Jeep Liberty Complaints

8,882 consumer complaints on file.

#10789085November 8, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
I HAVE ATTEMPTED TO SUBMIT MY 2003 JEEP LIBERTY FOR RECALL REPAIRS RELATING TO RECALL N46 AND R06 BEGINNING MORE THAN A YEAR AGO TO MY TWO NEAREST JEEP DEALERSHIPS; TATE JEEP IN FREDERICK AND CENTURY JEEP IN MT. AIRY, MARYLAND. WHEN I INQUIRE THAT I HAVE RECEIVED NOTICES BY MAIL INSTRUCTING FOR RECALL REPAIRS I AM BEING IGNORED FOR SERVICE. CENTURY JEEP PLACED ME ON A CALL-BACK LIST, BUT I WAS NEVER CONTACTED. WHEN I CALLED AFTER 4-5 MONTHS I WAS TOLD I AM STILL ON THE WAITING LIST. A YEAR HAS GONE BY WITH NO FURTHER CONTACT. WHEN I INQUIRED OF TATE JEEP ABOUT RECALL REPAIRS THEY WILL NOT RESPOND BACK TO ME. I FOUGHT WITH CENTURY JEEP FOR ABOUT A YEAR TO HAVE MY AIRBAG RECALL ADDRESSED. FRANKLY, I AM TIRED OF BEGGING AND PLEADING WITH MY LOCAL JEEP DEALERSHIPS TO HAVE RECALL WORK PERFORMED. I HAVE BEEN AFRAID EVERY DAY I DRIVE MY LIBERTY OF HAVING THE AIR BAG EXPLODE IN MY FACE OR MY GAS TANK EXPLODING FROM A REAR END COLLISION. CAN YOU HELP PROMPT MY DEALERSHIPS TO ADDRESS THESE OUTSTANDING RECALLS. I CONTINUE TO RECEIVE RECALL NOTICES ON A PERIODIC BASIS INFORMING ME THAT MY RECALLS HAVE NOT BEEN REPAIRED, BUT THE DEALERSHIPS REFUSE TO DO ANYTHING. CENTURY JEEP TELLS ME THAT THEY DO NOT HAVE THE RECALL REPAIR PARTS IN STOCK. THEY TELL ME THAT THEY ONLY GET A COUPLE EACH MONTH FROM CHRYSLER. HOW MUCH LONGER DO I HAVE TO DRIVE THIS DEATH TRAP? I APPRECIATE ANY HELP YOU CAN PROVIDE ME. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788788November 6, 2015
FUEL/PROPULSION SYSTEM
TOOK JEEP TO AL SERRA GRAND BLANC MI TO INSTALL TRAILER HITCH PER RECALL - SAID THEY COULD NOT INSTALL DUE TO RUST - YET JEEP HAS LISTED RECALL REPAIR AS COMPLETED EVEN THOUGH NO INSTALLATION WAS DONE. DESPITE NUMEROUS CALLS TO JEEP IT IS STILL LISTED AS COMPLETED. I WOULD LIKE THE RECALL TO BE SHOWN AS INCOMPLETE IN THEIR RECORDS. I BELIEVE THIS IS A FALSIFICATION OF RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788501November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788510November 5, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE SKY SLIDER SUNROOF SLID OFF THE TRACK AND INDEPENDENTLY OPENED HALFWAY. THE SKY SLIDER SUNROOF ALSO FAILED TO FUNCTION WHEN ACTIVATED. IN ADDITION, THE WINDOW CONTROLS ON THE FRONT DRIVER SIDE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SKY SLIDER SUNROOF NEEDED TO BE PUT BACK ON TRACK. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788525November 5, 2015
STRUCTURE:BODY
THIS IS OUR SECOND PROBLEM SINCE 2010 WHEN WE PURCHASED VEHICLE THAT THE SLIDER SUNROOF HAS COME OFF IT'S TRACKS. THE FIRST TIME IT WAS ABOUT A MONTH AFTER WE PURCHASED IT AND COST 1400.00 TO FIX NOW FOR NO REASON IT JUST POPPED OFF AND BOWS AND TRACK BROKE. RAINED IN HER CAR AND SHORTED OUT ELECTRICAL. THIS IS A PIECE OF CRAP AND WHEN I LOOK AT ALL THE COMPLAINTS IT SHOULD BE SOMETHING THEY ARE LIABLE FOR FIXING BECAUSE NOW ITS GOING TO COST 3500 AND JEEP DEALERS ARE TELLING US THEY DON'T WANT TO DEAL WITH IT BECAUSE IT HAS BEEN AN ISSUE FROM THE BEGINNING. WHAT IS WRONG WITH THIS THAT JEEP PEOPLE DON'T WANT TO TAKE RESPONSIBILITY FOR THEIR FAULTY PRODUCTS AND THE NHTSA IS NOT MAKING THEM. THEY HAVE QUIT MAKING THIS FOR A REASON. BECAUSE IT WAS FAULTY AND NOT SOMETHING THAT WOULD WORK. NOW VEHICLE OWNERS ARE STUCK WITH NO OPTIONS. PLEASE CONSIDER HELPING US! MY DAUGHTER IS IN NURSING SCHOOL AND I'M A SINGLE MOTHER. WHAT ARE OUR OPTIONS. JEEP DEALERSHIPS DON'T WANT THESE CARS BACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788586November 5, 2015
UNKNOWN OR OTHER
TRYING TO GET LETTER OF COMPLIANCE ON AN ENGLISH JEEP SAYING IT MEETS US MIN. SAFETY STANDARD. I HAVE CALLED SEVERAL NUMBERS AND KEEP BEING SENT TO ANOTHER NUMBER. THE CAR WAS BUILT IN ONIO BUT NO ONE SEEMS TO KNOW WHERE TO GET THIS INFORMATION. CAN YOU HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788589November 5, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788635November 5, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE STEERING WHEEL BEGAN TO VIBRATE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788648November 5, 2015
FUEL/PROPULSION SYSTEM
