Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11705083December 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving at about 55 mph my Wrangler shut down and dash read to put car in park to calibrate battery. I had to bring vehicle to side of road and try to restart. It did restart. I had a recall addressed at Marc Motors Sanford Maine service dept back in April 18, 2025. For recall for high voltage. Not sure why recall is showing incomplete? I am very scared to drive this car. I called the dealership in which directed me to call Jeep customer service. No one could help me. I was told I had to pay for a rental. I do not have such funds. In the mean time I am forced to drive an unsafe vehicle that shuts off anytime while driving. I'm leasing this vehicle from Stellantis and still have no help or support. I'm afraid to drive this car. I have no other means of transportation. I need to be able to transport to my job. I was told by dealership and Jeep customer service that there is no solution to fix such recall. Not until the first quarter of 2026. Please, I need a solution Thank You [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705039December 15, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I leased a new 2024 Jeep Wrangler Sahara from Gengras CJDR in Fairfield, CT. I received two catastrophic recall notices from Jeep on Nov. 24th, 2025 and was notified of a third catastrophic recall when speaking to Jeep Customer Care on Nov. 25th, 2025. The first recall notice, # 68C/NHTSA25V-741, pertains to the car's high voltage battery. The HV battery in my vehicle "may become damaged during normal vehicle operation, which could lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from charging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained". FCA US has NO REMEDY at this time. The second recall notice, #A7C/NHTSA25V-710, pertains to the vehicle's HCP randomly resetting, which causes a loss of engine power, regardless of vehicle speed. The vehicle has been updated with "Firmware Over-the-Air" software which may cause incomplete communication between the Telematics Box Module (TBM) and the Hybrid Control Processor (HCP), this condition may cause the HCP to perform a reset. An hcp which resets while driving may cause a loss of drive power which can cause a vehicle crash without prior warning. FCA US has NO REMEDY at this time. I was advised of the third recall notice when I spoke to Carl, of Jeep Customer Care, on November 25th, 2025. I was assigned case #XXX. I was told the third recall involves remnants of sand and finishing debris of the engine block was found to cause the engine cylinders to seize, causing a loss of drive power and possibly a crash as well. FCA US has NO REMEDY for this recall either. My car is a DEATH TRAP! How can Jeep continue to sell a car like this and not face a class action lawsuit? I refuse to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705035December 15, 2025
POWER TRAIN, ENGINE, STEERING
This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You have to power on and off multiple times to get it to start. Recently it failed to start (engine). Again, had full power, but the engine would not start. It also will not charge fully to 100%. The display screen will bling or go black, with no power. The steering wheel will shake uncontrollably while driving over 65-70 MPH. These issues began in summer 2025. One incident was in Sept. Oct, Nov, and Dec 13 was the last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705010December 15, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen with the sudden loss of power. With the 68C and 78C major recalls the 4XEs should be a mandatory buyback. They are an overly dangerous vehicle that fit a lemon perfectly. Stellantis obviously have no idea how to fix the dangerous fire issue with 68C. They have tried 3 times and failed. What makes this any different? When is the NHTSA actually going to step in and force them? Now 78C and an engine replacement due to fires . The dealerships and Jeep have no idea. They said it could be years. The are failing to act in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704948December 14, 2025
STEERING
I own a 2022 Jeep Wrangler. On 12/13/2025 while driving 50 - 60 MPH, the vehicle started shaking/vibrating violently after going over bumps, in what I've heard is the "Death Wobble". The steering wheel did not shake as much as the entire vehicle shook. Which recurred several times while driving, feeling as if the jeep would lost control and crash. The vehicle is scheduled to be taken to my mechanic who stated that it was the steering damper leading to other steering issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704904December 13, 2025
ELECTRICAL SYSTEM
I am filing this complaint regarding a 2024 Jeep Wrangler 4xe that is subject to an active safety recall for a high-voltage battery defect that can lead to overheating and fire. The manufacturer has acknowledged the defect and issued instructions advising owners not to charge the vehicle and to park it outside and away from structures. At this time, the manufacturer has stated that there is no available remedy for this safety defect. Despite the known fire risk and lack of repair, I am being required to continue leasing the vehicle and make payments, and the manufacturer has refused to offer a buyback, replacement, or penalty-free lease termination because there have been no warranty repair attempts. I am concerned that I am being forced to continue using or storing a vehicle with a known and acknowledged fire risk that the manufacturer cannot currently repair. The restrictions placed on vehicle use significantly limit its safe operation and intended purpose. I am requesting that NHTSA review this situation, as the manufacturer is aware of the safety defect, has no remedy available, and is declining to provide a reasonable accommodation to address the ongoing safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704895December 13, 2025
AIR BAGS, UNKNOWN OR OTHER
Component/System Failure: Airbag system failed to deploy during a rollover accident. The vehicle flipped, and no airbags deployed despite the severity of the crash. The vehicle is currently impounded and available for inspection upon request. Safety Risk: My safety was put at risk because the airbags did not deploy during a rollover, increasing the risk of head, neck, and back injury. I experienced head, neck, and back pain following the accident and sought emergency medical care. Reproduction / Confirmation: UNKNOWN. The issue has not yet been reproduced or formally confirmed by a dealer or independent service center. Inspections Performed: The vehicle has been inspected by police and insurance representatives following the crash. The manufacturer has not yet inspected the vehicle. Warnings or Prior Symptoms: No specific airbag warning lights were present at the time of the crash. However, the vehicle had ongoing mechanical issues prior to the accident, including repeated service visits and unresolved performance concerns. The exact relationship between these prior issues and the airbag non-deployment is UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11704858December 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
If the jeep is not sagged to park in a garage, how can it be safe to drive on the road? The recalls are not being taken care of soon enough!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704797December 12, 2025
UNKNOWN OR OTHER
My Jeep Wrangler 4xe is currently under an active safety recall due to a high-voltage battery fire risk. Stellantis has instructed owners not to park the vehicle near structures and not to charge it until a repair is available. I live in a multi-unit residential building, and it is not possible to park away from structures, which makes it impossible to comply with the manufacturer's safety instructions. I also have a newborn, making this an immediate safety concern.There is no repair available at this time, and no timeline for a permanent remedy. Despite this, I am still required to make full lease payments and retain possession of a vehicle that cannot be safely used or stored. Stellantis has offered only a rental vehicle, which does not resolve the ongoing safety risk, housing limitations, or financial burden associated with this recall. This defect substantially impairs the safe use of the vehicle and poses a fire hazard to occupants and nearby residences. I am requesting regulatory review and assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704700December 12, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704647December 12, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
My 2024 Jeep Wrangler 4xe has multiple major safety defects involving fire risk, loss of propulsion, and engine failure. The vehicle has been subject to four significant recalls, including: * NHTSA 24V720000 (Recall 95B): High-voltage battery may fail internally and cause a fire while parked or driving. Owners are instructed to park outside away from structures and to avoid charging. * NHTSA 25V766000 (Recall 78C): Debris inside the engine may cause engine failure, loss of drive power, and engine compartment fire. * NHTSA 25V710000 (Recall A7C): OTA software error may cause sudden loss of drive power while operating the vehicle. These recall remedies are not yet available. The vehicle has become unsafe for normal use and puts my family at risk. I pursued a lemon law claim previously due to early severe issues, including charging/fire hazards, but the problems continue and are worsening. I am unable to safely drive, park, or charge the vehicle as designed. I am requesting NHTSA review due to the ongoing risks of fire, propulsion loss, and the lack of available repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704611December 11, 2025
ELECTRICAL SYSTEM, ENGINE
I was told I can’t charge the vehicle and not to park in my driveway or garage or near trees as it might catch fire or also suddenly turn off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704545December 11, 2025
ELECTRICAL SYSTEM
My 2025 Jeep Wrangler 4xe is under Safety Recall 68C / 25V-741. The recall instructs owners to stop charging the vehicle and to park away from structures due to fire risk. There is no remedy available. As a result, I cannot safely use the vehicle as intended. Stellantis Financial Services told me the only option is to pay off the lease to return it, which is unreasonable during an unresolved fire-risk safety recall. I am requesting NHTSA involvement because the manufacturer has not provided a remedy, loaner vehicle, or safe alternative transportation. I would like early lease termination with no penalties, and reimbursement of all payments made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704508December 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Jeep Wrangler 4-door Rubicon 4XE stalled/suffered complete loss of power while driving down the road. It took 3 shutdown/restarts to move the vehicle to a safe location. Since then, Jeep has issued 3 URGENT unrepaired recalls. Oct 17: NHTSA 25V-710 (drive train/loss of power - remedy not yet available), Oct 30: 25V-741 (flawed battery pack that may cause vehicle fire putting life and property at risk - remedy not yet available), and Nov 6: 25V-766 (engine potentially contaminated by sand casting potentially resulting in engine failure or unexpected loss of propulsion - remedy not available) As such, I have been deprived of a safe/reliable vehicle for 2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704504December 11, 2025
ELECTRICAL SYSTEM, STEERING, SUSPENSION
I am filing this complaint regarding the serious safety hazard associated with the fire-risk recall on my 2023 Jeep Wrangler 4xe. The official manufacturer recall letter states: “The high-voltage battery may become damaged under normal operation which could lead to a vehicle fire.” The recall instructions also direct me to: Fully discharge the high-voltage battery Not charge the vehicle Park the vehicle away from all structures because of the fire risk This indicates that the vehicle may spontaneously catch fire even when driven or stored as intended. I currently cannot safely store or use this vehicle at my residence. I am a 100% permanently and totally disabled Marine Corps veteran with PTSD, and this fire hazard and the required parking instructions significantly worsen my medical condition. There is no available remedy or repair at this time. I am requesting that NHTSA document this hazard, investigate Stellantis’ handling of this recall, and ensure owner protection given the severity of the fire risk and lack of resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704474December 11, 2025
ENGINE, VEHICLE SPEED CONTROL
On 11/7/25 I brought my Jeep Wrangler 4xe for the two active recalls and an oil change. The battery recall could not be done. The motive power was supposedly fixed. Since then there has been a new problem. The Jeep gets to the point of stall (like the motive power issue) however right before the stall it surges. This really caught me off guard the first few times and I barely avoided three accidents. Now I know when it feels like it is going to stall to be prepared to slam on the breaks. However this is not really a good situation they really need to do a full recall to fix this thing. I noticed you gave an open investigation and I think it is a separate issue from the loss of motive power issue and I think the fix for the motive power problem has exacerbated this problem of lurching/surging that I have told my dealer about no fewer than three times. The most recent almost stall and surge happened this morning as I was merging into a rotary and again because of that surge I almost lost control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704440December 11, 2025
VEHICLE SPEED CONTROL
Vehicle was in reverse on an incline, in a driveway. The throttle was unresponsive and the vehicle began to roll forward down hill. After a few moments and, without warning, the throttle suddenly jumped to near full response, quickly accelerating the vehicle in reverse, and it was necessary to slam on the brakes. This behavior of extremely low throttle response for an unpredictable duration, followed by extremely high throttle response, has happened at least 5 or 6 times. This has happened in forward as well as in reverse. The timing of this is problem is unpredictable and the dealer informed me they can't do anything about the problem if they cant' reproduce it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704404December 11, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed on the highway for 45 minutes, there was an abnormal odor of chimney fire, which continued while at the stop sign. The front passenger occupant noticed there was smoke from underneath the hood. While pulling over, the steering wheel locked up, and the occupants exited the vehicle. The engine warning light was illuminated. The damper had previously been replaced, but the vehicle was well-maintained. There were no reported injuries, air bag deployment, or crash. The fire department was able to extinguish the fire. The police were called to the scene, but there was no police report. The vehicle was towed to a tow lot. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11704360December 10, 2025
UNKNOWN OR OTHER
In the last twelve months, the vehicle has been serviced six times for ongoing issues related to the hybrid system, yet the problems persist. Despite multiple visits to the dealership, the defect remains unresolved. My 2023 Jeep Wrangler has an active hybrid battery recall (68C), which according to NHTSA is an extension of the earlier 95B recall involving risk of fire related to the hybrid battery. Recall 95B was marked “resolved” after my hybrid battery was replaced on 11/20/2025, yet I now have another recall for the same safety-related issue. This indicates that the original defect was not properly resolved and suggests ongoing hybrid system safety risks. The recall repair for 68C is still listed as “no parts available,” leaving me unable to have this safety defect corrected. During this period, the vehicle has stalled, lost power, and displayed repeated warning lights associated with hybrid system failure and recall-related issues. These events have occurred while driving and present a serious safety concern. I have opened a case with Stellantis and have documentation of all service visits and all communication with the manufacturer. Stellantis denied my buyback request without providing written reasons and closed my case. They offered a small discount on a new vehicle that would require rolling over nearly $20,000 in negative equity, which does not resolve the underlying safety defect. They also offered two vague extended warranty options but refused to provide written details, and these do not correct the defect or address the safety risk. I do not feel safe driving the vehicle. I fear the possibility of injury due to the unresolved hybrid system defect, stalling incidents, and the ongoing fire-related recall with no available remedy. Stellantis has failed to correct the defect and has not provided an adequate or safe solution. Requesting assistance as this is an active safety issue involving repeated hybrid system failures and a recall with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704315December 10, 2025
ELECTRICAL SYSTEM
Open recall with no fix that’s a safety issue do to the potential of the vehicle catching fire. I have filed a claim with mopar and they just keep saying that there’s no fix available. I’m looking to get a buy back because this vehicle is not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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