Kia EV9 Complaints

258 consumer complaints on file.

#11618339October 6, 2024
ELECTRICAL SYSTEM
The dashboard went dark. it’s an LCD panel, which means there was no speedometer, no gauges, no way to tell how much charge is left on my car. The turn signal stopped working too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618318October 6, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
For the third time in that last 5 weeks, I turned on my Kia EV9, and the digital cluster is blank. I cannot see my speed, battery power remaining, lane change cameras, turn signals, headlight information, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618038October 4, 2024
STEERING, LANE DEPARTURE: ASSIST
The lane assist feature will not turn off. It also behave erratic. Today on the highway it lurched me towards an empty flatbed semi. It will also pull towards oncoming traffic and scares me to drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617968October 3, 2024
UNKNOWN OR OTHER
The electric dash that shows speed, battery charge level, drive mode, and other safety features (such as camera side mirrors, whether turn signal is on) has gone blank twice. From research online, this appears to be a known issue that can only be resolved by disconnecting the 12v battery or stopping the car and leaving it lock for an extended period of time. This seems like a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617904October 3, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
For the second time in a week, the instrument panel went completely blank. This meant it was not possible to see speed, etc. The multimedia display panel in the center of the dash continued to work fine. The first time this happened last week, the problem resolved itself after the vehicle was turned off for 2 hours. Many others have reported this problem over the past month here: [XXX] I have had this vehicle for more than 3 months and last week was the first time this happened, but it happened again today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617704October 2, 2024
UNKNOWN OR OTHER
Twice so far my EV9's main screen and the HUD have gone blank. This leaves me with no way to view my speed, alerts, etc. The only way to fix this, as far as I can tell, is to disconnect the 12V battery for a period of time and then reconnect it. It is extremely dangerous to not know how fast you are driving and to not have any other information, including driver alerts. And the fact that there is no way to reset the system without a great deal of effort (and a 10mm socket wrench) makes this extra hazardous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617635October 2, 2024
STRUCTURE:BODY
Rear passenger door opens while driving down the road. Has happened over 6 times. Local dealership has not been able to reproduce issue. No one has been in seat when it happens but I do have young kids who sit in this seat (without car seats) and I’m not sure what would happen. I want to report should this be more if a widespread issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617531October 1, 2024
ELECTRICAL SYSTEM
Drivers screen goes blank while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617530October 1, 2024
ELECTRICAL SYSTEM
Main cluster blank (charge, speedometer, etc). Cannot be resolved unless shut off for 30-60 minutes. This happened previously 1-2 months ago (no report filed).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617526October 1, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
Our display/cluster, indicators, sensors, emergency lights stopped working in the middle of the ride. Major safety hazard on highway. Have to turn off the car and wait 30-60 mins for things to start working again. I know this has happened with others and to us before but in that case display stopped working the moment you turn on the car. Can't see the car speed, or any other things on display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617125September 29, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, LANE DEPARTURE: WARNING
The main display of the vehicle which shows Speed, Range, Blind Spot Cameras, etc - essentally all the critical vehicle information needed to drive - goes blank randomly. While the vehicle is driveable during this time, the driver does not know their speed, range, any other alerts/warnings that would typically be shown on the guage screen (including seatbelt warnings, mechanical failure warnings etc). During this time the climate screen and infotainment screens, which are seperate, function but the main guage screen does NOT. There is no pattern/predictablity as to when the screen will be unavailable. Further, it does not seem to return until the vehicle is parked and locked for an extended period (eg, several hours).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617051September 28, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The car has a screen which contains the speedometer, battery charge level, odometer miles, turn signal operation and other information including the parking collision warning and the forward collision warning. The screen went blank and dark
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616985September 28, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Instrument cluster randomly will be blank. Which prevents the driver from seeing travel speed, battery level, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616883September 27, 2024
ELECTRICAL SYSTEM
We turned on the car and the section of the display behind the steering wheel was blank. No speed information, no gear choice information, no blinker notification. Attempted to turn everything off, but a full power down did not resolve the issue. Later that day, the display was working again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616882September 27, 2024
SEATS
The drivers side seat has a broken part in the right back. The part makes noise when turns make the body shift right. Also, it feels like the seat back is partially disconnected, and some times during drives, it feels like it shifts back into the correct position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616868September 27, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The digital display that shows the driver gauge cluster that includes current speed, as well as other crucial information, is not functioning. It displays nothing other than the current gear selection. None of the audible collision safety features are functioning either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616811September 27, 2024
ELECTRICAL SYSTEM
When turning on the car, the instrument cluster screen would remain black, preventing the driver from seeing the speedometer, vehicle state of charge, warning lights, etc and making the vehicle dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616810September 27, 2024
SEATS
When operating the vehicle the driver seat will move diagonally from the right rear to the right front and back. This is sometimes accompanied by an audible clicking noise, other times not. We have been informed by our Kia dealer (Kia Englewood in Englewood, NJ) that the noise and movement are cause by a plate in the seat assembly being to thin causing it to flex and move. Dealer stated that other vehicles in the same model line (EV9) are demonstrating the same failure and that the dealer expects a recall to be issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616786September 27, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Main display does not show speed, blind spot warnings, etc. it’s mostly blank. It shows that my vehicle is in park, reverse, neutral or drive. It’s blank other than that. Unable to monitor speed while driving!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616449September 25, 2024
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the turn signals became inoperable while attempting to switch lanes. The contact stated that the instrument panel was also inoperable. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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