Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10236092July 25, 2008
STEERING, SUSPENSION
EMAIL FROM CONSTITUENT REQUESTING THAT NHTSA INVESTIGATE THE JEEP WRANGLERS IN REFERENCE TO A PROBLEM CALLED THE "JEEP DEATH WOBBLE" CAUSED BY A DEFECTIVE STEERING DAMPENER. *NJ THE DEALER INFORMED THE CONSUMER THAT THE STEERING DAMPER NEEDED TO BE REPLACED ON HER VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235289July 22, 2008
ENGINE AND ENGINE COOLING
HAD VEHICLE FOR THREE YRS AND IN DECEMBER STARTED LOOSING COOLANT AND COULDN'T FIND THE LEAK. I TOOK IT TO JEEP AND TOLD THEM THE HEAD GASKET IS GOING . THEY SAID THEY WOULD CHECK IT OUT AND LATER TOLD ME IT WAS A AIRPOCKET. I PICKED IT UP AND RAN IT FOR ANOTHER WEEK, STILL LOSING FLUID. THIS HAPPENED OF AND ON FOR 3 TIMES. ON THE 3 TIME OF ME TAKING IT BACK THEY ADMITTED THE HEAD GASKET WAS SHOT AND THEY HAD TO REPLACE THE HEAD. I WENT TO TAKE IT HOME AND 1/2 WAY THERE MY ENGINE STARTED MAKING HORRIBLE NOISES AND JERKING. I CALLED THE DEALERSHIP AND HAD IT TOWED BACK THE NEXT DAY. THEY THEN TOLD ME DUE TO COOLANT CONTAMINATION THE ENGINE WAS RUINED AND HAD TO BE REPLACED WITCH WAS COVERED UNDER WARRANTY. I NOW HAVE 3410 MILES ON NEW ENGINE AND IT HAS STARTED MAKING NOISE. TOOK IT BACK TO JEEP AND THE WILL NOT COVER THE WARRANTY SAYING I HAVE WATER AND DIRT MARKS IN AIRBOX. THESE WERE IN THERE WHEN THEY FIRST REPLACED ENGINE AND I AM NOW SEEKING LEGAL COUNSEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235317July 22, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE ROTORS KEEP HAVING TO BE REPLACED EVERY 3-4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235105July 21, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
I WAS TRAVELING DOWN THE HIGHWAY PASSING ANOTHER VEHICLE ON THE FIRST LANE. AS I WAS GOING DOWN, I FELT MY VEHICLE PULLING TO THE SIDE VERY SLIGHTLY, AND AT FIRST I PUT THE FEELING OFF AS ME OVERREACTING OVER SOMETHING OR IT WAS JUST THE ROAD BEING A LITTLE ROUGH. I WAS GOING AT HIGHWAY SPEED AROUND 75MPH, AND EVENTUALLY MY REAR PASSENGER SIDE TIRE RUPTURED EFFECTIVELY DESTROYING ALL OF THE SIDEWALL OF THE TIRE. I MANAGED TO STAY IN CONTROL AND PULLED TO THE SIDE OF THE ROAD. AFTER THE INCIDENT AND UPON CLOSER INSPECTION OF THE FAILED TIRE AT HOME, I FOUND THAT THE RUBBER PART WHERE THE VALVE STEM MEETS THE WHEEL OF THE TIRE WAS MOSTLY CRACKED ALMOST TO THE POINT OF DETACHMENT. I FEEL CERTAIN THAT THIS WAS THE CAUSE OF THE TIRE FAILURE, WHERE I LOST AIR PRESSURE CAUSING THE SIDEWALL OF THE TIRE TO GIVE AWAY AT HIGHWAY SPEED. I HAVE ALSO TAKEN PICTURES OF THE TIRE AND THE VALVE STEM DAMAGE IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234878July 18, 2008
STEERING
