Jeep Liberty Complaints

8,882 consumer complaints on file.

#10281417August 22, 2009
VISIBILITY
I BOUGHT A 2006 JEEP LIBERTY LIMITED ON 8-20-09 IN EXCELLENT CONDITION WITH APPROXIMATELY 50,000 MILES. BEFORE I EVEN DROVE THE CAR OFF THE DEALERSHIPS LOT, THE REAR DRIVER'S-SIDE WINDOW/WINDOW REGULATOR FAILED RENDERING THE WINDOW INOPERABLE. DEALERSHIP DID NOT HAVE PART AND HAD TO SEAL IN UP POSITION SO AS NOT TO FALL, WHILE PART IS BEING ORDERED. UPON EXTENSIVE RESEARCH ON THE INTERNET ON VARIOUS HIGHLY RESPECTED CAR REVIEW/RATING SITES, I HAVE LEARNED THAT THE 2006 JEEP LIBERTY HAS A KNOWN DEFECT IN QUALITY OF WINDOW REGULATOR DESIGN AND MATERIAL USED WHICH CAUSES WINDOWS TO DROP INTO DOORS OR CEASE OPERATING ROUTINELY ON AVERAGE OF EVERY 2-3 MONTHS. YESTERDAY WHILE DRIVING, MY REAR PASSENGER WINDOW DROPPED WHILE I WAS DRIVING 65 MPH ON A MAJOR HIGHWAY IN TRAFFIC. I WAS SUBSEQUENTLY STARTLED TO THE POINT I SWERVED, AND NARROWLY MISSED HITTING ANOTHER CAR WHICH WOULD HAVE CAUSED A MULTIPLE CAR COLLISION ON A MAJOR INTERSTATE. I HAVE SINCE TAPED MY WINDOW IN THE "UP" POSITION UNTIL I CAN RESOLVE THIS ISSUE WITH DEALER. DEALERSHIP HAS INFORMED ME THAT THEY WILL ONLY COVER THIS FIRST REPLACEMENT/REPAIR, AND THAT I WILL BE RESPONSIBLE FOR FUTURE WINDOW REGULATOR REPAIRS OF $500.00 EACH. THIS IS ABSOLUTELY UNACCEPTABLE. A COMPANY/DEALERSHIP SHOULD STAND 100% BEHIND THEIR PRODUCT AND SHOULD CERTAINLY ADDRESS POTENTIAL SAFETY ISSUES RESULTING FROM SOMETHING AS CRITICAL AS THIS. THE KNOWN WINDOW REGULATOR FAILURE COULD CAUSE ACCIDENTS, BODILY INJURY, THEFT/VANDALISM ISSUES, AND DEPRECIATION AND DEGRADATION OF VEHICLE INTERIOR DUE TO WEATHER DAMAGE. I WILL BE FILING COMPLAINTS WITH STATE ATTORNEY GENERAL AND CAR MANUFACTURER/CORPORATE HEADQUARTERS. A SAFETY RECALL SHOULD IMMEDIATELY BE ISSUED, AND THESE WINDOW REGULATORS SHOULD BE REDESIGNED WITH SOMETHING OTHER THAN PLASTIC THAT HAS PROVEN TO REPEATEDLY FAIL. WHILE CERTAINLY AN INCONVENIENCE OF TIME AND FINANCIAL DRAIN AND STRESS TO THE CONSUMER, THIS IS MOST ASSUREDLY A VERY SERIOUS DANGER TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282109August 21, 2009
UNKNOWN OR OTHER
CONSUMER WANTS TO KNOW ABOUT RECALLS FOR 2002 JEEP LIBERTY. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281145August 20, 2009
TIRES, TIRES:SIDEWALL
1. NORMAL USAGE UNDER NORMAL CONDITIONS. VEHICLE IS DRIVEN DAILY ON HIGHWAY AND SIDE STREETS; NEVER OFF ROAD OR IN AREAS OF CONSTRUCTION. 2 THREE SEPARATE INCIDENTS THERE HAS BEEN TIRE FLATS FROM FOREIGN OBJECTS ON THE ROAD. FIRST INCIDENT 12/22/2008 IN SIDEWALL CAUSING REPLACEMENT 2ND INCIDENT 6/1/2009 IN TREAD REQUIRING REPAIR; THIRD INCIDENT 8/19/2009 ON SIDEWALL CAUSING REPLACEMENT. 3. FIRST INCIDENT REQUIRED TIRE REPLACEMENT, 2ND INCIDENT TIRE REPAIR, 3RD INCIDENT TIRE REPLACEMENT. OLD TIRES ARE KEPT BY SUPPLIER. TWO REPLACEMENTS REQUIRED IN LESS THAN TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280946August 19, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WIFE'S 2007 JEEP LIBERTY WINDOW REGULATORS ON BOTH REAR PASSENGER WINDOWS BROKE WITHIN 2 WEEKS OF EACH OTHER. WHEN THEY DID, THERE WAS A LOUD NOISE THEN THE WINDOW DROPPED. THE VEHICLE IS OUT OF WARRANTY. THE INCIDENTS ALMOST CAUSED MY WIFE TO WRECK BECAUSE THE NOISE STARTLED HER TO THE POINT SHE THOUGHT SOMEONE HAD HIT HER. JEEP NEEDS TO BE FORCED TO CORRECT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281004August 19, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY
COMPONENT: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS DETAILS: THE WINDOW REGULATOR IN MY JEEP GOES OUT IT IS A MANUFACTURER DEFECT IN THE MAKING OF THE VEHICLE, IT HAS ALREADY HAPPENED TO MY VEHICLE 3 TIMES IN 8 MONTHS AND GM REFUSES TO RECALL IT. IT IS A SAFETY ISSUE BECAUSE THE WINDOW JUST FALL OUT OF TRAC K. COST IS NOT AFFORDABLE EACH TIME @ $500 TO FIX IT. ALSO THE FIX IS TOTAL REPLACEMENT OF PARTS AND WINDOW GLASS BECAUSE THE WINDOW GLASS WILL NOT FIT THE NEW PARTS? UM THEN MAYBE IT SHOULD BE RECALLED BECAUSE THEY KNOW IF IT IS FIXED WITH THE SAME PARTS IT WILL NOT STAY FIXED!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280826August 18, 2009
POWER TRAIN
INTERMITTENT FAILURE TO START LEADING TO COMPLETE FAILURE SO THE 2003 JEEP LIBERTY HAD TO BE TOWED TO THE DEALER. AFTER OVER $500 DOLLARS WORTH OF WORK TO REPLACE THE MAIN COMPUTER MODULE THE JEEP STARTED FOR ONLY 10 DAYS, THEN THE INTERMITTENT TROUBLE RETURNED, THEY REPLACED THE BATTERY, THE JEEP HAD NO PROBLEMS NOW ITS DEAD, THEY HAVE REPLACED THE IGNITION SWITCH, NOW THE TUMBLER AND NEW KEYS, THE TOTAL IS AT $300+ AND STILL HAVE A DEAD JEEP. THERE ARE 100S OF COMPLAINTS JUST LIKE THIS ONE ON THE WEB INDICATING SOMETHING IS DEFECTIVE!! PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280670August 17, 2009
FUEL SYSTEM, DIESEL
2005 JEEP LIBERTY SHORTED OUT FUEL HEATER CAUSED A FIRE ON THE FUEL AND WATER SEPARATOR WHICH MELTED ONTO THE WIRING HARNESS BELOW CAUSING THE JEEP TO STALL IMMEDIATELY AND FILLING THE DRIVER COMPARTMENT WITH SMOKE. COULD OF CAUSED A SEVERE ACCIDENT. REPLACEMENT PARTS ARE HARD TO FIND DUE TO THIS SEEMS TO BE A REAL PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10280685August 17, 2009
ELECTRICAL SYSTEM:IGNITION
2003 JEEP LIBERTY RENEGADE. CAN PUT THE KEY IN AND TURN, BUT CAR WILL NOT START. SEEMS TO BE A COMMON PROBLEM AMONGST JEEP LIBERTY OWNERS, AS I HAVE SEEN MANY POSTS ONLINE WITH THE SAME PROBLEM. APPARANTLY A COMPONENT OF THE STEERING COLUMN THAT CONNECTS TO THE IGNITION SWITCH IS DEFECTED. JEEP SHOULD ABSOLUTELY ADDRESS THIS ISSUE AND ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280757August 17, 2009
VISIBILITY
DRIVERS SIDE FRONT REGULATOR BROKEN. PLASTIC TUBE COVERING OVER DRIVE CABLE SHATTERED. "SPRING" DRIVE CABLE RISES UP OUT OF DOOR ON INTERIOR OF WINDOW. NOT ABLE TO FIND REPLACEMENT PART ON INTERNET. RESEARCH SHOWING MANY ISSUES WITH REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280316August 13, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE ATTEMPTING TO ACCELERATE OUT OF A PARKING LOT, THE VEHICLE SUDDENLY STOPPED ACCELERATING AND COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE UPPER BALL JOINT SEPARATED. THE CURRENT AND FAILURE MILEAGES WERE 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280201August 12, 2009
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE THROUGH THE STEERING WHEEL. THE CONTACT HEARD A LOT OF NOISE IN THE VEHICLE. THROUGH ONLINE RESEARCH, THE DEALER FOUND NHTSA CAMPAIGN ID NUMBER 09V119000, NHTSA ACTION NUMBER EA08008 (SUSPENSION:FRONT:CONTROL ARM). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 120,000. UPDATED 09/14/09. *LJ UPDATED 09/15/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280229August 12, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR DOOR WINDOW REGULATOR MALFUNCTIONS (JAN 19, 2009 AND AUG. 11, 2009) CAUSING VEHICLE EXPOSURE TO CLIMATE ELEMENTS AND HIGH THEFT RATES WHEN POWER WINDOWS ARE JAMMED IN OPEN POSITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279565August 6, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT A SHOPPING CENTER WHEN IT WAS ABOUT 86 DEG OUTSIDE, AND THEN PROCEEDED TO ENTER THE HIGHWAY, GOT UP TO 68MPH, AND ALL OF A SUDDEN MY RIGHT REAR WINDOW DROPPED INTO THE DOOR, AND SCARED THE'!@#$% OUT OF ME, AS I ALMOST SWERVED THINKING THAT I WAS HIT. MY MAIN CONCERN IS THAT A WINDOW IS SORT OF A SAFETY NET FROM THE OUTSIDE WORLD. WELL THIS IS THE FIFTH (5TH) TIME THAT MY WINDOW REGULATOR HAS FAILED ON ALL DOORS, AND THE CAR IS A 2007 JEEP LIBERTY WITH 37K MILES ON IT. ON THREE (3) OF THE OCCASIONS, THE DOORS WERE STUCK SHUT, DUE TO SOME CABLE BEING LOOSE. I HAD TO GO TO THE DEALER AND HAVE THE DOORS TAKEN OFF AND REPAIRED, AND PUT BACK ON. AND THAT IS WHEN I BEGAN THINKING, WHAT IF I WAS IN AN ACCIDENT, AND THE WINDOW REGULATOR'S CABLE SNAPPED LOCKING THE DOOR. WOULD I BE ABLE TO GET OUT OF THE CAR, MOST LIKELY NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279599August 6, 2009
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2006 JEEP LIBERTY SPORT AND I HAVE BEEN HAVING A PROBLEM LATELY WITH THE BRAKES AS IF THEY WILL NOT STOP, IT HAS A TOGGLING FEEL UNDER YOUR FOOT WHEN YOU PRESS THE BRAKES TO COME TO A COMPLETE STOP AS IF IT WILL GIVE WAY AND NOT STOP, I'VE BEEN TOLD BEFORE I GOT ON LINE THAT IT MAY BE THE ABS, OR THE ANTI BRAKES, BUT I CALLED THE JEEP DEALER SHIP AND HE SAID THAT THEY DO NOT HAVE A RECALL ON MY VEHICLE GOING BY THE LAST EIGHT DIGITS OF MY SERIAL NUMBER, I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND I WOULD LIKE FOR THEM TO DO SOMETHING ABOUT IT OR AT LEAST CHECK IT. BEFORE THEY WILL CHECK IT, I WILL HAVE TO PAY THEM. I READ THE RECALL INFORMATION AND I AM HAVING THE SAME PROBLEM WITH MY 2006 JEEP LIBERTY SPORT AND HE CAN SAY THAT MY JEEP IS NOT ON RECALL WHAT'S UP WITH THAT. DO I HAVE TO BE KILLED IN THIS VEHICLE FOR THEM TO EVEN CHECK IT. OR INJURE SOMEONE ELSE BECAUSE THEY DON'T WANT TO DO THEIR JOB. I WILL BE TAKING MY JEEP TO E-FORD IN FLORENCE SC TO BE CHECKED AT MY EXPENSE WHICH I FEEL IS NOT RIGHT. BUT I CARE MORE ABOUT MY LIFE THAN THEY DO I GUESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279454August 5, 2009
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK HER VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE FRONT SUSPENSION CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE COST OF $400. THE CONTACT CALLED THE DEALER TO CHECK FOR ANY RECALLS AND WAS INFORMED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279494August 5, 2009
