Jeep Liberty Complaints

8,882 consumer complaints on file.

#10205387October 10, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
AIR CONDITIONER WOULD INTERMITTENTLY BLOW WARM AIR. BROUGHT IT TO THE DEALERSHIP, SEVERAL TIMES. EVENTUALLY IT WAS FOUND TO BE THE BEARING IN THE COMPRESSOR. THE BEARING WOULD HEAT UP AND BIND, CAUSING THE CLUTCH NOT TO ENGAGE. HAD TO REPLACE THE WHOLE COMPRESSOR( $900.00). AIR CONDITIONER FINALLY BLOWS COLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205120October 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AUTOMATIC TRANSMISSION TORQUE CONVERTER IS GOING INTO PARTIAL LOCK-UP. MANUFACTURER IS AWARE OF SITUATION PER KN 87887255, BUT THERE IS NO REPAIR AT THIS TIME. HESITATION, SHUDDER, ALMOST STALLS. BEEN OCCURRING SINCE PURCHASED NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205091October 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A LETTER WAS SENT TO ME FROM CHRYSLER CONCERNING "SAFETY RECALL F23 LOWER BALL JOINTS". I HAVE CONTACTED CHRYSLER SEVERAL TIMES AND NOTHING HAS BEEN DONE TO ASSIST ME IN RESOLVING THIS "POTENTIAL "LIFE THREATENING" DEFECT ON MY VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205103October 5, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE REMOTE KEY WOULD NOT LOCK OR UNLOCK THE DOORS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LOCK FAILED COMPLETELY. THE OTHER DOORS WERE ABLE TO BE MANUALLY LOCKED AND UNLOCKED. THE DEALER STATED THAT THE SOLENOIDS FOR EACH DOOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT AND FAILURE MILEAGES WERE 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205112October 5, 2007
FUEL SYSTEM, DIESEL: PRE-HEATER
TODAY MY 2006 JEEP LIBERTY DIESEL WOULD NOT START. I DISCOVERED THAT THE FUEL FILTER HAD LOST PRIME AND THERE WAS DIESEL FUEL LEAKING FROM THE HEATER PLUG CONNECTOR THAT IS CONNECTED TO THE FUEL FILTER HOUSING. I UNPLUGGED THE CONNECTOR AND NOTICED THAT THE YELLOW PLASTIC PLUG HEAD SHOWED NOTICEABLE SIGNS OF SCORCHING (BROWN DISCOLORATION) AROUND THE PIN HOLES. ALSO, WHEN I DISCONNECTED THE PLUG THERE WAS A HISS OF AIR ESCAPING FROM THE SYSTEM. NO DOUBT THIS AIR LEAK IS WHAT CAUSED MY INITIAL PROBLEM OF LACK OF FUEL PRESSURE CAUSING THE VEHICLE TO FAIL TO START. HOWEVER, THE BIGGER CONCERN HERE IS THAT THE SYSTEM IS LEAKING FUEL AND THE HEATER SEEMS TO BE SHORTING OUT ITS ELECTRICAL COMPONENTS WHICH IS A VERY DANGEROUS COMBINATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205009October 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2005 JEEP LIBERTY WITH A RECALL FOR THE LOWER BALL JOINTS. CUSTOMER STATES THAT SHE NOTICED THE METAL ON THE TIRES COMING OUT. MECHANIC TOLD HER THE BALL JOINTS WERE ON TOO TIGHT AND THREW THE JEEP OUT OF ALIGNMENT. *KB THE CONSUMER IS SEEKING REIMBURSEMENT FOR NEW TIRES, ALIGNMENT, WASTE TIRE FEE AND LABOR. THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED SOMEONE SHOULD HAVE NOTICED HOW BADLY THE ALIGNMENT WAS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205011October 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
