Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11702352December 1, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Wrangler 4xe is under two active safety recalls: Recall 68C (NHTSA 25V-741) involving high voltage battery fire risk, and Recall 78C (NHTSA 25V766) unexpected and unrecoverable loss of propulsion which is also currently unresolved. Recall 68C instructs owners NOT to recharge the vehicle and to park it away from structures due to potential fire. No remedy exists for either recall. The vehicle is leased and cannot be used normally or safely. Stellantis has not provided a remedy, replacement, or loaner. I am requesting NHTSA review due to the severity of the defects, the lack of an available fix, and the significant safety impact to consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702326December 1, 2025
POWER TRAIN
On October 12, 2025, while I was driving, the vehicle abruptly shut off, locked up, and completely stalled while in motion. This created an immediate and serious hazard to my safety and to other drivers on the road. I contacted Jeep to report the incident, but I was informed that no service appointments were available for several weeks. I was also told that Jeep currently does not have a repair or remedy for this issue. At present, Jeep has acknowledged a safety defect, has no available solution, and cannot perform a timely repair. The vehicle is unsafe to operate and cannot be used for its intended purpose. I rely on reliable transportation for my personal and professional obligations and cannot be without a safe vehicle for an extended period while Jeep attempts to resolve a known safety problem. Given that Jeep is unable to repair the defect and is effectively in breach of its warranty obligations, I am requesting that Stellantis Financial Services immediately terminate my lease without any early termination fees, penalties, or additional charges. I must obtain a dependable vehicle from a manufacturer that can provide safe and operable transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702249December 1, 2025
ENGINE
Dealer will not remedy the recall of potential battery fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702230December 1, 2025
ENGINE, SERVICE BRAKES
I have been leasing this vehicle for approximately 3 years and have experienced constant engine problems; knocking and jolting forward. There have been four safety recalls and I mentioned the engine issues at the dealership. I was told not use the electric engine and keep the car in gas mode. This has not fixed the problem; it jolts forward randomly which is very scary. I only have this one vehicle and a small child. I am not comfortable driving this car with my son in it. And now I received another recall notice for severe fire risk and no remedy available. I am making (expensive) lease payments for a car that is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702190December 1, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The contact stated that recently the vehicle started hesitating while driving at various speeds while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact noticed that white smoke was coming from the exhaust pipe. Additionally, the contact stated that after shifting into reverse(R), the indicator on the instrument cluster and the console started to flash, and the vehicle failed to reverse as intended. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V741000 (Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701936November 28, 2025
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated that the transmission failed to properly engage. The contact was able to move the gear shift lever from park(P) to reverse(R), however, the transmission failed to respond as intended. The gear indicator flashed on the instrument panel. The contact turned off the vehicle and waited for several minutes before restarting the vehicle, and the transmission responded as needed. The contact stated that on other occasions, after the vehicle was stopped at a traffic light or stop sign, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message “Service Transmission” was displayed on the instrument panel. The vehicle was taken to a transmission specialty shop, where it was diagnosed, and DTC: P0733 was retrieved. The contact was informed that the failure was with the third gear in the transmission. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was driven to the dealer to be diagnosed; however, the vehicle remained at the dealer. The manufacturer was notified of the failure. The contact related the failure to Technical Service Bulletin: 21-009-25. The manufacturer suggested that the vehicle be taken to the dealer for an inspection, and depending on the findings, the manufacturer might assist with the cost of the repair. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701915November 28, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
