Jeep Liberty Complaints

8,882 consumer complaints on file.

#10255368January 16, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
UPPER BALL JOINTS WORN TO THE POINT THE VEHICLE WAS CONSIDERED UNSAFE BY JEEP DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255144January 15, 2009
VISIBILITY
REAR PASSENGER SIDE WINDOW SUDDENLY DROPPED OFF THE TRACK WHILE DRIVING. AN INFANT WAS IN A CAR SEAT ON THAT SIDE OF THE VEHICLE AND THIS COULD HAVE CAUSED DEBRIS TO ENTER VEHICLE. THIS IS THE FOURTH INCIDENT OF A POWER WINDOW SUDDENLY FALLING FOR THIS VEHICLE. DEALER STATES THAT WINDOW REGULATORS ARE POORLY DESIGNED. A REPLACEMENT DESIGN IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255187January 15, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS FLICKER OFF AND ON. THE FAILURE HAS BEEN PERSISTENT FOR APPROXIMATELY ONE WEEK. THROUGH ONLINE RESEARCH, SEVERAL COMPLAINTS WERE FOUND FOR THIS VEHICLE REGARDING THE SAME COMPONENT. THE DEALER HAS NOT YET BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255113January 14, 2009
VISIBILITY
DRIVERS SIDE AND PASSENGER SIDE ELECTRIC WINDOWS WOULD STALL AND DRAG WHILE BEING PUT UP. JEEP REPLACED PARTS AND FIXED THE ISSUE WITH NO CHARGE. MY JEEP IS NOT QUITE 2 YEARS OLD AND HAS 32,000 MILES. THE DRIVERS SIDE WINDOW HAS BEEN USED MORE (AS YOU CAN IMAGINE) AND IT HAS BEEN GETTING PROGRESSIVELY WORSE FOR 6 MONTHS OR SO. I ALSO HAD TO HAVE A TRANSMISSION REGULATOR PUT IN WHEN THE CAR WAS NEW. IT WAS SHIFTING ROUGH.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254884January 13, 2009
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
A WIRING HARNESS IN MY 2002 JEEP LIBERTY FAILS EVERY YEAR OR SO - THIS DISABLES THE ABS BRAKES AND CAUSES THE SPEEDOMETER TO WANDER AND BE INACCURATE. THE DEALERSHIP HAS REPLACED THE HARNESS 3 TIMES (OUT OF WARRANTY) AT A COST OF ABOUT $200 EACH TIME. MY ABS SYSTEM IS DISABLED FROM THE TIME THE HARNESS FAILS UNTIL I GET IT FIXED. THE ABS LIGHT AND BRAKE LIGHT ILLUMINATE ON THE DASH WHEN IT FAILS - AND STAYS ON UNTIL THE REPAIR IS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253173December 30, 2008
SUSPENSION
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. APPROXIMATELY TWO MONTHS AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD A NOISE IN THE FRONT END OF THE VEHICLE. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE BALL JOINTS WERE THE CAUSE OF THE FAILURE. SHE WAS UNSURE IF IT WAS THE UPPER OR LOWER JOINTS THAT NEEDED REPAIR. THE DEALER REPAIRED THE VEHICLE FOR FREE IN JULY OF 2006. IN JANUARY OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE BALL JOINTS AND THE DEALER STATED THAT THE ISSUE WAS PREVIOUSLY REPAIRED. THREE DAYS AGO, WHILE MAKING A RIGHT TURN, THE CONTACT COULD NOT MOVE THE VEHICLE. SHE EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TILTED OUTWARDS. THE VEHICLE WAS TOWED TO ANOTHER DEALER AND THEY STATED THAT THE UPPER BALL JOINTS NEEDED TO BE REPAIRED. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE IS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253000December 29, 2008
VISIBILITY
