Lincoln MKX Complaints

1,418 consumer complaints on file.

#11221687June 21, 2019
SERVICE BRAKES
STILL WAITING FOR AIR BAGS AND NOE MY BRAKE BOOSTER WENT OUT WITHIN A WEEK. I DID FIND THAT THERE WAS A EXTENDED WARRANTY FOR SOME BUT MY VIN NUMBER DID NOT QUALIFY. THIS TO ME IS A LIFE THREATENING. I'VE REPLACED MY ROTORS AND PADS BUT IN ALL 45 YEARS DRIVING, NEVER BRAKE BOOSTER. I'M SURE I AM NOT THE ONLY ONE WITH THIS PROBLEM AS OTHERS HAVE BEEN GIVEN THE EXTENDED WARRANTY COVERAGE. THE FACT THAT THIS IS WAS DONE ON SOME BUT NOT ALL, DOES NOT MAKE SAFETY SENSE TO ME. I ALMOST HIT SOMEONE BUT THANK GOD I HAD BEEN DRIVING A SAFE DISTANCE BACK. AS I STATED, USUALLY SOMEONE HAS HAD TO DIE BEFORE A RECALL IS IN PLACE. I DON'T WANT THAT PERSON TO ME ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220623June 17, 2019
UNKNOWN OR OTHER
THE BRAKE BOOSTER ON MY VEHICLE WENT OUT AND IT CAUSED SEVERAL NEAR MISS ACCIDENTS WHERE I FELT LIKE I WASN'T GOING TO BE ABLE TO STOP IN TIME BEFORE WE REALIZED WHAT WAS WRONG. AN EXTENDED WARRANTY IS NOT SUFFICIENT - NEEDS TO BE RECALLED. I PAID $900 TO HAVE THIS REPAIR MADE BECAUSE I WAS NEVER NOTIFIED OF AN EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219366June 11, 2019
ENGINE
THE MOTOR HAS TOTALLY GONE DEAD IN HEAVY TRAFFIC 5 TIMES. THE 1ST 3 TIMES THEY SHOWED UP ON THE INSPECTION AND A PART WAS REPLACED. AN INSPECTION THE LAST 2 TIMES SHOWED NOTHING. WHEN THE ENGINE STOPS, I PRESS N, THEN START AND IT RUNS, THEN D AND IT GOES AGAIN. MEANWHILE, TWICE ON HWY 80 AROUND CHICAGO IN BUMPER-TO-BUMPER TRAFFIC AT 70 MPH, CARS ARE SLAMMING ON THEIR BRAKES AND HONKING. 1. WHAT ACTION BEYOND THE DEALER NEED I TAKE? 2. MY INSURANCE WILL NOT COVER A MULTI-CAR ACCIDENT FROM A DEFECTIVE CAR UNDER WARRANTY. WHO DOES? 3. IF THE PROBLEM IS NOT CORRECTED HOW DO I GET A NEW ONE FROM LINCOLN? IT IS A GREAT CAR WITH ABOUT 33,000 MILES. I PREFER KEEPING IT. MY DAUGHTER SAID WHEN IT HAPPENED TO HER, SHE HAD JUST TURNED ON THE RADIO. PERHAPS IT IS AN ELECTRICAL OR COMPUTER DEFECT. TO MY KNOWLEDGE, THE DEALERSHIP HAS TAKEN NO ACTION TO CONTACT LINCOLN HEADQUAQRTERS. IT HAPPENED 3 TIMES OVER A 2 DAY PERIOD IN OCT. 2017, (REPAIRED) ONCE IN OCT. 2018 AND ONCE IN MAY 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219371June 11, 2019
ENGINE
WE JUST DESCRIBED THIS DANGEROUS, 5 TIMES MALFUNCTION IN A PREVIOUS NOTICE, TODAY. MY ADDRESS IS LISTED SLIGHTLY INCORRECT AND THE 1ST MALFUNCTION WAS OCT 7, 2017, NOT THE 2016, I SEE THAT WAS LISTED. IT WAS PURCHASED IN 2016. THE SPEEDS WERE DIFFERENT. 70 TWICE, 55 TWICE AND 50 ONCE. THE 70'S WERE IN HEAVY TRAFFIC ON HWY 80 AROUND CHICAGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210842May 30, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKE BOOSTER ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210287May 28, 2019