.I am submitting this complaint regarding the handling of two safety recalls affecting my 2024 Jeep Wrangler 4-Door 4xe, which I learned about through my “November Vehicle Health Report” email on November 22, 2025. Since then, I have been in ongoing communication with Jeep, Chrysler Customer Care, and Mopar; however, they have not provided sufficient guidance. 1) Recall 68C: The Vehicle Health Report included a link to the FCA recall notice advising owners to “refrain from recharging” and to “park away from structures and other vehicles.” Chrysler emailed on November 26 offering a 30-day rental reimbursement tied only to Recall 68C, but the amount does not cover an equivalent or safe winter-capable vehicle for our region. 2) Recall 78C: I have been unable to obtain clear information regarding Recall 78C. The Vehicle Health Report included minimal details and no link to the FCA documentation. I found the Part 573 Safety Recall Report (25V766) on the NHTSA website while trying to determine if the vehicle was safe to drive. Chrysler Customer Care repeatedly avoids answering whether a “do not drive” advisory exists for 78C and continually redirects me to the 68C guidance. The NHTSA representative I spoke with was also unsure why Chrysler did not select either advisory checkbox (Do Not Drive / Park Outside) on page 3 of the 78C report, leaving owners without essential guidance. 3) Impact on Safety and Daily Life: My household relies on a single vehicle. With no safety guidance for 78C and an engine warning light that appeared on October 3, 2025—along with electric mode not functioning that day, which required service at the Jeep dealership—we determined it was safest not to drive the vehicle. We have now been without transportation for seven days. We kindly ask NHTSA to help us (and other customers) secure clear 78C safety guidance and an equivalent transportation solution until the recall is resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701904November 28, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2024 Jeep Wrangler 4xe has two serious safety recalls: A7C and 68C. Recall A7C states the vehicle may lose propulsion while driving, which can cause a crash without warning. Recall 68C states the high-voltage battery may be damaged during normal use and may cause a vehicle fire. Jeep instructs owners to not charge the vehicle and to park away from structures. The manufacturer states that no remedy is available for either recall. This makes the vehicle unsafe to drive, unsafe to park at home, and unusable as designed. The manufacturer has provided no timeline for repair. This is an unresolved, dangerous safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701765November 26, 2025
ELECTRICAL SYSTEM, AIR BAGS
I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe, VIN [XXX] , manufactured by JEEP, leased through Stellantis. This vehicle is under an active recall for a battery-related fire risk. I have been informed by the dealership and the manufacturer that no repair or fix is currently available, potentially until next year. Despite this, the OEM states the vehicle is “safe to drive” while also instructing me not to park the vehicle indoors, near other vehicles, or near structures due to the risk of fire. This guidance is contradictory and makes normal use of the vehicle unsafe and impractical. I must drive to work and park near other vehicles and buildings, which the manufacturer says not to do. In addition, the vehicle also has an unresolved airbag recall with no fix available. The vehicle is leased, yet I have been told I cannot exchange the vehicle or exit the lease without paying the full remaining term, even though the vehicle cannot be safely used as intended and has no available remedy. I am requesting that NHTSA review whether a vehicle that may catch fire and cannot be safely parked should be considered safe to operate, and whether interim consumer protections or remedies should be required when no repair exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701680November 26, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Jeep Wrangler 4xe (VIN: [XXX] ) has three active recalls with no available remedy. My vehicle has shut down three times while driving, exactly matching the safety defects described in Recall 25V-710, which warns of sudden loss of propulsion. Recalls 25V-741 and 25V-766 warn of potential fire and catastrophic engine failure. Jeep/Stellantis refused to provide a safe remedy or replacement without charging me. The car is unsafe to drive and unsafe to park near my home. Request NHTSA intervention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701657November 26, 2025
ENGINE, ELECTRICAL SYSTEM
While driving, the vehicle lost complete power and there was no way to control movement. This event has occurred three times. Two of the events were while manuvering into parking, the third was while moving at speed approximately 40-50mph. There has been no warning lamp or warning of any kind before the occurance. This problem seems to be in relation to the A7C recall that currently has no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701608November 25, 2025
ENGINE
