Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10460874June 7, 2012
FUEL/PROPULSION SYSTEM
ABOUT 4 MONTHS AGO I WAS FILLING UP AT PUMP AND THE AUTO-SHUT OFF DID NOT WORK CAUSING GAS TO GUSH OUT ALL OVER MY JEEP AND THE GROUND. TRIED SEVERAL GAS STATIONS AND IT CONTINUED TO HAPPEN. TOOK JEEP TO DEALER AND THEY WERE AWARE OF THE ISSUE - SAID IT WAS NOT A RECALL, THAT THEY HAD TO REPLACE THE FUEL TANK, O-RING, FUEL PUMP AND LEVEL UNIT. LUCKILY I HAVE A WARRANTY, HOWEVER, I DID HAVE TO PAY A $100 DEDUCTIBLE. MY HUSBAND WAS RESEARCHING AND SAW THAT THIS IS AN EMISSIONS ISSUE AND READ THAT THE MANUFACTURER IS RESPONSIBLE FOR ANY EMISSION ISSUES DUE TO DEFECTIVE PARTS. I SEE SEVERAL PEOPLE HAVE MADE THE SAME CLAIM AS I AND I DO HOPE THAT SOMEONE LOOKS INTO THIS ISSUE WITH CHRYSLER/DODGE. I DO NOT FEEL I SHOULD HAVE HAD TO PAY A DEDUCTIBLE - THIS SOUNDS LIKE AN ISSUE WHERE IF IT HAPPENS, CHRYSLER/DODGE SHOULD BE COVERING THE WORK/PARTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460968June 7, 2012
AIR BAGS
THE AIRBAG LIGHT IN MY JEEP STAYS ON BECAUSE THE CLOCK SPRING IS BROKEN. (PER THE DEALERSHIP). MY SPEED DOES NOT MATTER. I HAVE PUT IN A COMPLAINT WITH CHRYSLER CUSTOMER SERVICE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460972June 7, 2012
FUEL/PROPULSION SYSTEM
WHEN PUMPING FUEL TANK OVERFLOWS APPROPRIATELY 1 PINT OF FUEL AFTER PUMP SHUTS OFF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460824June 6, 2012
POWER TRAIN, EQUIPMENT:MECHANICAL
2008 JEEP WRANGLER UNLIMITED THE SHIFTER POPS OUT OF FIRST GEAR VIOLENTLY, WITH A VERY LOUD NOISE. THIS HAS OCCURRED OVER 20 TIMES. ESPECIALLY DANGEROUS WHEN PULLING OUT TO ONCOMING TRAFFIC AND IT POPS OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460834June 6, 2012
ENGINE
FROM NEW THIS ENGINE BURNS OVER 1 QUART TO 3 QUARTS OF OIL PER 1000 MILES TRAVELED, IF YOU DO AN OIL CHANGE AT 5000 MILES AS IS RECOMMENDED THERE IS NO OIL LEFT IN THE MOTOR, MOPAR SAYS THIS IS NORMAL OIL CONSUMPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460631June 5, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP THE TANK, FUEL IS EJECTED FROM THE FILLER HOSE AND GOES ALL OVER THE SIDE OF THE JEEP AND THE GROUND AND USUALLY MYSELF. THE AUTO-SHUT OFF WORKS ON THE PUMPS BUT FUEL STILL COMES OUT. I'VE TRIED USING "HALF THROTTLE" ON THE PUMP BUT STILL HAVE THE SAME PROBLEM. I'VE LOOKED THROUGH MANY JEEP FORUMS AND IT APPEARS THERE IS A FAIRLY LARGE RANGE OF WRANGLERS THROUGHOUT DIFFERENT MODEL YEARS THAT HAVE THIS ISSUE. HOW HAS THIS NOT BEEN A RECALL? THIS CAN'T BE SAFE TO HAVE FUEL SHOOTING OUT EVERY TIME YOU FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460634June 5, 2012
STEERING, POWER TRAIN
AFTER SHIFTING FROM 4 WHEEL DRIVE TO 2 WHEEL DRIVE, THE VEHICLE REMAINED IN 4 WHEEL DRIVE AT ALL SPEEDS. THIS RESULTED IN A REDUCED STEERING RANGE AND, I BELIEVE, IMPAIRED THE VEHICLE IN AN AVOIDANCE SITUATION. THIS WAS ESPECIALLY NOTICED AT SLOW SPEED. THE JEEP DEALER FOUND A DISCONNECTED 4 WHEEL DRIVE ACTUATOR CABLE TO THE TRANSMISSION. A NEW REPLACEMENT BUSHING WAS INSTALLED AT THE TRANSMISSION. THE DEALER INDICATED THAT THE REPLACEMENT PART MAY HAVE BEEN IMPROVED BECAUSE IT DID NOT HAVE THE SAME PART NUMBER AS THE ORIGINAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460652June 5, 2012
SUSPENSION, STEERING
AFTER HITTING A POT HOLE JEEP STARTED TO SHAKE VIOLENTLY, WOULD NOT STOP UNTIL IT CAME TO A COMPLETE STOP. IT HAS HAPPENED SEVERAL TIME SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460434June 4, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING UP THE JEEP WITH GASOLINE, GAS PUMPS WILL NOT CLICK OFF, AND THE FUEL TANK OVERFILLS, BUT SPRAYS OUT WITH GREAT FORCE SOAKING THE INDIVIDUAL PUMPING GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460381June 3, 2012
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
WHEN REFUELING THE VEHICLE, THE AUTOMATIC SHUTOFF DOES NOT ENGAGE FROM THE VEHICLE ITSELF PROPERLY, CAUSING FUEL TO CONTINUE TO FLOW AND OUT AND ALL OVER THE SIDE OF THE VEHICLE. IT ALSO SPRAYS OUT AND ON THE OPERATOR FUELING THE VEHICLE. THERE IS A TECHNICAL SERVICE BULLETIN FROM JEEP ABOUT THE ISSUE, BUT ACTION HAS NOT BEEN TAKEN BY THE MANUFACTURER. I REQUEST THIS BE REPAIRED UNDER WARRANTY. MATERIAL SAFETY DATA SHEETS CLASSIFY GASOLINE AS A HAZARDOUS MATERIAL, KNOWN TO CAUSE HEALTH DEFECTS WHEN IN CONTACT WITH SKIN, AND ENVIRONMENTAL IMPACTS WHEN IMPROPERLY CONTAINED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10460418June 3, 2012
POWER TRAIN
THE AUTOMATIC TRANSMISSION - TIPTRONIC SHIFT - IS MUCH TOO SENSITIVE, DOWN SHIFTING. THE TRANSMISSION IS AN AUTOMATIC WITH A MANUAL -TIPTRONIC- CAPABILITY. THERE IS NO ADJUSTMENT LINKAGE. MY DEALER HAS ORDER AND REPLACED THE ORIGINAL UNIT, BUT THERE IS NO DIFFERENCE. THE PULL DISTANCE OF THE LEVER TO DOWN SHIFT IS LESS THAN 1/16TH INCH. CONVERSELY, THE PUSH DISTANCE OF THE LEVER TO UP SHIFT IS APPROXIMATELY 3/4 INCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460425June 3, 2012
FUEL/PROPULSION SYSTEM
FILLED UP FUEL TANK, WHEN IT GOT TO THE TOP IT DIDN'T SHUT OFF WITHOUT SPILLING OUT. NOW IT DOES IT ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460367June 2, 2012
STEERING, SUSPENSION
STEERING WHEEL SHAKES, MOST RECENTLY MADE WHOLE VEHICLE SHAKE UNCONTROLLABLY. HAS NOT BEEN OFF ROAD OR ALTERED IN ANY WAY. LADY DRIVEN ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460378June 2, 2012
POWER TRAIN
AFTER TRAVERSING A NATIONAL FOREST SERVICE ROAD LEAVES COLLECTED BETWEEN THE TRANSMISSION SKID PLATE AND THE EXHAUST SYSTEM. WHILE DRIVING AT INTERSTATE SPEEDS I WAS FLAGGED DOWN BY ANOTHER CAR TO INFORM ME THAT SPARKS WERE COMING FROM UNDER MY JEEP. LUCKILY THIS WAS AT NIGHT WHEN THE SPARKS COULD BE SEEN. I STOPPED THE VEHICLE AND IMMEDIATELY DISCHARGED MY FIRE EXTINGUISHER ON THE LEAVES. THIS ONLY SLOWED THE FIRE... COLD WATER FROM A ICE CHEST FINALLY FULLY EXTINGUISHED THE FIRE. THE DEBRIS WAS REMOVED AND THE AREA WAS INSPECTED WITH NO DAMAGE NOTED. I WAS ABLE TO CONTINUE ON MY TRIP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10460226June 1, 2012
FUEL/PROPULSION SYSTEM
WHEN FUELING, GAS SPRAYS OUT ALL OVER BEFORE THE AUTOMATIC SHUTOFF KICKS IN. I JUST BOUGHT THIS VEHICLE, AND THIS HAS HAPPENED EVERY TIME I FILLED THE GAS TANK SO FAR (ABOUT 4 TIMES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460249June 1, 2012
