Kia Seltos Complaints

532 consumer complaints on file.

#11484716September 15, 2022
ENGINE
My kia seltos 2021 is 47k miles and all ready have a issues whit a misfire on piston at position 4 this is the 2.0 L version and I call the dealership for see what is the problem because I notice that when is time for oil change it comes only with 4 quarters of dirty oil. And also when star the vehicle in the morning for go to work, it make a strange sound. I hope is nothing bad but kia needs to fix this problem with the engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483317September 7, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Today 9/7/2022 I was driving down a hill going about 55mph, when all of a sudden the car started jerking all of the warning lights on the dashboard came on (ABS, ACC, AEB, BSW, FCW, LDW, and the LKA). So essentially all the cool features. The vehicle then popped up a warning decrease speed immediately. Ever since then the car is like in a limp mode thing where it will not allow me to drive over 35mph. It continually jerks, and shakes. It stutters. Absolutely ridiculous. I haven't even had this car long enough to make the first payment. It feels like the back wheels lock up while driving, I'm not sure if they are but it feels like it. If I weren't in debt 40k on a car that's worth about half that (yes the dealership screwed me over). The guy I purchased from (mind you this is at a kia dealership) he is no help he refuses to answer me. I even called the main store to get ahold of him, and he refuses to talk. The service department refuses to help. I will NEVER buy another kia. This is my first and definitely last. At this point I honestly don't even know where to take it to get it fixed because they're the only kia dealership within about 100mi.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483054September 6, 2022
ENGINE
CAR IS BURNING OIL AT AN UNUSAL RATE. I HAVE TAKEN IT BACK TO KIA DEALER AND THEY KEEP DOING WHAT KIA TELLS THEM TO. EVERY TIME IS IS 1-2 AUARTS LOW JUST AFTER 1000K MILES. THIS CAR ONLY HAS 38K MILES ON IT AND HAD UNDER 36K WHEN STARTED TAKING IT TO THE KIA DEALER TO GET INVESTIGATED. THEY HAVE DONE OIL CONSUMPTION TEST; THEY HAVE DONE INTAKE CLEANER SERVICE AND IT IS STILL BURNING OIL. NOW, THEY ARE TELLING ME THAT THEY ARE CONTACTING KIA TO SEE WHAT IS NEXT STEP. THE CAR IS ONLY 1 YEAR OLD WITH 38K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483034September 6, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN, SERVICE BRAKES
I was driving the car at a speed of approximate 30 mph. As I was slowing down for a traffic light, the car jerked backwards. The car braking system engaged without me touching the brake. When I took the car in for service, I was told they could not duplicate the issue. I took the car in after receiving the recall. I was assured all was well with the car, though I was having issues with the car stalling out at traffic lights. I took the car in for service and was told by the manager that they could not duplicate the problem. I became so frustrated with the car that I insisted the manager get in my car and drive it with me until the problem presented itself again. He did and the car stalled out on him 2x. They kept my car for two weeks and called me to tell me that the car had no oil in it. I told them I got a recent oil change at another KIA dealership, so the issue was not my responsibility. No check engine light or oil light ever came on to notify me of any issue. KIA kept my car for over 2 weeks. They installed a Camshaft, Exhaust, Tensioner, RTV Gasket, and engine bracket, retimed the engine, replaced the hydraulic tensioner and resealed the timing cover. I continue having problems with the car. It sputters, stalls at traffic lights and sometimes when shifting gears. I have not been able to resolve the issues with the car even after involving a senior administrator, Ariston Crane, in their consumer affairs department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482503September 1, 2022
ENGINE
I changed the oil of my Kia Seltos EX (not turbo) at 14,750 miles and was alarmed to discover it was 1.5 quarts low. I proceeded to check the oil level every few weeks. Here are the results: 16,307: Needed to add 1 quart 17,100: Needed to add 3/4 quart 18,632: Needed to add 3/4 quart 19,348: Down 3/4 quart - I changed the oil Kia states that burning 1 quart of oil per 1,000 miles is 'normal,' and thus has no plan to address the issue. This was never the case with the Hondas and Toyotas we have owned. At that rate you would run out of oil between service intervals and the engine would seize. I have read of several such cases on this site. I am recording this oil burning issue here to warn others of this unusual oil burn rate. You need to check your oil regularly and top it off between oil changes. I am also recording this here since my Seltos is not included in the current recall, but it is clearly having similar issues. The NTSA needs to expand this recall and get to the bottom of this issue. Kia needs to address this unacceptable oil burning issue in their engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482380September 1, 2022
