Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11707808December 30, 2025
STEERING
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at approximately 75 MPH, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering damper needed to be replaced. Upon researching online, the contact related the failure to an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure and advised that the vehicle was not under warranty. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707784December 30, 2025
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Two months ago the vehicle decided to not work at all. Couldn’t turn it on couldn’t move it. Had to have it towed where they kept it for 3 weeks and said it was main battery and replaced it. Fast forward to yesterday 12/29 and the engine light came on again. Waiting for dealership to contact when they’ll have loaner vehicle. But this is the second time in 2 months the engine light has come on. We bought the vehicle in September a month later in the shop. Now again going back to the shop. This vehicle has UNDER 30k miles and I’m not a a very happy customer right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707726December 30, 2025
ENGINE, FUEL/PROPULSION SYSTEM
On Thursday, December 18, 2025, while driving approximately 70 mph on US-30 in Indiana, my vehicle suddenly displayed a warning indicating speed would be limited and that I needed to place the vehicle in Park and restart it. At the time, I was traveling in the left lane with semi-trucks beside and behind me. The abrupt loss of speed and ability to accelerate created an immediately dangerous situation. Luckily, I was able to maneuver across traffic to the right shoulder. After placing the vehicle in Park and attempting a restart, the vehicle did not recover as expected and could not be shifted out of Park. I was stranded on the shoulder of a high-speed highway with heavy truck traffic. I have an open case with Jeep Customer Care and have made numerous calls. I have been routed between Customer Care, the Recall team, and Roadside Assistance. The vehicle currently has multiple open recalls, including those for potential power loss due to software defects, engine contamination with debris that can cause failure, fire risk, or loss of drive power, and fire risks from the hybrid battery system. No representative can confirm whether these recalls are related to my failure, despite the symptoms (sudden speed limitation, failure to restart, and inability to shift out of Park) closely matching descriptions in the power loss and engine failure recalls. On December 18th I was promised a case manager callback within one business day. That did not occur. I called again 12/22 and was routed to Roadside Assistance again, which cannot help me, and then to Recall and I just received a supervisor callback from the Recall department, and he provided no additional resolution. I have repeatedly requested escalation in all of my calls and have been continuously told there is no escalation. Not only is this a serious safety risk, but a complete failure by Stellantis/Chrysler/Jeep to provide any resolutions to a very serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707722December 30, 2025
UNKNOWN OR OTHER
The dealership refuses to perform the 68c recall for my 4xe wrangler, [XXX] They said they are worried that there will be a glitch with the recall and they will have to hold on to my jeep for 3-4 weeks until a battery replacement is available. They don’t want to do this because there are already 3 cars in the dealership awaiting the same battery replacement. Given the seriousness of the recall (battery fires), this seems like an unsafe response to the recall. They mentioned they’ve been turning multiple cars away with this recall and that they have other recalls for other models to also worry about. This is coming from Southern CDJR Newport News; 12629 Jefferson avenue; Newport News, VA; 23602; 757-350-8747 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707670December 29, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The high-voltage battery system on my Jeep Wrangler 4xe malfunctioned and is subject to Recall 25V-741 (68C). The vehicle has been under safety recall for battery fire risk for months, with instructions to park outside and avoid charging due to fire hazard. On December 29, the recall remedy failed and the vehicle was rendered completely undrivable (“bricked”) at the dealership. I was informed that hybrid battery components/repair parts are not available and there is currently no way to return the vehicle to a safe, operable condition. The vehicle cannot be moved or driven and remains stored outside. This defect creates a direct safety risk to me and others. I am unable to charge or operate the vehicle normally, and I have been advised by the dealer that the recall repair cannot be performed because there are no available batteries or parts. This leaves me without transportation and continues the safety risk identified by NHTSA, with no practical remedy or timeline. The problem has been confirmed by a Jeep dealer, and I have written documentation showing the vehicle is non-drivable due to the recall condition. I have also attempted resolution with Stellantis/Chrysler Capital without success. I request NHTSA investigate the lack of remedy availability and failures related to Recall 25V-741/68C for affected owners whose vehicles are now immobilized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707654December 29, 2025
SUSPENSION, STEERING
On Monday, December 15th at approximately 4:30pm, after having turned East onto highway 556, aka Roy Avenue, accelerating to the speed limit of 45 mph, I crossed over a "seam" connecting the roadway to the bridge, which immediately set off the infamous "death wobble" on my 2024 Jeep Wrangler JLU. I was unable to control the vehicle, and I had to slow down while wrestling with the steering so that I could pull off to the right hand side of the road. Had I not been able to react in such a quick manner, I could have easily collided with oncoming traffic, killed or injured others, or been killed myself. I took the vehicle to the dealer two days later, who said that the issue was a "steering stabilizer", which appears to be the default response from Stellantis as all steering stabilizers are on back-order. There were no warning lights, no indicators that this event was imminent and the dealership indicated that all other parts were in normal working order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707628December 29, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
