Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10393239March 23, 2011
FUEL SYSTEM, GASOLINE
FUEL SPLASHES BACK AFTER THE TANK FILLS AND THE PUMP SHUTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392591March 23, 2011
POWER TRAIN:MANUAL TRANSMISSION
THE JEEP WRANGLER JK SERIES WITH MANUAL TRANSMISSIONS HAVE IN INNER SHIFT BOOT THAT BECOMES DISLODGED AND CAUSE THE VEHICLE TO POP OUT OF GEAR. THIS HAPPENS AT LEAST ONCE A MONTH. MY JEEP WAS BROUGHT TO THE DEALERSHIP FOR REPAIR AND THE PROBLEM HAPPENED AGAIN AFTER 2 MONTHS. OTHER JEEP WRANGLER OWNERS REPORT THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392685March 23, 2011
STEERING
WHEN DRIVING BETWEEN 40 AND 60 MPH THE STEERING WHEEL AND FRONT END BEGAN TO SHAKE VIOLENTLY FROM RIGHT TO LEFT, FEELING SIMILAR TO SUDDEN WHEEL IMBALANCE AND AS IF FRONT WHEELS MIGHT COME OFF WHEN I HIT A BUMP, USUALLY SMALLER ONES LIKE GAPS IN BRIDGE SURFACES OR DIPS IN THE ROAD. IT HAS BEEN DESCRIBED IN BLOGS AND WEB POSTINGS AS THE "DEATH WOBBLE". TO STOP THIS ACTION I HAVE TO SLOW DOWN BELOW 30 MPH AND SOMETIMES HAVE TO STOP COMPLETELY. IN HEAVY TRAFFIC THIS CAUSES DANGEROUS TRAFFIC SITUATIONS SINCE THE NATURAL INSTINCT IS TO APPLY BRAKES TO MAINTAIN CONTROL OF THE VEHICLE. THIS DOES NOT OCCUR EVERY TIME I HIT A BUMP, BUT OCCURS MORE FREQUENTLY AS TIME PASSES. THE DEALER HAS ROTATED TIRES, DONE REAR END WORK, REPLACED BRAKES, AND REPLACED THE STEERING DAMPER ON SEVERAL OCCASIONS. REPLACING THE STEERING DAMPER RELIEVES SYMPTOMS FOR 2-3 MONTHS,(UP TO 2,000 MILES) BUT IT STARTS AGAIN, LIGHTLY INITIALLY, THEN INCREASING IN INTENSITY AND FREQUENCY. THE SAME DEALER HAS ATTEMPTED TO SERVICE THIS PROBLEM FOUR TIMES OVER THE PAST TWO YEARS, BUT HAS NOT COME UP WITH A SOLUTION. THEY SAY THEY CAN NOT "RE-CREATE" THE CONDITION AND CAN NOT DETERMINE WHAT CAUSES IT. THEY ALSO SAY THEY HAVE NOT RECEIVED OTHER COMPLAINTS. CHRYSLER'S CUSTOMER SERVICE WORKERS DEFER TO THE DEALER. THIS IS A VERY FRIGHTENING AND DANGEROUS SITUATION WHEN IT OCCURS. THE CAR HAS NOT BEEN DRIVEN OFF ROAD AND HAS ONLY ORIGINAL EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393217March 22, 2011
FUEL SYSTEM, GASOLINE
IT SEEMS A CHECK VALVE THAT IS PART OF THE FUEL TANK FAILED. REGARDLESS OF GAS STATION, NOZZLE POSITION OR FLOW RATE I ALWAYS GET GAS SPLASH BACK WHEN I FILL UP THE TANK. IT IS MY UNDERSTANDING THAT REPLACEMENT GAS TANKS HAVE THE SAME DEFECT THAT WILL CAUSE THEM TO FAIL IN A SHORT PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392514March 22, 2011
FUEL SYSTEM, GASOLINE
FUEL TANK BELCHES GASOLINE OUT BEFORE AUTO SHUT OFF OCCURS, SPRAYING GAS OUTWARD ON VEHICLE AND OPERATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392525March 22, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD SHIFT INTO NEUTRAL. THE FAILURE WOULD RECUR SPORADICALLY AND THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER REPLACED THE TRANSMISSION TWICE IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL AND THE FAILURE WOULD RECUR WITHIN SIX MONTHS FOLLOWING REPAIRS. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT IT WOULD BE LEFT UP TO THE DEALER TO REPAIR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE 81,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392296March 21, 2011