STRUCTURE:INTERIOR PANELS:DASHBOARD, VISIBILITY
when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478006August 7, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
Car is giving codes C162604/ C164202 stating there is an issue with the electric stability control as well as lane keeping assistance. Emergency break lines came on (abs) as well. There was no incidents before this happened. This was a previous issue with the 2021 Kia Seltos that may have not been addressed properly while making the 2022. I am unsure if I am able to drive the vehicle safely to the dealership due to the stability control issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477709August 5, 2022
ENGINE
The vehicle when stoped at a red light or even a stop sign and you go to accelerate it putters out and we have to turn the vehicle off and then back on again before we can move. This has been happing multiple times in the past few weeks. This is the vehicle my wife uses for work and to haul our children in. To make things worse the engine last night looked like it was smoking when she got home. So I opened the hood and checked the oil level and realized there is no oil. I replaced the oil and drove it to work today to see if anything happens only once did it stall out and made a crazy clicking high scratching noise. But when I arrived at work I checked the oil level and again no oil. I called Kia and was informed it’s not listed on the recall and the earliest they can get me in is 8/18. Okay all good but this is dangerous to drive and the oil is disappearing it could catch fire. All I got was it not on the recall list. I don’t care about that I care about blowing up on the highway!! It’s only got 25k miles. So now I have to call around and see who can get me in asap before this vehicle breaks down and I’m really screwed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477640August 4, 2022
ENGINE
When I start up my seltos after not driving it for hours the engine sputters to the point it almost dies. When I put it in reverse it will either stall or start bucking. And when in drive the transmission will get stuck in a specific gear until I manually shift it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476655July 30, 2022
ENGINE, FUEL/PROPULSION SYSTEM
As I pulled into a busy road my car did not accelerate to speed. It got to approximately 20 mph and would not go any faster. The traffic I was pulling into was traveling at high rates of speed. There is a recall on this vehicle stating the same problem. I am being told my engine type is not listed. They are blaming lack of oil changes and low oil. There were no warning lights stating low oil. The car is equipped with such warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475957July 26, 2022
UNKNOWN OR OTHER
I purchased the vehicle for my daughter. Two times now she has had the power (to the steering, brakes...) and the engine fully shut off when she stopped at a traffic light. A message popped up on her screen that said "battery discharge warning." She was not able to get the car to restart for 20 min. A dangerous situation at a busy intersection. The first time she took the car into the dealer and they could not find any problems. The second time the dealer didn't ever call her back, so I though I would share the problem with the NHTSA. The problem first occurred on June 11th and then again in July.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472978July 8, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, POWER TRAIN, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
The contact owns a 2021 Kia Seltos. The contact stated while driving 65 MPH, an object fell from a vehicle ahead. The contact stated that while attempting to switch lanes, the Blind Spot Detection system returned the vehicle back into the lane and the vehicle struck the object causing damage to the front mid-section of the skid plate. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The contact stated that the failure persisted. Additionally, the contact stated that the transmission and fuel injectors had failed three times since owning the vehicle. Both parts were repaired twice under warranty; however, the contact was recently informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471175June 27, 2022
POWER TRAIN
On our way to New York from Indiana when every light on the dash came on. The rpms shot up and down. Was able to coast off the highway IN Corsica IN. Car was towed to nearest kia dealership in Butler PA. The transmission went out on my car that has roughly 7100 miles on it. Dealership has ordered the transmission for replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470238June 21, 2022
UNKNOWN OR OTHER