MY JEEP WRANGLER WOULD NOT START AT TIMES AND DID IT 4 TIMES ALL TOGETHER. I BOUGHT IT TO FAMILY JEEP IN CHADDS FORD PA AND THEY TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM AND TOLD ME THEY WOULD NOT EVEN LOOK AT IT BECAUSE CHRYSLER LIMITS WHAT THEY CAN DO. I ALSO HAD A PROBLEM WITH THE STEERING DAMPENER BREAKING AND THEY TOLD ME I WOULD BE TOLD WHEN THE PART WOULD ARRIVE. THAT WAS 9 DAY'S AGO AND TODAY I WAS TOLD THAT CHRYSLER DIDN'T HAVE THE PART IN STOCK AND ONE GUY HAS BEEN WAITING SINCE JUNE 5TH FOR THE SAME PART SO I SHOULDN'T EVEN COMPLAIN YET. I HAVE JUST PURCHASED THEIR EXTENDED WARRANTY FOR OVER$ 2,400.00 AND I FEEL LIKE A FOOL. THIS SAME PART IS ALSO AVAILABLE ON THE QUADRATEC.COM WEBSITE AND IN THEIR CATALOGS FOR ANYWHERE FROM $40.00 TO $123.00 BUT THEY WON'T EVEN GET IT OR INSTALL IT BECAUSE IT IS NOT A MOPAR PART. MY JEEP SHAKES VIOLENTLY AT HIGHWAY SPEEDS OF 45 OR MORE AND ALSO SHAKES VERY BAD WHEN BRAKING. THIS IS TOTALLY UNACCEPTABLE AND I BELIEVE EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234628July 17, 2008
ELECTRICAL SYSTEM
WHILE DRIVING AT 35-40 MPH, CLEAR SUNNY 70 DEGREE MORNING, RADIO TURNED OFF AND ALL DASHBOARD LIGHTS ILLUMINATED. IN THE SECONDS IT TOOK ME TO THINK I'VE STALLED AND NEED A SAFE PLACE TO PULL OVER, POWER WAS RESTORED AND I WAS ABLE TO CONTINUE TO MY DESTINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234635July 17, 2008
SERVICE BRAKES, HYDRAULIC
I PURCHASED MY JEEP IN APRIL OF 2006. THE VEHICLE STARTED SHAKING EVERY TIME I WOULD PUT MY FOOT ON THE BRAKE OR TRAVEL BETWEEN 55 & 60 MPH. I TOOK IT BACK TO THE DEALER WITH 19,000 MILES ON IT, 03/14/07, AND WAS TOLD THAT THE ROTORS WERE WARPED - THEY SMOOTHED THEM DOWN, CHARGED ME $229.00 AND TOLD ME THAT IT WAS THE WAY THAT I DROVE. THAT REPAIR WAS NOT COVERED BY THE WARRANTY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234392July 15, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1997 JEEP WRANGLER EXHAUST MANIFOLD. CONSISTENT DECREASE IN POWER, STUMBLING, AND POOR GAS MILEAGE. AFTER A WRECK I NOTICED THE MANIFOLD WAS CRACKED. BOTH THE INSURANCE COMPANY AND THE AUTHORIZED JEEP DEALERSHIP TOLD ME IT WAS NOT DUE TO THE WRECK BUT DUE TO FACT IT WAS A COMMON WRANGLER PROBLEM, AND IT PROBABLY HAD STARTED PRIOR TO THE WRECK I JUST HADN'T NOTICED IT. BUT SINCE THERE IS NOT A RECALL THEY WOULD NOT FIX THE PROBLEM. I HAVE FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234386July 15, 2008
STEERING, SUSPENSION
2007 JEEP WRANGLER UNLIMITED WITH APPROX. 15,000 MILES. WHEN DRIVING BETWEEN 40-50 MPH AND HIT A SMALL BUMP, FRONT END BEGINS A SUSTAINED VIOLENT SHAKING THAT REQUIRES THE VEHICLE BE NEARLY STOPPED BEFORE SHAKING GOES AWAY. HAS HAPPENED FIVE TIMES (HIGHWAY ON RAMP, HIGHWAY OFF RAMP, STRAIGHT DRIVING ON CITY STREET AND ON COUNTY ROAD). INITIAL DEALER RESPONSE WAS THAT THEY HAD NOT HEARD OF THIS BEFORE AND SAID IT DROVE FINE. TWO MORE INCIDENTS AND A PHONE CALL TO THE DEALER AND THEY SAID THAT THERE IS A HUGE PROBLEM WITH THE FOUR DOOR JEEP WRANGLER AND THAT THERE IS A NATIONAL BACK ORDER ON THE STEERING DAMPER. I AM ON THE LIST FOR THESE WHEN THEY BECOME AVAILABLE AT THE END OF THE MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233658July 9, 2008
