFORMED THE CONTACT THAT THERE WERE NOT SURE WHEN THE RECALL REMEDY PARTS WOULD BE MADE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011230July 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (TED BRITT FORD SALES, 11165 FAIRFAX BLVD, FAIRFAX, VA, 22030) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND THAT THEY WERE NOT CERTAIN WHEN THEY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011274July 28, 2017
AIR BAGS
NOTICE ARRIVED FOR AIR BAG REPLACEMENT IN MARCH SAID I WILL BE NOTIFIED SOON FOR SERVICE HAVE NOT GOT A NOTICE YET AFRAID TO DRIVE NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010913July 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JIM SHORKEY DEALER OF NORTH HUNTINGTON PENNSYLVANIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011091July 27, 2017
AIR BAGS
"TAKATA RECALL" I WAS NOTIFIED IN JUNE 2016. LINCOLN HAS NOT MADE REPAIRS AS YET.WHAT'S TAKING SO LONG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011145July 27, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING 70 MPH, AN EXHAUST ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD ON THREE OCCASIONS IN ORDER TO GET FRESH AIR. THE VEHICLE WAS TAKEN TO ADAMSON FORD OF BIRMINGHAM, ALABAMA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010510July 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (DORAL LINCOLN, 9000 NW 12TH ST, DORAL, FL, 33172) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND NOT FOR CERTAIN WHEN PARTS WOULD BE MADE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010353July 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006791July 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PINES LINCOLN DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006570July 20, 2017
STEERING
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. WHILE DRIVING 20-30 MPH ON THREE OCCASIONS, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE CRASHED INTO A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CARMAN FORD LINCOLN (LOCATED AT 193 S DUPONT HWY, NEW CASTLE, DE 19720, PHONE: (302) 323-2300) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED CASE NUMBER: CAS12753414. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11006373July 19, 2017
UNKNOWN OR OTHER
DRIVER'S DOOR DOES NOT OPEN FROM THE INSIDE. IT APPEARS THAT A WIRE HAS SNAPPED CAUSING THIS ISSUE. I HAVE TO ROLL THE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006188July 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GATEWAY FORD (190 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT, (802) 295-3124) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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