Kia EV9 Complaints

258 consumer complaints on file.

#11622981October 31, 2024
STEERING, WHEELS
Brand New EV9 Land AWD has wheel shake and vibration at 65MPH+. Center console vibrates and shakes substantially. Performed multiple wheel balances without and real change. Multiple other people reporting same issues. Not sure if this is tire, wheel, or driveshaft related. Kia America seems to not be interested in investigating this. This car drives rougher than a heavy class diesel truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622980October 31, 2024
STEERING, WHEELS
Brand New EV9 Land AWD has wheel shake and vibration at 65MPH+. Center console vibrates and shakes substantially. Performed multiple wheel balances without and real change. Multiple other people reporting same issues. Not sure if this is tire, wheel, or driveshaft related. Kia America seems to not be interested in investigating this. This car drives rougher than a heavy class diesel truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622390October 28, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Main instrument panel in front of the steering wheel went blank; could not see the speed, charge status, or anything other than the gear. Turn signal indicator did not flash or make noise. The entertainment screen was not impacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622255October 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Kia EV9. The contact stated while driving at highway speeds with the cruise control activated, the instrument panel went blank. The contact stated that when the instrument panel returned to normal operation, the vehicle quickly accelerated without the accelerator pedal being depressed. The contact immediately deactivated the cruise control and the vehicle returned to normal operation. Since the initial instrument panel failure, the failure persisted while driving at various speeds. The contact stated that the instrument panel intermittently flashed on and off and occasionally there were several warning lights illuminated after the instrument panel regained normal function. The manufacturer was notified of the failure and the contact was provided a case number. The contact was also informed by the manufacturer that the vehicle was not included in NHTSA Campaign Number: 24V757000 (Electrical System) which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622175October 27, 2024
ELECTRICAL SYSTEM
Main head display in front of driver is blank. No live driving information is displayed, speed, state of charge, etc. This has happened 3 separate times at this point. So far, leaving the car turned off and locked for an undetermined amount of time (over 30 minutes?) has resolved the issue as the next time the car is started the display functions as normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621700October 24, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
My gauges stopped displaying any information outside of the gear selection. I had no Speedometer, or acess to any of my safety features. This has happened twice and gauges will turn on again on the next drive if sufficient time has passed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621437October 23, 2024
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I recently had recall 24V693000 completed on my vehicle. After the recall while using the remote vehicle movement feature it no longer stops at all. While demonstrating the feature for a friend interested in purchasing a similar vehicle it did not stop and I had to move and release the remote to stop the vehicle. I have tested it again twice and the same problem occurs, the vehicle does not detect a pedestrian behind it and does not attempt to stop or stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621420October 23, 2024
STEERING, WHEELS
Bought a new EV9 and experienced steering shaking/vibrating heavily on high way speeds. There is always a subtle vibration on speed around 70mph where the cup holders in the middle of front seats vibrates, the driver seat and steering vibrates and creates a unpleasant and disturbing driving experience which can lead to anything worse. There are so many other complains on the similar issue but the manufacturer and/or service agents are not agreeing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621408October 22, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
I turned on my car and the screen did not turn on. I couldn’t see my speed or did not know if my turn signals were actually on or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621242October 22, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
When the vehicle is in adaptive cruise mode and tracking a lane with Lane Keeping Assistance, if the lines on the road widen beyond a certain point (perhaps 3-5ft wider than a normal lane), the vehicle will suddenly stop maintaining the lane with no audio warning or significant visual indicator. As the driver should always be paying attention, it is the lack of an audio warning that is the major concern. On a straight road, the vehicle will slowly begin to drift out of the lane. However, when this happens on a curve, the vehicle will suddenly stop steering around the corner, and throw the vehicle out of the lane in a dangerous way. This happens all the time when the lane widens, which I often experience on newer freeways with wider lanes. If a fix can't be provided for the system shutting down, it at least needs an audio warning indicator so the driver is alerted to what is happening and can safely take control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621153October 21, 2024
VEHICLE SPEED CONTROL
Cluster behind the steering wheel was blank, has happen twice within the last 30 days. This is an issue since I had no speedometer and had to use WAZE to guess how fast I was going. It resolved itself after turning off the EV9 for about 45 - 60 mins. First time it happen on Sept 27, 2024, and then it happen again today Oct 21, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621145October 21, 2024
ELECTRICAL SYSTEM
Half of digital dashboard not working. Unable to see speed of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621112October 21, 2024
ELECTRICAL SYSTEM
Instrument cluster at steering wheel column went black. Cannot see driving speed , odometer, and other necessary safety status prompts. Requires shitting car off and turning back on to restore cluster. But it has failed multiple times since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620861October 20, 2024
UNKNOWN OR OTHER
Display/instrument cluster not functional when turning the car on after overnight charge to 80%. User profile display functions and car can shift into gear, although no speedometer available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619819October 15, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
The drivers display went blank. There is one indication so speed, break settings, turn signals or any of the safety related items such as blind spot, collision warning ect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619771October 15, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Left screen where odometer should show become blackout at the middle of my driving. Went to drive for 200 miles without odometer and other warning signs because the screen are all blackout, 3rd time happen. 1st was Gear also not emgaging and blackout screen 3 months ago, then same incident happen 2 months ago and then another incident with same reason for this month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619705October 14, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The main instrument panel went black just shift indicator is visible. Did not know how fast i was going. No warning messages or lamps came on prior to not coming on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619556October 13, 2024
ELECTRICAL SYSTEM
Vehicle powered on, while DRIVING, instrument cluster is blank. Cannot see speedometer- huge safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619539October 13, 2024
ELECTRICAL SYSTEM
Gauge cluster completely blank after successfully starting the car. Happened twice in two weeks. No speedometer, no battery level, no safety features available, no audible turn signal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619498October 12, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My wife turned on the car after it had been parked for a few hours and the primary instrument cluster display (that contains critical information such as speed) was blank. There was nothing she could do to reenable it. This seems to be the same issue found by many other EV9 owners here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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