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT OBSERVED THAT THE VEHICLE WAS DAMAGED ON THE DRIVER SIDE DOOR AFTER BEING SERVICED FOR A RECALL REPAIR BY AN AUTHORIZED DEALER. THE AUTHORIZED DEALER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE DAMAGE. THE VEHICLE HAS NOT BEEN REPAIRED AND THERE HAS BEEN NO RESOLUTION. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 12,084.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232802July 1, 2008
TIRES, TIRES:VALVE, EQUIPMENT
CRACKED VALVE STEM CAUSED TIRE TO RAPIDLY DEFLATE ON EXPRESSWAY. AFTERMARKET TIRES AND WHEELS WERE PURCHASED IN MAY OF 2007 FROM DISCOUNT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232738June 30, 2008
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT SHE EXPERIENCED A LOSS OF POWER IN HER VEHICLE. SHE ALSO NOTICED THAT THERE WAS A LOSS OF POWER STEERING AND BRAKE ACCESSIBILITY. WHILE DRIVING 75 MPH, THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED. THE DEALER KEPT THE VEHICLE FOR APPROXIMATELY THREE WEEKS AND DROVE IT FOR 300 MILES; HOWEVER, THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WERE TWO RECALLS ON HER VEHICLE, WHICH WERE CORRECTED BY THE DEALER. NHTSA CAMPAIGN ID NUMBER 07V291000 (ELECTRICAL SYSTEM) WAS MOST CLOSELY RELATED TO THE RECENT FAILURE. THE DEALER OFFERED THE CONTACT ANOTHER VEHICLE ON THEIR LOT. THE CURRENT MILEAGE WAS 10,513 AND FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232110June 24, 2008
ELECTRICAL SYSTEM
2007 WRANGLER JK ELECTRONIC THROTTLE CONTROL WARNING ILLUMINATES FOLLOWED BY POWER LOSS WHILE DRIVING INCLUDING COMPLETE ENGINE SHUT-DOWN IN TRAFFIC. DEALER REPLACED ELECTRONIC THROTTLE CONTROL...PROBLEM CAME BACK - DEALER #2 NOW REPLACING E.T.C. WIRING HARNESS. ACCORDING TO BLOGGERS PROBLEM IS COMMON AND WIDESPREAD. ALSO LEARNED CHRYSLER HAD A JULY 2007 RECALL OF 80,000 VEHICLES WHICH I WAS NEVER INFORMED OF OR RECALLED. I'M AFRAID ON THE HIGHWAY AT 55MPH THE ENGINE WILL SHUT DOWN AND I WILL BE HIT FROM BEHIND BY AN 18-WHEELER. I LIVE NEAR AND DRIVE ON I-95 JUST OUTSIDE NYC, ONE OF THE HEAVIEST TRAFFIC AREAS IN THE USA. I NEED HELP/RESOLUTION!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232005June 23, 2008
ELECTRICAL SYSTEM
JEEP WRANGLER, 2008, 6 SPD, ANTI-THEFT SENTRY KEY NOT RECOGNIZED BY JEEP...ENGINE WILL NOT TURN OR START, LIGHTNING BOLT ICON ON DASH LIGHT LIT. HAS HAPPENED SEVERAL TIMES OVER THE LAST FEW DAYS...SOMETIMES IT STARTS, SOMETIMES IT DOESN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231975June 22, 2008
STRUCTURE:BODY
WATER WAS FIRST NOTICED IN MY VEHICLE WHEN I FIRST CAME OUT OF WORK TO GO HOME. MY VEHICLE WAS PARKED IN A FIRE STATION PARKING LOT OVERNIGHT AS I WORK 24 HOURS AS A FIREFIGHTER. I NOTICED A STRONG MILDEW ODOR AND CHECKED THE FLOORS AND BOTH REAR PASSENGER AND DRIVER SIDE CARPETING WAS SOAKING WET. I THE PULLED UP THE CARPETS AND LET THE WATER DRAIN ONTO THE FLOOR ONCE THIS WAS COMPLETE I THEN PULLED BOTH DRAIN PLUGS AND LET THE WATER DRAIN OUT. THE TOTAL ACCUMULATION WAS APPROXIMATELY 1 1/2 INCHES OF WATER. THIS WAS AFTER A MODERATE RAIN NO HEAVY GUSTS OR ANYTHING OF THE SORTS. I THEN CALLED THE DEALERSHIP WHO THEN REPLACED ALL THE DOOR SEALS. THEY