Kia Seltos Complaints

532 consumer complaints on file.

#11425355July 18, 2021
UNKNOWN OR OTHER
Spontaneously Burst into flames. Was completely destroyed. I’ll have to send pics if car tomorrow when I can get into the impound.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423053July 1, 2021
ENGINE
The contact owns a 2021 Kia Seltos. The contact stated that while driving at various speeds, the vehicle was driving very rough and stalled. The vehicle was taken to the local dealer who diagnosed that there was no oil was present in the engine. The contact was informed that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The contact later received a recall notification for the failure that had occurred. The manufacturer was notified of the failure. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422265June 25, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Driving on a busy 4 lane highway where everyone was going over 70mph. Car began to shudder in the transmission and lost most of its power. Rpms went up to 3 or 4 thousand when stepping on gas to pull out out fast traffic and wouldn't go above 35 mph. Had to slowly pull out of traffic with hazards on at 30mph with cars flying by in both sides. Finally got to breakdown lane after a mile and tried to use sport shift mode to try other gears. Car wouldn't go above 30 mph and rpms went up to 4000. Luckily there was a rest area 500 feet off the highway. Pulled in there to look at transmission oil dipstick but couldn't find it. Spent over 2 hours trying to get Kia roadside assistance towed to a LOCAL Kia dealer but none had loaners to give so had to use my AAA to tow it to my dealer where I bought it. Hopefully I will get reimbursed for the tow I had to pay for. Still waiting for my service department to fix it. They tried to drive it and confirmed the transmission is gone. The car ONLY has 6500 MILES ON IT!!!!!! No warning light came on to know problems were present. Very dangerous.... Kia needs to have a transmission oil cooler or a warning light installed so this can't happen again!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421975June 23, 2021
ENGINE
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA campaign number: 21V259000 (engine) however when attempting to schedule the recall repair appointment with the local dealer they were not attempting to schedule the repair appointment in a timely manner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421272June 17, 2021
UNKNOWN OR OTHER
I’m making a complaint because a Driver hit the front side of my vehicle on the drivers side, and gave me all there information. No police was called because the damage to my vehicle wasn’t bad. So the driver knew it was their fault and gave there information. When it was time to call there insurance company, the driver of the other vehicle change their story and said that my car hit there vehicle and now the insurance company is saying that they are not allowable for the damages. They also noted that since there were no witnesses and no cameras or police report, then it’s just “he” says “she” says kind of issue. If this driver knew it wasn’t their fault then why did they give all their private information to a total stranger if they didn’t cause the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11419720June 4, 2021
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417736May 19, 2021
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Driving on highway, water truck lost its load. 2 thousand gallon water tank slammed into side of Kia Side airbag did not deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11417606May 18, 2021
