Jeep Liberty Complaints

8,882 consumer complaints on file.

#10793220November 17, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
PURCHASED VEHICLE USED IN 2013 11/17/2015 1. ENGINE CONTINUES TO RUN WHEN KEY IS REMOVED FROM IGNITION SWITCH. WHILE PARKED. FIRST NOTICED LAST WEEK 11/08/2015 (ONLY AS LONG AS THE PRESET TIME ON THE RADIO SHUT OFF OR THE DOOR IS OPENED) 2. WITH CRUISE CONTROL SET AND GOING UP HILL, TRANSMISSION DOWN SHIFTS TO MAINTAIN SPEED. WHILE TRYING TO KEEP SPEED UP AND THEN BREAK APPLIED, EXCESSIVE FORCE IS REQUIRED TO DIS-ENGAGE CRUISE CONTROL. WHILE DRIVING AT NORMAL SPEEDS. FOR AS LONG AS I CAN REMEMBER. (BREAK SWITCH HAS BEEN CHANGED TWICE) 3. WHILE FILLING FUEL TANK AT GAS STATION, PAYING CLOSE ATTENTION TO THE PUMP, FUEL WILL POUR OUT FROM THE FILLER NECK AFTER THE PUMP HAS SHUT OFF. FOR AS LONG AS I CAN REMEMBER. (MANY OCCASIONS) 4. CHECK ENGINE LIGHT CONTINUOUSLY ON. POSSIBLE DAMAGE TO HOSES ON EMISSIONS CANISTER IN LEFT REAR WHEEL WELL DUE TO GAS SPILLAGE? (AS LONG AS I CAN REMEMBER) 5. GAS CAP INDICATOR COMES ON AT START. POSSIBLE DAMAGE TO HOSES ON EMISSIONS CANISTER IN LEFT REAR WHEEL WELL DUE TO GAS SPILLAGE? (NEED TO MANUALLY TURN OFF, CHANGED GAS CAP TWICE) 6. IT SEEMS THAT ALL THINGS ELECTRICAL HAVE A DELAY TO THEIR FUNCTION, FLASHING HIGH BEAMS, HONKING HORN... WHILE PARKED OR DRIVING. FOR AS LONG AS I CAN REMEMBER. (ALL OF THE TIME)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806979November 16, 2015
FUEL SYSTEM, GASOLINE, STRUCTURE
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP HAS NOT ADDRESSED THE FUEL TANK PROBLEMS RECALL NOTICE. *SMD THE CONSUMER STATED HE WAS FIRST INFORMED IN MARCH 2014, THE PARTS WERE NOT AVAILABLE. AS OF AUGUST 2015, THE PARTS WERE STILL NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790608November 16, 2015
AIR BAGS
TAKATA RECALL--TOOK VEHICLE TO DEALER IN REGARDS TO AIRBAG RECALL. WAS TOLD "PARTS ARE UNAVAILABLE TO FIX THIS ISSUE", BUT IT WAS "SAFE TO DRIVE" AS LONG AS THE AIRBAG INDICATOR LIGHT DID NOT REMAIN ON FULL TIME. ON THE WAY HOME FROM THE DEALER, THE INDICATOR DID INDEED COME ON & NOT GO OFF. IN RESEARCHING THIS ONLINE, I SEE "PARTS WILL NOT BE AVAILABLE UNTIL LATE 2016!" I HAVE CALLED CHRYSLER ABOUT BEING UNABLE TO DRIVE MY VEHICLE & WAS BASICALLY BRUSHED OFF. THE ONE PERSON WHO WAS TRYING TO HELP US, HAD US ON HOLD SO LONG CALLING AROUND THAT THEIR SYSTEM HUNG UP THE PHONE. I CAN NOT SIT ON A CAR FOR A YEAR, UNABLE TO DRIVE IT, HAVING TO RELY ON ONE VEHICLE FOR OUR FAMILY, AND NOT HAVE ANY RECOURSE OR COMPENSATION TO OFFSET OUR TIME & FRUSTRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790628November 16, 2015
UNKNOWN OR OTHER
MY PASSENGER SIDE WINDOW HAS FALLEN DOWN AND IT WILL COST ABOUT $400 TO HAVE IT REPAIRED. FROM MY UNDERSTANDING THIS IS CAUSED BY A DEFECTIVE WINDOW REGULATOR. I HAVE READ THAT CHRYSLER USED A CHEAP PLASTIC CLIP IN ITS ASSEMBLY. THIS IS THE 2ND WINDOW THIS HAS HAPPENED TO. IN SEARCHING THE INTERNET THERE ARE THOUSANDS OF PEOPLE THAT HAVE HAD THIS PROBLEM, MOST OF THE PROBLEMS ARE IN THE 2004 MODEL. JEEP REALLY SHOULD DO A RECALL ON THIS PROBLEM. I ONLY HAVE 36,000 MILES ON THIS VEHICLE AND THESE PROBLEMS SHOULD BE PAID FOR BY JEEP CHRYSLER. I WAS DRIVING TO THE STORE THE OTHER DAY IN POURING DOWN RAIN WHEN ALL OF THE SUDDEN THE WINDOW DROPPED DOWN. I STOPPED MY CAR AND TRIED TO PULL IT UP, BUT IF FELL DOWN TOO FAR. THE INSIDE OF MY CAR GOT VERY WET BECAUSE OF THIS AND I HAD TO RETURN HOME. I THEN TOOK IT TO MY LOCAL REPAIR SHOP. IT IS STILL THERE, SO I HAVE BEEN WITHOUT A CAR FOR 4 DAYS. AS I HAVE SAID THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM AND CHRYSLER JEEP WON'T DO A THING ABOUT IT FOR THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790720November 16, 2015
