Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11692846October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I installed an update last night and today the vehicle just shuts off on it own. Looks like jeep stellantis pushed an updated that they clearly did no testing on. P1e1d-00 is the code when I scan. I can no longer drive my jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692843October 11, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
After accepting a prompted Uconnect over-the-air (OTA) software update, my 2024 Jeep Wrangler 4xe began experiencing complete loss of motive power while driving. The vehicle suddenly lost acceleration capability and had to be restarted multiple times. I took the vehicle to McPeek’s Chrysler Dodge Jeep Ram in Anaheim, CA, where technicians confirmed that multiple Wrangler 4xe vehicles had arrived the same day with the same failure following the same Uconnect update. The dealership performed a rollback to the previous software version, but the issue was not resolved. During the post-rollback road test, the technician confirmed that engine and propulsion issues persisted, and my service advisor advised that the vehicle was unsafe to drive. As a result, the Jeep was not released back to me and remains at the dealership pending further direction from Stellantis engineering. Diagnostic codes reported by other affected owners and visible in forums include U0293-00 (Lost communication with hybrid control module), U0010-00 (CAN bus communication failure), and P1E1D-00 (Hybrid control processor fault), which appear consistent with a communication breakdown between the Uconnect and hybrid powertrain systems. Jeep Customer Care has opened case #[XXX] for this incident and is coordinating with the dealer. This appears to be a safety-related defect, as the vehicle can unexpectedly lose power while in motion. Dealer: McPeek’s Chrysler Dodge Jeep Ram 1221 S Auto Center Dr, Anaheim, CA 92806 (714) 635-2340
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692842October 11, 2025
ENGINE, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Jeep released an update for uconnect box. After it was automatically installed my Jeep wrangler lost engine power and steering while in the middle of a round about. Barely had enough momentum to make out of the closest round about exit and no power to pull off the road. Dashboard flashed shift into park. Shifted into park and restarted the engine. Turned off the main road and it died again. This did it 3 more times trying to drive home. This is extremely dangerous since you lose steering and engine power. This could kill someone on a turn, highway, or intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692841October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Last night my Jeep Wrangler 4xe had a automated over the air software update come up on the screen. As normal i pressed update so the computers updated themselves. This morning I was approximately .5miles away from my house (first time driving since update), and I got multiple warning lights and errors on the dash. THE MOTOR THEN TURNED OFF WHILE THE VEHICLE WAS IN MOTION. I pulled over, I was able to get the vehicle restarted and turned around. I made it about 1000feet from my house when the car TURNED OFF COMPLETLEY AGAIN. This time it would not restart. Luckily I was able to coast onto a side street off of a busy main road. I had to have the vehicle towed to a dealer. I later learned that Jeep pushed this update out and this same thing happened to THOUSANDS of 2024 Jeep Wrangler 4xe. Myself, my wife and my infant son could have been killed due to Jeep's negligence and carelessness, there is no way that a software update should be pushed out without it being tested and vetted. Oh and the dealers have no solutions or loaners so I am already out $300 for a 3-day rental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692839October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Had an update, and now the Jeep is flashing lights everywhere, there was a thud, and it won’t drive. If this happened while I was driving, it could have caused a big issue and accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692838October 11, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
After my UCONNECT software updated today 10/11/25 my car has not been driving right since. I can’t drive more than 20ft without it stopping flashing “shift to p” all my gears are lighting up i put the car into park with my foot on the break it flashes 3 different other issues then reverts back to my MPH, i am not able to shift it back into drive i have to then turn the car completely off then turn it back on shift it into drive. Happened on a major road with heavy traffic NOT SAFE. i managed to do a hard factory rest and drove it on E-SAVE which i was able to get the car to my house without having to pay $350 for towing. I’m praying it can get me to work on monday and this will be fixed by then because i cannot afford to miss work let alone pay for a rental due to JEEPS MISTAKE!! I pay a lot of money for this car which is a 2024 Jeep Wrangler Sahara 4xe with less than 20k miles never had any other issues with it until now. VERY DISAPPOINTED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692837October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My car will abruptly lose all power will driving down the road and the dash directs you to put it in park and restart the vehicle. This requires coming to a complete stop in the middle of the roadway. This happened 10x in a 30 mile drive and at times at highway speeds. Forcing me to either stop in the middle of the freeway or hope i can get to the side of the road to pull off. This is extremely dangerous and from my early research this is happening to all 4xe wranglers after a failed update last night. Jeep is advising people to drive the car in gas mode (which it does not have) but all 3 hybrid modes have the same result. Someone is going to be seriously injured or killed because of this issue. Nobody should be driving these vehicles like this and i dont know what my 18 year old daughter would have done if she was driving on the highway. This emergency needs immediate attention not the response from Jeep that they will “look into it monday”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692836October 11, 2025