ENGINE
THE CONTACT OWNS A 2021 KIA SELTOS. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR AN OIL CHANGE, SHE WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL AND THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 21V259000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,122.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416394May 13, 2021
POWER TRAIN
ON 05/03/21 APPROX. 2:40 PM CT I WAS EXCELLING TO ENTER HIGHWAY MOPAC NORTH; AUSTIN, TX; WHEN MY CAR BECAME SLUGGISH; I PULLED OVER, TO SHOULDER, IRONICALLY TX ROADSIDE ASSITANCE PULLED IN BEHIND ME - WE COULDN'T DETERMINE THE ISSUE - I WAS EXITING THE NEXT EXIT DRIVING TO JIFFY LUBE ON ANDERSON/SPICEWOOD; DIALOGUE SCREEN STATING ISSUE RE: DIAGNOSTIC COMPUTER; GAVE TWO OPTIONS SCHEDULE APPT. OR CALL ROADSIDE ASSISTANCE. TURNING INTO JIFFY LUBE, THE CAR BECAME SLUGGISH, THE CAR WOULDN'T REVERSE FROM THE JIFFY LUBE BAY. JIFFY LUBE MECHANIC RAN A DIAGNOSTIC. I CONTACTED KIA, PROVIDED: P0601 INTERNAL CONTROL, MODULE MEMORY. VEHICLE TOWED TO KIA. NO INFORMATION FROM KIA ON 05/03/2021. WHEN I CALLED ON 05/04/2021 I WAS INFORMED "THERE'S A RECALL FOR THE TRANSMISSION COMPUTER"; I MENTIONED I HADN'T RECEIVED ANYTHING; SHAWN KIA SERVICE SAID 'OH, NO...WE WOULD CHECK IT WHEN YOU COME IN FOR SERVICE"...CRAZY THOUGHT I WAS ON MY WAY TO DENVER, CO...HUMM...POSSIBILITY OF BEING STRANDED ON A CO PASS... CALLED ON 05/05/21 NEED TO GET A NEW COMPUTER TO SEE IF THE PROBLEM IS MY COMPUTER; WON'T BE FOR 2 DAYS; ONLY 1 SELTOS COMPUTER AVAILABLE IN THE US. 05/10/21 CALL KIA TO FIND OUT THAT IT WASN'T THE COMPUTER; MAYBE THE CLUTCH, PULLING TRANSMISSION NOW; DON'T HAVE A LOANER AND CAN'T PROVIDE ANY ASSISTANCE. THEY SHOULD KNOW SOMETHING BY 05/13/21..NO CALL ON WED. 05/13/21; UNABLE TO REACH SHAWN IN SERVICE AND BEN, GM ON 05/13/21. I MADE 2 CALLS PER DAY TO KIA; THE SYSTEM WILL ONLY ALLOW ME TO UPLOAD ONLY 5 DOCUMENTS; I HAVE SCREENSHOTS OF EVERY CALL MADE AND RECEIVED TO/FROM KIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396218February 15, 2021
POWER TRAIN
THE CAR IS UNABLE TO SHIFT INTO DRIVE OR PARK. IT TAKES RELEASING THE SHIFT LOCK TO MAKE IT GET INTO REVERSE OR NEUTRAL AND A VERY SPECIFIC SEQUENCE TO ACCIDENTALLY GET IT INTO PARK. AFTER TRYING TO PARALLEL PARK INTO A SPOT, THE CAR BECAME STUCK IN REVERSE AND COULD NOT BE MANEUVERED. IT WAS ONLY ABLE TO ROLL DOWNHILL IN NEUTRAL OR REVERSE WITH POWER, BOTH OF WHICH WOULD HAVE LED TO A COLLISION. THE VEHICLE WAS STATIONARY ON THE CITY STREET AND BLOCKED TRAFFIC, ESPECIALLY PROBLEMATIC DURING THE SNOW STORM. I RECEIVED THE CAR BACK FROM THE DEALER 3 DAYS PRIOR FROM A TRANSMISSION REPLACEMENT AND SEEMS TO BE A PROBLEM IN THE SAME VEIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395493February 9, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DRIVER SIDE MIRROR IS DISTORTED. I DROVE IT HOME FROM THE DEALERSHIP AFTER HAVING THE DEALER REPLACE THE MIRROR BEFORE WE LEFT THE LOT (WE NOTICED IT WHEN BEFORE DROVE OFF THE LOT) THEN JUST DROVE AND IT WAS STILL WARPED. I WAS SCARED TO SWITCH LANES. THE DISTORTION HAPPENS WHEN THE CAR IS BOTH STATIONARY AND IN MOTION, ON HIGHWAY AND ON THE STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390953February 1, 2021
VISIBILITY/WIPER
THE FIRST TIME I TOOK MY CAR OUT A ROCK HIT THE WINDSHIELD AND CHIPPED IT. BEFORE I COULD MAKE IT HOME THE CHIP HAD CRACKED MY WINDSHIELD AND SPREAD TO BEYOND REPAIR. THE CAR HAS UNDER 100 MILES ON IT AND ALREADY NEEDS A NEW WINDSHIELD. VEHICLE WAS MOVING APPROX. 65 MPH ON A 4 LANE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390211January 27, 2021
POWER TRAIN
MY KIA SELTOS HAS TRANSMISSION PROBLEMS WITH ONLY A LITTLE OVER 6,000 MILES. IT NEEDS A NEW TRANSMISSION WHICH WON'T BE AVAILABLE UNTIL AT LEAST FEBRUARY 11TH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389675January 24, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE FAILED TO ACCELERATE. ON A ROAD WHERE THE SPEED LIMIT WAS 60 MPH, THE VEHICLE STOPPED ACCELERATING AT 55 MPH SUDDENLY AND CAUSED DISRUPTION IN THE TRAFFIC UNTIL I COULD CRUISE TO THE SHOULDER IN NEUTRAL. IT WAS A SCARY SITUATION WHERE MULTIPLE ACCIDENTS WERE NARROWLY AVOIDED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE TRANSMISSION WAS IDENTIFIED TO HAVE A BROKEN TRANSMISSION WITH 3000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384213December 19, 2020
SUSPENSION, UNKNOWN OR OTHER
NO MATTER WHAT SPEED, CAR WILL RANDOMLY JERK FROM LEFT TO RIGHT, FEELING LIKE DEATH WOBBLE. AT HIGHER SPEEDS MORE THAN 45MPH THE CAR WILL VIOLENTLY JERK FROM LEFT TO RIGHT, FEELING OUT OF CONTROL. KIA DEALERSHIP ON CENTRAL AVE IN ALBANY NY USA NOTIFIED, SAID THE ALIGNMENT WAS OFF AND PASS REAR CAMBER BOLT IS BENT. STATED THEY DID AN ALIGNMENT FOR THE FRONT TWO AND THE LEFT REAR BUT NOT THE RIGHT REAR, PROBLEM IS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378371December 7, 2020
POWER TRAIN
AT 5,800 MILES, MY SELTOS SUDDENLY STOPPED ACCELERATING WHILE IN MOTION. RPMS SHOT UP TO 7 AND 8, AND THE CAR WOULD NOT GO ABOVE 35 MPH. THE ENGINE WAS GRINDING. I GOT THE CAR TO THE DEALERSHIP AND WAS TOLD THE TRANSMISSION NEEDS TO BE REPLACED. I WAS ALSO TOLD THERE IS NO TRANSMISSION IN THE COUNTRY SO ONE HAS BEEN ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377869December 4, 2020
VISIBILITY/WIPER
THIS VEHICLE HAS A HUGE FLAW. THE DESIGN ANGLE OF THE WIND SHIELD PICKS UP A GLARE FROM THE DASH WHICH COVERS THE ENTIRE VIEWING ANGLE FROM CENTER WIND SHIELD TO THE RIGHT. ONLY REALLY VISIBLE WHEN THE SUN IS OUT. KIA CONSUMER AFFAIRS HAS ADMITTED VIA EMAIL AND CASE STATEMENT THAT IT IS A DESIGN ISSUE AND NOTHING CAN BE DONE. PHOTO SHOWS DASH GLARE. ANYTHING THAT IS PLACED ON THE DASH IS REFLECTED ON THE WINDOW SHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377207November 30, 2020
ENGINE
GOING ON A SLIGHT INCLINE MY ENGINE FELT LIKE IT WAS SURGING SLIGHTLY AND AFTER 5 MIN THE ENGINE WAS REALLY SURGING AND THE NO MATTER HOW HARD YOU PRESSED ON THE ACCELERATOR THE SPEEDOMETER WOULD MAX OUT AT 65. AND THEN AFTER 10 MIN NO MATTER HOW MUCH YOU PRESSED ON THE ACCELERATOR THERE WOULD BE ABOUT A 5 SECOND DELAY IN THE RPMS. WHICH WOULD GO FROM 1 TO 8 MAX. AND IT FINALLY DIED ON THE FREEWAY. WHEN I FINALLY GOT IT TO THE DEALERSHIP THEY SAID THE TRANSMISSION BLEW ON IT AND TO GET A NEW ONE THEY WOULD HAVE TO ORDER IT FROM KOREA. I WILL BE WITHOUT A CAR FOR ALMOST 2 FULL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376883November 28, 2020
STRUCTURE:BODY
THERE IS A CONSTANT RATTLING NOISE COMING FROM THE REAR AREA. IT SOUNDS AT BOTHS LOW AND HIGH SPEED. NOT SURE IF IS FROM THE SUSPENSION OR SOMETHING INSIDE THE TRUNK AREA. MY VEHICLE HAS LESS THAN 600 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376368November 25, 2020
POWER TRAIN
IN STOP AND GO TRAFFIC THE TRANSMISSION TEMPERATURE TOO HOT WARNING CAME ON. EVENTUALLY GOT INTO THE RED ZONE, HAD TO PULL OVER AND KEEP FOOT ON BRAKE TO DISENGAGED DUAL CLUTCH SYSTEM TO HELP DISSIPATE HEAT. EVENTUALLY WENT BACK DOWN TO NORMAL RANGE OF TEMPERATURE. DEALER STATED FOUND NO ARTICLES OR RESOURCES FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Seltos