ALL OF MY POWER WINDOWS HAVE FALLEN INTO THE DOOR AT ONE POINT OR ANOTHER OVER THE PAST YEAR AND A HALF. JEEP HAS FIXED THIS ISSUE EACH TIME, BUT THEY FIX THE ISSUE WITH THE SAME PARTS THAT ARE DEFECTIVE SO IT IS INEVITABLE THAT IT WILL HAPPEN AGAIN. THIS IS CLEARLY FAULTY CRAFTSMANSHIP AND NEEDS TO BE RECALLED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253119December 29, 2008
SERVICE BRAKES, HYDRAULIC
WHEN CHANGING BRAKE PADS, I NOTICED A BUBBLE ON THE SIDE OF THE BRAKE LINE. ALL 4 BRAKE LINES WERE INVOLVED. THE BUBBLE WAS ON THE RUBBER PORTION OF THE LINE CLOSE TO THE CALIPER. I MADE AN APPOINTMENT WITH THE LOCAL DEALERSHIP TO HAVE THE LINES REPLACED. THEIR INSPECTION IDENTIFIED A FIFTH LINE WITH A RUPTURE ALSO. ALL WERE REPLACED. SINCE THIS IS A SAFETY COMPONENT I ASKED IF JEEP WAS REPLACING THE PARTS AND WAS INFORMED IT WAS NOT COVERED BY THEM OR MY EXTENDED WARRANTY. THIS VEHICLE IS A 2006 JEEP LIBERTY AND HAD 48,870 MILES AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252850December 26, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE KEYLESS ENTRY FAILED. HE WAS ABLE TO LOCK THE DOORS MANUALLY. THE DEALER REPLACED A FUSE TO REMEDY THE FAILURE; HOWEVER, THE KEYLESS ENTRY FAILED AGAIN. THREE OUT OF THE FOUR DOORS COULD NOT BE LOCKED OR UNLOCKED WITH THE KEYLESS ENTRY NOR BY HAND. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252569December 22, 2008
SUSPENSION:FRONT
RIGHT FRONT UPPER BALL JOINT GETTING CLOSE TO SEPARATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252355December 20, 2008
POWER TRAIN
I HAVE A 2005 JEEP LIBERTY SPORT. MAJOR SNOW STORM AND TRYING TO GET HOME FROM WORK. PUT THE CAR INTO 4 WHEEL DRIVE, SHAFT BROKE FROM INTERNAL CONNECTOR AND NOW IT IS PERMANENTLY STUCK IN FOUR WHEEL DRIVE. 4WHEEL DRIVE IS HORRIBLE, SPUN OUT GOING 10 MILES PER HOUR WHILE GOING UP HILL, ALMOST GOT STRUCK BY A TRUCK. AFTER SOME RESEARCH I'VE FOUND THAT IT IS WIDELY KNOWN AMONG THE INDUSTRY THAT THE JEEP LIBERTY HAS A POORLY DESIGNED AND FAULTY 4 WHEEL DRIVE SYSTEM BUT JEEP REFUSES TO RECALL TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252298December 19, 2008
SUSPENSION:FRONT
JEEP LIBERTY 2002- HAD THE BALL JOINTS REPLACED AS PART OF THE RECALL, 2 YEARS LATER REPLACEMENT IS NOW DEFECTIVE. JEEP REPLACED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252091December 17, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON MONDAY NIGHT, AT AROUND 8:30PM, I WAS DRIVING BACK HOME AT APPROXIMATELY 15 MPH, TAKING A LEFT, AND FROM THE INSIDE OF THE CAR, MY FRIEND AND I HEARD A LOUD POP NOISE, THEN SOME LOUD GRINDING NOISE AFTER. I QUICKLY SHIFTED THE CAR TO PARK, JUMPED OUT OF THE CAR THINKING THAT I HAD A FLAT TIRE. THE TIRES WERE INTACT. MY CAR REFUSED TO BUDGE, EVEN AFTER THE POLICE CAME AND WE HAD PUT THE CAR IN NEUTRAL, AND TRIED TO PUSH IT OUT OF THE MIDDLE OF AN INTERSECTION OF TWO ROADS. THE CAR REFUSED TO BUDGE. RIGHT AFTER THE GETTING OUT OF THE CAR, I NOTICED THAT THERE THE CAR HAD BEGUN TO LEAK FROM UNDER THE HOOD ONTO THE GROUND. I HAD TO CALL TRIPLE A TO GET THE CAR TOWED TO THE NEAREST DEALERSHIP - GRAVA JEEP DEALERSHIP - AND THE NEXT DAY, THE SERVICE DEPARTMENT AT THE DEALERSHIP CALLED AND SAID THAT IT WAS THE LOWER BALL JOINTS - WHICH WAS A SAFETY RECALL FOR THE JEEP LIBERTY '05, AND BECAUSE THE LOWER BALL JOINTS HAD SEPARATED, IT HAD CAUSED RIM DAMAGE TO THE CAR, MAKING IT UNSAFE TO DRIVE WITH - AS IT WOULD DAMAGE AND DEFLATE MY TIRE. THE POWER STEERING LINE WAS ALSO FOUND TO BE LEAKING, OF WHICH I HAD NEVER HAD ISSUES WITH UNTIL THE BALL JOINT HAD SEPARATED, AND THE CAR WAS ATTEMPTED TO BE MOVED TO SAFETY (THAT WAS WHEN WE SAW THE LARGE PUDDLE OF LIQUID DRIPPING OUT OF THE CAR). GRAVA DEALERSHIP HAS AGREED TO REPLACE THE LOWER BALL JOINTS UNDER WARRANTY, BUT THEY WOULD NOT COVER THE DAMAGE TO THE RIM OR THE POWER STEERING, ALTHOUGH THE LOWER BALL JOINT CAUSED THE DAMAGE TO THE RIM WHEN IT BROKE APART, AND SAID BECAUSE IT WAS ONLY A POSSIBILITY THAT THE LOWER BALL JOINT COULD HAVE CAUSED STRESS TO THE POWER STEERING, AND ISN'T DEFINITE, I WOULD HAVE TO COVER THE ENTIRE COSTS. I CALLED THE REIMBURSEMENT DEPARTMENT OF CHRYSLER EXPLAINING THE SITUATION AND THEY KEPT TRANSFERRING ME TO SUPERVISORS, SENIOR STAFF, OTHER CUSTOMER REPRESENTATIVES, UNTIL FINALLY TODAY - 12/16 - I CALLED 2 MORE TIMES, AND WAS TOLD THAT THEY WOULD ONLY COVER 25% OF THE RIM DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252136December 17, 2008
VISIBILITY
WINDOW BREAKS OFF TRACK AND WILL NOT STAY IN THE ROLLED UP POSITION. THIS IS DUE TO A POOR DESIGN OF A PLASTIC CLIP THAT ATTACHES THE WINDOW TO THE REGULATOR. UNFORTUNATELY I CANT JUST BUY THE PLASTIC CLIP YOU HAVE TO BUY THE REGULATOR MOTOR,TRACK AS ONE PART. PLUS JEEP WILL NOT FIX THE PROBLEM WITH THE PLASTIC CLIP, SO ALL I CAN BUY IS THE SAME FLAWED PART. I LIVE IN NORTH I THINK THAT IT IS PRETTY UNSAFE TO HAVE YOUR WINDOWS FALLING DOWN POSSIBLY IN THE MIDDLE OF A BLIZZARD. I WANDER HOW MANY ACCIDENT HAVE BEEN CAUSED BUY PEOPLE TRYING TO HOLD UP THEIR WINDOW WHILE DRIVING?OR WHAT IF THE WINDOW FALLS DOWN WITH A CHILD IN THE BACK SEAT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251951December 16, 2008
FUEL SYSTEM, GASOLINE
2005 JEEP LIBERTY LTD. - WHEN FUELING THE VEHICLE ON FOUR (4) OCCASIONS NOW, THE GASOLINE SPEWS OUT OF THE FUEL TANK ONTO THE OWNER AND ALSO DOWN THE SIDE OF THE VEHICLE. I SAW A REPORT WHERE THE GAS TANK NEEDS TO BE AT ONE-QUARTER FULL FOR INSPECTION AND THAT THE FUEL TANK SHOULD BE INSPECTED BECAUSE THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN. THIS OWNER WILL CONTACT THE DEALER (JOHN ELWAY-WEST, NOW GO DEALERSHIP) TO MAKE AN APPOINTMENT FOR CHECKING OF THE GAS TANK, ETC. THIS VEHICLE IS COMPLETELY UNDER WARRANTY UNTIL 60,000 MILES. IF YOU READ THIS AND HAVE HAD THIS EXPERIENCE, PLEASE WRITE TO: THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251712December 14, 2008
VISIBILITY
I WAS ROLLING DOWN THE LEFT REAR WINDOW (ELECTRIC) WHEN IT MADE A TERRIBLE NOISE. AFTER THAT, IT WOULDN'T GO UP OR DOWN. THE WINDOW HASN'T BEEN ACTIVATED 5 TIMES SINCE I BOUGHT THE JEEP IN 2005. IT WAS TAKEN TO THE DEALER AND I WAS TOLD THAT I NEED A NEW WINDOW REGISTER. COST $145.00 AND $50.00 LABOR. BOTTOM LINE, 2005 JEEP LIBERTY, 38000 MILES, 3 YEARS OLD AND WINDOWS FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251696December 13, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD TO FIX MY REAR WINDOW REGULATORS 4 TIMES AND IT IS BROKE AGAIN. THEY ARE MADE SO CHEAP, THERE IS A PLASTIC PIECE IN IT THAT KEEPS BREAKING, THE MOTOR STILL WORKS BUT DUE TO THE PLASTIC PIECE YOU HAVE TO REPLACE THE WHOLE THING. IT HAS BECOME VERY EXPENSIVE. NOW I HAVE MY WINDOW STOPPED FROM OPENING. IT FELL AND NO ONE IS EVER IN THE BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250690December 4, 2008
STRUCTURE:BODY:DOOR
INTERIOR FRONT AND REAR DOOR HANDLES PLASTICS SCRATCH VERY EASILY DUE TO LACK OF OIL USED FOR PLASTIC PRODUCTION. THE PLASTIC NEEDS TO BE REPLACED DUE TO THE USE OF ONLY CHEAP PAINT BEING PAINTED OVER THE HANDLE AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250454December 2, 2008
VISIBILITY
THE COMPLAINT THAT I'M CONTACTING YOU ABOUT, IS ABOUT VEHICLES THAT HAVE NON-ADJUSTABLE HEADLIGHTS. I OWN A 2002 JEEP LIBERTY WITH NON-ADJUSTABLE HEADLIGHTS. AFTER I PURCHASED MY JEEP BACK IN JULY, I TOOK IT TO MY MECHANIC TO GET THE HEADLIGHTS ADJUSTED BEING THAT ON A CLEAR NIGHT, VISIBILITY IS EXTREMELY POOR. I CAN ACTUALLY DRIVE WITH THE HEADLIGHTS ON HIGH BEAM WITHOUT IMPAIRING ONCOMING DRIVERS VISION. MY MECHANIC INFORMED ME THAT THE HEADLIGHTS ON THE JEEP ARE NON-ADJUSTABLE. TONIGHT I DROVE IN LIGHT SNOW FLURRIES AND IT WAS LIKE I WAS DRIVING IN A SEVERE SNOW STORM. I'M A TRUCK DRIVER WITH 30 YEARS EXPERIENCE AND ALSO RECENTLY HAD TO DRIVE A 2006 FREIGHTLINER WITH NON-ADJUSTABLE HEADLIGHTS. THE HEADLIGHTS ON THIS TRUCK ACTUALLY FORMED AN ( X ) 20 FEET IN FRONT OF THE TRUCK. MEANING THAT THE RIGHT HEADLIGHT SHOWN TO THE LEFT SIDE OF THE ROAD AND THE LEFT HEADLIGHT SHOWN TO THE RIGHT SIDE OF THE ROAD. JUST DRIVING IN RAIN, MY VISIBILITY WAS VERY POOR. THE RULE OF THUMB IS TO NOT TO OVERDRIVE YOUR HEADLIGHTS. WITH THE TRUCK, I SHOULD HAVE BEEN DRIVING NO FASTER THAN 30 MPH AT NIGHTTIME AND MY JEEP ISN'T MUCH BETTER. PLEASE INVESTIGATE THIS. THE SEVERAL MECHANIC'S THAT I'VE SPOKE TO, HAVE INFORMED ME THAT A LOT OF MANUFACTURER'S ARE GOING TO THESE KIND OF HEADLIGHTS. I'M PLANNING ON PURCHASING DRIVING LIGHTS FOR MY JEEP, WHICH I SHOULDN'T HAVE TO DO. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250514December 2, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
I HAVE A 2002 JEEP LIBERTY. THERE ARE TWO CYLINDERS UNDER THE HOOD THAT ARE SUPPOSED TO KEEP THE HOOD OPEN AFTER IT IS RAISED. MINE NO LONGER DO THAT. THIS COULD PRESENT A SERIOUS PROBLEM AS THE HOOD COULD SLAM DOWN UNTO ANYONE THAT MIGHT BE LOOKING UNDER THE HOOD. I LUCKILY AVOIDED GETTING INJURED THIS MORNING AS I WAS LOOKING UNDER THE HOOD, TURNED AROUND FOR A SECOND, AND THE HOOD SLAMMED SHUT, NARROWLY MISSING ME. THERE IS A SIMILAR SITUATION WITH THE BACK WINDOW. ALTHOUGH NOT AS SERIOUS, THE CYLINDERS ON THE WINDOW ARE FAILING AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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