Jeep Liberty Complaints

8,882 consumer complaints on file.

#10282966September 5, 2009
VISIBILITY
JEEP LIBERTY, 2007 - REAR WINDOWS FALL INTO DOOR PANEL WHILE DRIVING OR PARKED. MY CHILDREN SIT IN THE BACK SEAT OF MY VEHICLE WHEN MOVING AND MY DAUGHTER HAD HER FINGERS PULLED INTO THE WINDOW POCKET. ANOTHER TIME THE WEATHER WAS COLD WITH HARD RAIN AND THE WINDOW JUST DROPPED, I'M IN TRAFFIC, I WAS DISTRACTED BY INCIDENT AND IT TOOK SEVERAL MINUTES TO PULL OFF THE HIGHWAY AND COVER THE OPEN WINDOW AREA WITH A BLANKET AND AGAIN THERE WERE CHILDREN IN THE BACK SEAT. THE DEFECTIVE REGULATOR ON THE JEEP LIBERTY AND OTHER JEEPS HAS BEEN REPORTED NUMEROUS TIMES BY CONSUMERS WHO HAVE HAD TO REPLACE THE EQUIPMENT IN THE SAME VEHICLE 4 OR MORE TIMES. CHRYSLER/JEEP REFUSES TO CORRECT THE PROBLEM WHICH RESULTS IN THE WINDOW GLASS FALLING INTO THE DOOR, LEAVING WINDOWS OPEN WHILE CHILDREN OR ANIMALS ARE IN THE VEHICLE AND LEAVES THE VEHICLE VULNERABLE IF LOCKED AND PARKED ANYWHERE. THIS FAILURE ACCURS IN OVER 75 % OF THE JEEP VEHICLES AND ONCE THE PART IS REPLACED CAN FAIL AGAIN WITHIN A MONTH. THIS IS NOT JUST AN EXPENSIVE INCONVENIENCE IT DOES EFFECT THE SAFETY OF INDIVIDUALS IN THE VEHICLE WHEN MOVING AND WHEN VEHICLE IS PARKED AND LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10282829September 4, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN
I OWN A 2003 JEEP LIBERTY AND HAVE HAD IT FOR 2 YEARS NOW AND HAVE EVERY PROBLEM YOU CAN THINK OF. MY WARRANTY RECENTLY EXPIRED 6,000 MILES AGO. MY WARRANTY EXPIRED AT 75,000 MILES AND AT 78,000 MILES MY AIR CONDITIONER BROKE AND HAD TO REPLACE THAT IT COST ME $900.00. JUST YESTERDAY MAY CAR WOULD NOT SHIFT PASSED SECOND GEAR, I HAVE AN AUTOMATIC TRANSMISSION, I NOTICED IT WHEN I WAS GETTING ON THE HIGHWAY. LATELY I HAVE BEEN NOTICING THAT THE TRANSMISSION SEEMS TO BE SLIPPING BUT NEVER COULD FIND THE PROBLEM BECAUSE MY TRANSMISSION FLUID WAS ALWAYS FINE. SO YESTERDAY I WENT TO AAMCO TRANSMISSIONS AND THEY SAID IT WAS THE TCM SO THEY TOLD ME IT WOULD COST $440.00 TOTAL. SO THEY WENT TO ORDER THE PART BUT COME TO FIND OUT NO ONE HAS IT AND THE PLACE THAT HAS ALL THE TCM PARTS WONT SHIP THEM TILL THE 24TH OF SEPTEMBER. SO HERE IT IS SEPTEMBER 3RD AND I WONT HAVE MY CAR FIXED FOR THE WHOLE MONTH OF SEPTEMBER. I DON'T UNDERSTAND WHY THEY WONT SHIP THEM NOW. ALSO, THEY TOLD ME THAT THEY HAVE BEEN SELLING OUT OF TCM FAST BECAUSE EVERYONE IS ALWAYS NEEDING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282481August 31, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PROBLEM: REAR PASSENGER SIDE POWER WINDOW IS NON-OPERATIONAL. FIRST, IT WAS 3 INCHES OPEN AND NOW IT HAS SLIPPED INTO DOOR PANEL. FAILURE: REAR PASSENGER WINDOW WON'T GO UP OR DOWN. IT'S PRESENTLY IN DOWN/OPEN POSITION. CORRECTION: WILL TAKE TO CHRYSLER DEALERSHIP FOR REPAIR. "IF THE PARTS ARE AVAILABLE." SO SAID THE TECHNICIAN. INTERNET SEARCH REVEALS THIS IS A VERY COMMON PROBLEM...SOME DRIVERS REPORTED AS MANY AS 4 REPAIRS TO 1 WINDOW. REPAIR COST IS UPWARDS TO $500. FRUSTRATING....I DON'T HAVE $500 TO SPEND ON FAULTY EQUIPMENT. BECAUSE OF THE # OF SITUATIONS I READ, MY BROKEN WINDOW IS HARDLY A