2003 JEEP LIBERTY WITH LOWER BALL JOINT PROBLEMS. CUSTOMER STATES THAT SHE NEVER RECEIVED THE RECALL FOR THE LOWER BALL JOINT REPAIR. SHE ENDED UP BREAKING DOWN ON THE ROAD, AND CHRYSLER WILL NOT REFUND HER. *KB THE CONSUMER STATED WHILE DRIVING, THE LEFT FRONT WHEEL BECAME LOOSE AND FELL OF THE VEHICLE. THE MANUFACTURER STATED THE WAY THE CONSUMER WENT ABOUT HAVING THE VEHICLE REPAIRED NEGATED ANY REASON FOR THEM TO CONSIDER REIMBURSEMENT. THE DEALER ALSO FOUND PLAY IN THE LEFT FRONT OUTER TIE ROD AND LEFT FRONT AXLE BOOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204663October 2, 2007
ENGINE AND ENGINE COOLING
REPLACED HEAD GASKET, HAD TO HAVE CAR TOWED ON 9/4/07. TOOK UNTIL 10/1/07 TO GET MY CAR REPAIRED. MY MECHANIC CALLED FOR PARTS AND WERE TOLD THEY WERE BACK ORDERED. WELL, WHEN I PICKED VEHICLE UP ON 10/2/07 I WAS TOLD THE PARTS WERE BEING SNATCHED UP DUE TO DEMAND ON THE JEEP LIBERTY (MINE'S AN '04) HAVING PROBLEMS WITH SOME OF THE HEAD GASKETS. MY CAR ONLY HAD 43,000 WHEN I PURCHASED USED/NEW 6/1/07. WHEN I PUT IN SHOP IT HAD 49,575 MILES. MY MECHANIC STATED THAT THE GASKET SHOULD HAVE BEEN GOOD FOR AT LEAST 100,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204686October 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE LOWER BALL JOINTS. AT 16,703 MILES, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. AFTER THE BALL JOINTS WERE REPLACED, HE WAS NOT INFORMED THAT THE ALIGNMENT WAS NOT PERFORMED. FOUR MONTHS AFTER THE REPLACEMENT, HE NOTICED THAT THE TIRES WERE WORN DUE TO THE ALIGNMENT NOT BEING PERFORMED. THE VEHICLE HAD 19,500 MILES AT THAT TIME. THE CONTACT CALLED THE DEALER TO DEMAND A FREE ALIGNMENT, BUT WAS INFORMED THAT HE WOULD BE RESPONSIBLE FOR THE CHARGES. THE TRANSMISSION TYPE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 19,500 AND FAILURE MILEAGE WAS 16,703.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204508October 1, 2007
FUEL SYSTEM, GASOLINE:STORAGE, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE, STRUCTURE
THE 2007 JEEP LIBERTY SPORT MY PARENTS AND 3 YEAR OLD CHILD WERE IN WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER CAR THAT WAS TRAVELING AT APPROX. 45 MPH UPON IMPACT, RESULTING IN THE JEEP ROLLING OVER SEVERAL TIMES. THE OTHER CAR STRUCK THE JEEP DIRECTLY IN THE MIDDLE, CAUSING THE MIDDLE SECTION TO CAVE IN, FORCING THE PASSENGER SEAT INTO THE DASH/GLOVE COMPARTMENT. THE REAR AXLE ON THE PASSENGER SIDE SEPARATED FROM THE FRAME, THE DRIVE-TRAIN SEPARATED, THE GAS TANK RUPTURED, AND THE REAR SHOCK SPRINGS CAME OFF. THE PERSON SEATED IN THE FRONT PASS. SEAT SUSTAINED A SPINAL FRACTURE AND BRAIN HEMORRHAGING. THE DRIVER SUSTAINED INTERNAL BRUISING/DAMAGE FROM HITTING THE STEERING WHEEL, ULTIMATELY BREAKING THE STEERING COLUMN. ALL OCCUPANTS WERE WEARING THEIR SEAT BELTS. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10204966October 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER WOULD LIKE TO KNOW WHY THE DEALER DENIED HIS CLAIM FOR THE REPAIR. THE CONSUMER HAD TO PAY FOR THE REPAIR ON HIS VEHICLE EVEN THOUGH IT WAS UNDER RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204145September 26, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I FOUND BACK WINDOW DROPPED INTO DOOR TWICE ON ITS OWN AND WOULD NOT GO UP. FRONT PASSENGER SIDE WINDOW DROPPED INTO DOOR ONCE ON ITS OWN AND WOULD NOT GO UP. FIRST TIME WAS JUNE 8, 2006. SECOND TIME WAS JUNE 20, 2007. THIRD TIME WAS SEPTEMBER 4, 2007. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204904September 26, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LTR IN REGARDS TO THE RECALL SERVICES ON HER 2002 JEEP LIBERTY; SHE IS SEEKING REIMBURSEMENT AND RECOMMENDATIONS ON HOW TO RESOLVE REPAIRS DONE TO HER VEHICLE. *KB THE CONSUMER STATED THE VEHICLE HAS A BAD VIBRATION WHEN COMING TO A STOP. THE CONSUMER WAS TOLD THE TIRES NEEDED TO BE BALANCED AND ROTATED, HOWEVER THE CONSUMER CONTINUED TO FEEL THE VIBRATION AFTER THE WORK WAS DONE. THE CONSUMER WAS INFORMED THE BRAKES AND ROTORS HAD RUSTED. THE WIPER BLADES WERE REPLACED. THE DRIVERS SIDE SPEAKER WAS MAKING A RATTLING NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204151September 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON OUR JEEP LIBERTY WENT ABOUT A MONTH AND HALF AGO. WE BROUGHT IT TO THE JEEP DEALERSHIP IN LINCOLN, RHODE ISLAND AND WERE TOLD IT WAS COVERED UNDER THE 7 YEAR/70,000 MILE WARRANTY; HOWEVER, THEY ALSO TOLD US WE WOULD HAVE TO WAIT FOR A NEW TRANSMISSION, BUT A REBUILT ONE WOULD BE FASTER AND JUST AS GOOD. THEY HAD OUR VEHICLE FOR ABOUT A WEEK. WE TRIED TO BE PATIENT EVEN THOUGH IT WAS DIFFICULT TO NOT HAVE THE USE OF OUR VEHICLE FOR THIS AMOUNT OF TIME. WE GOT THE JEEP BACK AND NOW THE TRANSMISSION HAS GONE AGAIN. THE VEHICLE WAS BUCKING AND SMELLED LIKE IT WAS ON FIRE. IT IS MY OPINION THAT IF HE HAD CONTINUED TO DRIVE IT THAT DAY, IT WOULD HAVE CAUGHT ON FIRE. WE CALLED THE SAME DEALERSHIP, BUT THEY WERE NOT ABLE TO TAKE IT RIGHT AWAY. WHEN WE DID DROP IT OFF, IT SAT THERE BEFORE THEY COULD LOOK AT IT. THEY SAID IT WAS A FAULTY PART IN THE TRANSMISSION AND AGAIN THAT WE WOULD HAVE TO WAIT THREE WEEKS FOR A NEW TRANSMISSION, BUT THE PART COULD BE ORDERED AND SENT BY FEDERAL EXPRESS. WE CANNOT BE WITHOUT THIS VEHICLE AGAIN FOR THREE WEEKS SO WE CHOSE THE REBUILT TRANSMISSION. I CALLED TODAY, AND THEY HAVEN'T GOTTEN THE PART AND HAVEN'T CALLED ME BACK WITH WHERE IT IS. I CALLED JEEP CUSTOMER SERVICE AND THEY SAID MAYBE THEY COULD OFFER "GOODWILL ASSISTANCE" WITH A LOANER VEHICLE, BUT THEN SAID NO BECAUSE IT IS NOT COVERED IN OUR WARRANTY AND WE ARE OVER IN MILEAGE, EVEN THOUGH OUR JEEP IS NOT 7 YEARS OLD AND DOES NOT HAVE 70,000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204109September 25, 2007
FUEL SYSTEM, DIESEL