FUEL/PROPULSION SYSTEM
I PURCHASED THE ABOVE VEHICLE BACK IN10/2007 USED. I NEVER HAD A PROBLEM WITH THE VEHICLE UNTIL RECENTLY THAT AS I WAS DRIVING, THE CAR WOULD TRY TO SHUT OFF AND THE SMELL OF GASOLINE WAS COMNG INTHRU THE VENTS. IN THE LAST THREE WEEKS I HAVE SPENT CLOSE TO 600.00 DOLLARS IN TUNE UP, REPLACED COIL PACK AND THE FUEL INJECTOR AND STILL THE PROBLEM WAS NOT FIXED. I TOOK MY CAR TO ANOTHER MECHANIC WHO DETERMINED THAT THE PROBLEM IS THE FUEL PUMP. THE MECHANIC ASKED ME IF THERE WAS EVER A RECALL AND I DID A SEARCH AND LONG AND BEHOLD THERE WAS A RECALL, BUT THEY ARE TELLING ME THAT I DON'T QUALIFY. PLEASE CAN SOMEONE HELP ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460152May 31, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
THE RECENT RECALL BY JEEP ON THE 2010 WRANGLERS DOES NOT FIT THE SITUATIONS THAT HAVE BEEN OCCURRING. SEVERAL OWNERS HAVE EXPERIENCED SPONTANEOUS FIRES, AND WERE NOT IN ANY OFF-ROAD SITUATION THAT COULD HAVE CAUSE DEBRIS TO COLLECT ON OR NEAR THE CATALYTIC CONVERTER. THEY WERE SIMPLY DRIVING HOME FROM WORK, OR ON THE HIGHWAY. ONE OWNER, WHO CONTACTED ME, HAD 16 MILES ON IT (2012 MODEL), AND HAD JUST PICKED IT UP FROM THE DEALERSHIP. IT CAUGHT ON FIRE ON HIS WAY HOME. ANOTHER OWNER HAD 600 MILES ON IT (ANOTHER 2012 MODEL) AND IT WAS SITTING IN FRONT OF HIS HOME. NUMEROUS HAVE NOT BEEN ON THE 2010 MODELS EITHER. THE DEBRIS THAT "COLLECTED" UNDER MY VEHICLE WAS NOT BURNED UP IN THE FIRE, AND NOT EVEN IN THAT SAME LOCATION. I BELIEVE THAT THIS "RECALL" IS JEEP'S ATTEMPT TO BANDAGE A LARGER ISSUE THEY ARE HIDING FROM THE PUBLIC. VIDEO FROM MY FIRE CLEARLY SHOWS A LIQUID (TRANNY FLUID OR FUEL) POURING FROM THE VEHICLE FROM THE VERY BEGINNING OF THE FIRE. MY FEELING IS THAT IT'S A TRANNY COOLER OVERFLOW PROBLEM, OR A BAD FUEL LINE CONNECTION. HERE IS A LINK TO THE FACEBOOK PAGE THAT I CREATED FOR OTHERS TO POST THEIR EXPERIENCES. HTTPS://WWW.FACEBOOK.COM/JEEPWRANGLERSTHATCAUGHTONFIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10459997May 30, 2012
ENGINE
VEHICLE DEVELOPED AN AUDIBLE TICKING FROM THE LEFT HAND SIDE OF THE ENGINE WHICH IS PRESENT AT ALL TIMES, INCREASING WITH ENGINE SPEED. INTERMITTENT LOSS OF POWER WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460037May 30, 2012
ENGINE
MY 2012 JEEP WRANGLER SUFFERS FROM THE COMMON AND WELL DOCUMENT "ENGINE TICK". I HAVE HAD THE TICK FOR A LEAST A FEW THOUSAND MILES. I MIGHT HAVE HAD THE TICK SINCE DAY ONE BUT NEVER NOTICED IT BECAUSE THIS IS MY FIRST JEEP AND QUITE HONESTLY DIDN'T KNOW HOW THE ENGINE WAS SUPPOSED TO SOUND LIKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459860May 29, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE DROVE OVER A ROAD BUMP AND THE VEHICLE SHOOK VIOLENTLY. THE CONTACT HAD TO APPLY IMMEDIATE PRESSURE TO THE BRAKE PEDAL TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND A LIFT KIT WAS INSTALLED ON THE SUSPENSION. THE FAILURE RECURRED APPROXIMATELY 14,000 MILES LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT VARIOUS DEALERS OFFERED NO ASSISTANCE. THE FAILURE RECURRED REPEATEDLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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