Lincoln MKT Complaints

299 consumer complaints on file.

#11076788March 7, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
HEAD LIGHT ONE OF THEM ALWAYS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075972March 2, 2018
UNKNOWN OR OTHER
WHILE TRAVELING ON A HIGHWAY, THE MOONROOF ON MY VEHICLE EXPLODED (SOUNDED LIKE A .38 GOING OFF). I IMMEDIATELY PULLED OVER TO SEE WHAT HAD HAPPENED (THINKING MAYBE IT WAS A BLOWN TIRE) ONLY TO FIND THAT THE MOONROOF HAD COMPLETELY SHATTERED (SEE ATTACHED PICTURES). I HAD TWO OTHER PEOPLE IN MY VEHICLE AT THE TIME. FORD KNOWS THAT THIS IS A FLAW AND WON'T RECALL THESE VEHICLES IN WHICH I BELIEVE SHOULD BE MANDATORY AS IT IS A HIGHLY DANGEROUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074976February 26, 2018
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUEVER. THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD LINCOLN (1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072874February 14, 2018
STRUCTURE:BODY
PANORAMIC SUNROOF EXPLODED WHILE RIDING DOWN THE HIGHWAY. WITHOUT ANY WARNING WE HEARD A LOUD EXPLOSION LIKE A GUN HAD BEEN SHOT INSIDE THE CAR WE IMMEDIATELY NOTICED THE GLASS CRACKED IN THE MOONROOF AND NOTICED LITTLE BITS OF GLASS ALL IN THE CAR AND ON THE DRIVER AND PASSENGERS, I HAD MY GRANDCHILDREN WITH ME AND THEY WERE TERRIFIED. I WAS ABLE TO STOP WHEN I FOUND A SAFE PLACE AND CALLED MY HUSBAND TO COME GET US. I HAVE BEEN INFORMED BY THE DEALER AND LINCOLN I WOULD NEED TO FILE THE CLAIM ON MY AUTO INSURANCE. AFTER RESEARCHING THIS ONLINE I HAVE FOUND NUMEROUS COMPLAINTS ON THIS ISSUE AND LINCOLN HAS NOT ISSUED A RECALL. THIS MATTER NEEDS TO BE LOOKED INTO ASAP BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072330February 12, 2018
STRUCTURE:BODY
MY MOONROOF SHATTERED WITH NO REASON AS I WAS PULL FROM MY DRIVEWAY. OUTSIDE TEMPERATURE 28 DEGREES NOT EVEN COLD FOR A CHICAGO. I WAS DRIVING NO MORE THAN 15 MILES AND NO HARD BRAKES OR BUMPS JUST SUDDENLY CRACKED ALL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071991February 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 LINCOLN MKT. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE BEGAN TO JERK AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ZUMBROTA FORD (1660 SOUTH MAIN ST, ZUMBROTA, MN 55992) WHERE IT WAS DIAGNOSED THAT THE INTERNAL PTU NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 105,945.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065256January 26, 2018
ENGINE, UNKNOWN OR OTHER
A GAS TYPE ODOR ENTERS CABIN OF VEHICLE. I BELIEVE IT TO BE CARBON MONOXIDE. I OFTEN HAVE TO ROLL DOWN THE WINDOWS EVEN IN COLD WINTER WEATHER TO PREVENT CARBON MONOXIDE FROM OVERTAKING THE CABIN WHEN THE HEATING SYSTEM IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063461January 18, 2018
UNKNOWN OR OTHER
ON 11/30/2014, THE GLASS SUNROOF EXPLODED ON MY 2010 LINCOLN MKT WHILE DRIVING ON THE NY THRUWAY AT NIGHT, AT HIGHWAY SPEED, IN CLEAR WEATHER, ON STRAIGHT, DRY PAVEMENT -- VERY LOUD, STARTLING EXPLOSION. SUNROOF REMAINED IN PLACE. ABLE TO MAINTAIN CONTROL OF VEHICLE. NO INJURIES, BUT VERY FRIGHTENING EXPERIENCE. DID NOT DISCOVER EXTENT OF DAMAGE UNTIL NEXT MORNING, IN DAYLIGHT: GLASS HAD REMAINED IN PLACE AND DID NOT SHATTER, BUT SPIDERWEB CRACKS THROUGHOUT. LINCOLN CUSTOMER SERVICE DEPARTMENT REFERRED ME TO THE SUNROOF MANUFACTURER/SUPPLIER. NO FURTHER RESPONSE FROM ANYONE AFTER MY COMPLAINT IN A TELEPHONE CONVERSATION WITH THE SUNROOF SUPPLIER/MANUFACTURER, SHORTLY AFTER THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053448December 8, 2017
STEERING
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25-35 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO HERTRICH CAPITOL LINCOLN (1127 S DUPONT HWY, DOVER, DE 19901, (302) 241-0087) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045581November 13, 2017
STEERING
THIS VEHICLE IS A RENTAL FROM BUDGET. ON 11/10 - 11/11/17, DRIVING FROM FT MYERS, FL TO KNOXVILLE, TN, ON I-75, AT HIGHWAY SPEEDS OF 55-80 MPH, WHILE CHANGING LANES, VEHICLE WOULD START TO STEER SMOOTHLY EITHER TO LEFT OR RIGHT, AND THEN SUDDENLY THE VEHICLE WOULD SURGE (DART) MORE TO LEFT OR RIGHT. TO ME IT ACTED LIKE IF TURNING LEFT, THE LEFT WHEEL SUDDENLY ENCOUNTERED SOME DRAG, LIKE IN MUD OR SAND AND SAME FOR RIGHT TURNING, THE RIGHT FRONT WHEEL ACTED AS IF IT HIT SOMETHING TO CAUSE DRAG OR RESISTANCE WHICH WOULD MAKE THE VEHICLE ACT LIKE IT WAS OVER-STEERING. HAPPENED OFTEN. MAKES DRIVER FEEL SOME DEGREE OF LOSS OF CONTROL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044801November 9, 2017
UNKNOWN OR OTHER
TAKATA RECALL. WHILE DRIVING ON THE HIGHWAY, WITH NO OTHER VEHICLES NEAR US, OUR MOONROOF EXPLODED. WE WERE NOT NEAR ANY OVERPASS. NO OTHER VEHICLE OR PERSON WAS INVOLVED. IT IS APPARENT THAT IT EXPLODED OUTWARD. THIS VEHICLE IS GARAGE KEPT. NOTHING EVER FELL ON TOP OF CAR OR SCRAPED IT. WE ARE OUT $1000.00 + RENTAL CAR EXP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043595November 5, 2017
STRUCTURE:BODY
PANORAMIC GLASS ROOF SUDDENLY BROKE OFF WHEN DRIVING. NO CARS AHEAD OF ME, GLASS JUST EXPLODED LIKE MY CAR WAS GETTING SHOT. A LOUD BOOMM, WHEN STOPPED THE CAR TO LOOK AT IT, THE SIDES OF FRONT PANORAMIC GLASS ROOF WAS BROKEN ON THE BOTH SIDE AND ALL CRACKED IN BETWEEN. NOW, ONE DAY AFTER, ROOF HAS A BIG WHOLE IN THE MIDDLE. AFTER A RESEARCH ONLINE, THERE ARE MANY CASES LIKE MINE THAT HAVE HAPPENED ON SAME KIND CAR, SO THIS SEEMS A MANUFACTORY ISSUE TO ME. AND THIS IS A SAFETY ISSUE, WHICH SOMEONE COULD HAVE GOTTEN HURT INSIDE. THANK GOD MY INSIDE COVER WAS CLOSED. HOPE THIS ISSUE CAN GET RESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023477September 14, 2017
STRUCTURE:BODY
VEHICLE WAS ON I-78 ON A CLEAR DAY WITH A TEMPERATUE OF 75 DEGREES AT A SPEED OF LESS THAN 70 MPH, NO BRIDGES, NO ROUGH PAVEMENT. ALL OF A SUDDEN THE FIXED PANORAMIC ROOF (FORWARD PANEL) SHATTERED CAUSED A LOUD BANG. SOUNDED LIKE A TIRE BLEW OUT! NO EVIDENCE OF A ROCK OR OTHER MATERIAL STRIKING THE PANEL, NO BODY DAMAGE, JUST THE ROOF PANEL. LUCKILY WE HAD THE SUN SHADE PANEL CLOSED SO WE DIDN'T EXPERIENCE ANY GLASS SHARDS FALLING ON US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010741July 26, 2017
FUEL/PROPULSION SYSTEM
CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULES THAT COULD FAIL, CAUSING EITHER A NO-START OR A RANDOM-STALLING CONDITION." WHEN I SEARCH FOR MY VIN, THIS RECALL DOESN'T SHOW UP. PLEASE INVESTIGATE TO DETERMINE IF THE RECALL NEEDS TO BE EXPANDED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002628July 1, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
LOSS OF POWER ON THE HIGHWAY CAUSING THE CAR TO STALL THEN IT KICKED BACK IN. THEN IT DID NOT START AFTER WE PARKED IT AND TRIED TO START IT BACK UP. WE HAD IT TOWED TO A AUTO REPAIR PLACE THAT SAID IT WAS THE FUEL PUMP ELECTRIC MODULE PEM MAY HAVE OVERHEATED CAUSING A LOSS OF ELECTRIC POWER TO THE FUEL PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993144June 5, 2017
STEERING
TL* THE CONTACT OWNS A 2012 LINCOLN MKT. WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO VETERAN'S FORD (3724 VETERANS MEMORIAL BOULEVARD, METAIRIE, LOUISIANA 70002) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 07/18/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/08/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978707April 16, 2017
STRUCTURE:BODY
TRAVELING DOWN THE ROAD 4/16/17 ON A CLEAR 78 DEGREE DAY AND THE FRONT VISTA GLASS ROOF EXPLODES INTO PIECES. NO OTHER VEHICLES AROUND AND NO EXPLANATION AS TO WHY THE GLASS SHATTERED. SHARDS OF BROKEN GLASS CAME INTO THE PASSENGER COMPARTMENT ONTO THE DRIVER AND ALMOST CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965956March 14, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON CITY STREET, THE FRONT SECTION OF THE MOON ROOF EXPLODED WITH A LOUD BANG AND CREATED A CRACK IN THE GLASS FROM SIDE TO SIDE. ON THE DRIVE HOME OTHER CRACKS DEVELOPED ALONG THE DRIVER SIDE EDGE. TOOK IT TO A DEALER THE FOLLOWING DAY AND WAS TOLD TO "CALL YOUR INSURANCE COMPANY!". ON THE WAY HOME FROM THE DEALER THE ROOF SHATTERED. CALLED FORD AND WAS TOLD THAT THEY WOULD NOT COVER GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960180March 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
HI SHORT YT VIDEO OF THE PROBLEM IS HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=83F_IA8YXVW&T=189S ALL THE PROBLEM STARTS FOR "ADVANCETRAC" WARNING LAMP GOING OFF, SIGNALS TURN LIGHT NOT WORKING AND THEN FOLLOWS THE VIDEO. ALL KIND OF BOGUS ERROR MESSAGES YOU CAN IMAGINE. AFTER STOPING A CAR, THERE IS NO WAY TO CRANK IT AGAING BECAUSE OF FAULTY START SYSTEM. LINCOLN DEALER HAD TO RESETED ALL 26 DTS FAULTY CODES IN 11 MODULES ( THATS ON MY RECEIPT) AND BLAMED EVERYTHING ON ME FOR USING TOO MANY 12V DC OUTLETS. TO MAKE LONG STORY SHORT! THIS IS A COMMON PROBLEM REPORTED ON MANY WEB FORUMS. A SENSOR IN THE STEERING RACK IS NOT ABLE TO DETERMINE THE DIRECTION THAT THE WHEELS ARE POINTING AND GENERATES THE ALARM. THE INDICATORS WILL NOT WORK WHILST THE ALARM IS ON UNLESS THE STALK IS HELD IN PLACE. THE ERROR CAN SOMETIMES BE RESET BUT RESTARTING THE CAR BUT NOT ALWAYS. THIS DEFICIENCY IS WELL KNOW BY FORD AND MANY DEALERS YET FORD REFUSES TO ACKNOWLEDGE THE PROBLEM WITH A TSB OR RECALL ACTION #15S18 OR JUST SIMPLY FIXED THER CAR. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958443March 3, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE MIRROR BECAME SMUDGED AND THE DRIVER COULD NOT SEE OUT OF THE MIRROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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