I, LIKE MANY OTHERS, HAVE A 2005 JEEP LIBERTY CRD DIESEL. MY FUEL FILTER HEAD IS LEAKING FUEL FROM THE HEATER CONNECTOR WHICH COULD EASILY RESULT IN A FIRE. MY CONNECTOR IS SOAKED IN DIESEL FUEL. CHRYSLER NEEDS TO BE AWARE OF THIS AMD OFFER SOME COURSE OF ACTION BEFORE SOMEONE GETS HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204893September 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CUSTOMER STATED THAT SHE RECEIVED THE RECALL AND DEALER TOLD HER WHEN SHE CALLED TO SET AN APPOINTMENT THAT THEY WOULD NOT BE ABLE TO REPLACE THE PARTS BECAUSE THEY DID NOT ISSUE ENOUGH PARTS. *KB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203865September 23, 2007
CHILD SEAT:SHELL:BOOSTER
MY 3 YEAR OLD CHILD WAS RESTRAINED IN AN EVENFLO "BIG KID BOOSTER SEAT" IN THE REAR-MIDDLE SEAT POSITION OF A 2007 JEEP LIBERTY. THEY WERE T-BONED BY A DRUNK DRIVER RUNNING A RED LIGHT, AND THE VEHICLE ROLLED-OVER SEVERAL TIMES, ULTIMATELY LANDING ON THE ROOF. THE EMS PERSONNEL AND THE EMERGENCY ROOM DOCTORS BOTH DEEMED THE CHILD BOOSTER SEAT TO BE "INADEQUATE" AND A "VERY POOR RESTRAINT," (AS WRITTEN IN MY DAUGHTER'S MEDICAL RECORDS). EVERY INTERCONNECTING COMPONENT BECAME LOOSE, ULTIMATELY RESULTING IN MY DAUGHTER HITTING HER HEAD & RECEIVING A DEEP CUT, WHICH HAS LEFT HER WITH A PERMANENT SCAR. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10203380September 18, 2007
FUEL SYSTEM, DIESEL: PRE-HEATER
LEAK FROM FUEL HEATER ELECTRICAL CONNECTION CAUSED VEHICLE TO STOP OPERATING. WHEN THE SYSTEM IS PRIMED FUEL IS SPRAYED INTO THE ENGINE COMPARTMENT. I TALKED TO CHRYSLER AND THEY SAID THIS WAS NOT COVERED AFTER 36,000 MILES. THE ELECTRICAL CONNECTION IS BURNED AND DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203195September 17, 2007
SUSPENSION, STRUCTURE, TIRES
I AM ON MY 2ND REPAIR OF BALL JOINTS WITH MY 2003 JEEP LIBERTY, I HAVE ALSO HAD A REPAIR WHEN WATER GATHERED AND CAUSED MY FRONT PASSENGER SIDE CARPET TO GET SOAKED WITH WATER. MY ISSUE IS RELATED TO MY TIRES, I HAVE HAD RUBBING AND VEERING TO THE RIGHT PROBLEMS SINCE I PURCHASED MY CAR A FEW YEARS AGO. I HAVE TAKEN IT IN QUESTIONING ALIGNMENT AND WAS TOLD I NEEDED TO ROTATE EVERY OIL CHANGE WHICH I DUE BUT THE PREMATURE WEAR ON MY TIRES IS BAD. I BELIEVE IT IS CAUSED FROM THE UPPER AND LOWER BALL JOINT PROBLEMS AND FEEL MY TIRES NEED TO BE REPLACED BY THE DEALER AT NO CHARGE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203062September 15, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BOUGHT A 2002 JEEP LIBERTY 6 MONTHS AGO. I DON'T KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL I RECEIVED 2 WEEKS AGO ABOUT LOWER BALL JOINTS BUT THIS HAS HAPPENED 5 OR 6 TIMES, WHEN THE ROAD IS WET AND I APPLY BRAKES I START TO SLIDE AND CANT STOP. ONE DAY I WAS GOING TO MAKE A RIGHT TURN AND ALL I COULD DO WAS SLIDE, I WASN'T EVEN ABLE TO MAKE THAT TURN. I HAVE READ OTHER COMPLAINTS AND SEE THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM, SHOULDN'T THIS BE A SAFETY RECALL. THIS JEEP HAS APPROX. 55000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty