Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10463041June 25, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2001 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE DROVE OVER A BUMP AND THE FRONT END OF THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT HAD TO APPLY THE BRAKES TO STOP THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY WHEN THE CONTACT DROVE OVER BUMPS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463050June 25, 2012
FUEL/PROPULSION SYSTEM
FUEL SPLASH OUT OF FILLER HOLE, APX 1 PINT. HAPPENS EVERY TIME I FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463083June 25, 2012
SUSPENSION, STEERING
WHILE DRIVING AROUND 35 MILES PER HOUR ON THE INTERSTATE MY VEHICLE BEGAN TO SHAKE. THIS SHAKING BEGAN TO INCREASE OVER A PERIOD OF ABOUT 10 SECONDS. THE ENTIRE VEHICLE WAS SHAKING VIOLENTLY AT THIS POINT, REQUIRING THAT I SLOW DOWN IN ORDER TO REGAIN CONTROL OF MY VEHICLE. THIS SHAKING CONTINUED TO OCCUR WHENEVER I ACCELERATED ABOUT 35 MPH ON A RANDOM BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462703June 22, 2012
SUSPENSION
CONDITION-DRY PAVEMENT. EXTREME SHIMMY FRONT END. APPLIED BRAKES UNTIL VEHICLE SLOWED TO ABOUT 5 MPH AT WHICH TIME EXTREME SHAKING STOPPED. VERY DANGEROUS. MODIFICATION- NONE. OFF ROAD USE-NONE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462773June 22, 2012
EXTERIOR LIGHTING:HEADLIGHTS
WHILE TRAVELING AT HIGHWAY SPEED AT NIGHT, HEADLIGHTS SUDDENLY WENT OUT. THEY REMAIN OUT FOR OVER 5 SECONDS, MAY COME BACK ON JUST TO GO OUT AGAIN. IN OTHER INSTANCES SINCE STARTED, HEADLIGHT BEHAVIOR WILL BECOME SUDDENLY ERRATIC, ONE LIGHT WILL GO OUT WHILE OTHER REMAINS ON, OR BOTH MAY GO OUT. WHEN THIS EMERGENCY CONDITION OCCURS, HIGH BEAMS OR FOG LIGHTS MUST BE ACTIVATED TO MAINTAIN VISIBILITY, AND CONTROL OF VEHICLE. SINCE FIRST OCCURRENCE BOTH BULBS HAVE BEEN CHANGED BUT INCIDENTS CONTINUED TO OCCUR. HEADLIGHTS ARE STOCK BULBS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462769June 22, 2012
POWER TRAIN
WHEN STARTING FROM A STOP THE TRANSMISSION VIOLENTLY SLAMS OUT OF 1ST GEAR INTO NEUTRAL LEAVING THE CAR STALLED IN TRAFFIC. THIS IS AN EXTREMELY DANGEROUS CONDITION. WHEN ASKING THE JEEP DEALERSHIP ABOUT THE PROBLEM THEY ACKNOWLEDGE THE ISSUE, BUT SAID THERE PROBABLY WILL NOT BE A RECALL UNTIL SOMEONE IS INJURED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462795June 22, 2012
ENGINE, ELECTRICAL SYSTEM
TRAVELING AT 30-35MPH I BRAKED AND TURNED QUICKLY TO MAKE A LEFT TURN ACROSS TRAFFIC INTO A PARKING LOT. THE ENGINE STALLED CAUSING MY STEERING TO SEIZE. I HAD NO CONTROL OF THE VEHICLE EXCEPT TO MASH ON THE BRAKES WHICH LOST POWER. I WAS ALMOST HIT BY CROSS TRAFFIC. I COASTED TO A STOP, HITTING A CURB AND NEARLY HITTING SEVERAL PARKED VEHICLES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462533June 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD AND ENTERING INTO THE VEHICLE. THE CONTACT WAS UNABLE TO SEE AND CRASHED INTO A CULVERT. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE ARMS AND LEGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT AN INVESTIGATOR WOULD COME TO INSPECT THE VEHICLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10462538June 21, 2012