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2002 JEEP LIBERTY AND HAVE HAD TO REPLACE THE WINDOW REGULATOR 4 OR 5 TIMES. DRIVING DOWN THE ROAD THE WINDOW JUST FALLS. THIS IS VERY DANGEROUS BECAUSE IT IS SHOCKING AND CAN CAUSE A WRECK. THE WINDOW FALLS ALL THE WAY DOWN INTO THE DOOR AND THERE IS NOTHING THAT YOU CAN DO ABOUT IT. YOU MUST REPAIR IMMEDIATELY BECAUSE YOUR VEHICLE IS NOT SECURE- THEFT, RAIN ETC. IF THE WINDOWS ARE DOWN THE THUMP THUMP OF THE REAR TIRES IS EXCRUTIATING TO YOUR EARS. EACH REPAIR COST $350. TO $500. CHRYSLER AND THE DEALERSHIPS ARE FULLY AWARE OF THIS PROBLEM AND REFUSE TO DO ANYTHING. THEY ADMIT THAT THIS IS A BAD DESIGN (A PLASTIC CLIP HOLDS YOUR WINDOW UP) THE PART IS ONLY WARRANTED FOR 12 MONTHS. ON THE CONSUMER AFFAIRS WEBSITE ALONE THERE WERE 93 COMPLAINTS OF THIS HAPPENING. MOST OWNERS ARE JUST LIKE ME AND HAVE HAD TO REPLACE THE REGULATOR MULTIPLE TIMES. CHRYSLER SHOULD BE MADE TO RECALL ANY VEHICLE THAT HAS THIS REGULATOR. NO OTHER PARTS ARE AVAILABLE EXCEPT FOR MOPAR AND THE PART HAS COST ME $137. TO $170. JUST FOR THE PART- NO LABOR. THIS HAS HAPPENED TO ME WHILE UNDER WARRANTY AND OUT OF WARRANTY. NOW BOTH REAR WINDOWS BROKE WITHIN TWO DAYS. I REPAIR AND NEXT YEAR THE SAME THING WILL HAPPEN. I AND ANY OTHER JEEP OWNER IS KEEPING CHRYSLER AND MOPAR IN BUSINESS BY THESE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279503August 5, 2009
STRUCTURE:BODY
BOTTOM OF ALL FOUR DOORS IS RUSTING CAUSING WATER TO GET IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279334August 4, 2009
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
INTERMITTENT PROBLEM WITH ABS/ELECTRONIC STABILITY SYSTEM SETTING WARNING LIGHTS ON DASH AND DISABLING ABS/ESP. WARNING LIGHTS ILLUMINATE, AND TURN OFF RANDOMLY. MALFUNCTION HAS NOW LEAD TO FAILURE OF ABS, CAUSING LOSS OF VEHICLE CONTROL WHILE BRAKING. ABS CYCLED WITHOUT NEED, AND IMPROPERLY, CAUSING UNEVEN BRAKING AND VIOLENT, UNCONTROLLED SWERVING OF VEHICLE. REQUIRED REMOVAL OF ABS PUMP FUSE TO MAKE VEHICLE DRIVABLE AGAIN. THIS OCCURRED UNDER NORMAL BRAKING FROM ~45MPH TO A RED LIGHT. HAD THIS OCCURRED AT FREEWAY SPEEDS, OR UNDER AN EMERGENCY STOP, THERE WOULD HAVE ALMOST CERTAINLY BEEN AN ACCIDENT. OWNER FORUMS REPORT THIS AS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279350August 4, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE WINDOW REGULATOR AND GLASS WERE REDESIGNED BY THE CORPORATION, WHICH WAS A RESULT OF THE WINDOWS MALFUNCTIONING. THE CONTACT STATED THAT ALL OF THE WINDOWS IN THE VEHICLE WOULD RANDOMLY FALL DOWN INTO THE DOOR AND FAIL TO COME BACK UP. HE WAS FORCED TO TAPE THE WINDOWS IN THE UP POSITION IN HIS VEHICLE. THROUGH RESEARCH, THE CONTACT DISCOVERED THAT THIS WAS A COMMON FAILURE. HE SPOKE WITH A SERVICE TECHNICIAN AT THE DEALER WHO ADMITTED THAT MANY OTHER CONSUMERS EXPERIENCE THE SAME DEFECT AS WELL. THEY ALSO STATED THAT THE WINDOW REGULATOR NEEDS TO BE REPLACED. THE FAILURE MILEAGE WAS 81,000 AND CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279342August 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY, THE ENGINE SPUTTERED AND DIED. THE REPAIR ESTIMATE INDICATED THAT A VALVE SPRING BROKE INSIDE THE #5 CYLINDER, CAUSED BY A JUMP IN TIMING. THIS REPAIR/PROBLEM IS DIRECTLY LINKED TO A JEEP/CHRYSLER TECHNICAL BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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