Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10443373January 10, 2012
FUEL SYSTEM, GASOLINE
MY FUEL TANK STARTED OVERFLOWING AROUND 40,000 MILES. IT WILL NO LONGER FORCE THE FUEL NOZZLE TO SHUT OFF WHEN THE TANK IS FULL. INSTEAD IT OVERFILLS AND SPEWS ON THE GROUND, MY JEEP, AND ME. I DID SOME RESEARCH AND REALIZED THIS IS A VERY COMMON PROBLEM WITH JEEPS IN MY YEAR RANGE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443376January 10, 2012
FUEL SYSTEM, GASOLINE
MY 2005 JEEP WRANGLER TJ WILL SPIT FUEL EACH TIME I FILL THE VEHICLE (OVERFLOW) AND IT WILL SPILL GASOLINE ALL OVER THE SIDE OF THE VEHICLE AND ON THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443379January 10, 2012
FUEL SYSTEM, GASOLINE
WHEN FUELING THE VEHICLE, GASOLINE OVERFLOWS AND SPEWS OUT OF THE GAS TANK OPENING. THIS HAPPENS EACH TIME THE VEHICLE IS FUELED AND OCCURS AS THE TANK REACHES FULL. THIS IS AN EXTREMELY DANGEROUS AND UNHEALTHY SITUATION WHICH NEEDS TO BE ADDRESSED BY THE VEHICLE MANUFACTURER. I WAS SHOCKED TO FIND THIS IS A KNOWN AND WIDELY REPORTED ISSUE, BUT NOT YET RESOLVED BY CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442882January 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE FAILURE RECURRED WHENEVER DRIVING OVER A SLIGHT ROAD BUMP AT 55 MPH OR MORE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE SWAY BAR LINK AND DAMPER WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME BUT THEY WERE UNABLE TO LOCATE THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443134January 9, 2012
FUEL SYSTEM, GASOLINE
WHEN REFUELING A SIGNIFICANT QUANTITY (ESTIMATED AT 8 OUNCES OR MORE) OF GASOLINE IS "SPIT BACK" OR DISCHARGED FROM THE FUEL FILLER OPENING AS THE TANK REACHES FULL. THIS DISCHARGE PRODUCES A PUDDLE OF GASOLINE AT LEAST 24" IN DIAMETER AND LEAVES THE EXTERIOR AND UNDERSIDE OF THE FENDER DRIPPING WITH GASOLINE AND DEPENDING ON THE FILLER HOSE CONFIGURATION MAY SOAK THE CLOTHING OF THE PERSON OPERATING THE PUMP. THIS EVENT OCCURS EVERY TIME THE VEHICLE IS REFUELED UNLESS CARE IS TAKEN TO STOP ADDING FUEL BEFORE THE TANK REACHES FULL CAPACITY. CLEARLY THIS CREATES A VERY DANGEROUS, ENVIRONMENTALLY HAZARDOUS AND POTENTIALLY LIFE THREATENING SITUATION!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443181January 9, 2012
AIR BAGS
THE WARRANTY HAS BEEN EXTENDED TO 150,000 MILES ON THE 2007 WRANGLERS, BUT NOT ON THE 2008 WRANGLERS. THEY ARE THE SAME PART NUMBER, WHY WAS CHRYSLER NOT FORCED TO EXTEND THE WARRANTY ON 2008'S? THE COCKSPRING FAILURE CAUSES THE AIRBAG TO NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443178January 9, 2012
SUSPENSION
TL* THE CONTACT OWNS 2008 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A GRINDING NOISE IN THE FRONT END OF THE VEHICLE AND COULD NOT CONTROL THE STEERING WHEEL. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC. THE TECHNICIANS STATED TO THE CONTACT THAT THE FRONT BALL JOINTS WERE FRACTURED, CAUSING THE AXLE TO FRACTURE AS WELL. THE TECHNICIANS STATED THAT THE AXLE WAS ON BACKORDER AND NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,534.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443224January 9, 2012
SUSPENSION, STEERING