SERVICE BRAKES
3/8/19 RIGHT FRONT BRAKE LINE AT THE CALIPER SPLIT AT 51,000 MILES, COMPLETE LOSS OF FLUID AND BRAKES WHILE DRIVING IN THE CITY. WAS NOT A COVERED REPAIR BY THE DEALER. 5/24/19 LEFT FRONT BRAKE LINE JUST FAILED AT 56,000 MILES. AGAIN A COMPLETE LOSS OF BRAKE FLUID AND BRAKES WHILE DRIVING IN THE CITY.VEHICLE IS CURRENTLY AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209601May 23, 2019
WHEELS
TAKATA RECALL , TIRE SENSOR KEEPS SAYING LOW TIRE PRESSURE EVEN AFTER CAR IN TURNT OFF AND RESTARTED AFTER AIR WAS PUT IN AND TIRE PRESSURE WAS CHECKED BY A MECHANIC. SOME TIME AFTER AIR IS PUT IN THE TIRE THE LIGHT MAY GO OFF FOR A FEW MINUTES AND OR HRS THEN THE LOW TIRE PRESSURE LIGHT COMES BACK ON AND YOU CAN'T SEE YOUR VEHICLE MILEAGE OR ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209444May 23, 2019
SERVICE BRAKES
THE BRAKE BOOSTER FAILED ON THIS VEHICLE LEAVING THE VEHICLE ALMOST IMPOSSIBLE TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207822May 15, 2019
ELECTRICAL SYSTEM, ENGINE
ON 5/11/19, I WAS DRIVING ABOUT 50MPH WHEN THE ENTIRE DASH WENT DARK, WHICH ALSO CAUSED THE ENGINE TO STOP RUNNING (WITH 3/4 TANK OF GAS) AS I LOOKED AT AN 'ALL POWER OFF' DISPLAYED IN THE INFORMATION AREA OF THE DASH (THAT NORMALLY DISPLAYS THE TRIP MILEAGE INDICATOR). I IMMEDIATELY PRESSED THE EMERGENCY FLASH BUTTON WHICH WORKED. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND HAD ENOUGH SPEED TO SIMPLY COAST TO A SAFE AREA ON THE RIGHT SHOULDER. WITH THE ENGINE NOT RUNNING, I FELT I HAD ONE CHANCE TO USE THE POWER BRAKE PEDAL TO STOP THE CAR. HAD THIS OCCURRED IN A DIFFERENT PLACE, MY ENTIRE FAMILY COULD HAVE BEEN KILLED AND NO ONE WOULD HAVE KNOWN THE REASON WAS DUE TO 'CAR FAILURE'. I LOOKED ON THE INTERNET AND FOUND A NUMBER OF COMPLAINTS ABOUT THE ENGINE JUST STOPPING THAT HAVE BEEN DOCUMENTED WITH CASES SENT TO NHTSA. THEIR FRUSTRATION IN SUMMARY IS THIS: THE SERVICE DEPARTMENT SAYS THEY CAN'T REPRODUCE THE PROBLEM. TO BE CLEAR; I JUST RECEIVED A CALL FROM MY LINCOLN DEALERSHIP ON 5/15/19, AS THE SERVICE REP SAID THEY CAN'T FIND A COMPUTER ERROR CODE FOR THE PROBLEM, AND THERE IS NOTHING ELSE THEY CAN DO AT THIS POINT IF THEY CAN'T REPLICATE THE PROBLEM. AT THIS POINT, I BELIEVE THAT IF YOU SEE SOMETHING FAIL, AND DON'T RESOLVE IT, YOU'LL SEE IT AGAIN. THEREFORE, I DON'T TRUST THIS CAR AS SAFE TO DRIVE. IT IS NOT AN ACCEPTABLE OPTION TO HEAR THAT YOUR SERVICE DEPARTMENT CAN'T REPRODUCE THE PROBLEM. THIS MAY REQUIRE YOUR DESIGN ENGINEERS TO BE INVOLVED. THE QUESTION IS SIMPLE, 'WHAT ITEMS CAN CAUSE THE COMPUTER TO 'ALL POWER OFF'. NO MIDDLE GROUND HERE AS IT IS A LIFE THREATENING ISSUE THAT I JUST LIVED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207075May 12, 2019
POWER TRAIN
TRANSMISSION RANGE SENSOR BAD- -ON SEVERAL OCCASIONS WHILE VEHICLE WAS IN DRIVE, VEHICLE STOPPED MOVING, TWICE ON HIGHWAY (MOVING IN MIDDLE LANE), TWICE ON DOWNHILL EXIT RAMP (STOPPED AT RED LIGHT), AND TWICE ON CITY STREET INCLINE (IN MOTION), YELLOW WRENCH INDICATOR FLICKERED ON AT LEAST TWO OF THESE OCCASIONS WHICH DEALER SAID RECORDED A KNOWN PROBLEM, COST TO REPLACE SENSOR $930.40
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205183May 2, 2019
STEERING
I'M EXPERIENCING SOME LINKAGE OF FLUID FROM UNDERNEATH MY CAR THAT HAS TO DO WITH MY FRONT END AND I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIX IT BUT IT NEEDS TO BE REPLACED AND THE COST IS WAY TO MUCH. PLEASE HELP! AND THERE IS NO GIVEN REASON WHY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204808April 30, 2019
POWER TRAIN
HAVE OWNED THIS 2011 LINCOLN MKX AWD APPROXIMATELY ONE YEAR. DURING THAT TIME I RECALL ABOUT 4 TIMES DURING THIS PERIOD, WHEN GOING FROM A COASTING DOWN THE HILL MODE ON SURFACE STREETS, TO PLACING FOOT GENTLY ON GAS PEDAL AS LEVELING OUT AND OR STARTING UP A SLIGHT INCLINE, A LOUD, JERKING SLAM HAS BEEN HEARD AND FELT. ENOUGH EACH TIME THAT I THOUGHT I HAD BEEN RAMMED FROM BEHIND BY ANOTHER CAR ONLY TO FIND THERE WAS NO CAR BEHIND ME. THE CAR WOULD THEN CONTINUE ON AS IF NOTHING HAD HAPPENED. THE MOST RECENT TIME I ENCOUNTERED THE "SLAM" WAS THE EVENING OF WEDNEDDAY 4/24/19. THIS WAS THE SAME SITUATION AS PREVIOUSLY NOTED, WHEN GOING FROM A COASTING MODE TO DRIVING WITH FOOT LIGHTLY ON ACCELERATOR, A LOUD SLAMMING NOISE WAS HEARD AND FELT. LAST FRIDAY, 4/26/2019 WHEN DRIVING ON A 35 MPH ZONE, IT SOUNDED AS IF SOMETHING HAD GOTTEN STUCK UNDER THE CAR, SOUNDING LIKE A DRAGGING BRANCH, OR A DRAGGING BRAKE CALIPER. WE CHECKED UNDER THE CAR AND LOOKED AT BRAKES. BACKED CAR UP AND HEARD A FAINT METAL SOUND, THEN DROVE FORWARD AND HEARD THE DRAGGING SOUND AGAIN. RATHER THAN RISK DRIVING THE CAR FURTHER, HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED WITH A A PROBLEM WITH THE POWER TAKE OFF/TRANSFER CASE. IT WILL HAVE TO BE REPAIRED/REPLACED AS A HIGH COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203702April 25, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197354April 19, 2019
ENGINE, POWER TRAIN
CAR STALLS AND LOOSES POWER IN 5-10 SECONDS WHILE DRIVING. ONCE STOPPED, THE CAR WILL RESTART AND DRIVE. THE PROBLEM INDICATOR "YELLOW WRENCH" TELLS THE DEALERSHIP NOTHING RELATING TO THE PROBLEM. THIS PROBLEM IS LIFE THREATENING BECAUSE IT OFTEN HAPPENS WHILE TRAVELING AT HIGH RATES OF SPEED (INTERSTATES) IN ENVIRONMENTS WITH LOTS OF TRAFFIC. SINCE THE CAR BEGINS IMMEDIATE DECELERATION, GETTING TO SAFETY WITHOUT GETTING INTO AN ACCIDENT IN THESE CIRCUMSTANCES, IS FRIGHTENING AT BEST. ON WED, 4/17/19, I WAS TRAVELING ON I-40, 