SUSPENSION:FRONT
HITTING A UNEVEN PATCH OF ROAD OR A SOLID BUMP CAUSES THE FRONT END TO SHIM TO THE POINT THAT THE WHOLE VEHICLE JERKS AND THE STEERING WHEEL FEELS LIKE IT IS GOING TO PULL OUT OF YOUR HANDS. HAPPENS AT LEAST 1-3 TIMES A WEEK. CALLED JEEP THEY ARE AWARE OF THE ISSUE AND SAID IT IS DUE TO THE WAY THE FRONT END IS DESIGNED AND WEAR ON THE BUSHINGS. THEY FIXED THE ISSUE IN THE 2010 WITH A HEAVY DUTY FRONT END BAR AND I WAS TOLD BY THE SERVICE CENTER AT A DEALER IN WEST PALM BEACH FLORIDA THAT "UNTIL A RECALL IS PLACED I WOULD HAVE TO PAY OUT OF POCKET TO FIX THIS ISSUE AS THE VEHICLE IS OUT OF WARRANTY AT THIS POINT IN TIME". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392315March 21, 2011
STEERING
TL*THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS (40 MPH OR MORE) SHE DROVE OVER A BUMP IN THE ROAD, THE FRONT END WOULD WAS SHAKING VIOLENTLY. THE CONTACT HAD TO DRIVE UNDER 30 MPH IN ORDER TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT REFERRED THE SHAKE AS A "DEATH WOBBLE". THE FAILURE ALSO OCCURRED TWICE WHEN THE CONTACT WAS APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING DAMPER WAS REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO REIMBURSE HER FOR THE REPAIR FEES AS A GOODWILL REPAIR. THE CURRENT MILEAGE WAS 36,500. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392358March 21, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER UNLIMITED. THE CONTACT STATED THAT AFTER REFUELING THE FUEL TANK, GASOLINE FUEL WOULD SPILL BACK OUT ONTO THE GROUND. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392276March 20, 2011
FUEL SYSTEM, GASOLINE
FUEL BURP AROUND FUEL NOZZLE AFTER AUTO SHUTOFF. FUEL GOES DOWN THE SIDE OF THE JEEP AND ONTO THE REAR BUMPER. HAPPENS EVERY FILLUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392228March 19, 2011
ENGINE AND ENGINE COOLING
I HAVE A 2007 JEEP COMPASS AND TODAY MY HUSBAND NOTICE A LITTLE BIT OF RATTLING IN THE FRONT END. WHEN WE REV UP THE ENGINE IT FADES THE RATTLING OUT. HAVEN'T HAD THE CHANCE TO TAKE IT TO A MECHANIC JUST YET, BUT READING SOME OF THE RESPONSES IT SEEMS TO BE A COMMON PROBLEM (AND POSSIBLY COSTLY ONE) TO FIX WHICH DOES NOT MAKE ME HAPPY. VEHICLE CURRENTLY HAS ABOUT 83,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393182March 19, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP THE VEHICLE'S FUEL TANK, AN AIR POCKET IS TRAPPED AT THE TOP OF THE TANK. WHEN THE TANK BECOMES FULL, THIS AIR POCKET RUSHES TOWARDS THE NECK AND OUT TOWARDS THE PERSON FILLING UP THE VEHICLE. EACH TIME THIS OCCURS, FUEL SPEWS ONTO THE SIDE OF THE VEHICLE AND SOMETIMES SPRAYS OUTWARD ONTO THE PUMP HANDLE AND ME. THIS IS DANGEROUS NOT ONLY FOR THE