I am writing to formally raise a critical safety and contract breach complaint regarding my leased Jeep Wrangler EV, which is subject to recalls 68C and 78C. These recalls involve severe safety defects that pose an immediate risk of catastrophic battery fire (recall 68C) and dangerous engine failure with possible fire (recall 78C). Both defects create a clear and present danger to my personal safety, the safety of others, and property. Jeep has admitted in official communications that there is currently no available remedy to fix these life-threatening issues. The absence of a remedy means I am being forced to operate or keep a vehicle that is unsafe under the law and industry safety standards. This is not a simple inconvenience or minor defect but a fundamental vehicle safety failure. Additionally, I have been instructed not to use essential vehicle functions, such as charging the battery or parking indoors, in order to mitigate fire risk. This directive is wholly unacceptable and unreasonable. I leased this vehicle specifically for its electric and plug-in hybrid capabilities. Being told not to charge the vehicle or use it normally effectively denies me the primary functions of the car, violating the implied warranty of merchantability and my lease agreement. Continuing to require me to use an unsafe vehicle without a fix is a breach of contract and a violation of consumer rights and safety laws. Jeep and the leasing company are legally obligated to promptly provide a safe remedy or resolution which they are not able to do. Due to the severe and unremedied safety risks, I demand that NHTSA take immediate enforcement action requiring manufacturers and leasing companies to terminate affected leases and refund all payments to owners. Owners should not be forced to use or retain unsafe vehicles lacking any fix. Prompt regulatory intervention is imperative to protect public safety. Please help to hold jeep accountable and force termination and full refunds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701592November 25, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I was driving on the freeway, 65mph, in Los Angeles and the '21 Jeep Wrangler 4xe started showing a bunch of error messages telling me to safely pull over, loss of propulsion, etc. I lost power and was unable to drive past 38mph. Upon getting to the end of the off-ramp and before coming to a full stop, the vehicle threw itself into parking gear. I shifted to Park, and it wouldn’t shift out of Park, while I was blocking traffic on the off-ramp, which could have been a dangerous incident. I required a tow truck. There was a Check Engine Light and a 12V battery light while I was bricked. The tow truck was unable to jump start it. The dealer provided a pre-scan report showing stored codes P0607 (ECU Internal Performance) and P1B13 (Park-By-Wire Unintended Out of Park). Refusal to Repair: The dealer just replaced the 12V battery and "cleared the codes" (per their invoice). There is a known TSB 08-054-22 (NHTSA ID 10248015) specifically relating to code P0607 software logic, but they refused to look into it further. I didn’t have confidence in their diagnosis, and when requesting them to do a safety test drive with me, they refused. When I pressed for safety verification, the Service Director told me to “leave the dealership and never come back.” I was genuinely concerned about the safety of this vehicle and their lack of investigative diagnosis, specifically their refusal to verify if the TSB was performed to ensure the Hybrid Control modules have up-to-date software. They refused to offer any help and just told me to “take the vehicle and leave.” I don’t believe it’s normal for a car to lose propulsion from a weak 12V battery while driving. There seems to be a more complicated communication issue (P0607) that is happening, and it very much concerns me as losing propulsion on the highway is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701552November 25, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
On April 15th 2025 my Instrument Panal Clusters IPC which is main computer system of Jeeps 2018-2024. It has service lights for check engine, tire pressure, def system recalibrations/cleanings, tells me how fast I'm going, oil levels, all other fluid levels, when I need a oil change, how many miles is on jeep, gas gage, along with all other issues or maintenance on a vehicle including if something is wrong or overheating of vehicle. After doing some research I did see there was a Ipc recall on Jeeps/Gladiators 2018-2024. After going on the website to check if my vin qualified it was sadly not included. I ended up taking my vehicle into the dealership and paid out of my pocket 150.00 to have my vehicle diagnosed. The dealership said it was indeed the Ipc but also said my vin number was not included which was a shock to them also since is a severe issue not being able to see anything on dash for my and other driver's on the road . They tried to submit a goodwill to Jeep Corporate office which was sadly declined also. They advised me to park my vehicle and suggest that it was not safe to drive as I do not know when it needs gas an oil change or any other important issues that may be needed. After waiting 8 months patiently making payments not only for a vehicle I cannot use is ridiculous not till mention insurance on top of that something needs to be done weather it's fixing problems, giving me a rental, or just trading the vehicle in for a usable one. Thank you for your time in advance. I tried to upload photos of the diagnostics for the Ipc also the denial of the goodwill. Oh and I forgot I was on the phone for 4 hours with FCA 18003349200 customer care spoke to recall center spoke to Shawn on 6/27/2025 @ 215pm after getting the run around and being transferred 6 different times to Ann Riley and Josh wasting my time to get told I'm not able to speak to a supervisor and there was nothing they could do to help!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701526November 25, 2025
UNKNOWN OR OTHER