WHEN FILLING THE VEHICLE WITH GAS THERE IS A "BURP" THAT PUSHES GAS OUT OF THE PIPE TO THE TANK. IT'S LIKE THE TANK ISN'T VENTING, AND BUILDING PRESSURE WHEN FILLING. THIS HAPPENS ON EVEY FILL-UP. I THOUGHT THE SERVICE STATION SHUT OFF WERE THE PROBLEM, BUT AFTER BEING ON A WEB SITE, THERE ARE ALOT MORE WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788679November 5, 2015
ENGINE AND ENGINE COOLING
MY NAME IS [XXX] EMAIL [XXX] DRIVER LICENSE [XXX] VIN# [XXX] PH# [XXX] THE (HEATER CORE REPLACES 10/27/15). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788717November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ UPDATED 02/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788367November 4, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ON 3 SEPARATE OCCASIONS, OVER THE COURSE OF THE LAST 5 MONTHS, MY JEEP HAS JUST RANDOMLY QUIT (ENGINE STALLED). THIS HAS HAPPENED WHILE DRIVING DOWN THE ROAD -(TWICE ON A FREEWAY, ONCE ON A SURFACE STREET)- ALL THE DASH INDICATOR LIGHTS HAVE COME ON AND MY JEEP ENGINE HAS JUST QUIT. I'VE BEEN VERY LUCKY THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER A COUPLE OF ATTEMPTS, I WAS ABLE TO RESTART MY JEEP. THERE IS NO WARNING TO THIS RANDOM STALLING, NO SPUTTERING, NO LOSS OF POWER, IT JUST QUITS WITH NO INDICATION. MY MECHANIC STATES THAT THIS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE THAT IS CURRENTLY ON A NATIONWIDE BACKORDER. THERE ARE 18 ORDERS IN FRONT OF MINE FROM MY LOCAL DEALERSHIP (THAT'S JUST ONE DEALERSHIP). THIS DEFECTIVE COMPONENT CAUSES YOUR VEHICLE TO RANDOMLY STALL OUT WHILE DRIVING - POTENTIALLY PUTTING MYSELF OR OTHERS IN DANGER OF AN ACCIDENT. I'M TOLD IT COULD BE WEEKS OR MONTHS BEFORE THIS PART IS AVAILABLE, SO EVERY TIME I GET IN MY JEEP I WONDER: "WILL THIS BE THE DAY THAT I GET IN AN ACCIDENT" OR WILL SOMEONE ELSE GET SERIOUSLY HURT BY HITTING ME? HOW MANY OTHERS ARE THINKING THE SAME THING? 100'S - 1000'S? I CAN'T AFFORD TO RENT A CAR FOR AN UNDETERMINABLE AMOUNT OF TIME, SO I HAVE NO CHOICE BUT TO DRIVE THIS VERY UNSAFE VEHICLE AND RISK MY LIFE AND THE LIFE OF OTHERS ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788415November 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED LIT FOR SEVERAL MONTHS AS THE FAILURE PROGRESSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT INDICATE WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT HAD BEEN WAITING FOR YEARS TO RECEIVE THE REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788431November 4, 2015
ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE THE ENGINE CUT OFF. AFTER TOWING CAR TO DEALERSHIP, THE PROBLEM WAS DIAGNOSED IGNITION DEFECT AND THE IGNITION WAS REBUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787961November 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787979November 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING A POSSIBLE FAILURE WITH THE AIR BAGS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000....UPDATED 02/02/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788092November 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787586November 2, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE LOWER CONTROL ARM SUDDENLY FRACTURED AND RENDERED THE VEHICLE INOPERABLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT LOWER CONTROL ARM FRACTURED DUE TO RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE DRIVING, A POPPING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE DUE TO FAILED BALL JOINTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787596November 2, 2015
UNKNOWN OR OTHER
THERE WAS A NOISE, LIKE GRINDING WHEN I WENT TO BACK OUT OF MY DRIVE WAY, FROM THE REAR OF THE JEEP AND WHEN TAKEN TO THE DEALERSHIP THE TECH FOUND THE REAR FLOOR HEAT SHIELD HAD COME LOSSE AND WAS RUBBING ON THE DRIVESHAFT. THE DEALERSHIP CHARGED ME $474.20 TO FIX IT ON 3/9/2015. I JUST FOUND OUT TODAY, 11/2/2015, THERE WAS A RECALL ON OTHER 2008 JEEP LIBERTYS (MY VIN NUMBER WASN'T PART OF THE RECALL) BUT IT SOUNDS LIKE THE ISSUE SHOULD HAVE BEEN! WHY WASN'T MY JEEP PART OF THE RECALL? ARE THERE OTHER OWNERS LIKE ME, WHO HAD THE SAME ISSUE BUT WEREN'T CONSIDERED PART OF THE RECALL? I THINK WE SHOULD BE! PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787613November 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty