Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11019443August 24, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I HAVE BEEN INFORMED THAT THE ENTIRE STEERING ASSEMBLY AND THE ELECTRONIC STEERING MUST BE REPLACED DUE TO A FAILURE OF THE STEERING MOTOR SENSOR. THIS REPAIR IS ESTIMATED TO COST $2100. OTHER 2012 LINCOLN MKZ HYBRIDS WERE RECALLED FOR THIS SAME FAULT, NHTSA ID 15V340000, BUT MY CAR DOES NOT SEEM TO BE COVERED. IT SEEMS TO ME THAT MY CAR HAS THE SAME PROBLEM AND WHATEVER CORRECTION OR RUNNING CHANGE THEY MADE TO THE PRODUCTION LINE DID NOT ADEQUATELY FIX THE ISSUE. I WAS DRIVING THE CAR WHEN A WARNING LIGHT (YELLOW WRENCH) CAME ON. I STOPPED THE CAR, CHECKED THE MANUAL AND COULD FIND NO REFERENCE TO THIS WARNING LIGHT. IT DID NOT REAPPEAR WHEN I RESTARTED THE CAR AND NEVER CAME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019460August 24, 2017
WHEELS
AT 10,740 MILES, WE REPLACED TWO TIRES ALREADY DUE TO BULGES IN THE TIRE SIDEWALL. LINCOLN IS NOT ADDRESSING THIS SERIOUS DEFECT OF LOW TIRE PRESSURE AND AIR LEAKS IN THE TIRES. THIS IS AN ELEVATED SAFETY RISK AS VEHICLE BECOMES UNSTABLE AND HARD TO CONTROL AT LOW AIR PRESSURE. A NEW CAR SHOULD NOT HAVE THIS PROBLEM, BUT SEVERAL SIMILAR COMPLAINTS WERE NOTED ONLINE. PLEASE INVESTIGATE THIS SAFETY HAZARD AS MICHELIN SAYS IT IS NOT THEIR PROBLEM AND LINCOLN BLAMES THE CUSTOMER HITTING POTHOLES WHICH WE DON'T EVEN RECALL HAPPENING. A VIDEO ONLINE ILLUSTRATES HOW TIRE SIDEWALL BULGES CAN OCCUR EASILY WITH UNDER INFLATED TIRES IF THE CAR RUNS OVER A CURB OR HITS A POTHOLE. WE ARE SENIOR CITIZENS, 72 AND 67, AND DRIVE CAREFULLY, TYPICALLY BELOW THE SPEED LIMIT. WE HAVE NEVER HAD THIS EXPERIENCE WITH ANY CARS DURING OUR LIFETIME. PLEASE PERFORM AN INVESTIGATION TO HALT THIS SERIOUS DEFECT THAT THE MANUFACTURER WILL NOT ACKNOWLEDGE. LIVES ARE IN DANGER DUE TO DIFFICULTY IN CONTROL AND AN UNSTABLE VEHICLE WITH UNDER INFLATED TIRES. A BLOWOUT COULD BE FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018872August 22, 2017
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING ABOUT 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A HOUSE. THERE WAS NO WARNING INDICATOR. ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS CONTACTED AT: HOLMAN FORD/LINCOLN/MERCURY, ROUTE 38 WEST, MAPLE SHADE, NJ, WHERE IT WAS STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 10/17/17*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11018976August 22, 2017
EXTERIOR LIGHTING
DRIVERS SIDE REAR BRAKE LIGHT MALFUNCTION. LIGHTS ARE LED CONSTRUCTION CONTAINING 3 ELEMENTS. 2 ELEMENTS HAVE FAILED. THIS REPAIR COSTS$400.00 BECAUSE THE LED'S CANNOT BE REPAIRED. LINCOLN HAS EXTENDED COVERAGE ON 2010 AND 2011 MERCURY MILAN AND LINCOLN MKZ MODELS . THIS IS CALLED 14M03 TAIL LAMP ASSEMBLY EXTENDED COVERAGE. THEY HAVE EXTENDED COVERAGE ON THESE MODELS TO 10 YEARS OR 150,000 MILES. I BELIEVE THE 2012 MODELS SUCH AS MY CURRENT CAR SHOULD ALSO HAVE BEEN COVERED BECAUSE THE 2011 AND 2012 MKZ IS SO SIMILAR. FURTHER LOSS OF BRAKE LIGHTS IS A SERIOUS SAFETY ISSUE ESPECIALLY BECAUSE OF THE EXTREME EXPENSE THAT IS INVOLVED IN REPLACING TWO TAIL LIGHT ASSEMBLIES AND A CENTER LIGHT ASSEMBLY WERE ALL THREE TO FAIL. I BELIEVE USE OF LED LIGHTING SHOULD BE WARRANTIED FOR THE PROJECTED LIFE OF THE CAR DUE TO COST. MY VEHICLE WAS NOT DAMAGED. THE LIGHT SIMPLY FAILED DUE TO MANUFACTURING OF DESIGN ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016477August 21, 2017
UNKNOWN OR OTHER
THE PASSENGER SIDE DOOR WILL NOT CLOSE. LATCH DOES NOT ENGAGE. THE VEHICLE WAS STATIONERY WHEN DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016504August 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NICK NICHOLAS FORD LINCOLN, STATE ROUTE 19, CRYSTAL RIVER, FL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018685August 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PALM NOW GETTLE LINCOLN LOCATED IN PUNTA GORDA, FL WHO STATED THAT ANOTHER NOTICE WOULD BE SENT WHEN THE PART ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016187August 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION LINCOLN CLEARWATER (2085 GULF TO BAY BLVD, CLEARWATER, FL 33765 (727) 231-1380) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015437August 15, 2017
UNKNOWN OR OTHER
SEVERAL MONTHS AGO DRIVER SIDE DOOR HANDLE QUIT WORKING ON BOTH OF OUR CARS LESS THAN A MONTH APART(LINCOLN MKX 2012 ) - HAD TO OPEN DOOR FROM OUTSIDE, BOTH HAVE BEEN FIXED. ON MALE'S CAR - NOW PASSENGER SIDE FRONT DOOR HANDLE WILL NOT RETURN TO PROPER POSITION AND DOOR WILL NOT LOCK. EVEN WITH OTHER DOORS LOCKED, PASSENGER SIDE FRONT DOOR CAN BE OPENED FROM OUTSIDE. THIS WAS DISCOVERED WHEN PARKING CAR AND TRYING TO LOCK DOORS. SINCE DOOR CAN BE OPENED FROM OUTSIDE WHILE APPARENTLY IN LOCKED POSITION, THIS CREATES A SAFETY PROBLEM FOR THE WELFARE OF OCCUPANTS. (NOW WONDER HOW SOON BEFORE THIS HAPPENS TO OTHER DOORS ON CAR AND TO DOORS ON WIFE'S CAR.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015455August 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO DEALERS WERE CONTACTED: (GENE MESSER LINCOLN IN LUBBOCK, TX AND PERMIAN FORD LINCOLN IN HUBBS, NM). BOTH DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015135August 14, 2017
AIR BAGS
TL* TAKATA RECALL THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAM GALLOWAY FORD LINCOLN DEALER (LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015012August 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE PARKWAY LINCOLN FORD DEALER LOCATED IN WINSTON-SALEM, NC WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014614August 11, 2017
STRUCTURE:BODY
DRIVER'S SIDE DOOR LATCH IS FAILED, IDENTICAL TO THE ACTIVE 2013-2014 MODEL YEARS FAILURE. DOOR WILL NOT SHUT PROPERLY, CANNOT BE LOCKED, AND OCCASIONALLY REQUIRES OUTSIDE ASSISTANCE TO OPEN THE DOOR. DOOR HANDLE WILL NOT RETRACT FULLY, AND LOCKING MECHANISM IS FAILED. OPENING THE DOOR WHILE LOCKED IS POSSIBLE. I SUSPECT IT WOULD FAIL IN A CRASH, SINCE THE LOCKING BAR IS OBVIOUSLY NOT ENGAGED. FORD DECLAIMS ANY RESPONSIBILITY FOR THIS ITEM. MATCHING RECALL NUMBER IS 15S16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014632August 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER FORD BORDER STORE (LOCATED AT 92 ROUTE OO, JANE, MO 64856, PHONE: 417-726-4650) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013969August 9, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT ALL THE DOORS TOOK NUMEROUS ATTEMPTS TO OPEN. THE DEALER, OURISMAN FORD AND LINCOLN OF ALEXANDRIA IN ALEXANDRIA, VA, WAS CONTACTED AND CONFIRMED THE DOOR FAILURE AFTER SEVEN ATTEMPTS OF TRYING TO OPEN THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL. THE CONTACTED STATED THAT THE ISSUE WAS NOT LISTED IN THE OWNER'S MANUAL. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013994August 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER, HAWK FORD LOCATED IN OAK LAWN, ILLINOIS, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014067August 9, 2017
ELECTRICAL SYSTEM
BOTH FRONT DOORS HAVE A PROBLEM THE HANDLE ON THE DRIVER DOOR BROKE U CANNOT OPEN THE DOOR FROM THE INSIDE. THEN TODAY THE PASSENGER DOOR WANT STAY CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013750August 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRWAY LINCOLN MAZDA OF SAVANNAH, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/17*LJ UPDATED 10/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013394August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ALLAN VIGIL FORD LINCOLN, 6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013460August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTO WHOLESALERS OF HOOKSETT (1319 HOOKSETT RD, HOOKSETT, NH 03106 (603) 668-6333) WHERE IT WAS DIAGNOSED WITH A FAULTY PASSENGER AIR BAG THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) SEVERAL MONTHS AGO AND THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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