I have received a recall notice indicating that my Jeep Wrangler 4XE poses safety risks not only to myself but also to others. The notice advises me against parking the vehicle near any structures or my home, which is particularly concerning given that this Jeep is my sole means of transportation to and from work. My troubles began on January 18, 2024, the very first day I leased this vehicle, when it unexpectedly failed. Subsequently, Jeep provided me with a second Wrangler 4XE on January 22, 2024, but just three days later, that vehicle also malfunctioned and required a week-long stay in the shop for repairs. It is evident that this car is unsafe, and I believe Jeep was aware of these issues prior to my purchase. Having invested $10,000 as a down payment, I find myself in a precarious situation with a dangerous vehicle and no viable remedy from the manufacturer. It is clear that I should never have been sold this car in the first place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701478November 25, 2025
STEERING
Driving on the highway at 60 - 65 mph, and almost lost control of the steering. The steering wheel was violently shaking/vibrating, and I had to pull over. It's called the "death wobble" online. I had to get off the highway and drive below 60mph to manage the steering. I went to the dealership, and they "found that excessive movement in both ball joints of the drag link assembly was caused by air being trapped inside the steering damper." Both were replaced. The vehicle had only 47,800 miles and had never been driven off-road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701421November 25, 2025
ELECTRICAL SYSTEM, ENGINE
Recieved 2 recall notices in the mail. Recall 78C and 68C. Recall 78C safety risk : "A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of propulsion may result in a vehicle crash without prior warning". There is still no remedy for this as per my call with the dealer on 11/25/25. Recall 68C safety risk: "A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained." No parts available for remedy as per my call with the dealer on 11/25/25 Both of these recalls pose a risk to my wife and children that utilize the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701369November 24, 2025
ELECTRICAL SYSTEM, ENGINE
I'm worried about my safety, with the risk of my car catching fire, there's a problem in the electric motor and battery, potentially two units that can catch fire and harm me, just as I can't fully use the car due to restrictions and lack of a solution from the manufacturer, just as it happened on older models, I'm not sure that this time they really find it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701295November 24, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving on a major 3-lane highway and lost all power to the Jeep. The gas pedal did not work, and the car started to decelerate. The display said "shit to park and press button to start" (or something to that effect). There was no left lane shoulder, so I had to navigate across 3 lanes of traffic while decelerating to try to get to the right lane shoulder, which I eventually did. The car sat on the shoulder for an hour. It would start. The start button did nothing. While waiting for the tow truck for about an hour, it finally started. I drove it home and brought to the shop today. This is completely unacceptable. The car cannot turn off (and tell me to put it into park at 55 mph, which is dangerous in and of itself, let alone having to navigate a busy highway with zero power to the car). There was no crash (as is asked below), but it was nothing short of a miracle that there was no accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701242November 24, 2025
ELECTRICAL SYSTEM
My Jeep Wrangler 4xe has now been subject to multiple high-voltage battery fire-risk recalls, including the current recall that instructs owners to park outside due to a potential battery fire. This is the third recall involving the same system. The vehicle is unsafe, and Jeep/Stellantis has no permanent remedy available. I have been unable to use the vehicle safely for extended periods, and I have been given conflicting information by the dealership and manufacturer about the timeline for a fix. This creates a significant fire hazard to my property and family. Because of the repeated nature of the defect, Jeep is refusing to provide a timely resolution or a vehicle replacement/lease termination. I am requesting NHTSA intervention due to: – Multiple recalls for the same battery fire risk – Lack of an available repair or remedy – Manufacturer failing to provide safe use of the vehicle – Ongoing safety danger that forces me to park the vehicle away from structures This is a serious safety defect involving the high-voltage battery pack that could result in a vehicle fire while parked or driving. I am requesting NHTSA investigate this issue and compel the manufacturer to provide a safe and immediate resolution for affected Wrangler 4xe owners. Symptoms observed: – Vehicle subject to multiple “park outside” fire-related recalls – Battery-related warnings – Loss of use of the vehicle – Safety risk to home/garage due to fire potential – No fix or parts available – Ongoing manufacturer delays What I am requesting: – NHTSA review of repeated 4xe battery recalls – Enforcement of a timely repair or mandatory buyback/lease release – Confirmation whether Jeep is compliant with recall remedy obligations
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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