FLUKE. PLEASE DO SOMETHING!!! RETIRED TEACHER/COUNSELOR WHO THOUGHT JEEPS WERE TOP-NOTCH IN EVERY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282364August 31, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 25 MPH SHE ATTEMPTED TO APPLY BRAKES AND THE VEHICLE WOULD NOT STOP AND CRASHED INTO A FENCE. UPON FURTHER INSPECTION OF THE VEHICLE THE CONTACT WAS ABLE TO DETERMINE THAT THE BRAKE LINE HAD A HOLE IN IT FROM RUBBING AGAINST THE STEERING COLUMN. THE CONTACT WILL MAKE THE REPAIRS TO THE VEHICLE. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 81,519.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282417August 31, 2009
STEERING
MY 2003 JEEP LIBERTY WILL NOT START. I REPLACED THE KEY LOCK COMPONENT 4 MONTHS AGO. NOW, MY DEALER IS TELLING ME THAT I NEED AN ENTIRE STEERING COLUMN AT THE COST OF $1000. I AM NOT ALONE GO TO WWW.TOPIX.COM/FORUM/AUTOS/JEEP-LIBERTY/T4EDN8HGLD2H8123L/P3 FOR A WEALTH OF SIMILAR COMPLAINTS. HOW CAN THIS NOT BE A RECALL? THE PROBLEM SEEMS TO EXIST TO THE NEWEST OF JEEP LIBERTYS. THE PART IS IN ON A 1-2 MONTH BACK ORDER. I AM VERY STRESSED OUT OVER THIS. MY VIN # IS INCORRECT BECAUSE IT IS AT THE DEALER AND I DON'T HAVE ACCESS TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282430August 31, 2009
VISIBILITY
2006 JEEP LIBERTY SPORT, 44,000 MILES. LEFT REAR DOOR WINDOW ALL OF A SUDDEN SLAMMED DOWN FOR NO REASON, WILL NOT GO UP NOW, APPEARS ALL REPAIR PARTS ARE BACK ORDERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282449August 31, 2009
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATORS...BREAK AND WINDOWS FALL . 2004 JEEP LIBERTY.. TOMORROW WILL BE 5 TIMES TO HAVE NEW WINDOW REGULATORS. MINE IS NOT THE ONLY ONE THERE IS SUCH A PROBLEM THAT CHRYSLER HAS A BACK-ORDER ON THE REGULATORS. NOW MY CHRYSLER DEALER JUST CHARGES $100 TO REPAIR. HAD ONE FAIL LAST WEEK AND THIS WEEK THE OTHER SIDE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282333August 30, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR PASSENGER SIDE WINDOW IS BROKEN AGAIN. I'VE ALREADY HAD THE WINDOW REGULATOR FIXED ON THAT SIDE 3 (2005, 2007, & 2008) PREVIOUS TIMES. ONE TIME BEING ONLY 14 MONTHS AGO. THIS WILL BE THE FOURTH TIME I'VE HAD TO HAVE THE WINDOW REGULATOR FIXED ON THE REAR PASSENGER WINDOW. I NEVER ROLL MY WINDOWS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282248August 29, 2009
STEERING
THIS IS A PROBLEM WITH MY 2003 JEEP LIBERTY. DIFFICULTY TURNING KEY IN IGNITION. STEERING WHEEL MUST BE FORCED TO TURN TO THE RIGHT. DEALER SAYS THAT THE STEERING COLUMN MUST BE REPLACED DUE TO BEARING SEIZURE. COST = $630. THIS IS A DANGEROUS SITUATION AND SHOULD CAUSE A RECALL. CHECKING VARIOUS FORUMS, NUMEROUS PEOPLE HAVE HAD DIFFICULTY WITH IGNITION AND STEERING COLUMN PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282256August 29, 2009
VISIBILITY, EQUIPMENT
I HAVE A 2002 JEEP LIBERTY AND I AM HAVING CONTINUOUS ISSUES WITH THE WINDOWS. THEY WILL STOP WORKING OR FALL DOWN. AT $400 A POP TO GET THEM FIXED AND READING NUMEROUS OTHER COMPLAINTS CHRYSLER NEEDS TO HAVE THESE ON A RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281955August 27, 2009