ENGINE, UNKNOWN OR OTHER
Following last nights software update, this morning while driving car alert beeped and dash read “shift to P to start” and engine light came on. I restarted and engine light on. Car seemed to be in electric and gas mode at the same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692835October 11, 2025
ELECTRICAL SYSTEM
What a scary experience I had today. Backing out of a parking spot, my jeep jerked and the Drive signal started flashing. The engine light turned on. Thank goodness I did not hit anyone or anything. My jeep had an automatic uconnect update yesterday. The jeep had to be towed because I was told by my Jeep service dealership where I got it, that it was unsafe to drive. I was out of state and had to use several Ubers and rent a car to get back home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692833October 11, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, STEERING
After an Update, the Jeep died completely in the middle of the road with a bunch of errors on the dash and would not restart. After about 10 minutes, it restarted but died again shortly after. A third try a while later and it ran in manual transmission mode to where we could get it home. Check engine light is on and vehicle is still acting odd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692832October 11, 2025
ELECTRICAL SYSTEM, ENGINE
After installing the latest OTA update (U37.23-PROD), my Wrangler 4xe displayed “Service Hybrid System” and lost power while driving on the highway. The vehicle entered reduced-power mode, forcing me to continue using only the gas engine with limited acceleration. This is a safety issue. The problem started immediately after the OTA update. Diagnostic codes: U0594, P0A45, P1E1D. Please escalate this to Stellantis Technical Operations and confirm if a software reprogram (TSB 08-029-23) is available for my VIN. This situation created a serious safety concern while traveling 300 miles from home on a weekend with no Jeep dealers open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692830October 11, 2025
UNKNOWN OR OTHER
After i updated software last night, the car stopped in the middle of the road. The shift was flashing and check engine light came on saying “put in park” it happened 4 time as of now. I have to turn off the car and turn it back on the put in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692829October 11, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
After a software update, the car would drive a few miles and then shut down in the middle of driving. You would be required to stop the car, put it in park, and restart the car. The car check engine light comes on and is in a crawl mode, with little acceleration. This is a wide spread issue across all 2024 Jeep Wranglers 4xe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692828October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Performed software update yesterday evening while driving. Stopped to get gas and software update completed. Stopped to get food and when I got back into my car, check engine light came on and car abruptly emergency braked and powered off while in drive. Had to change drive mode to e save to make it home. Attempted to drive again and car lost power and came to a halt every other minute. Had to turn car off, turn back on wherever it halted. In the middle of traffic. Almost caused an accident several times. I have video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692827October 11, 2025
UNKNOWN OR OTHER
Diving when alert came on that said service charging system and vehicle was going to be disabled. With in seconds vehicle powered off. I was barely able to pull off and part of my vehicle was still stuck sticking out on a busy road. Vehicles check engine light came, battery light and a message about the charging system. Has to have the vehicle towed to the dealer. I was told this was the 4th jeep towed there today after yesterday’s update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692826October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
On 10/10/2025 there was an OTA update to the telematics/Uconnect system in my car. After it finished the car shut off while I was driving it multiple times. I lost all power and had to coast to the side of the road. This is extremely unsafe. Everyone that did the update is having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692825October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
After a system software update the vehicle bricked. Driving and engine would stop. Check engine light appeared as well as other lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692824October 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Uconnect software update caused the car to stall and for CEL to turn on. While in D, got a message to shift to P to go back into drive. This is widespread across 2024 4xe vehicles and is a major, major hazard to drivers and drivers of other vehicles. If one of these goes dark on a highway, it could lead to serious injury or even death. Horrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692822October 11, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
After an update Jeep sent out on October 10, 2025, my Wrangler suddenly stalled while driving. I lost power steering, brakes, and total control of the vehicle. It forced me to shift to park. I had to drive home in limp mode, barely making it. My car is unable to be driven. It is a hazard. Thousands of others are having the issue as well — while on the freeway. This is deadly. Jeep has not put out any information. We are left without vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692821October 11, 2025
ELECTRICAL SYSTEM
While driving vehicle randomly stops upon inspection it's throwing code P1E1D. Car will randomly stall and lock up. Was able to pull over to the side and not cause an accident. Was able to reproduce, car only goes about half a mile. Check engine light came on. This is related to system update push by Jeep. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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