DRIVING ABOVE 55 MILES, GOING OVER A BUMP OR ROUGH AREA WILL CAUSE THE VEHICLE TO SHAKE VIOLENTLY (NICK-NAMED "DEATH WOBBLE" BY JEEP OWNERS) AND BECOMES VERY HARD TO CONTROLL. HAVE TO SLOW DOWN OR STOP COMPLETLY IN ORDER TO GET IT STOP. ON THE HIGHWAY WHERE SPEED LIMIT IS 75 MILES, IT COULD BE DEADLY. SO FAR WE WERE LUCKY... WE HAD NEW STEERING STABELIZERS, SHOCKS PUT IN, BALANCED THE TIRES, HAD WHEEL ALIGNMENT BUT IT KEEPS ON HAPPENING. CHRYSLER SUGGESTED TO TAKE IT IN TO THE SHOP AGAIN (AND SPEND MORE MONEY ON A NO-FIX REPAIR) IS NOT THE ANSWER. IT IS WELL KNOWN THAT THE JEEP VEHICLES HAVE THIS WHOBBLE ISSUE, THEY SHOULD ALL BE RECALLED BEFORE SOMEONE WILL DIE. PLEASE HELP US TO GET CHRYSLER CORP TO ADMIT THE PROBLEM AND RECALL THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442834January 8, 2012
FUEL SYSTEM, GASOLINE
FUEL TANK SPILLS OUT EVERY TIME I FILL THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442852January 8, 2012
SERVICE BRAKES, HYDRAULIC
I HAVE HAD VEHICLE FOR 2 WEEKS,HAVE DRIVEN IT LESS THAN 200 MILES,RIGHT REAR BRAKE LOCKED UP AND WOULD NOT RELEASE,WHEN I GOT HOME WHEEL WAS HOTTER THAN FIRE AND SMOKING.I REPLACED REAR PADS,THEY HAD ABOUT 3/16 OF INCH PAD LEFT. PISTON IN CALIPER COMPRESSED EASY SO PUT PADS ON AND DROVE ABOUT 15 MILES AND CAME HOME ONLY TO FIND RT REAR SMOKING AGAIN. I AM ASSUMING NOW ITS THE EMERGENCY BRAKE,WHICH I HAVE NEVER USED BEING AN AUTOMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442862January 8, 2012
SUSPENSION, STEERING
AT BETWEEN 35-40 MPH, WHEN A BUMP IS HIT WITH ONE WHEEL BEFORE THE OTHER A SHAKING BEGINS IN THE FRONT SUSPENSION. AT TIMES THIS SHAKING IS SO VIOLENT AND SUSTAINED THAT THE VEHICLE HAS BE BROUGHT TO A COMPLETE STOP. THERE IS SOME KIND OF APPARENT HARMONIC OSCILLATION THAT IS BEING ESTABLISHED FOR IT TO BE AS VIOLENT AND SUSTAINED AS IT IS. I INITIALLY REPORTED THIS TO THE JEEP DEALERSHIP IN 2008, AFTER THE STEERING STABILIZER BRACKET BROKE OFF THE FRONT AXLE OF THE JEEP. I WAS TOLD THAT MY PROBLEMS WERE BECAUSE THE LIFT KIT THAT WAS INSTALLED ON THE VEHICLE WAS NOT A MOPAR APPROVED KIT. JEEPS RESOLUTION WAS FOR ME TO PURCHASE A NEW FRONT AXLE AT MY COST AND REPLACE THE LIFT KIT THAT WAS ON THE VEHICLE. THE LIFT WAS PROFESSIONALLY INSTALLED AND IS ONE OF THE TOP KITS ON THE MARKET. SINCE THIS TIME, I HAVE REPLACED THE STEERING STABILIZER ABOUT EVERY 10K-12K MILES. EACH TIME THE I DO, THIS REDUCES THE PROBLEM FOR A SHORT PERIOD OF TIME. EACH TIME I HAVE DISCUSSED THE ISSUE WITH A JEEP SERVICE CENTER, I'VE BEEN TOLD THAT THIS IS A LIFT ISSUE AND NOT JEEP'S PROBLEM. FROM THE MANY COMPLAINTS THAT I CONTINUE TO READ ON JEEP FORUMS IN WHICH PEOPLE ARE EXPERIENCING THIS ISSUE, I STRONGLY BELIEVE THAT THIS IS AN ISSUE WITH THE DESIGN OF THE FRONT SUSPENSION/STEERING SYSTEM ON THE JK. I HAVE READ REPORTS FROM PEOPLE EXPERIENCING THIS WITH THE STOCK SUSPENSION, AS WELL AS A VARIETY OF LIFT SYSTEMS AND TIRE/RIM CONFIGURATIONS. IF THERE IS SOME WAY TO FIX THIS THAT JEEP IS AWARE OF, THEY SHOULD BE DISCLOSING IT TO THE OWNERS OF THE VEHICLES, IF NOT THEY SHOULD MAKE EFFORTS TO INVESTIGATE AND TRY TO RESOLVE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442769January 7, 2012
FUEL SYSTEM, GASOLINE