The contact owns a 2022 Kia Seltos. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. Upon restart of the vehicle, the vehicle would enter into limp mode as the vehicle would fail to accelerate above 40 MPH with the accelerator pedal depressed to the floorboard. The vehicle was taken to a dealer but was not yet diagnosed. The contact made multiple attempts to reach the manufacturer; however, each attempt was unsuccessful. The vehicle had yet to be repaired. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469317June 15, 2022
UNKNOWN OR OTHER
When driving long distance, (over 5 hours) all of the emergency lights and collision warnings appear on the dashboard. The traction control begins to activate on its own. In dry, good conditions with no rain, I believe it’s the drivers side front wheel that’s engaging traction control while at high speeds of 60-70 miles per hour. The vehicle was dropped off at the dealership and they attempted to replicate the issues but could not, they mentioned that another customer had the same issue, we left it with the dealership for about a week. Our safety was at risk due to the fact that the brakes are engaging sporadically at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466628May 30, 2022
POWER TRAIN
Transmission fails at 25,000 miles I have no reverse, Transmission failed at highway speed almost lost control of the vehicle. Had no acceleration temporarily when I slowed down, transmission came back into drive but engine was sputtering. When I got home I realized I had no reverse. It’s a 2022 kia seltos SX all wheel drive 1.6 liter turbo model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465265May 19, 2022
ENGINE
Engine Failure - Oil consumption - Piston issues - Scorched Engine At 24K miles noticed knocking from engine - called dealership took it in. Died in the parking lot of dealership. - Service tech said engine was super low on oil - but I was 500 miles away from oil change. Dealer started a consumption required by KIA - Had to drive vehicle in 1000 mile increments and bring it back each time. (Risking it dying on the road each time and risking my safety) 1st trip back oil 1 quart low - refilled and started 2nd round 2nd trip back oil 1 1/2 quarts low - kept car - cleaned pistons 3rd trip - almost did not make it back at 800 miles started acting up but dealer had no loaner cars and KIA said I would have to rent one and they may reimburse me. Get car into dealership - low again and this time they took the next step and engine was scorched. No warning lights ever went off the car just started making loud knocking noises and performance decreased. Now awaiting a new engine. Not only does a safety recall need to be issued for all KIA's (as this is evidently a known problem if you research) KIA needs to be required to re-evaluate their process of confirming the issue - 3 times they put my life at risk of the car stopping while driving. Unfortunately all of the paperwork from the dealer is the car which is in the shop awaiting the new engine on back order. Jones KIA - BelAir Maryland will have all service records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465086May 18, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera has failed twice in two months. When vehicle was put in reverse the camera would flash off and on and stated no signal for the backup camera. The problem clears when next trip is made. Dealer said they are not aware of this problem and cannot diagnose unless it is happening. This is a fairly common problem as a number of others have reported this on the Facebook Seltos owner's page. This creates a hazard when in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463884May 9, 2022
ENGINE, ELECTRICAL SYSTEM, SEAT BELTS
Let's start off with the minor stuff 1st my passenger seatbelt does not work secondly my hands free my hands free connection on my radio disconnect automatically on its own and won't let me reconnect it I bought a connected about a new phone thinking that was a problem it's not it's the car lastly lastly I Was driven down the road lost all power to my car it was all the oil in it I refilled the oil while stopping her again this time with no brakes could have caused a serious accident I took it to Kia for repairs the engine has failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463847May 9, 2022
POWER TRAIN
The contact owns a 2021 Kia Seltos. The contact stated while driving 50 MPH, the transmission began to rev uncontrollably as the steering wheel started shaking without warning. The contact stated that the vehicle began to hesitate upon depression of the accelerator pedal and stalled without warning. The contact was able to coast the vehicle to a gas station and called the dealer to have the vehicle towed. Once the vehicle was towed to the dealer, the vehicle was diagnosed with transmission failure. The dealer and the contact notified the manufacturer of the failure but the manufacturer offer no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 4,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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