Kia Seltos Complaints

532 consumer complaints on file.

#11445029December 27, 2021
ENGINE
The car shut off completely while driving without warning. The car was restarted and the check engine light turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444911December 24, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444893December 24, 2021
UNKNOWN OR OTHER
Sunroof exploded while driving for no apparent reason. Shade was open but the actual sunroof was in closed position. Car has less than 3,000 Miles. Its brand new. I heard a terrible explosion suddenly and was startled. I was driving alone in the car. At first I thoght it was something near by. Then I looked up and saw that the entire sunroof was shattered, glass all over the passenger seat and flying into the rear seat. Part of the sunroof glass was still in tack, bowing outward. I was able to drive to the Auto Body Shop that KIA dealership recommended. They said they had never seen anything like this before and that it did not appear to be an obstacle that hit the sunroof from the outside, rather an explosion from within causing the glass to bow outward (what was left of the glass). My insurance company was notified and we are in process of ordering a new glass sunroof. I did some research on the web while at body shop and found out this kind of thing happened before to different models of KIA. The body shop applied some protective plastic to the top of car so I could drive it. They also noticed the glass had left scratches on top of the car and in the hatch back of car. I then drove to the KIA dealership where I had just purchased the car and talked with them. They told me to contact the service manager the next day and ask him to call a KIA REP to have that person inspect the car. The Auto Body Shop took 22 pictures of the car. I also filed a Police Report on-line. I am horrified by this experience and angry that this type of incident has apparently gone on for years with not only KIA cars but other cars with sunroofs exploding as well. I will keep pursing this with the KIA dealership and a KIA REP as well since why should my personal insurance company pay for this when KIA should take some responsibility. I am just glad that I was not injured physically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444786December 23, 2021
UNKNOWN OR OTHER
wireless CarPlay suddenly disconnects leaving drivers unable to use the navigation system and audio including music, call, navigation instructions, maps, and other features. This is a potential hazard for drivers who depend of navigation systems in an unfamiliar environment. Also, propose a potential risk because the driver may be distracted trying to fix the connectivity issue while driving exposing them and other drivers near to a car crash. Software version affected SP2_22MY.USA.D2V.001.001.210215
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444630December 21, 2021
POWER TRAIN
TRANSMISSION FAILURE REQUIRING TRANSMISSION REPLACEMENT. After approximately 17,700 miles the engine surged and the check engine light illuminated. After the vehicle was stopped, the transmission would no go into reverse. Vehicle was towed to Kia dealer service department, Diagnosis was transmission failure requiring complete transmission replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444562December 21, 2021
ENGINE, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443949December 15, 2021
ENGINE, POWER TRAIN
I bought a brand new 2022 Kia Seltos a month and a half ago at Monroeville Kia dealership. On December 11, the car started manifesting a transmission temperature overheating problem in the middle of traffic. Once the transmission overheated, the engine lost power. I was driving in busy traffic and had to pull the car over to allow the engine to cool down. The police came over and made me start driving my car again, indicating that I could not pull over in such busy traffic. This is a major risk to my safety and can potentially cause a car accident. I reported this case to Kia Manufacturer and I opened a case. The case number is 14537410. The manufacturer told me to have the dealership evaluate the car. The dealership evaluated the car and said “This is a known defect and, per Kia’s engineers, there is nothing they could do to fix the car.” I need reliable vehicle, especially because my job requires me to travel. I am concerned that this issue will continue to manifest and will likely cause a serious accident. I am filing this case because I need arbitration and I need this issue to be fixed or i need a refund.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443913December 15, 2021
UNKNOWN OR OTHER
I took my car 4 times to the dealer telling them it shut off. N they refused to do more work on the car due to they could not recreate the incident. Means they went ahead and put me in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443459December 11, 2021
POWER TRAIN, UNKNOWN OR OTHER
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442431December 2, 2021
POWER TRAIN
Brand new car on Dec 2020. Second time with a transmission problem. Was repaired at 6500 miles in June of this year. Dealer replaced it with a re-manufactured one. At 9300 miles I was driving in cruise control at about 70 miles per hour for a couple hours and while going up a long hill the transmission started slipping again and rpms went from 2000 to 4000 while it was trying to shift. The car began to shudder just like back it june so I knew the transmission was going. I slowed down and pulled off highway as the transmission continued to slip and had no power to go above 20 mph. I saw a parking lot up the hill to pull over at to be more safe off the highway and the rpms went up to 6000 and barely moved car then it caught and lurched the car forward and I almost hit the sign in the parking lot. I waited over 3 hours for a tow truck and after car cooled it did move enough to get it near the tow truck to be pulled up on the flatbed. This car needs a beefier transmission or some kind of cooler or warning light to prevent accidents. When is it a lemon and due for recall??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439455November 5, 2021
ENGINE
The engine shut off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439111November 2, 2021
UNKNOWN OR OTHER