CLAIMED THEY COULD NOT REPEAT THE PROBLEM. AGAIN ON ANOTHER MORNING AFTER ANOTHER RAIN I CAME OUT FROM WORK AND YET AGAIN MORE WATER IN THE SAME LOCATION. I ALSO WENT HOME THAT MORNING AND WATER BEGAN TO LEAK ON ME FROM THE OUTSIDE AND ALSO BEGAN LEAKING ONTO THE DASHBOARD AS WELL AS FROM BOTH A AND B POSTS THIS WATER THEN LEAKED ONTO MY WIFE WHO WAS SITTING IN PASSENGERS FRONT SEAT, THE WATER ALSO BEGAN TO LEAK ONTO MY SON'S ARM WHO WAS SITTING BEHIND ME IN HIS CAR SEAT . ON THE 2 MOST RECENT OCCASIONS THE SAME THING OCCURRED NOW I HAVE WATER ON THE FLOOR BOARDS AS WELL AS UNDER THE FRONT DRIVER SIDE CARPETING THAT IS COMPLETELY SATURATED WITH RAIN WATER. BOTH SEATBELTS ARE WET AS WELL. I AM NOW BRINGING IN THE VEHICLE FOR A THIRD TIME FOR THE SAME PROBLEM HOWEVER, I DID NOT PULL THE DRAIN PLUGS AS TO ALLOW THE DEALERSHIP TO WITNESS THE ALARMING AMOUNT OF WATER THAT LEAKS INSIDE. ANYTIME IT RAINS THIS VEHICLE IS GETTING SATURATED INSIDE. NOW THE INTERIOR SMELLS LIKE A WET DIRTY DOG DUE TO THE WATER ACCUMULATING ON THE CARPETING. THE WEATHER STRIPPING ON THE DOORS HAS BEEN REPLACED TWICE AND EACH TIME WITH NO SUCCESS. THIS VEHICLE THANKFULLY IS GARAGE KEPT WITH THE EXCEPTION OF WORK. THE VEHICLE HAS NEVER BEEN OFF-ROAD AND THE ROOF IS ON SECURELY AND FASTENED CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231643June 19, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE MECHANIC DISCOVERED THAT THE REAR BRAKE PADS WERE WORN. THE FAILURE WAS CORRECTED BY THE DEALER. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 28,981 AND FAILURE MILEAGE WAS APPROXIMATELY 28,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231378June 17, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY VEHICLE HAS BEEN RUNNING POORLY SINCE THE 3RD DAY OF PURCHASE (03/07) AND AT SAFE HIGHWAY SPEEDS, THE ENGINE JUST STALLS..... IT HAPPENS VERY OFTEN, ABOUT 3 TIMES A MONTH......THE DEALERSHIP SAYS THAT IT IS OPERATING WITHIN NORMAL PARAMETERS AND THERE IS NO SOLUTION FOR THIS ISSUE AT THIS TIME.....HUUMMMM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230940June 13, 2008
STEERING
STEERING DAMPENER NEEDS REPLACING ON 2005 JEEP WRANGLER. THE WHEEL SHAKES SO BAD AT 50 MPH IF YOU HIT A BUMP IT CAN BE RIPPED FROM YOUR HANDS. PART IS BACKORDER UNTIL AUGUST. DEALERSHIP SAID THAT THERE IS A WAITING LIST OF 2000 PEOPLE FOR THIS PART. THUS IT MIGHT WARRANT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230818June 12, 2008
ELECTRICAL SYSTEM
BOUGHT A 06 JEEP WRANGLER THAT INTERMITTENTLY SHUTS OFF POWER WHILE AT SPEEDS GREATER THEN 50 MPH. IT IS A MANUAL, SO THE JERK ALMOST PUTS YOU IN THE WINDSHIELD. BUZZ LEONARD DEALERSHIP HAS FAILED TO CORRECT THIS MALFUNCTION 5 TIMES. THERE IS A GREAT DANGER DRIVING THIS CAR, BUT THEY DON'T SEEM TO CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230566June 11, 2008
SERVICE BRAKES, HYDRAULIC
2007 JEEP WRANGLER WITH 28,000 MILES HAS PREMATURE WEAR OF THE REAR BRAKE PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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