This vehicle had multiple issues as a 1 year old vehicle. Shaking in the front end on the highway, leading to replacing front sway bar and dampeners. Now multiple fire hazard recalls for the battery and for engine while driving, charging, and just being parked. The vehicle has shut off while driving placing my life and others at risk in the road. No warning lights prior to any of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707507December 29, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Wrangler 4xe is affected by multiple active safety recalls, including recall 25V-741 related to a high-voltage battery fire risk, recall 25V-710 involving software issues that may cause loss of propulsion, and recall 25V-766 concerning potential engine contamination from casting sand that could result in engine failure. These defects place my safety and the safety of others at risk due to the possibility of sudden loss of power, vehicle immobilization, or fire, including while the vehicle is parked. The vehicle has not experienced a fire or complete failure to date; however, the recalls have been confirmed by the manufacturer and dealer, and I have been informed that no permanent remedy is currently available, with estimates extending into 2026. I have received recall notifications and operational guidance, including limiting battery charging and taking safety precautions, which restrict normal use of the vehicle. No warning lights or fault messages have occurred beyond standard recall notifications, and the vehicle remains available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707397December 28, 2025
SUSPENSION
REAL BAD DEATH WOBBLE IN A 2023 JEEP WRANGLER WITH ONLY 12,000 MILES ON IT NEVER BEEN OFF ROAD AND NO MODIFICATIONS A STOCK SPORT S AT 65 MPH ON I 95 GOING OVER A SLIGHT OVERPASS WITH NO POTHOLES JEEP SHOOK SO BAD I THOUGHT IY WAS GOING TO COME APART AND WOULD NOT STOP VIOLENTLY SHAKING UNTIL I BRAKED TO 30 MPH ALMOST CAUSING A MAJOR WREAK ON BUSY I 95 THIS IS HAPPENING TO MANY NEW JEEP OWNERS JEEPS ANSWER IS TO REPLACE THE STEERING STABIZER BUT THE REAL ANSWER ACCORDING TO MECHANICS IS REPLACING THE INFERIOR SUSPENSION PARTS WICH IS EXPENSIVE JEEP KNOWS THIS IS A TEMPORARY FIX AND KNOWS ITS A MAJOR PROBLEM SOMEONE WILL PROBABLY HAVE TO DIE BEFORE JEEP IS FORCED TO FIX THIS DANGEROUS DIESIGN /PARTS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707299December 27, 2025
ELECTRICAL SYSTEM
My vehicle, a 2022 Jeep Wrangler 4xe is subject to Recall 25V-741. This recall involves a serious safety defect with vehicle’s charging system, posing I fire risk when charged. This renders the vehicle unsafe to operate. At this time, there is no available repair remedy. While the official Jeep Mopar website states that repairs parts are available but the Jeep dealership states they don't have repairs available for my vehicle. I have called two different dealerships one month apart and still received the same answer. As a result of this recall, I am unable to drive or reasonably use the vehicle. The vehicle is effectively inoperable, and I am incurring ongoing financial harm, including loan payments and loss-of-use expenses, for a vehicle that cannot be safely driven. I purchased the vehicle in good faith, and shortly after purchase learned of the open recall. Stellantis has not provided a repair timeline or alternative resolution. This situation leaves me without safe transportation and no practical remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707276December 27, 2025
ELECTRICAL SYSTEM, ENGINE
1. Hybrid battery fire hazard – presents a real risk of fire while the vehicle is parked or in operation. 2.Engine debris from factory build – the engine contains debris from the manufacturing process, creating a risk of engine failure or further damage. I’ve reached out to dealership and Stellantis they offered no resolution but say they are “working on it.” No timeline given when resolution will be available while I’m still making my monthly lease payments on a defective, hazardous vehicle. Dealership said no resolution from Stellantis, Stellantis telling me to reach out to Jeep..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707255December 27, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My vehicle is subject to two open safety recalls: 68C (PHEV High Voltage Battery) and 78C (PHEV 2.0L Engine Fire / Loss of Propulsion). Recall 78C currently has no available remedy and involves risk of engine fire and sudden loss of propulsion without warning. The manufacturer has issued guidance advising modified use and safety precautions, including parking the vehicle outside and avoiding certain operating conditions. Based on these warnings and the lack of a remedy, I do not feel safe operating or using the vehicle as intended. I contacted Jeep/Stellantis Recall Customer Care multiple times and was assigned a case number. However, no loaner vehicle or transportation assistance has been provided, my assigned case manager and supervisor did not follow up, and my local Jeep dealer has not contacted me to schedule service or provide alternatives. Due to the unresolved safety recall, lack of remedy, and lack of manufacturer follow-through, I am unable to safely use the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707094December 26, 2025
ELECTRICAL SYSTEM
