Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11694302October 18, 2025
POWER TRAIN
3 times in the same day my vehicle appeared to shift itself out of drive when accelerating from a stop. All three times it was pulling out into a busy road which caused a to of stress having to shift to park, then drive again. It was a very dangerous day of jeep driving. Today I read on apple news car and driver, that it was caused by jeeps over the air update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694299October 18, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
Year: 2024 Make & Model: Jeep Wrangler 4-door 4xe Body Style: Sahara 4x4 VIN: [XXX] On October 14, 2025, I began to drive my car home. After the use of the brakes, while I was pulling out of a large parking lot, the car functionally went into neutral, the “D” on PRNDL display began to blink. The brakes worked. I pulled over, put the car into Park and then into Drive again. Still, no change. I turned the car on and off and put it into Drive and the car began to drive normally, until I reached a stop light, exiting the parking lot. Then, the same thing occurred. The “D” began blinking and the car was unresponsive to the accelerator. I turned off and re-started the car. Again, it drove fine. The “D” was lit, but didn’t blink. I was driving very slowly and then went down a hill. As soon as I tapped the brakes, the same thing occurred again. I was only 6 miles or less from the dealership. So, after re-starting the car for the 3rd or 4th time, I learned that using the parking brake did not disrupt the car and the accelerator continued to work. I drove to the dealership’s service department and used the parking brake when I needed to slow down. Today is 10/18/2025. I received a call back on 10/16 and none since. Today, I drove out to the service department and talked directly to a manager, who was vague on the car’s status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694292October 18, 2025
VEHICLE SPEED CONTROL
Pulling into parking spot and lightly touched accelerator and jeep launched over the curb and slammed into a metal door and concrete wall. Unexplainable reason for sudden acceleration and unable to break in time.called dealership but they have had no other complaints.no vehicle has not been inspected damage is cosmetic.no system warning before it happened.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11694286October 18, 2025
ENGINE, POWER TRAIN
Please see attached document.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694258October 18, 2025
UNKNOWN OR OTHER
Inside driver side door latch a silver lamination which has delaminated and formed a sharp edge that has cut my finger twice. The second cut was rather deep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694241October 18, 2025
UNKNOWN OR OTHER
Software update caused my Jeep to go into automatic engine shutdown while driving on a busy street. The D started to flash and screen said to put in park then Jeep glitched and jerked and I had to stop. This happened multiple times while I attempted to safely get home. Check engine light came on. I made it home. Waited a few hours. Turned Jeep off and on. Waited another half hour. Tried again multiple times throughout night then light happened to go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694227October 18, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
After installing an OTA update . The vehicle kept stalling while i was driving it .it stalled 3 times in less than half a mile .completely stops midway all lights on dashboard start flashing asking to be put on park then start . This is extremely dangerous while driving especially on freeways. I almost got rearended at least 3 times when this happened. My safety and the safety of everyone on the road that day was risked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694126October 17, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Check engine light l, shift to park message with multiple warning lights occurrence after an OTA update. Vehicle had limited throttle and went into limp mode while driving. Received diagnostic trouble codes p0a45 p1e1d u0594. Jeep said there was an update but codes still persist a week after the “fix”. The codes are not archived . The are listed confirmed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694050October 17, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Jeep 4xe Wrangler engine shut off while driving. Error we assumed on our part while coming to a stop. Turned the Jeep off and restarted it and again, car engine stopped. Tried for a 3rd time, car engine was running, gas pedal to the floor but the car would not move. We had to drive in reverse back to our house. Luckily, it was close. Called Corporate, they have been zero help. Will not return our phone calls. We have no car to use and no answers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693982October 16, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
It updated the software then after that while I was driving the car suddenly died. Lost power. Almost got hit from behind but I was lucky to be able to get on the shoulder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693969October 16, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL/PROPULSION SYSTEM
Driving on our way to a JEEP INVASION (local). We had our 3 children in the back seat. The jeep was traveling about 45 mph and the accelerator stopped working. Thankfully we were not on a freeway and no one was behind us. We had to pull over and turn the jeep off and then back on. It happened 3 times on the way there. We took it into the local dealership and they ran a test on it. We were told it happened because of the UConnect update performed over the weekend. We are currently trying to get out of our lease. We only have 16k miles on it and have taken it into the dealership 5+ times due to issues similar to this. But we have never had to worry about our safety the previous times. It has become a driving risk for us and we do not feel comfortable taking our children in it anymore. I feel like the vehicle shutting down felt the same as the brake system not working while we were driving. We had the 4xe battery replaced in the past year because we were left stranded in a parking lot because the vehicle would not turn on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693968October 16, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
