Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11517468April 17, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2023 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle shut off without warning. The dealer was notified of the failure and the contact demanded that the vehicle be bought back. The contact was informed that her request would not be honored. The vehicle was not diagnosed. The manufacturer was also notified of the failure and the contact was informed that she would receive a call back. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516865April 13, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle was purchased new. The contact stated that the vehicle failed to start at first attempt within two weeks of ownership. The contact stated that she was able to restart the vehicle after several attempts. The check engine warning light and a turtle warning light were illuminated. The vehicle was taken to the dealer, who had been receiving remote assistance from Chrysler engineers in diagnosing the vehicle. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516645April 12, 2023
SUSPENSION, STEERING
The jeep shakes violently when you hit rough terrain. It shakes and the steering wheel starts shaking. It is the death wobble. You have to slow down way below speed limit or stop to get it to stop shaking violently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516629April 12, 2023
UNKNOWN OR OTHER
Last night while driving home. My rear window blew up. It sounded like a car back fire. Left my ears ringing it was so loud. The glass shattered in a million pieces and the gas struts were hanging out. Nothing hit it, it just blew up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516551April 11, 2023
AIR BAGS
High impact six car pile up, vehicle at a complete stop and hit at a high rate of speed. Front passenger side front impact as well as rear impact, no airbags deployed.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11516548April 11, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact stated that on various occasions, the vehicle was intermittently stalling while driving from a stop signal. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515738April 6, 2023
STEERING, SUSPENSION
Our 2023 Jeep Wrangler has the "death wobble" which causes the front end of the vehicle to violently shake and the steeering wheel to almost cause loss of control. Jeep knows about this defect, as does the NHTSA. Jeep need to be mandated to do a recall and fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515357April 4, 2023
FUEL/PROPULSION SYSTEM
I received a recall notice regarding my Jeep that states that it has a high pressure fuel pump ("HPFP") that could fail prematurely. This notice was sent on 10/13/2022 and my vehicle has still not been serviced. The notice states that a HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. The fuel starvation could cause loss of motive power, which can cause a vehicle crash without prior warning. Also, it is possible that this issue could cause additional fuel system components to fail causing further damage to my Jeep. I drive my Jeep regularly, on a daily basis, and its my sole transportation for myself and my family. I feel unsafe driving it and would like to know what is the work around until parts are available to have this issue resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514401March 29, 2023
ELECTRICAL SYSTEM, ENGINE
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514342March 29, 2023
SERVICE BRAKES, ENGINE
Jan/2023 at 55mph, a vehicle swerved into my lane which required immediate braking. Applying the brake, the Jeep engine surged, and Jeep would not slow down. I reapplied brake and initially it didn't slow my vehicle. After re-reapplying the brakes, the Jeep responded to the braking. On Mar 28, 2023 traveling approximately 20 mph in a vehicle round-about, following a pickup truck which was two car lengths ahead of me and suddenly the pickup stopped for a pedestrian. I applied my brakes on my 2022 Jeep Wrangler and the engine surged, the Jeep sped forward, I reapplied the brake but my Jeep wouldn't stop until it crashed into the rear of the pickup. There was no damage to my Jeep but some rear bumper damage to the pickup. During both incidents the ESS (Engine Start/Stop) was disabled.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514338March 28, 2023
STEERING
When on the highway if I hit any kind of bump, especially if it is on any kind of turn it goes into what I learned it to be a "death wobble". I took it to my dealership and was told that it is the steering damper? No factory warranty on this part even though I have 100k warranty I believe. They also said no factory parts available, for several months, due to this issue, but I can upgrade to the "Fox" version for twice as much money and that the dealership just ordered 70 of these because of the problem. >
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514223March 28, 2023
STEERING, SUSPENSION
Two days into driving my brand-new Jeep I experienced the death wobble and lost control of my steering wheel on the freeway. I took it to the dealer they replaced the damper. But it happened again where I didn't have control but it didn't shake I just had to get off the freeway once I it stopped hydroplaning without it raining. The steering wheel is not straight and on different types of roads the car drifts and wanders. I am terrified of driving it on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514060March 27, 2023
STEERING, SUSPENSION, UNKNOWN OR OTHER
When vehicle exceeds over 50 Mph, care and steering wheel shakes uncontrollably
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513536March 24, 2023
STEERING, SUSPENSION, UNKNOWN OR OTHER
While driving the car randomly starts to violently shake (also known as death wobbles ). Steering is effected until car is almost brought to a complete stop. The car is very hard to keep on the road and is extremely dangerous. There was a recall and issued which I brought it into the dealership for but it has been 3 months and they still do not have the parts to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513311March 22, 2023
SUSPENSION, STEERING
While driving on the interstate, I passed over an expansion gap doing about 65 mph. As soon as I my left tire hit the expansion gap, the front of the vehicle started shaking uncontrollably to the point that I had to quickly decelerate from the middle lane and get to the shoulder to avoid an accident. At this time, I am awaiting being able to get into a service center to inspect, however there are many instances reported with the 2021 Jeep Wrangler 4xe with the same issue. No warners or other symptoms presented themselves prior or after the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513042March 21, 2023
STEERING, SUSPENSION
The Jeep 2021 Wrangler developed the "Death Wobble". When we hit a pot hole, the extent of the shaking almost caused us to loose control of the vehicle. We have contacted Jeep about it, but they do not believe it is a problem despite a Class Action Lawsuit for 2018-2020 Wranglers that use the same body and suspension parts as the 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513007March 21, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512996March 21, 2023
STEERING, SUSPENSION, WHEELS
Driving over 60 mph if I hit I bump the vehicle starts to violently shake. I then have to slow down for it to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512904March 20, 2023
ELECTRICAL SYSTEM, ENGINE
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512891March 20, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler