Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11535293July 30, 2023
STEERING, SUSPENSION
Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535292July 30, 2023
ENGINE
I was driving on Highway when the dashboard prompted me to park and slow down. I lost power on the engine and have to pull over to the side to restart the engine. I have enough fuel but not EV battery left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535208July 29, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving me 2022 4xe with the doors off My Jeep remained in drive but abruptly stopped it remained in drive but the D on the gear shifter started blinking. This happened multiple times and could have caused a serious accident. My Jeep was flatbed to the dealership and is still being diagnosed My Jeep is less Then a year old and already had one recall completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535194July 29, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving on the highway and my Jeep shook for a moment and then the D started blinking and there were 2 lights that came on. One was the battery light and the other one was the charging light. There was also an on screen message about a charging problem and to pull over safely. I was on the highway and this was very dangerous as the car was slowing down with cars behind me. I managed to pull over on the side of the highway and stopped my car safely . I turned off my car restarted it. I then got off the highway and made it home safely via the back roads. I made an appointment with the dealership but this was very unsafe and almost caused an accident. Please investigate as as I have seen many other reports of this online. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535180July 29, 2023
VISIBILITY/WIPER
The front defroster only blows out of the middle vents, no flow out of the left and right vents, causing issues with visibility in any instance where the window might fog up. I have an appointment with the service department at my local Jeep dealer on 8/02/23. As this is a known issue and there is still no recall to fix the issue I feel a complaint is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535124July 28, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534886July 27, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Jeep Wrangler. The contact stated while parking in the driveway, the contact depressed the brake pedal, and the pedal went the floorboard. The contact desperately depressed the brake pedal however, the vehicle failed to stop, causing the vehicle to strike the front porch of the residence, and side swiping the contact's other vehicle. The contact stated that the porch and the front bumper of the vehicle were damaged. There was no injury sustained. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534837July 27, 2023
ENGINE
The contact owns a 2023 Jeep Wrangler. The contact stated while entering the vehicle, the contact smelled an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was also taken to another dealer, but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534831July 27, 2023
UNKNOWN OR OTHER
When cruise control is engaged at high speeds the Jeep has a serious and dangerous wobble Also, the fuel saver auto shut off and start no longer works. The dealership is claiming both issues are out of warranty and are my responsibility to fix. Finally the recall fix left me without my jeep for 6 1/2 weeks. That is not a timely repair. They were only willing to cover 5 days of a rental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534057July 24, 2023
POWER TRAIN, UNKNOWN OR OTHER
driving 75 down interstate and the vehicle just lost all power yet everything was "on" like normal and no check engine light- nothing. Would not allow me to accelerate or go over 45mph. It is like it would not shift gears. I stopped twice and turned the vehicle off but it did the same thing. Took it to the dealer and on day 2 (6 days later from initial incident) of them driving it, it did same with them but would not allow them to travel over 30 mph. They state it is not showing any codes and they don't know what is wrong. This is very dangerous while on a busy highway and going 75 to all the sudden lose power to your vehicle with no control and it quickly deaccelerates to 45pmh! I almost got hit multiple times as most people were driving 80mph plus! My vehicle is only 2 years old and less than 30k miles. Something is clearly wrong but not showing any codes so noone knows!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534041July 24, 2023
POWER TRAIN, ENGINE
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533887July 23, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533388July 20, 2023
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532647July 17, 2023
POWER TRAIN, UNKNOWN OR OTHER
Clutch and Clutch pressure plate caused substantial heat damage to vehicle. See attached letter from State of Vermont Office of the Attorney General
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11532551July 16, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532479July 15, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532366July 14, 2023
STEERING
The contact owns a 2023 Jeep Wrangler. The contact stated while attempting to start the vehicle, the vehicle would not start immediately. The contact stated that after several attempts the vehicle started. While driving out a parking lot, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to drive the vehicle to the residence. The vehicle was taken to the dealer but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531487July 10, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Driving on the freeway my JEEP stalled. It was flashing red tk plug it in. I was driving hybrid on a full tank of gas. A truck almost hit me in this process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531430July 10, 2023
ELECTRICAL SYSTEM
My vehicle is year old and I began receiving a warning light regarding the electric throttle control system. The throttle has begun periodically not responding while at highway speeds. I am forced to continue driving the vehicle because dealership service departments do not have loaner vehicles available for me to leave my vehicle to be serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530819July 7, 2023
POWER TRAIN
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, a message indicating that the clutch was overheating was displayed. The contact parked and allowed the vehicle to cool down. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,200. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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