STEERING, WHEELS, UNKNOWN OR OTHER
I HAVE BEEN A PROUD OWNER OF MY JEEP SINCE 2004 UNTIL TOWARDS THE END OF LAST YEAR WHEN I BEGAN TO EXPERIENCE PROBLEMS WITH A VIOLENT SHAKING WHEN I WAS DRIVING AT 55MPH AND WOULD HIT A BUMP. I TOOK IT TO MY MECHANIC A FEW TIMES BUT THEY COULDN'T FIND ANYTHING WRONG WITH IT. THEY CHECKED MY TIRES, THE BRAKES, ETC. IT HAPPENED AGAIN AND AGAIN SO MY MECHANIC THOUGHT IT POSSIBLE NEEDED TO BE ALIGNED SO I TRIED THAT. THAT DIDN'T HELP EITHER. THEN THE TIRES BECAME A TOPIC OF DISCUSSION SO I BOUGHT NEW TIRES AND STILL THE PROBLEM OCCURRED. I RECENTLY TOOK IT IN AND HAD THE GEAR BOX TIGHTENED AND THE TIRES ROTATED AND AGAIN, NO FIXING THE PROBLEM. MY JEEPS SHAKES SO VIOLENTLY AND GETS ME SO SCARED BECAUSE IT FEELS LIKE THE JEEPS TIRES ARE GOING TO FALL OFF THE JEEP AND CAUSE A MAJOR ACCIDENT AND INJURIES. I SEARCHED THE INTERNET LOOKING TO SEE IF ANYONE ELSE HAS EVER HAD THIS PROBLEM AND SURE ENOUGH, I'M NOT ALONE. I HAVE A YOUNG SON AND I USE MY JEEP AS OUR TRANSPORTATION AND MY SON IS GETTING READY TO GET HIS LICENSE AND IT'S SAD, BUT I WON'T LET HIM DRIVE OUR JEEP BECAUSE OF THIS PROBLEM. CHRSLER NEEDS TO BECOME AWARE OF THIS PROBLEM AND SOMETHING SHOULD BE DONE FOR US JEEP OWNERS WHO ARE BEING AFFECTED BY THIS PROBLEM. IF I WOULD HAVE KNOWN OF THIS PROBLEM, I WOULD HAVE NEVER BOUGHT A JEEP. I CAN'T AFFORD TO KEEP SPENDING ALL THIS MONEY TO TRY AND FIGURE OUT WHAT TO GET REPAIRED NOR CAN I AFFORD A NEW CAR. CHRSLER NEEDS TO STEP UP TO THE PLATE AND FIX THESE JEEPS! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462575June 21, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT WAS STOPPED ON AN INCLINE AND ATTEMPTED TO UTILIZE THE EMERGENCY BRAKE WHEN THE BRAKE EXHIBITED A LOUD POP. THE LEVER THEN FRACTURED IN THE CONTACT'S HAND. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, AN INSPECTION WAS NOT PERFORMED. THE CONTACT REPAIRED THE LEVER BY REPLACING THE PARKING BRAKE CONTROL ARM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 52,000. THE FAILURE MILEAGE WAS 51,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462462June 20, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL MY WRANGLER WITH FUEL, THE TANK OVERFLOWS AFTER THE CLICK, SOMETIMES SPILLING AS MUCH AS A 1/2 GALLON OF FUEL ON THE SIDE OF THE VEHICLE AND ALL OVER THE GROUND. IT DOES NOT MATTER IF I SLOW DOWN TO A TRICKLE. AS SOON AS I HEAR THE CLICK, GAS GOES EVERYWHERE. I AM GENUINLY CONCERNED ABOUT THE SAFETY HAZARD AS THIS HAPPENS EACH TIME I FILL UP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462215June 19, 2012
FUEL/PROPULSION SYSTEM
THE 2002 JEEP WRANGLER CAUGHT ON FIRE WHILE DRIVING ON I270 AROUND ST LOUIS AND BURNED TO THE GROUND. THE FIRE STARTED UNDERNEATH THE VEHICLE. I HAVE BEFORE AND AFTER PICTURES. COMPLETE PICTURES OF THE VEHICLE AFTER THE FIRE. R.A. BOTT, SPECIAL INVESTIGATOR FOR JEEP, CLAIMED NO MALFUNCTION BY JEEP. THIS WAS A FUEL LINE EXPLOSION IN THAT THE FUEL LINE ENDED UP WITH A PIN HOLE LEAK AND SPRAYED FUEL ON THE CATALYTIC CONVERTER AND THE WRANGLER CAUGHT FIRE AND BLEW UP MINUTES AFTER I GOT OFF THE ROAD. THANK YOU TO A VEHICLE THAT ALERTED ME TO THE FIRE COMING OUT THE BACK OF THE VEHICLE AS I WAS DRIVING. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10462345June 19, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE VEHICLE GAS FILLER TUBE OVER FLOWS NEARLY EVERY FILL UP. GAS SPILLS OUT ONTO THE JEEP AND ONTO THE GROUND. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462057June 18, 2012
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
THIS JEEP HAS NEVER BEEN USED FOR ANY TYPE OF OFF ROADING, YET IT HAS A BURNT SMELL COMING FROM THE TRANSMISSION. IT WAS TAKEN TO THE DEALER WHERE IT WAS CHECKED HOWEVER THEY COULD NOT DETERMINE WHAT WAS CAUSING THE BURNT SMELL AND SMOKE COMING FROM THE TRANSMISSION. IT HAS NOW BEEN CHECKED A COUPLE OF TIMES, WHERE ONLY AN TRANSMISSION OIL CHANGE WAS PERFORMED BECAUSE THEY NEVER FOUND OUT THE PROBLEM. I CAN ONLY HOPE I DO NOT BECOME A STATISTIC, BEFORE THE PROBLEM IS FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462097June 18, 2012
ENGINE, STEERING, AIR BAGS
10/17/12- STEERING COLUMN SHUTTERS, HORN PADS LOOSE- DEALER RETORQUED BOLTS TO HORN PAD AND DRIVER'S AIR BAG. 1/4/12- BRAKE/STEERING CONCERN; STEERING WHEEL HAS EXCESSIVE PLAY, EXCESSIVE PULL TO RIGHT- DEALER CHECKED AND ADJUSTED ALIGNMENT, VEHICLE STEERING CONTINUED TO DRIFT; DEALER ROTATED FRONT TIRES. 4/14/12- DEAD BATTERY, VEHICLE TOWED TO DEALER, BATTERY FAILED MIDTRONICS TEST, DEALER REPLACED BATTERY. 4/16/12- FRONT BRAKES SQUEALING; DEALER SCUFFED AND CLEANED PADS AND ROTORS. 4/28/12- ENGINE LIGHT ACTIVATED; DEALER IDENTIFIED #2 CYLINDER MISFIRE, DEALER RE-PROGRAMMED PCM WITH NEW UPDATE SOFTWARE PER TECH SERVICE BULLETIN 18-007-12. 5/31/12- ENGINE LIGHT ACTIVATED AGAIN; DEALER IDENTIFIED LOW COMPRESSION CYLINDER #2 MISFIRE, EXHAUST VALVES LEAKING, REPLACED LEFT CYLINDER HEAD PER STAR CASE #327244. RENTAL VEHICLE 2 DAYS. 6/15/12- ENGINE LIGHT ACTIVATED AGAIN, STEERING PULLS TO RIGHT AGAIN; DEALER IDENTIFIED BANK 2 CAMSHAFT SLOW RESPONSE, REPLACED BOTH EXHAUST CAMSHAFT PHASERS, DEALER ROTATED TIRES. RENTAL VEHICLE 2 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462153June 18, 2012
WHEELS
I HAVE OWNED THIS VEHICLE FOR OVER FOUR YEARS. RECENTLY, I NEEDED TO REMOVE THE SPARE TIRE FOR THE FIRST TIME AND NOTICED A SEVERE CRACK IN THE HOUSING SUPPORT BRACKET THAT CONNECTED THE SPARE TO THE REAR GATE OF THE VEHICLE. THIS BRACKET HAS THREE LUG NUTS DESIGNED TO SUPPORT THE SPARE AND, BECAUSE OF THE CRACK, ONE OF THE LUGS WAS NOT PROVIDING ANY SUPPORT FOR THE APPROXIMATELY 150-POUND TIRE AND WHEEL. A CRACK AROUND ONE OF THE OTHER TWO LUGS WOULD LIKELY CAUSE A COMPLETE FAILURE OF THE HOUSING SUPPORT, AS I DOUBT ONE LUG COULD HOLD THE HEAVY SPARE AND WHEEL. I BELIEVE THIS PART SHOULD BE RECALLED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461995June 17, 2012
FUEL/PROPULSION SYSTEM
APPROXIMATELY 1 YEAR AFTER PURCHASING MY USED 2005 WRANGLER, GAS STARTED TO OVERFLOW FROM THE FILLER TUBE UPON FUELING. THE FIRST TIME THIS OCCURRED, I THOUGHT IT WAS A DEFECTIVE PUMP SHUT-OFF AT THE STATION UNTIL IT HAPPENED THE NEXT TIME AND THE NEXT AND SO ON. I HAVE BEEN DEALING WITH THIS FOR AT LEAST 2 YEARS WITH NO RESOLVE. A GOOD AMOUNT OF GAS WILL SPILL OUT OF THE TANK ONCE THE TANK HAS REACHED CAPACITY, SPRAYING GAS ALL OVER THE VEHICLE AND THE GROUND. THIS CAN BE MINIMIZED BY SLOWING THE FLOW FROM THE NOZZLE, BUT THERE IS NO WAY TO TELL WHEN THE TANK IS GOING TO BE FULL OR NOT. THIS IS NOT ONLY A SAFETY ISSUE AS THERE IS NOW A VOLATILE SUBSTANCE ON THE GROUND, BUT AN ENVIRONMENTAL ISSUE AS THERE IS NOW GASOLINE THAT COULD EASILY ENTER THE GROUND WATER. IT IS UNACCEPTABLE THAT CHRYSLER IS AWARE OF THIS PROBLEM, HAS ADMITTED THAT IT AFFECTS OTHER MODEL YEARS YET REFUSES TO ACCEPT FURTHER RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461972June 16, 2012
SUSPENSION, STEERING
VIOLENT SHAKING OF THE SUSPENSION WHEN I REACH ABOUT 55 MPH, USUALLY ON THE NYS THRUWAY. IN ORDER TO STOP THE SHAKE I NEED TO SLOW DOWN TO ABOUT 40 MPH. VERY DANGEROUS AND UNNERVING, ESPECIALLY IN TRAFFIC. BROUGHT TO MY MECHANIC WHO STATED HE SAW NOTHING WRONG WITH MY VEHICLE. REPLACED AND BALANCED TIRES. WAS FINE BUT THEN ,AS NOW , UNEXPECTEDLY GOES INTO CONVULSIONS. I FEEL VERY UNCOMFORTABLE WHEN DRIVING MY VEHICLE, WHICH IS MY SOLE MODE OF TRANSPORTATION. IS THERE A RECALL? I AM NOT AWARE OF ANY. WOULD REALLY LIKE TO RESOLVE THIS SITUATION. THIS HAS BEEN GOING ON FOR SEVERAL YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461837June 15, 2012
AIR BAGS
MY AIRBAG SENSOR LIGHT STAYS ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461894June 15, 2012
ENGINE
I HAD BOUGHT MY 2012 JEEP WRANGLER WITH 2200 MILES ON IT. I TOOK MY 2012 JEEP WRANGLER TO THE DEALERSHIP FOR AN OIL CHANGE AT 3000 MILES WHEN I NOTICED AFTER THE OIL CHANGE I HEARD A TICKING COMING FROM THE ENGINE. I DROVE IT AROUND THINKING IT MIGHT GO AWAY UNTIL AFTER 1000 MILES IT DID NOT. I TOOK IT TO THE DEALERSHIP JUNE 15TH AT 9:00 IN THE MORNING AND SPOKE WITH A MECHANIC, MANAGER, AND MY SALESPERSON SAID, SINCE IT HAD ONLY BEEN A FEW WEEKS SINCE I BOUGHT IT. THE MANAGER TOLD ME THEY HAD 4 JEEPS IN THERE THEY HAD TO DO REPAIRS ON WITH THE NO.2 CYLINDER. HE TOLD ME NOT TO WORRY UNTIL IT THREW A CODE. I HAVE BEEN LOOKING ONLINE AT YOUTUBE AND FORUMS, AND MY CASE IS NOT THE ONLY CASE. THERE ARE OTHER PEOPLE OUT THERE WITH THESE NEW 2012 JEEPS WHO ARE HAVING THE SAME PROBLEM AND IT ALL HAS TO DO WITH THIS PENTASTAR ENGINE THAT CHRYSLER HAS RELEASED FOR 2012. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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