I have experienced TPSM issues that suddenly "resolve" by itself when taken to the dealership. On top of this, I also experience electrical issues from time to time such as audio from the radio not working, the screen glitching or not turning on, and other electrical issues. The worst issue is that I have a serious recall that can't be fixed due to parts not being available. I didn't purchase a brand new 2024 Jeep Wrangler 4xe so that I could have these issues. I should not have to worry about my jeep catching fire or parking it away from my home or other vehicles. You're welcome to inspect everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707070December 26, 2025
VEHICLE SPEED CONTROL, STEERING
Jeep shakes violently when going above 50 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706778December 23, 2025
SUSPENSION, STEERING
For a few weeks prior to 12-21-2025, I've experienced minor Jeep "death wobble" (suspension issue) at highway speeds when encountering an irregularity (bump) in the road surface. On 12-21-2025, I experienced moderate Jeep "death wobble" at around 60 mph (several times). On a desert 2 lane highway, I was seriously in danger of running off the road to the right (crashing into rock faces bigger than the car) or running into oncoming traffic to the left. I was about an hour away from home and was able to reproduce the problem. I found that the issue was minimized if I kept it under 58 mph. Unfortunately, this motivated many drivers to dangerously pass me. The next day, I took it to the local off-road mechanic and they determined it was a worn tie-rod and recommended replacing the tie rod and installing/upgrading the steering stabilizer. From what I have read during my research is that those are band aid approaches to a more serious engineering/design issue with the Jeep Wrangler. I've further learned that Fiat-Chrysler (or the current owner) has continued to address the issue that has been problematic for decades. There are no recalls for my vehicle and the relevant TSBs I could find apply to older models (latest I saw was 2020 JL). However, it's clear the issue has not been resolved on my more current model (2021 Jeep Wrangler Rubicon JL). The vehicle is available for your inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706717December 23, 2025
ELECTRICAL SYSTEM, ENGINE
This is the third time my vehicle has been recalled for battery issues. Twice it has been noted that I should not drive, charge, park my vehicle in my garage, or park it near any building or person because of vehicle fire risk. In both 2023 and 2024 they performed a software update and yet this issue still persist. In 2024, since they didn't have a fix for the problem they said we should not drive our vehicle and I was without a vehicle for 2 months. Now in 2025 they are recalling for the same fire issue for the third time. Again, I am advised not to drive, not to charge, not to park in my garage, and to keep the vehicle away from people and buildings. I have again been without a vehicle for almost a month. I spoke to the dealer this morning and again they have a software update as a fix. I asked to have my battery replaced since the two previous software updates did not fix the issue. They said they were only authorized to do the software update and Mopar would need to authorize a battery replacement. Spoke to Mopar and they say they will do the software update and only replace the battery if needed. I do not find this acceptable. I do not feel that my car is safe to drive especially with my elderly parents, children, or pets inside and yet Mopar will not authorize the replacement of my battery. I feel that after two software updates that did not fix the issue and continued vehicle fires that a battery update should be mandated, not another software update. I now have a care I don't feel safe to drive. Florida Attorney General's Office Lemon Law Hotline suggested I report this issue here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706561December 22, 2025
UNKNOWN OR OTHER
I own a 2022 Jeep Wrangler 4xe with ongoing warranty-covered hybrid system defects, including a hybrid coolant valve failure that could cause the vehicle to shut down while driving, creating a serious safety risk. The vehicle is also subject to an active high-voltage battery fire-risk recall, further affecting safety and reliability. The vehicle has been in the shop since Wednesday and Jeep has not provided a loaner or direct rental vehicle, leaving my family without transportation. Due to the combination of safety risks and loss of use, I am requesting: •Immediate manufacturer action to repair the defects •Direct rental coverage while the vehicle is in the shop •Escalation of my formal buyback request for executive review I am submitting this complaint to ensure that these safety and warranty-related issues are addressed promptly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706497December 22, 2025
STEERING, SUSPENSION
I'm Experiencing a KNOWN Jeep issue called the "DEATH WOBBLE". I only have 17800 miles on the vehicle and I'm 6 months out of warranty. when this vehicle gets into the death wobble mood it becomes totally uncontrollable and extremely unsafe to drive. the driver needs to slow down to under 40MPH or to a complete stop for it to stop. You can be driving at 65 MPH and the vehicle will go into convulsions, I feel it is SO dangerous I will not allow my wife to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706389December 21, 2025
STEERING
“Violent steering oscillation / loss of steering control at highway speeds” Speed when it occurs (usually 45–70 mph) Trigger (bumps, bridge joints, potholes) It requires slowing significantly to regain control. “This is consistent with Jeep’s known steering damper failure causing death wobble. I requested evaluation under Jeep’s known corrective actions.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706364December 21, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
There are currently 3 safety recalls; 2 with no remedies or repairs. Both recalls explain there is an imminent risk of safety. 1 recall has had no solution for over 60 days. I can’t use my vehicle as intended as it is recommended not to charge the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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