Lincoln MKT Complaints

299 consumer complaints on file.

#10759218August 25, 2015
UNKNOWN OR OTHER
THE PANORAMIC ROOFS ON THE LINCOLN MKT BLOW OUT FOR NO REASON. WE HAVE 14 OF THESE MKT'S IN OUR FLEET WE HAVE HAD CLOSE TO 10 OF THE GLASS ROOFS SHATTER. WE ARE VERY CONCERNED THAT GLASS COULD FALL INTO A DRIVERS EYES AS WELL AS OUR PASSENGERS. ALSO WHEN THEY DO BLOW OUT A GOOD SIZE CHUNK OF THE ROOF BLOWS OUT AND ANYONE BEHIND US COULD BE IN GRAVE DANGER ESPECIALLY SOMEONE ON A MOTORCYCLE. THE DESIGN OF THESE ROOFS IS FLAWED AND EITHER THESE ROOFS SHOULD NOT BE ALLOWED OR THEY SHOULD BE DESIGN WITH A TYPE OF GLASS OR PLASTIC PRODUCT THAT WONT SHATTER. LINCOLN HAS HELPED IN SOME OF THE INCIDENCES WITH THE COST BUT ARE NOW TELLING US A DEFINITIVE NO! COST TO REPLACE A GLASS ROOF RUNS ABOUT $1500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734838July 17, 2015
STEERING
I WAS ON A HIGHWAY,GOING AROUND 50~55 MILES PER HOUR.SUDDENLY I LOST POWER IN STEERING WHEEL.THERE WAS NO WARNING SIGN,NO SOUND AT ALL.I TURNED MY RIGHT SIGNAL BUT IT WAS STOPPED WORKING AS WELL.I PUT MY FLASHERS ON AND PULLED OVER TO RIGHT SHOULDER.IT WAS IMPOSSIBLE FOR ME TO MOVE A STEERING WHEEL IN EITHER DIRECTION.HAD TO TOW THE CAR BACK TO MY HOME.ON FRIDAY THE 17TH,I CALLED FORD DEALER IN QUEENS(,WHICH HAPPEN TO BE NEAR MY HOME)SHE PUT ME ON HOLD AND NEVER CAME BACK ON LINE.I HAD SOME IMPORTANT THINGS TO DO TODAY,WHICH I DID.I CHECKED FORD DEALERS WEB SITE IN QUEENS.THE NEXT AVAILABLE DAY IS JULY 24TH. I DRIVE FOR LIVING SO ITS IMPOSSIBLE FOR ME TO SIT HOME FOR ONE WEEK.I WILL WALK IN TO DEALER FIRST THING ON MONDAY THE 20TH OF JULY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702589March 30, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ROOF OF THE VEHICLE. THE CONTACT LOOKED UP AND NOTICED THAT THE SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682119February 9, 2015
VISIBILITY
WHILE TRAVELING ON THE INTERSTATE, MOON ROOF SPONTANEOUSLY CRACKED/SHATTERED. ROAD CONDITIONS WERE CLEAR, THERE WAS NO DEBRIS IN THE AREA. DRIVER AND PASSENGER STATED THEY HEARD A LOUD "BOOM." THE DRIVER IMMEDIATELY INSPECTED THE VEHICLE AND FOUND A SMALL BREAK IN THE GLASS DIRECTLY ABOVE THE DRIVER'S SEAT. THE GLASS CONTINUED TO CRACK/SHATTER AS TRANSPORTED TO THE SHOP FOR REPAIR/REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667356December 19, 2014
UNKNOWN OR OTHER
THE GEARS ON THIS VEHICLE ARE NOT RIDING SMOOTH, WHEN YOUR DRIVING UPHILL IT SOUNDS AND FEELS LIKE IT'S FALLING APART. AND THE HEADLIGHT ON THE DRIVER SIDE WENT OUT, THEY SAY IT'S NOT THE BULB BUT AN ELECTRICAL ISSUE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663575December 11, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING 70 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE CHECK ENGINE REDUCED POWER AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,932. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662932December 8, 2014
VISIBILITY, STRUCTURE:BODY
THE LARGE TEMPERED GLASS ROOF PANEL OF THE PANORAMIC "VISTA ROOF" ON MY 2010 LINCOLN MKT SHATTERED WITHOUT WARNING WITH A LOUD, FRIGHTENING EXPLOSION WHILE DRIVING 65 MPH ON THE NY THRUWAY ON NOVEMBER 30, 2014. THE PANEL WAS NOT DISPLACED, ALTHOUGH SMALL PIECES OF GLASS FELL ONTO THE HEAD LINER. LUCKILY, THE SUN SHADE WAS CLOSED AT THE TIME. IT WAS A MIRACLE THERE WAS NOT A SERIOUS ACCIDENT, GIVEN THE VOLUME OF TRAFFIC AT THE TIME. RESEARCH DISCLOSES THAT SIMILAR EVENTS HAVE HAPPENED NUMEROUS TIMES WITH OTHER LINCOLN AUTOMOBILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628768August 27, 2014
POWER TRAIN, FUEL/PROPULSION SYSTEM
RECEIVED RECALL NOTICE 14S10, NHTSA 14V-393 FROM LINCOLN AND TOOK VEHICLE TO DEALER FOR INSPECTION. OBJECT OF RECALL WAS FOUND DEFECTIVE. LEFT VEHICLE ON 12 AUGUST, AFTER BEING TOLD THE VEHICLE WAS SAFE TO DRIVE EVEN WITH THE DEFECTIVE PARTS. I DID NOT FEEL COMFORTABLE DRIVING THE CAR AFTER READING WHAT THE DEFECT COULD CAUSE. AFTER 2 WEEKS, WAS TOLD SOME OF THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR. I CONSIDER THIS NOT RESPONSIVE TO THE PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628779August 27, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 315, WE ARE A LIVERY COMPANY AND THIS IS CAR 1 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628792August 27, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 343, WE ARE A LIVERY COMPANY AND THIS IS CAR 2 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628795August 27, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
CAR WAS PARKED IN OUR LOT, ALL OF A SUDDEN AN EMPLOYEE HEARD A LOUD NOISE FROM CAR, NO ONE WAS AROUND THE CAR, WHEN THE EMPLOYEE WALKED OVER THE ROOF WAS SHATTERED. THIS IS CAR NUMBER 307, WE ARE A LIVERY COMPANY AND THIS IS CAR 3 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627080August 21, 2014
STRUCTURE:BODY, EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE REAR PANEL ACCUMULATED WATER, WHICH CAUSED THE REAR PASSENGER SIDE TAIL LIGHT BULB TO FAIL. THE DEALER STATED THAT THE ENTIRE REAR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626066August 18, 2014
STEERING
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED HE HEARD A LOUD CLUNKING NOISE WHEN TURNING . THE VEHICLE WAS TAKEN TO DEALER. THE DEALER STATED THE ENTIRE STEERING SHAFT ASSEMBLY WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE DEALER THEN STATED BOTH LOWER SUSPENSION ARMS AND BUSHING BRACKETS WOULD NEED REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,243. REMAILED 10/01/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605439June 23, 2014
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
I BOUGHT CERTIFIED (CPO) 2010 LINCOLN MKT IN AUG 2013. IT HAD A MILEAGE OF AROUND 50500 MILES. AFTER RUNNING JUST AROUND 5K, IT SHIVERED AND BROKE DOWN ON A TRIP WHEN I WAS ABOUT TO MERGE TO HIGHWAY FROM AN EXIT AND THERE WERE WHITE FUMES FROM THE CYLINDER. AT FIRST THEY MENTIONED, THERE IS A PROBLEM WITH FUEL INJECTOR AND IT NEEDS TO BE REPLACED. LATER THEY MENTIONED OF A PROBLEM WITH FEW OTHER PARTS AND REPLACED THE SAME TOO. THEN THEY MENTIONED OF REPLACING THE ENGINE AND DONE THE SAME. BUT PROBLEM DIDN'T SOLVE. LATER THEY CHANGED THE TORQUE SENSOR OR SOMETHING AND GAVE THE VEHICLE AFTER 1.5 MONTHS. BUT I WAS HEARING SOME TYPE OF NOISE FROM THE HOOD AND RETURNED TO DEALERSHIP IN 2 DAYS. AND THEN THEY MENTIONED OF REPLACING ENGINE BELT AND AXLE. BUT STILL PROBLEM WAS UNSOLVED AND THEY ASKED ME TO AUTHORIZE FOR OPENING THE DASH TO DETERMINE THE PROBLEM. BUT I OPPOSED IT AND CONTACTED LINCOLN. LATER THEY AUTHORIZED THE LABOUR AND TOOK THE CAR AGAIN TO WORKSHOP. AFTER THAT THEY CHANGED PULLEY BELT. BUT THE NOISE DIDN'T DISAPPEAR. LATER THEY HAD AN ENGINEER FROM LINCOLN COME AND EXAMINE THE VEHICLE. AND THE ENGINEER ASKED OF REPLACING THE TRANSMISSION. BUT IT TOO DIDN'T WORK. AND THE LINCOLN ENGINEER CAME UP AGAIN AND MENTIONED OF REPLACING 1 UPPER ENGINE MOUNT, 1 UPPER TRANSMISSION MOUNT, 1 FRONT ENGINE ROLL RESTRICTOR, 1 REAR ENGINE ROLL RESTRICTOR. IT'S ALREADY MORE THAN 4.5 MONTHS SINCE WHEN VEHICLE IS UNDER REPAIRS AND WITH NO LUCK. IN BETWEEN A CLAIM WAS MADE WITH LINCOLN TO BUY BACK OR REPLACE THE VEHICLE, BUT THEY REFUSED THE SAME AS WELL. SO FAR BELOW REPAIRS HAVE BEEN MADE BUT THE PROBLEM IS STILL NOT SOLVED 100%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598073June 13, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON THE HWY AND MY FREIND WAS DRIVING BEHIND ME.MY VISTA GLASS MOONROOF EXPLODED AND SHATTERED.IT WAS NOBODY IN FRONT OR ON THE SIDE JUST MY FREIND BEHIND ME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587566May 10, 2014
STRUCTURE:BODY
WHEN DRIVER DOOR SIDE CLOSE THE AJAR DOOR REMAIN ON. NEED TO CLOSE COUPLES OF TIME BUT STILL NOT RESOLVE A PROBLEM .WHEN I WENT TO AUTO REPAIR SHOP SAME PROBLEM FOR EVERY 2013 LINCOLN MKT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568286March 10, 2014
ENGINE, POWER TRAIN
MY 2013 LINCOLN MKT ENGINE CAN BE TURNED OFF WHILE IN DRIVE BY SIMPLY PUSHING THE " PUSH START BUTTON". THAT'S RIGHT THE CAR TURNS ITSELF OFF WHEN IN DRIVE IF ONE MISTAKENLY TOUCHES THE 'PUSH START BUTTON' USED TO START THE CAR! TO RESTART THE CAR ONE MUST PUT THE CAR IN PARK, AND APPLY THE BRAKE. THIS OBVIOUSLY IS VERY DANGEROUS WHEN TRAVELING ON ANY ROAD OR HIGHWAY AND WILL CERTAINLY LEAD TO AN ACCIDENT. NOTE: I HAVE FOUND THE SAME SYMPTOM IN BOTH LINCOLN AND FORD CARS WITH THE PUSH START BUTTON OPTION. I RECENTLY DROVE A FORD EXPLORER AND FLEX, BOTH WITH THE PUSH BUTTON OPTION AND BOTH COULD CARS ENGINE COULD BE TURNED OFF WHILE THE CARS WERE IN DRIVE. IT DOES NOT TAKE MUCH PRESSURE TO CAUSE THIS FAILURE TO OCCUR. IN FACT A SLIGHT GLANCE OF YOUR HAND OR FINGER ON THE PUSH START BUTTON IS ALL IT TAKES. I HAVE CONTACT LINCOLN AND FORD BUT WITH NO RESPONSE. YOUR INTEREST IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546487October 2, 2013
ENGINE, POWER TRAIN
HARD SHIFTING WHEN ROLLING DOWN OR DRIVING IN BUMPER TO BUMPER TRAFFIC. DEALER REPLACED SEVERAL PARTS BUT IT STILL HAPPENING LACK OF POWER RATTLE, KNOCKING SOUND WHEN ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544654September 20, 2013
VEHICLE SPEED CONTROL
THIS BRIEF - WILL NEED ADDITIONAL EXPLANATION OF ALL EVIDENCE -- I PURCHASED MKT LINCOLN APPROX 10/2010. I ALSO WAS TOLD BY THEN F&I MGR [XXX] THAT THE FORD EXTENDED WARRANTY IS THE EXACT SAME AND HE DESCRIBED AS THE EXTENSION OF THE FACTORY BUMPER TO BUMPER WARRANTY THAT COMES WITH THE CAR - THE PRICE WAS $1705.00. I ASKED HIM IT IS THE EXACT SAME ? - HE SAID YES. WELL I PURCHASED AND HAVE SINCE FOUND OUT HE WAS WRONG AND ALSO SUSPECT HE HAD TOLD OTHERS THE SAME THING. IN 10/2014 THE FACTORY WARRANTY EXPIRES AND I WILL STILL HAVE PROBLEMS WITH THE CAR THAT DEALER TODAY STATES WILL NOT BE COVERED TO WORK ON .. TO DATE THE CAR HAS BEEN 145 DAYS OUT OF SERVICE, AROUND 10/2011 ROB SIGHT LINCOLN FORD - KANSAS CITY, MO (NOW ROB SIGHT FORD)DECLINED TO CONTINUE TO FIX PROBLEMS. I FILED COMPLAINT TO FORD,. RESULTED IN ASSIGNMENT TO TOM SIGHT FORD-LEES SUMMIT, MO , WHO REFUSED TO TOUCH CAR SINCE THEY WERE NOT A LINCOLN DEALER. THEN FORD ASSIGNED TO OLATHE LINCOLN FORD - OLATHE, KS. 12/2011. TO DATE, THEY HAVE ATTEMPTED TO FIX NUMEROUS PROBLEMS, SUCCEEDED IN SOME AND NOT OTHERS.. CURRENTLY CAR IS AT THEIR LOCATION WITH PROBLEMS THEY CAN IDENTIFY AND CAN NOT FIX. OTHER PROBLEMS WERE WITH THE DESIGN FLAWS AND SAFETY ISSUES REGARDING COLLISION CONTROL BLIND SPOT WARNINGS AND WHEN I HAVE WENT THROUGH THE FORD ARBITRATION - WITH THE BBB, THEY DENIED MY REQUEST FOR BUY BACK STATING -- SINCE THOSE WERE OPTIONS,CAN NOT INCLUDE IN THE FORD ARBITRATION AND PROBLEMS WERE NOT WITHIN THE 18 MONTH TIME LINE, WHICH WAS NOT TRUE. THEY HAD ALL THE COPIES OF WORK ORDERS INDICATING THE OPPOSITE OF THAT AND STILL WAS DENIED.. IT WOULD TAKE A LAW SUIT TO CONTINUE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533549July 30, 2013
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CPSC: I1370188A. 2011 LINCOLN MKT. CONSUMER STATED THE REAR DOOR LOCKS DO NOT ALLOW THE DOORS TO BE OPENED BY THE PASSENGERS UNLESS THE DRIVER UNLOCKS THE DOORS BY PUSHING THE REAR DOOR RELEASE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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