WHEN FILLING THE FUEL TANK, WHETHER THE HOSE NOZZLE IS OPERATED MANUALLY OR AUTOMATICALLY, GAS SPURTS FROM THE TANK SPRAYING OUT 18"-24". THIS HAPPENS CONSISTENTLY REGARDLESS OF PUMPING SPEED/PRESSURE, AMBIENT TEMPERATURE/WEATHER CONDITIONS OR BRAND OF GASOLINE. I AM CONCERNED ABOUT SAFETY ISSUES REGARDING FIRE AND FUMES AS WELL AS DAMAGE TO THE VEHICLE'S PAINT AND PLASTIC FENDERS. I HAVE HAD CLOTHING RUINED BY THE SPURTING GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442608January 6, 2012
SUSPENSION, STEERING
I WAS DRIVING ON THE HIGHWAY AROUND 65 MPH DURING RUSH HOUR TRAFFIC. I HIT A BUMP IN THE ROAD AND THE FRONT END OF MY JEEP FELT LIKE IT WAS VIOLENTLY BOUNCING FROM SIDE TO SIDE. I COULD HARDLY KEEP THE VEHICLE IN MY OWN LANE. I WAS TERRIFIED. I GOT OFF THE ROAD AS SOON AS POSSIBLE. I GOT OUT, LOOKED AT IT AND SAW NOTHING WRONG. I CALLED MY HUSBAND, AND HE WOULD NOT LET ME DRIVE IT HOME. HE DROVE IT TO OUR MECHANIC, AND OTHER THAN MY BRAKES NEEDING WORK, HE FOUND NOTHING WRONG. THE MECHANIC FIXED MY BRAKES AND I TOOK IT HOME. THE NEXT TIME I TOOK IT OUT, IT DID IT AGAIN. MY MECHANIC TOOK IT BACK, DROVE IT HIMSELF, AND THE JEEP DID THE SAME THING. MY MECHANIC DID SOME RESEARCH ONLINE AND SAID IT WAS THE "DEATH WOBBLE". HE TIGHTENED SOME BOLTS ON THE BAR THAT AREN'T THE RIGHT SIZE FOR THE VEHICLE.. IT DIDN'T HELP. NOW I HAVE A JEEP THAT I AM AFRAID TO DRIVE, AND REALLY CAN'T AFFORD TO FIX, IF IT CAN EVEN BE FIXED. FROM WHAT I RESEARCHED ONLINE, IT SEEMS TO ONLY GET BETTER FOR AWHILE, THEN THE PROBLEM RETURNS. WHY ISN'T JEEP TAKING CARE OF THIS PROBLEM? DO PEOPLE HAVE TO GET INJURED OR KILLED BEFORE THEY DO SOMETHING? THE LEMON LAW MAY BE MY ONLY OPTION IF IT CAN'T BE FIXED, AND I MAY HAVE TO KEEP THE VEHICLE FOR SOME TIME BEFORE THAT COULD GO THROUGH. PLEASE DO SOMETHING ABOUT THESE JEEPS WITH THE "DEATH WOBBLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442656January 6, 2012
STRUCTURE, ENGINE AND ENGINE COOLING, STEERING
1.TOP INTERMITTENTLY LEAKS ON/NEAR THE PASSENGER DOOR, AND WHEN THERE IS SNOW THE TOP ACTS LIKE A SPONGE AND SATURATES LEAKING WATER EVERYWHERE INSIDE THE JEEP. I HAVE DRIVEN AND BEEN IN SOFT TOPS MOST OF MY LIFE AND I HAVE NEVER SEEN A SOFT TOP SATURATE THAT BADLY THAT IT SOAKS THE INSIDE OF THE JEEP. ORIGINALLY THE TOP LEAKED TERRIBLE ANYTIME IT RAINED ALONG THE TOP OF THE WINDSHIELD AND PASSENGER SIDE, 4 TIMES I CALLED TO COMPLAIN 3 TIMES THEY TOLD ME IT WAS MY FAULT FOR PUTTING THE TOP ON WRONG IN WINTER THE 4TH TIME THEY ACTED SURPRISED AND SAID OH BTW THERE IS A SERVICE BULLETIN 2.THE ENGINE MAKES A TERRIBLE HIGH PITCH WHISTLE/SIREN NOISE FROM THE ENGINE INTERMITTENTLY. IT LAST ANYWHERE FROM A FEW MINUTES TO A FEW HOURS. I HAVE THIS ON VIDEO 2 TIMES AND DAN'S JEEP HAS HEARD IT ALSO ALONG WITH MANY COWORKERS FRIENDS AND FAMILY. 3.THE STEERING WHEEL MAKES A TERRIBLE NOISE WHEN COLD INITIALLY AND RECENTLY IS MAKING THE NOISE IN LESSER SEVERITY EVEN WHEN WARMED UP. THE NOISE IS LIKE DRAGGING A NAIL ACROSS A SPRING. 4.TWICE NOW MY JEEP HAS HAD A SERIOUS IDLE/RPM PROBLEM I DO NOT KNOW WHAT TO CALL THE PROBLEM. SATURDAY THE 22ND OF OCTOBER 2011 I STARTED THE JEEP, IT IDLED FINE. I POPPED THE HOOD OPEN WITH A FRIEND TO SEE IF WE COULD HEAR THE SQUEALING NOISE WHEN I GAVE IT GAS. WHEN I GAVE IT GAS THE JEEP DROPPED IN RPM AND ACTED AS IF IT WAS GOING TO STALL OUT. EXPERIMENTING WITH THE AMOUNT OF GAS NO MATTER HOW FAR I PRESSED THE GAS PEDAL IT CONTINUED TO SOUND LIKE IT WAS DYING. FRIDAY THE 28TH OF OCTOBER AFTER DRIVING FOR WELL OVER AN HOUR THE JEEP WAS MAKING THE HIGH PITCH SQUEALING/WHISTLE/SIREN NOISE. AGAIN AND AT A STOP LIGHT I WENT TO GIVE IT GAS AS THE LIGHT WENT GREEN AND THE JEEP DROPPED IN RPM AND BEGAN TO STALL OUT IT SEEMED. ABOUT 10 SECONDS LATER THE JEEP STARTED ACTING NORMAL AND ACCELERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442673January 6, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY SHAKE WHILE DRIVING APPROXIMATELY 55 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS AND VARIOUS SUSPENSION COMPONENTS WERE REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442674January 6, 2012
POWER TRAIN
VEHICLE REPEATEDLY JUMPS OUT OF FIRST GEAR FROM A DEAD STOP. TRANSMISSION VIOLENTLY SHAKES THE VEHICLE AND JUMPS THE VEHICLE INTO NEUTRAL LEAVING THE DRIVER WITH NO POWER IN THE MIDDLE OF AN INTERSECTION. TRAILING VEHICLES ARE FORCED TO SLAM ON BRAKES, OR SWERVE TO AVOID MY VEHICLE WITH NO FORWARD MOMENTUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442717January 6, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER SAHARA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND AS SHE SHIFTED INTO DRIVE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A GARAGE WALL. THERE WERE NO INJURIES. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THE DEALER PERFORMED A DIAGNOSTIC ON THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE BUT THE TEST DID NOT GENERATE ANY FAILURE CODES. THE CONTACT WAS AWAITING FURTHER TESTING OF THE VEHICLE AND POSSIBLE REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY WOULD RETURN THE CONTACT'S CALL WITHIN FIVE BUSINESS DAYS. THE FAILURE MILEAGE WAS 16,300.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10442728January 6, 2012
FUEL SYSTEM, GASOLINE
THE GAS TANK OVERFLOWS EVERY TIME IT IS FILLED AND SPILLS GAS ON OPERATOR AND GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442740January 6, 2012
POWER TRAIN
TRANSMISSION JUMPS OUT OF 1ST GEAR. STARTED DOING IT ONCE OR TWICE A MONTH BACK IN JUNE. NOW DOES IT 5 OR 6 TIMES A DAY IN JANUARY. I LIVE IN FLORIDA, SO COLD WEATHER IS NOT THE ISSUE. I REMOVED THE OUTER BOOT SO I COULD WATCH THE INNER BOOT. STILL HAPPENS BUT I SEE NO DIFFERENCE IN HOW THE INNER BOOT MOVES WEATHER IT POPS OUT OR NOT. FINALLY FELT I SHOULD COMPLAIN WHEN I ALMOST COULD NOT GET OUT OF THE WAY OF A FIRE TRUCK THAT WAS TRYING TO GET PAST ME AT A STOP LIGHT. IT POPPED OUT 4 TIMES SO I HAD TO USE 2ND GEAR TO MOVE OVER. I HAVE TO WAIT FOR LARGE OPENINGS IN TRAFFIC TO PULL OUT OR CROSS MULTI LANE ROADS BECAUSE I'M NOT SURE I'LL MAKE IT IN ONE SHOT. I USUALLY HAVE TO DO A SLOW 2ND GEAR TAKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442735January 6, 2012
FUEL SYSTEM, GASOLINE
I JUST BOUGHT JEEP USED. FIRST TIME I FILLED UP THE PUMP CUT OFF AND THEN THERE WAS A SURGE OF GAS THAT SPEWED OUT. ON SECOND REFILL TODAY AT A DIFFERENT STATION WITH NEW PUMPS SAME THING HAPPENED GAS SPEWED UNDER SUCH FORCE IT WOULD HAVE GOTTEN IN EYES HAD I NOT HAD SUNGLASSES ON. SPILLAGE WAS OVER A LITER AND WAS ALL OVER CLOTHING AND ATTENDANT HAD TO SPREAD ABSORBENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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