UNKNOWN OR OTHER
WHILE TRYING TO HAVE THE N46 RECALL DEALT WITH IN A TIMELY FASHION I HAVE BEEN GETTING THE RUN AROUND FOR MONTHS FROM SANSONE JEEP DEALER IN AVENEL, NJ I TRIED THREE TIMES TO MAKE AN APPOINTMENT. THE FIRST TIME I WAS SENT AN EMAIL THAT THEY WOULD CONTACT ME SHORTLY, AND NEVER DID. THE SECOND TIME THEY AGAIN SENT ME AN EMAIL THAT THEY WOULD CONTACT ME SHORTLY, AND DID NOT CONTACT ME AGAIN ATTACHED IS AN EMAIL WITH THEIR RESPONSE SHOWING THIS WAS BACK IN MARCH. NOTE IN THE EMAIL I ASKED IF THERE WAS A PROBLEM WITH GETTING THIS DONE AND STILL NO RESPONSE. FINALLY, AFTER BEING THERE IN PERSON AND GETTING AN APPOINTMENT FOR NOV 16TH. I TOOK OFF FROM WORK AND LOST A DAYS PAY IN ORDER TO DEAL WITH THIS PROBLEM. AFTER MY CAR BEING THERE ALL DAY I WENT TO PICK IT UP JUST FOR THEM TO TELL ME THEY LOOKED AT AND WILL ORDER THE PART. WHY WASN'T THIS PART ORDERED A MONTH AGO WHEN I MADE THE APPOINTMENT. I KEEP RECEIVING NOTICES ABOUT HOW IMPORTANT IT IS TO HAVE THIS FIXED. BUT NOW I 'M NOT SURE IT IS IMPORTANT ENOUGH TO LOSE ANOTHER DAY OF WORK. MR.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790739November 16, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790095November 13, 2015
AIR BAGS
AIRBAG LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790129November 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 02/04/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790338November 13, 2015
POWER TRAIN
A DAY BEFORE THANKSGIVING. I WAS DRIVING DURING A SNOW STORM. MY CAR WONT GO INTO 4X4 CAUSING ME TO LOOSE CONTROL. HAD IT FIXED IN FEB 2015 FOR $680.00. REPLACE THE DRIVESHAFT. NOW THAT IT IS HAPPENING AGAIN. ON NOV 2 TIL NOW *NOV 13, 2015* STILL SAME PROBLEM. IT IS SO MUCH NOISE AND LOT OF VIBRATION. WHEN I MAKE A TURN RIGHT IT IS QUIET AND NO VIBRATION BUT GOING LEFT MAKE IT WORSE. ON A REVERSE THAT EVEN WORSE ALMOST CANT REVERSE AT ALL. DRIVING ON THE HIGHWAY AT SOME SPEED IT GET QUIET AND NO VIBRATION BUT WILL RETURN THAT HORRIBLE NOISE AND VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790339November 13, 2015
ENGINE
THE ENGINE LIGHT COME ON AND STAY ON. THE ONLY TIME IT WILL GO OFF IN THE WINTER TIME. BUT WILL COME BACK ON ONCE THE WARM WEATHER COME. HAD IT TEST AND WAS TOLD A SPARK PLUG OR AROUND THE SPARK PLUG. I CHANGE ALL THE SPARK PLUG AND STILL ENGINE LIGHT COME ON. IT HAVE BEEN GOING ON FOR ABOUT 3 YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789833November 11, 2015
SUSPENSION
10/5/2015 - RIGHT FRONT TIRE FELL OFF WHILE TURNING INTO DRIVEWAY - BOLTS SHEARED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789618November 10, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), IT WAS DISCOVERED THAT THE FRONT CONTROL ARMS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789147November 9, 2015
UNKNOWN OR OTHER
I HAVE REPAIRED MY ELECTRIC WINDOWS TWICE, DRIVER SIDE, REAR PASSENGER SIDE AND NOW FRONT PASSENGER SIDE. THIS HAS COST ME SEVERAL HUNDRED DOLLARS FOR TWO REGULATORS AND NOW I CAN'T FIX THE RECENT PASSENGER WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789176November 9, 2015
AIR BAGS
RECALL OCCUPANT RESTRAINT CONTROL MODULE R06 / NHTSA 15V-046 RECALL IS DATED 2/6/15. IT IS NOW NOVEMBER 2015 AND THE PARTS ARE NOT AVAILABLE TO GET THIS SAFETY RECALL ISSUE CORRECTED. I HAVE CONTACTED BY DEALER SINCE FEB 2015 TO BE TOLD THE SAME THING THAT CHRYSLER HAS NOT SENT THEM THE PARTS. HOW MUCH LONGER DO I NEED TO WAIT PUTTING MYSELF AT RISK??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789241November 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER SIDE AIR BAG UNEXPECTEDLY DEPLOYED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN DROVE HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), BUT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789231November 9, 2015
STRUCTURE:BODY, SERVICE BRAKES
THE VEHICLE WAS IN NEED OF NEW BRAKES, ROTORS, PARKING BRAKE SHOES AND HARDWARE AT 93000 MILES. A GRINDING NOISE FROM THE REAR DRIVERS SIDE BRAKING SYSTEM WAS PRESENT WHEN IN MOTION AND ASSUMED TO BE WARPED ROTORS. WHEN THE ROTORS WERE REMOVED IT WAS FOUND THAT THE PARKING BRAKE BACKING PLATE AND THE BOLTS THAT SECURE IT HAVE RUSTED TO THE EXTENT THAT THE PLATE IS LOOSE AND NO LONGER SECURED, WHICH MAKES THE PARKING BRAKE DEFECTIVE AND IS A SERIOUS SAFETY CONCERN. THIS APPEARS TO BE A VERY COMMON PROBLEM AND FOR A VEHICLE UNDER 10 YEARS OLD AND 100000 MILES TO HAVE PARTS RUST SO SEVERELY THAT THEY FAIL IS AN ISSUE THAT CHRYSLER SHOULD ADDRESS, AS IT IS OBVIOUS THAT THIS PART WAS NOT MADE TO LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789378November 9, 2015
AIR BAGS
THIS COMPLIANT IS TO INFORM NHTSA THAT MY LOCAL CHRYSLER DEALER (CENTENNIAL CHRYSLER JEEP, 9980 E ARAPAHOE RD, ENGLEWOOD, CO 80112, 877-216-2706) INDICATES THAT THEY HAVE NOT RECEIVED AND DO NOT HAVE THE REPAIR PARTS TO PERFORM CHRYSLER RECALL NO. 6 R06 / NHTSA RECALL NO. 15V-046 THAT WAS RELEASED ON JANUARY 27, 2015. THIS RECALL IS FOR REPLACING THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. THE DEALER REPORTED THAT THEY DO NOT KNOW WHEN THE REPAIR PARTS WILL BE AVAILABLE. THIS DELAY IS UNACCEPTABLE, ESPECIALLY CONSIDERING THE RECALL DATE IS OVER 10 MONTHS OLD. I RESPECTFULLY REQUEST NHTSA INFORM CHRYSLER TO EXPEDITE RELEASE OF THESE REPAIR PARTS IMMEDIATELY TO RECTIFY POTENTIALLY UNSAFE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789388November 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789436November 9, 2015
ENGINE
WAS DRIVING DOWN THE HIGHWAY AND QUIT. HAD TOWED TO SHOP AND THEY SAID THE ENGINE WAS SHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789079November 8, 2015
AIR BAGS
THIS COMPLAINT IS IN REGARDS TO THE FOLLOWING: THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. AS OF NOV 7, 2015 THIS REPAIR HAS NOT BEEN COMPLETED AND I HAVE NOT HAVE ANY CONTACT FROM THE MANUFACTURER. I AM CONCERNED FOR THE SAFETY OF MY 19 YEAR OLD DAUGHTER WHO IS THE PRIMARY OPERATOR OF THIS JEEP. THE ONLY INFORMATION I HAVE BEEN ABLE TO FIND ABOUT THE STATUS OF THIS REPAIR FROM CHRYSLER JEEP INDICATES THERE IS NOT YET A REMEDY AVAILABLE UNTIL 2016. THE LAST RECALL NOTICE I RECEIVED WAS AS OF FEB 6, 2015 BUT I BELIEVE I RECEIVED OTHERS DATING BACK TO 2014. THE SAFERCAR.GOV WEBSITE CURRENTLY SHOWS THE FOLLOWING: RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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