Kia Sorento Complaints

10,397 consumer complaints on file.

#10473691September 4, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE VEHICLE BACK IN THIS CONDITION. I HAVE BEEN TOLD SEVERAL TIMES THAT I WOULD BE RECEIVING A CALL FROM THE NATIONAL CUSTOMER SERVICE DESK AT KIA. NO CALL HAS EVER COME. WE HAVE RECEIVED NO CALLS FROM KIA'S CONSUMER AFFAIRS GROUP THOUGH TOLD REPEATEDLY THAT SUCH WOULD OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473846September 4, 2012
VEHICLE SPEED CONTROL, ENGINE
ON 08/12/12 WHILE DRIVING IN CRUISE CONTROL AT APPROXIMATELY 72-74 MPH, I EASED OUT INTO THE PASSING LANE TO PUT MYSELF BEHIND SOMEONE GOING FASTER. THE CAR SUDDENLY DOWNSHIFTED AND ACCELERATED WITH MAXIMUM THROTTLE. I TOUCHED THE BRAKE PEDAL MODERATELY TO DISCONNECT THE CRUISE CONTROL. THE CAR CONTINUED AT MAXIMUM ACCELERATION AND IN THE PASSING GEAR. I THEN APPLIED THE BRAKES WITH GREAT VIGOR AND THE CRUISE CONTROL DISCONNECTED AND THE VEHICLE SLOWED DOWN. AFTER A SHORT WHILE I REACTIVATED THE CRUISE CONTROL AND DROVE ABOUT 60 MILES WITHOUT ANY FURTHER MALFUNCTION. I PRESENTED THE CAR TO THE KIA DEALER SERVICE ADVISOR. THE CAR WAS CHECKED AND I WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE CRUISE CONTROL. I ASKED THEM IF THEY REPORTED THESE VERY DANGEROUS OBSERVATIONS TO KIA OR NHTSA. THEY SAID NO THEY NEVER DO. INCIDENTAL TO THIS EVENT, I HAD AN ENGINE MALFUNCTION LIGHT ON 7/25/12. I TOOK IT IN FOR SERVICE THE NEXT DAY AND TOLD IT WAS A TRANSMISSION HEAT SENSOR. A PART WAS ORDERED AND I WAS TOLD TO DRIVE THE CAR NORMALLY. WITHIN SEVERAL DAYS, I BECAME AWARE THE CRUISE CONTROL WAS NOT ACTIVATING WHEN DRIVING THE FIRST TIME IN A DAY. BUT IF THE ENGINE WAS STOPPED AND RESTARTED, THE CRUISE CONTROL WORKED NORMALLY. I DUPLICATED THIS 3 DISTINCT TIMES EXACTLY AS WRITTEN. THE SERVICE DEPARTMENT WAS NOT ABLE TO LINK THE DIFFICULTY TO ANYTHING THEY HAD SEEN OR READ, THEY SUMMERIZED IT MAY HAVE BEEN A BRAKE LIGHT SENSOR THAT FAILED BUT THE COMPUTER DISPELLED THAT NOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473009August 30, 2012
AIR BAGS
I JUST TURNED RIGHT ON THE MAIN STREET IN MY SUBDIVISION WHEN A MOTORCYCLE GOING AT A HIGH RATE OF SPEED HIT THE SPEED BUMP AN RAN RIGHT INTO MY DOOR ON DRIVERS SIDE. NO AIR BAGS WENT OFF AN THERE IS AIR BAGS ON THE DOOR. BOTH OF US TRANSPORTED BY EMS TO HOSPITAL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10472936August 29, 2012
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
VEHICLE STUCK IN DRIVE WHEN I WAS PULLING INTO A PARKING PLACE. I WAS ABLE TO BRAKE BUT ENGINE KEPT RUNNING. AFTER SEVERAL TRIES, I MANAGED TO FORCE IT INTO NEUTRAL AND THE CURB MAINTAINED MY CAR STATIONARY SINCE I WAS UNABLE TO PUT IT IN PARK. BECAUSE I WAS UNABLE TO PUT MY CAR IN PARK, IT IDLED IN NEUTRAL UNTIL THE TOW TRUCK ARRIVED (20 MIN LATER) BY WHICH TIME IT HAD BEGUN TO OVERHEAT. THE INCLINE LIGHT WAS ON, BUT I WAS NOT ON AN INCLINE. THE TRACTION LIGHT WAS ON AND I HAVE NO CLUE WHY SINCE THE CAR WAS NOT IN MOTION. I ALSO CALLED THE KIA DEALER AND SPOKE WITH SOMEONE IN THE MAINTENANCE DEPT. WHO DIRECTED ME TO REPEATEDLY PUMP ON MY BRAKES AND AT THE SAME TIME TO KEEP TURNING MY STEERING WHEEL BACK AND FORTH. AFTER SEVERAL TRIES, I WAS FINALLY ABLE TO GET IT INTO PARK BUT THE TRACTION LIGHT AND THE INCLINE LIGHTS REMAINED ON AND THE CAR WAS OVERHEATING. I ENCOUNTERED ANOTHER INCIDENT A COUPLE OF MONTHS AGO, WHEN I WAS ON A ROAD TRIP. AT THAT TIME THE VEHICLE'S MILEAGE WAS ABOUT 35,000. I WAS GOING 70 MPH ON HWY 281 S HEADING TO SAN ANTONIO WHEN MY ENGINE BEGAN TO LOSE POWER AND THE ENGINE LIGHT CAME ON. LUCKILY, I WAS ABLE TO MAKE IT TO A KIA DEALERSHIP IN THE AREA. THEY WORKED ON IT FOR ABOUT A WEEK AND A HALF BUT SINCE THEN I'VE EXPERIENCE ODD THINGS SUCH AS THE CAR JUMPING OR POPPING WHEN IT CHANGES GEARS. ALSO, IT TENDS TO OVERHEAT WHEN THE CAR IDLES FOR MORE THAN 10 MIN. AS WELL AS CRUISE CONTROL ISSUES. I'M VERY DISAPPOINTED MY KIA SORENTO AND I TRULY FEEL IT IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472767August 28, 2012
SERVICE BRAKES
WAS DRIVING ALONG AT ABOUT 35MPH AND NOTICED A VEHICLE TURNING IN FRONT OF ME. I BRAKE TO STOP OR SLOW DOWN AT LEAST. THE BRAKES FAILED COMPLETELY, NO BRAKES, DID NOT STOP VEHICLE. IT WAS LIKE THE ANTI-LOCK SYSTEM WAS TRYING TO WORK, BUT WORKED FAULTY, ALMOST IN A REVERSE FASHION. I PRESSED BRAKE PEDAL TO NO AVAIL, LIKE IT WAS SLIPPING, BUT NOTHING TO SLIP ON. LONG STORY SHORT I ENDED UP GOING IN THE DITCH TO AVOID RUNNING INTO THE VEHICLE. PREVIOUS TO THIS ABOUT 2MONTHS THE SHIFTER WOULD NOT GO INTO THE PARK POSITION, NO MATTER WHAT I TRIED, THANKFULLY I WAS NEAR THE DEALERSHIP. THEY REPLACED THE BRAKE CONTROLLER AND IT SEEMED TO FIX THE PROBLEM UNTIL NOW. FURTHERMORE, WHEN I GO AROUND A CORNER AT A REASONABLE SPEED THE ENGINE KILLS POWER FOR A SPLIT SECOND, AND THE ANTI-SWAY LIGHTS KICK ON. THIS SEEMS TO BE MORE OF A SAFETY CONCERN THAN A SAFETY FIX. I FEEL HAVING 3 SERIOUS POTENTIALLY LIFE THREATENING SITUATIONS IN THE LAST 3 MONTHS MERITS FURTHER INVESTIGATION INTO THIS MODEL OF KIA, BEFORE IT LITERALLY IS KILLED IN ACTION, KIA. I RECENTLY WATCH THE NEWS AND SAW A STUCK ACCELERATOR PROBLEM ON THIS MODEL AS WELL, HOPE YOU WILL TAKE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472663August 27, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING APPROXIMATELY 5 MPH THE RPM READINGS INCREASED AND THE VEHICLE INDEPENDENTLY ACCELERATED TO 20 MPH. THE CONTACT APPLIED THE BRAKE PEDAL BUT THE BRAKES WERE HESITANT TO RESPOND. THE CONTACT ALSO USED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,455.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472414August 24, 2012
AIR BAGS
THE FRONT PASSENGER AIR BAG IS TURNED OFF WHEN AN ADULT SETS IN THE SEAT. THE OCS MISS CLASSIFIES THE ADULT IN THE FRONT SEAT AND THE AIR BAG LIGHT STAYS ON WHICH TURNS THE FRONT AND THE SIDE AIR BAG OFF. KIA HAS A RECALL CAMPAIGN FOR CERTAIN SORENTOS TO BE REPROGRAMMED. HOWEVER WHEN I TOOK MY CAR TO THE KIA DEALER I WAS TOLD THAT MY VIN NUMBER WAS NOT IN THE RECALL EVEN THOUGH I HAVE THE SAME PROBLEM. THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE REPROGRAMMING MY SELF. THIS DOESN'T MAKE SENSE TO ME BECAUSE MY SORENTO WAS MANUFACTURED WITHIN THE RECALL DATES AND HAS THE SAME PROBLEM. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND SHOULD ME PAID FOR MY KIA MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472024August 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE ACCELERATION SENSOR NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471955August 22, 2012
POWER TRAIN
WHILE DRIVING, THE CHECK ENGINE AND ESC LIGHTS ILLUMINATED. VEHICLE HAD SUDDEN LOSS OF ACCELERATION AND WOULD NOT GO BEYOND 40MPH. SPEED DECREASED BELOW 40MPH ON HILLS. VEHICLE CONTINUED TO HAVE PROBLEMS EVEN AFTER RESTARTING. A CHECK OF THE ODB-II CODES GAVE P2138, P2127 AND P2106. ALL OF THE CODES REFLECT A MALFUNCTION IN THE ACCELERATOR CONTROL SYSTEM. AWAITING REPAIRS BY LOCAL KIA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471891August 22, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER WHICH WAS WORKING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 14,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471592August 20, 2012
TIRES, TIRES:TREAD/BELT
I HAVE COOPER DISCOVER TIRES ON MY SUV I PUT ON BRAND NEW THAT I BOUGHT FROM MY FORD DEALER ON AUG 16TH ON 2008 IT IS A 2005 KIA SORENTO I BOUGHT IT BRAND NEW IN 2004 SO I NEEDED NEW TIRES AND THAT IS WHAT I BOUGHT I DROVE THE VEHICLE EVERY DAY BACK AND FORTH TO WORK WHEN I PUT THE TIRES ON MY KIA IT HAD 30,402 MILES ON IT NOW IT HAS A LITTLE OVER 75,000 MILES ON NOW THEY TELL ME THEY ARE DRY ROTTED AND I KNOW THAT THEY ARE WEARING BUT I ALSO HAD A 4 WHEEL ALIGNMENT DONE WHEN THEY WHERE PUT ON ALSO I HAD THEM ROTATED EVERY 5000 MILES ALSO THEY WHERE MS245/R70-16 4 OF THEM I BOUGHT AT ONCE I JUST DON'T UNDERSTAND HOW THEY COULD BE DRY ROTATED AND WHY THEY DIDN'T EVEN LAST 60,000 MILES WE DON'T DRIVE LIKE MANIACS AND WE TAKE VERY GOOD CARE OF OUR VEHICLES IN FACT I DIDN'T EVEN WORK IN THE LAST 2 YEARS MY HUSBAND WAS ONLY DRIVING IN TOWN WHERE WE LIVE FROM ONE END OF TOWN TO THE OTHER I EVEN HAD THE NITRO PUT IN MY TIRES SO THEY DIDN'T FLUCTUATE WITH THE TEMPERATURE. SO I WAS WANDERING IF THERE WAS A RECALL ON THESE TIRES AND I WASN'T NOTIFIED IF SO COULD YOU PLEASE POST IT SO I COULD PRINT IT OUT TO TAKE IT TO THE DEALER TO GET THEM TAKEN CARE OF THANK YOU BECAUSE THEY WILL NOT DO NOTHING ABOUT THEM THEY SAID THERE IS NO WARRANTY ON THE TIRES AND NO MILEAGE GUARANTEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471452August 19, 2012
ENGINE
4 CYL ROUGH IDLE AT STOP LIGHT AND EXCESSIVE VIBRATION. NOTICE WHEN DROVE NEW CAR OFF LOT. ASSUMED IT WAS NORMAL. HAD TO MAKE A LONG TRIP. AFTER RETURNING FROM TRIP HAD CAR SERVICE. I WAS TOLD UPON IT WAS A COMPUTER PROBLEM AND WOULD BE FIXED --NO DEFINITE TIME. SERVICE REP WAS CORNERED AND SAID COULD BE 30-60 DAYS. AFTER MANY ATTEMPTS TO CALL DEALER AND WRITE AN EXTENSIVE NOTE--SEEMED TO GET STONEWALLED BYG BEING TOLD--WORKING ON IT AND WILL LET YOU KNOW. FINALLY ON AUG 16 TOOK CAR IN AND HAD A "COMPUTER ADJUSTMENT FOR ROUGH IDLE". MUCH BETTER, BUT ONLY A FEW MILES SINCE RECALL NOTICE AND FIX. I HAVE NOT YET RECEIVED AN OFFICIAL RECALL NOTICE-- I FEEL THAT KIA CORPORATE INTENTIONALLY DID NOT DIVULGE THIS PROBLEM TO AUTOMOBILE SAFETY OFFICIALS FOR THE PURPOSE OF CONTINUING TO SELL THE 4 CYLINDER SORENTOS-POOR DECISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471369August 18, 2012
SUSPENSION, POWER TRAIN
TWO BRACKETS (ONE LEFT, ONE RIGHT) THAT HOLD THE REAR UPPER CONTROL ARMS TO THE REAR AXLE HOUSING HAVE COMPLETELY SNAPPED OFF. THIS LEAVES A VERY DANGEROUS CONDITION WHICH WILL CAUSE THE REAR AXLE OF THE CAR TO ROTATE AND FALL OUT OF THE CAR. IF THIS HAPPENS AT SPEED, SERIOUS INJURY AND/OR DEATH IS LIKELY. THERE ARE MANY MANY POSTS ABOUT THIS SAME PROBLEM ONLINE AND KIA REFUSES TO ADDRESS THE PROBLEM STATING THAT IT'S NOT A FLAW OR DEFECT. IT IS IF IT HAPPENS TO ALMOST EVERY VEHICLE OF THIS YEAR AND MODEL. KIA DOES NOT OFFER A REPLACEMENT BRACKET THAT CAN BE WELDED ON AND THEY SUGGEST THAT THE ENTIRE REAR AXLE HOUSING ASSEMBLY IS REPLACED AT A COST OF SEVERAL THOUSAND DOLLARS PER VEHICLE. KIA MOTORS REFUSES TO ACKNOWLEDGE THE PROBLEM OR ASSIST AFFECTED CUSTOMERS IN RESOLVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471147August 16, 2012
ELECTRICAL SYSTEM
OVER THE LAST 4 YEARS I HAVE REPLACED THE BATTERY 3 TIMES. EACH TIME, THE CAR HAD BEEN SITTING FOR A DAY OR 2 AND WHEN I ATTEMPTED TO USE IT, THE CAR/BATTERY WAS DEAD. I HAVE SEEN ON LINE THAT THE TCCU (TRANSFER CASE CONTROL UNIT) IS PROBABLY THE CULPRIT AND IT IS ALMOST IMPOSSIBLE TO IDENTIFY BECAUSE THE COMPUTER WILL SHOW NO HISTORY OF IT. EVIDENTLY, ON RARE OCCASIONS THE COMPUTER WILL BEGIN RUNNING DIAGNOSTICS ON THE TCCU WHEN THE CAR IS BEING SHUT OFF. THE DRAIN ON THE SYSTEM IS ENOUGH TO WIPE OUT THE BATTERY. I HAVE CONTACTED KIA - THEY DO NOT ACKNOWLEDGE THE PROBLEM AND ALL THEY WANT TO DO IS RUN A DIAGNOSTICS TEST WHICH WILL TELL THEM NOTHING AND WILL COST ME MORE MONEY. THE COST OF A NEW TCCU IS ABOUT $1500, PROBABLY WHY KIA HAS NO INTEREST IN REPLACING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471199August 16, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE WOULD NOT TURN OVER. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO SUGGESTED THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS THEN TOWED TO THE DEALER WHO STATED THAT THE CRANK SHAFT BOLT WAS FRACTURED, AS WELL AS THE PUSH RODS. THE DEALER ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE ENGINE REPLACED. THE FAILURE MILEAGE WAS 46,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470722August 15, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 KIA SORENTO. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 79,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470412August 13, 2012
ELECTRICAL SYSTEM
THIS CAR SOMETIMES AFTER THE KEY IS INSERT IN THE IGNITION AND TURN WITH THE INTENTION OF OF STARTING THE CAR IT DOES NOT START. THE LIGHTS ON THE DASH BOARD COME ON BUT IT DOES NOT START. AFTER SEVERAL TRAYS BY STEPING IN THE BRAKE PEDAL TURN THE WHEEL AND MOVE THE SPEED SHIFT IT STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470464August 13, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT SHE SMELLED FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT REFUSED ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 72,900 AND THE CURRENT MILEAGE WAS 73,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470459August 13, 2012
VEHICLE SPEED CONTROL, POWER TRAIN, SERVICE BRAKES
MY HUSBAND WAS ON PRIVATE PROPERTY. HE GOT IN THE CAR, PUT THE CAR IN REVERSE AND BACKED UP. HE HEARD A LOUD POP. HE PUT THE CAR IN DRIVE, AND HIS FOOT WAS STILL ON THE BRAKE. THE CAR BEGAN TO ACCELERATE ON ITS OWN WITH HIS FOOT ON THE BRAKE UNTIL THE VEHICLE GOT UP TO 60 MILES PER HOUR. TRYING NOT TO HIT THE HOUSE, OR THE PERSON OUTSIDE OF THE PROPERTY HE MANEUVERED THE CAR INTO THE BACK YARD. THE CAR WAS STEADILY PICKING UP SPEED AND HIS FOOT WAS ON THE BRAKE THE ENTIRE TIME. HE COULD NOT GET THE GEAR TO SHIFT OR THE BRAKES TO WORK. THE VEHICLE STRUCK A TREE AND THAT IMPEDED THE MOVEMENT OF THE VEHICLE. HE TURNED THE CAR OFF AND GOT OUT OF IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10470486August 13, 2012
ENGINE
WHILE ON VACATION (JUNE 15) WE WERE TO STOP BY THE DEALER AND GET OUR NEW TAGS. ON I77 AT MILEAGE MARKER 33 IN VERY HEAVY TRAFFIC, THE ENGINE QUIT RUNNING. I IMMEDIATELY TURNED ON THE EMERGENCY FLASHERS. WE WERE IN THE MIDDLE LANE AND WASN'T ABLE TO GET OVER TO THE RIGHT (NOBODY WOULD LET US GET OUT OF THE LANE WE WERE IN) TO GET TO A SAFE PLACE .WE ALMOST CAUSED MULTIPLE ACCIDENTS. MY WIFE WAS SCREAMING. I THOUGHT THAT WE WERE GOING TO CREATE A MAJOR ACCIDENT. NO MATTER WHAT I DID I WAS NOT ABLE TO GET THE CAR STARTED AND IT CAME TO A COMPLETE STOP. PEOPLE WERE GOING AROUND US ON BOTH SIDES BEEPING THEIR HORNS AND OTHER GESTURES. AFTER FOOLING WITH THE GEAR SHIFTER, I PUT THE VEHICLE IN PARK IT STARTED BUT WHEN I PUT IT IN DRIVE IT STARTED TO MISS AND WAS IN THE PROCESS OF STALLING WHEN I PUT IT IN NEUTRAL THE ENGINE STARTED TO RUN FINE. I THEN PUT IT IN LOW GEAR AND IT STARTED TO MOVE FORWARD, ONCE I GOT SOME SPEED (DID NOT LOOK AT THE SPEEDOMETER TO SEE HOW FAST I WAS GOING) I PUT IT IN DRIVE AND EVERYTHING WAS FINE AFTER THAT. ALSO, THE VEHICLE RUNS ROUGH WHEN IN NEUTRAL AND WHILE IDLING WHEN IN GEAR (VARIES WITH NO RHYME OR REASON). THE SERVICE ADVISOR INFORMED ME THAT KIA KNEW OF THE PROBLEM AND WERE WORKING ON IT. THEY SHOULD HAVE AN ANSWER WITHIN TWO WEEKS. IT IS AUGUST 13 AND THAT WAS JUNE 15. ON AUGUST 7 IT HAPPENED AGAIN...HAVING OTHER PROBLEMS AT TIMES, VEHICLE MISSING, STARTING TO STALL....I HAVE CALLED THE DEALERSHIP EACH TIME A PROBLEM HAPPENED...SO FAR ALL I GOT IS LIP SERVICE. CALLED SEVERAL HOURS AGO (TALKED TO THE SALESMAN) SAID HE WAS WITH A CUSTOMER AND WILL GET BACK TO ME. NO RESPONSE FROM HIM SO FAR. I AM AT A LOST AS TO WHAT TO DO MY WIFE IS SCARED AND WILL NOT DRIVE THE VEHICLE. I AM WORRIED THAT I MAY CAUSE AN ACCIDENT. PLEASE HELP ME GET THIS PROBLEM SOLVED BEFORE SOMEONE GETS HURT OR EVEN WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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