My car was stolen. No alarm sounded when window broken in front-passenger side. Car was locked and alarm set. It has come to my attention through various news outlets and via class-action lawsuit filed in Milwaukee, WI that there is a security flaw in Kia’s vehicles dating 2011-present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438190October 26, 2021
UNKNOWN OR OTHER
21V-259 recall for inconsistent heat treating process for piston oil rings. The dates for use of the recalled piston rings Nov 20,1019 -Oct 15, 2020. My Seltos was in production at the time the damaged oil rings were used. I took my Seltos in for the repair, MY VEHICLE WAS NOT repaired. A vibration test was done and a program update was installed to detect vibration. The vehicle still has the recalled damaged oil rings. The vehicle stalls out, runs rough and continues to worsen. The first engine start up is the worst for engine noise and running rough. I expressed my concerns to the dealership, a vibration test with program software uploaded isn't a repair. Asked when will then piston rings be replaced? They stated they didn't know of that any such repair and my car is repaired. Yet it still stalls, continues to runs rough and worsening, oil check has grit feelin it. So I guess I wait till the engine stalls causing a wreck or the vehicle ignites into flames. I'm scared to drive the car and financially stuck with it because no one is willing to do anything more than what's been done. This is not fair and shouldn't be an acceptable outcome for a safety recall, as the issue of safety has not been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434638September 28, 2021
ENGINE
My locked Kia Seltos was stolen from my driveway while I was home. No alarm went off despite a broken window. This is a major problem with Kia/hyundai vehicles in Milwaukee where thieves are plugging in USB devices that start the car. Kia knows about the issue (look up news reports in Milwaukee) but is doing nothing to solve it. No recall! Now I have no car and Kia won’t compensate me at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434470September 27, 2021
UNKNOWN OR OTHER
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact took the vehicle to the local dealer, where the vehicle was inspected. The contact was informed that the vehicle was okay to drive. The contact stated on 9/26/2021 while starting the vehicle, the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact not to drive the vehicle. The vehicle was not diagnosed or repaired. The contact was unable to reach a representative with the manufacturer. The failure mileage was approximately 7,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434236September 24, 2021
SEAT BELTS
The seatbelt holder clip on the back seat backrest does not retain seat bely when backrest is folded down so the seat belt gets caught in the backrest latch when returning backrest to upright. This causes damage to seatbelt which could compromise it during an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429139August 14, 2021
UNKNOWN OR OTHER
My vehicle was stolen by the Milwaukee KiA Boyz. Found damaged and will take up to 3 months to get parts due to number of KIAs being stolen. My car was taken at 915 am in my employee parking lot which is an assisted living and memory care community. We have kids scoping our parking lot and targeting cars. This has become a bigger issue than just a car being stolen. This is a personal safety issue as well as a community safety and risk issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428030August 6, 2021
ENGINE
on June 21st I took my car to be inspected for a recall on the engine. I was told it would take 1-2 hours, it took a total of 6. When I picked up the car not one person explained to me what was done, if my car passed the inspection or if work was done. On July 11th my car stalled on a main street with my child in the car. The oil light, check-engine light and battery light all turned on. On July 13th I took my car back to Kia where they had it for 5 hours. They told me the car had zero oil in it and accused me of not getting frequent routine oil changes, although I have taken my vehicle for every single one, except for the one needed in about 700 miles. Instead of performing the oil change, they topped off the oil and stated I needed to drive it for another 1000 miles so they can examine it again and do that a total of 3 times. They admitted what my car is experiencing is signs of the recall, but they can not just request that I receive an engine replacement. When I mentioned the risk of the car catching on fire and my concerns, the service associate replied, "That is not likely to happen", as if that is supposed to make me feel better. My vehicle does not drive well and honestly, it is terrifying to drive, but it is my only car. Since leaving the dealer on the 13th, my car has a hard time making it to 40 MPH and the RPM sometimes goes to 6 while slowly trying to get to 40 MPH. It has stalled again and sounds very loud while running. My gas also gets used extremely fast, a tank used to last me about 2 weeks and now sometimes it barely lasts a week. I have reached out to Kia customer service multiple times, but I do not get a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427089July 29, 2021
UNKNOWN OR OTHER
I purchased the vehicle in March 2021. Within a week I heard a tapping or vibrating noise from rear seat. Most recently while driving less than 10 mph over a speed bump or moving in line at a gas station I hear a grinding crunching kind of sound from the front of the vehicle. While driving on the interstate there's a weird vibration feeling on the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425824July 21, 2021
UNKNOWN OR OTHER
Extreme design flaw, and security subpar security measures on this vehicle. My car was stolen last night because Kia's have been easy to steal. These design flaws are posing significant safety measures. Not to mention inconvenience to myself and others who have to deal with contacting insurance, getting a rental, and or finding a new car. This needs to be fixed asap. Vehicle theft for Kia and Hyundai have been up over 2500% since this time last year! Recall your cars and fix it!!!! Because of this I will never lease another Kia again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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