ENVIRONMENT, BUT FOR ME FILLING UP THE VEHICLE BECAUSE IT HAS THE POTENTIAL TO GET INTO MY EYES/FACE WHEN THE FUEL AND AIR BUBBLE RUSH OUT. I TOOK THE VEHICLE IN TO THE LOCAL JEEP DEALERSHIP AND ANOTHER REPUTABLE MECHANIC, AND BOTH SAID THEY COULD PUT A NEW TANK ON, BUT THAT MAY NOT FIX THE PROBLEM BECAUSE THE TANKS ON THE WRANGLERS HAVE A MANUFACTURING DEFECT THAT CAUSES THIS PROBLEM. ALL SENSORS AND VENTS ON MY TANK ARE WORKING PROPERLY. WHEN THE FUEL TANK BECOMES FULL, THE PUMP IS SHUT OFF AS IT IS SUPPOSED TO, BUT ABOUT HALF A SECOND AFTERWARDS IS WHEN THE AIR AND FUEL SPEW OUT. I AM NOT LETTING THE VEHICLE RUN WHILE FILLING UP, NOR AM I TRYING TO TOP THE TANK OFF. THIS IS A DEFECT IN THE FUEL TANK OF THIS VEHICLE AND THIS PROBLEM NEEDS TO BE ADDRESSED BY JEEP. I JUST PURCHASED THE VEHICLE, AND THIS HAPPENS WHENEVER I FILL UP. I DO NOT KNOW IF THIS HAPPENED TO THE PREVIOUS OWNERS OR NOT, THERE ARE MULTIPLE FORUMS ON THE INTERNET THAT STATE THAT THERE ARE A LARGE NUMBER OF WRANGLER OWNERS THAT ARE HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392157March 18, 2011
FUEL SYSTEM, GASOLINE
MY GAS TANK WILL OVERFLOW IF I AM NOT INCREDIBLY CAREFUL WITH THE GAS NOZZLE. THIS HAS HAPPENED REPEATED TIMES AND ON ONE OCCASION POURED GAS ON MY SHOES. (I NOW STAND PRETTY FAR BACK WHENEVER I AM FILLING UP) IT HAS ALSO POURED DOWN THE SIDE OF THE JEEP, DISCOLORING THE FENDER AND PAINT, AS WELL AS LEAVING AN APPROXIMATE 1-2 FOOT PUDDLE OF GAS ON THE GROUND AT THE GAS STATION. I'D GUESS ABOUT 1/4 TO 1/3 GALLON OF GAS WILL GUSH OUT EACH TIME IT OVERFLOWS. TO FIX THIS (ACCORDING TO CHRYSLER) WOULD COST BETWEEN $800 AND $1000. HOW IS THIS IN ANY POSSIBLE WAY *NOT* A SAFETY HAZARD???! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392190March 18, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL THE GAS TANK OF MY JEEP FUEL SPITS BACK. THE DEALER SAID IT WAS NORMAL, I DO NOT BELIEVE THIS SHOULD HAPPEN. I RECENTLY READ ON LINE ABOUT MANY JEEPS DOING THE SAME THING. THIS HAS BEEN HAPPENING FOR ABOUT ONE YEAR. I PURCHASED THE VEHICLE NEW. IT HAS NEVER BEEN IN AN ACCIDENT, AND IS WELL MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390522March 17, 2011
SUSPENSION:FRONT
I AM THE SECOND OWNER OF A COMPLETELY STOCK 2007 JEEP WRANGLER WITH ABOUT 56,000 MILES ON IT. I HAVE AN INTERMITTENT PROBLEM, COMMONLY REFERRED TO AS "DEATH WOBBLE". THIS ISSUE CAN OCCUR FOR NO APPARENT REASON AND IS RELATED TO SOME SORT OF HARMONIC IMBALANCE WITH THE FRONT AXLE ASSEMBLY. RECOMMENDED "SOLUTIONS" INCLUDE REPLACEMENT OF THE STEERING STABILIZER, CHECKING FOR SLOP IN THE TRACK BAR MOUNTING POINTS, INCLUDING THE BUSHING ON THE TRACK BAR ITSELF, BAD BALL JOINTS AND FINALLY TIRE "CUPPING" OR IMBALANCE. THE ISSUE HAPPENED WHILE DE-ACCELERATING FROM 70 TO 55 M.P.H. AND CHANGING FROM THE MIDDLE TO RIGHT-HAND LANE ON WESTBOUND I-94 IN ST. CLAIR SHORES, MI. IN ADDITION TO THE LANE CHANGE AND DE-ACCELERATION, I WAS ALSO ENGAGED IN A SWEEPING LEFT-HAND TURN PRIOR TO