My vehicle shut off as I was accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693956October 16, 2025
ENGINE
On October 16, 2025 an unaccepted other-the-area software update from Stellantis could a serious vehicle malfunction where my 2024 Jeep Wrangler 4xe stopped driving and I could not get it to drive without turning it off and on again. Then, it drove with almost no power until it stopped again. I cvcled my vehicle on and off several times to get it to safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693941October 16, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The car installed an upgrade over the air, in the background, and while driving it shut down. It flashes the screens and shut down while in drive on a busy road. Steering wheel locked and had to turn on and off aeveral times just to move slowly to the side away from oncoming vehicles. After looking online, found article about this issue across the country in the models, and tried the reset instructions. Eventually was able to keep it on and drive slowly to the dealer about 25miles away. They've had it since yesterday saying they reaching out to engineering unable to figure out how to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693903October 16, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I was driving as normal in a 40mph zone when my car stalled, steering locked up, and it flashed to put it in park in the middle of traffic. I was able to move over to a safe space after putting it in park but it kept shutting off as I inched my way off the road with hazards on. There was an update that went out that was causing this to vehicles and i was declining the update as suggested by manufactuerer by pressing the red X but it somehow forced installed itself while I was driving. Then while i was pulled over it would run for a few seconds then it would all of a sudden shut off again saying E-Drive Mode Temporairly Unavailable. Ive attached some photos but have a video of it running and shutting off if you would like me to send that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693843October 16, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Driving normally then loss of power and forced us to pull over. Check engine light on. Super, super dangerous. This is after an OTA update. Many other jeep wrangler owners reporting the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693840October 16, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
We were driving the car after a faulty over the air update that forced the car to shut down while driving. My kids were in the car this created a very dangerous situation. We were able to “limp” it to a parking lot but it could have been more dangerous had we been on a freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693799October 16, 2025
STEERING, SUSPENSION
THE CAR FRONT END SHAKES AT VARIOUS TIMES. IT IS INTERMITTENT, BUT IT SHAKES FROM SLIGHT TO SEVERE ON DIFFERENT OCCASIONS. THE CAR HAS BEEN TO TWO DEALERSHIPS AND THEY DRIVE CAR AND CANNOT DUPLICATE PROBLEM.. I READ ONLINE IT IS COMMON AND IS KNOWN AS "THE DEADT WOBBLE" JEEP ACKNOWLEDGES THIS BUT WILL NOT ATTEMPT TO FIX WITHOUT DUPLICATING THE PROBLEM.. THE CAR IS STILL UNDER WARRANTY WITH 18000 MILES. MY CONCERN IS IT SHOULD BE FIXED WHILE UNDER WARRANTY AND IF WARRANTY RUNS OUT IT MAY FAIL AND I WILL BE STUCK PAYING FOR THE PROBLEM THAT SHOULD BE FIXED NOW.. THIS IS MY WIFES CAR AND WE LIVE IN THE MOUNTAINS OF NC.. THIS COULD BE A VERY DANGEROUS CONDITION DRIVING DOWN THE MOUNTAIN IN THE RAIN AND FOR THIS SEVERE FRONT END SHAKING. IN MY OPINION IT NEEDS TO BE INVESTIGATED WITH THE POSSIBLE RECALL TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693770October 16, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Jeep wanted to do an OTA update through the connect service. I continued to select 'update later' for several days then it all of a sudden my uconnect service told me it was updating. Immediately after it was updated, while on the road, the screened flashed off then back on just like it does at start up wanting me to start the vehicle. At this point we were at a stoplight and wasn't actively moving at this time. It was already running, and when the button was pressed, it turned, off, then pressed again and turned back on and restarted with on with CEL. I was only a mile from my local dealership, so I proceeded to go there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693763October 16, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
While driving my 2024 Jeep Rubicon 4xe, both the Check Engine and “Service Battery” lights came on, and the vehicle suddenly shut down completely in the middle of a busy intersection. I lost all ability to accelerate, steer, or brake — the steering wheel locked, and the vehicle was inoperable in heavy traffic. I was trapped in the lane with vehicles approaching from all directions, unable to move or control the car in any way. It was a frightening and dangerous experience that could have resulted in a serious accident. This was the second time this same issue occurred. The first happened around May 17, 2024, when the vehicle had approximately 500 miles. The dealership repaired it under warranty and returned it to me. The most recent incident occurred around October 10, 2025, at approximately 10,000 miles. The San Leandro Jeep Dodge Ram Chrysler dealership inspected the vehicle and confirmed that Jeep engineering is aware of the problem and that a fix is being developed, but there is no known repair or release timeline. They stated the only option was to clear the codes and return the vehicle. This is also my second Jeep 4xe to experience the exact same issue. My previous 4xe was repurchased by the manufacturer (FCA/Stellantis) in 2023 after similar “Service Battery” warnings and total shutdowns while driving. This ongoing defect is a severe safety hazard. The vehicle can lose all power, propulsion, and steering without warning, leaving the driver and others on the road in immediate danger. A total loss of control — especially while crossing an intersection or driving at speed — could easily result in a crash or fatal injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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