5 LANES OF TRAFFIC AT 5:05 P.M. (I WAS IN THE LEFTMOST LANE) AND MY CAR STALLED. BY THE TIME I GOT TO THE 2ND LANE FROM THE SHOULDER, I HAD ALMOST BEEN HIT BY A SPEEDING CAR AND AN 18-WHEELER. I WAS NOT ABLE TO GET ANY MOMENTUM TO GET OFF THE ROAD QUICKLY BECAUSE THE CAR HAD NO POWER. THIS IS A LIFE THREATENING PROBLEM!!! I FOUND MANY REPORTS OF THE SAME THING OCCURRING IN LINCOLN MKX'S (PREDOMINANTLY 2016'S) THAT RELATE TO A DEFECTIVE ELECTRONIC THROTTLE BODY, NEED FOR UPDATED SOFTWARE, AND/OR THE PURGE BODY. LINCOLN INDICATES THEY CANNOT/WILL NOT FIX THIS ISSUE BECAUSE THEY CAN'T GET A MAINTENANCE CODE TO CONFIRM THE DIAGNOSIS. THIS SITUATION COULD EASILY COST LIVES UNNECESSARILY!! MY REPORTS OF THIS ISSUE ARE NOT BEING TAKEN SERIOUSLY (DEALERSHIP & LINCOLN FORD MOTOR COMPANY). SINCE THERE IS NO RECALL ASSOCIATED TO MY VIN, THEY ATTEST THERE IS NO ISSUE UNLESS I CAN PROVIDE IT. I CAN'T PROVE IT BECAUSE I NEVER KNOW WHEN IT WILL HAPPEN. THEY HAVE KEPT MY CAR FOR A WEEK AND DRIVE BUT COULDN'T REPLICATE. THERE NEEDS TO SOMETHING MUCH MORE AGGRESSIVE THAT IS MANDATED TO BE DONE BEFORE LIVES ARE LOST. IT IS MY HOPE YOU WILL BE ABLE TO ASSIST. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197155April 18, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE CONTACT DEPRESSING THE BRAKE PEDAL, THE VEHICLE UNEXPECTEDLY ACCELERATED FORWARD. THE CONTACT STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,858.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11196936April 17, 2019
POWER TRAIN
KEEP GETTING "TRANSMISSION IS NOT IN PARK" DOES NOT HAPPEN EACH TIME I PUT IT IN PARK BUT SHOULD NOT BE HAVING THIS PROBLEM ONLY HAVE 26,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196650April 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER (COURTESY FORD, 5042, 1636 DOGWOOD DR SE, CONYERS, GA 30013, 1-(877) 289-7905) WAS UNABLE TO PROVIDE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE DEALER DID NOT OFFER A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194391April 7, 2019
POWER TRAIN
THE TRANSMISSION IS SLIPPING AND IS MISSING GEARS AND SMELL FUNKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193060April 1, 2019
ENGINE
WATER PUMP FAILURE FILLING MOTOR WITH COOLANT $2500 REPAIR WITH NO GUARANTEE THE MOTOR IS NOT PERMANENTLY DAMAGED. HAS 112000 MILES AND JUST OUT OF WARRANTY. MY WIFE WAS DRIVING IT WHEN THE SUV STARTED MISSING AND SHE HAD TO PULL OVER STRANDED ON THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189762March 18, 2019
UNKNOWN OR OTHER
WHEN VEHICLE WAS IN PARK ON THE SIDE OF A STREET, IT SLIPPED OUT OF PARK AND ROLLED DOWN A HILL INTO A TREE DAMAGING THE FRONT BUMPER AND HOOD. THERE WAS $6500 IN DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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