MY EXIT FROM THE FREEWAY AT EXIT 225. THIS SITUATION IS NOT ONLY UNACCEPTABLE BUT UNSAFE FOR ANY DRIVER OF THIS OR ANY OTHER JEEP WRANGLER. I UNDERSTAND THE CHALLENGES OF SECURING A LIVE AXLE TO A VEHICLE WITH THE SUSPENSION TRAVEL THAT JEEP OWNERS EXPECT OF THEIR VEHICLES, BUT FOR THIS TO OCCUR ON A SMOOTH HIGHWAY IS SCARY. MY WIFE WAS IN THE VEHICLE, AND NOW FLATLY REFUSES TO RIDE OR DRIVE IN THE VEHICLE, AND HAS FORBIDDEN MY CHILDREN TO RIDE IN IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390529March 17, 2011
ELECTRICAL SYSTEM
2007 4 DOOR JEEP WRANGLER. NOTICED OIL LEAK IN FEBRUARY 20TH. AT FIRST APPEARANCE ASSUMED IT WAS FROM OIL CHANGE. AS OF NOW IT APPEARS IT IS A FRONT MAIN SEAL ON THE MOTOR... REALLY! A 4YR. OLD VEHICLE WITH 63,000 MILES?! SHOULDN'T BE HAPPENING BY MY P.O.V... ALSO, POWER WINDOWS HAVE FAILED TO FUNCTION ON TWO OCCASIONS. AND, INTERIOR LIGHT DOESN'T COME ON WHEN PASSENGER SIDE DOOR IS OPENED. EITHER WAY, THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390556March 17, 2011
SUSPENSION:FRONT
I OWN A 2007 JEEP WRANGLER RUBICON. IT HAS BEGUN TO EXPERIENCE WHAT IS KNOWN ON USER FORUMS AS A DEATH WOBBLE. WHEN DRIVING AT 40MPH + SPEEDS, IF THE TIRES HIT A FAIRLY LARGE BUMP, THE ENTIRE FRONT END SHAKES VIOLENTLY, CAUSING THE STEERING WHEEL TO WHIP LEFT AND RIGHT. BECAUSE OF THE SHAKING, SHUDDERING AND WHIPPING OF THE STEERING WHEEL, LOSS OF CONTROL BECOMES IMMINENT AND SUDDEN BRAKING IS THE ONLY OPTION LEFT TO THE DRIVER ATTEMPTING TO REGAIN CONTROL OF THE VEHICLE. THIS HAS OCCURRED SEVERAL TIMES DESPITE REPEATED INSPECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390472March 17, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 2-DR4X4. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT SUDDENLY LOSS COMPLETE CONTROL OF THE STEERING WHEEL. THE ENTIRE VEHICLE BEGAN TO SHAKE VIOLENTLY AND UNCONTROLLABLY. THE CONTACT WAS ABLE TO GAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT RESUMED WITH CAUTION TO AN AUTHORIZED DEALER WHERE THEY DIAGNOSED THE VEHICLE; AND INFORMED HER THAT THE FRONT DRIVERS SIDE AXLE DETACHED FROM THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390339March 16, 2011
FUEL SYSTEM, GASOLINE
MY 2006 JEEP WRANGLER UNLIMITED RUBICON SPITS GASOLINE OUT OF THE FILL SPOUT AT EVERY FILL UP UNLESS MANUALLY SHUT-OFF BEFORE TANK IS FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390410March 16, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING UP MY 2007 JEEP RUBICON, AFTER THE PUMP HANDLE "CLICKS" OFF FUEL WILL SPILL OUT OF THE FILLER NECK. IT HAPPENS ANYTIME FROM IMMEDIATELY AFTER THE PUMP STOPS TO UP TO 5 SECONDS AFTER. THIS HAPPENS ABOUT ONE-THIRD OF THE TIME NO MATTER WHAT STATION I USE OF THE PRAND OF FUEL THAT IS PUT INTO THE VEHICLE. I HAVE OWNED THE JEEP FOR APPROX. 1 YEAR AND HAS DONE THIS SINCE THE WEEK I'VE OWNED IT. THE VEHICLE HAS LESS THAN 20K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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