STEERING, ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2005 JEEP LIBERTY WHOSE IGNITION SWITCH JUST FAILED. HAD IT TOWED AND THE IGNITION SWITCH MUST BE REPLACED (WHICH IS UNDER WARRANTY), BUT IT ENTAILS ALSO EXCHANGING THE STEERING COLUMN (WHICH, IS NOT UNDER WARRANTY). THEY ARE TELLING ME THAT I HAVE TO PAY $800.00 TO FIX THIS MY WARRANTY WHICH IS STILL UNDER EFFECT THAT COMPONENTS NOT LISTED ARE NOT COVERED UNLESS REQUIRED AS A DIRECT RESULT OF THE FAILURE OF A COVERED COMPONENT. HAVING READ COMPLAINT AFTER COMPLAINT WITH JEEP LIBERTIES STARTING WITH YEAR 2002 TO PRESENT, IT BECOMES OBVIOUS THAT THIS IS A SERIOUS DEFECT AND IT APPEARS JEEP HAS DONE NOTHING TO RECTIFY THIS PROBLEM AND IS COERCING PEOPLE (EVEN UNDER WARRANTY) TO PAY FOR THIS. THE PARTS ARE NOT EVEN IMMEDIATELY AVAILABLE. THIS HAS NOT BEEN RESOLVED YET, BUT I THINK IT IS SERIOUS TO NOTE THE INCIDENT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281791August 26, 2009
SEAT BELTS
2002 JEEP LIBERTY HAS HAD TWO FAILURES OF SEAT BELT LATCHES. PASSENGER SEAT LATCH WAS REPLACED AT 80,000 MILES AND DRIVERS SEAT NOW NEED REPLACEMENT AT 96,000 MILES. BOTH LATCHES FAILED IN THE STUCK DOWN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281793August 26, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
NO EVENTS LEADING TO FAILURE, REAR DRIVER SIDE WINDOW SUDDENLY WENT DOWN WHILE DRIVING ON INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281818August 26, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT DRIVER WINDOW REGULATOR FAILED. BOTH REGULATOR AND WINDOW REPLACED. COST $462 IN JUNE. NOW IN AUGUST, REAR DRIVER WINDOW - SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281660August 25, 2009
ELECTRICAL SYSTEM
I HAVE A 2006 JEEP LIBERTY RENEGADE. IN THE LAST 4 WEEKS, I HAVE REPLACED 5 LEFT TAIL LIGHTS, AND 1 SOCKET. THE DAY AFTER I HAD THE NEW SOCKET, THE LIGHT WENT OUT. THE MECHANIC, AS WELL AS THE MAN AT THE PARTS HOUSE, HAVE BOTH SAID THIS IS A BAD PROBLEM WITH THE LIBERTIES. WHAT CAN I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281723August 25, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WE OWN A 2002 JEEP LIBERTY. A COUP[LE OF WEEKS AGO WHILE TRAVELING THE LITTLE PIECE OF TAIL PIPE FELL OF THE END OF THE EXHAUST PIPE. WE DIDN'T REALIZE THIS HAD HAPPEN UNTIL WE STARTED SMELLING VERY STRONG FUMES OF PLASTIC MELTING. WE GOT OUT AND CHECKED AND FOUND THE PIECE HAD FALLEN OF AND THE HEAT FROM THE EXHAUST HAD MELTED A HOLE THROUGH THE REAR BUMPER. WE HAD TO DRIVE THE REST OF THE WAY WITH ALL OF THE WINDOWS DOWN SO WE DIDN'T GET OVER COME BY THE FUMES. THE WORST PART OF IT ALL IS THE PIPE IS RIGHT BESIDE THE GAS TANK. WE WERE WORRIED THE WHOLE TIME THE HEAT WOULD IGNITE THE GAS. WE HAVE HAD THIS JEEP LIBERTY LESS THAN A YEAR AND WE HAVE BUMPER TO BUMPER WARRANTY ON IT. THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT. WE WANT TO KNOW IF THIS CAR HAS BEEN RECALLED FOR THIS PROBLEM. IT IS A REAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281764August 25, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS ARE FALLING DOWN INTO THE DOORS BY THEMSELVES DUE TO FAULTY REGULATORS. CHRYSLER TOLD US THE DESIGN OF THE WINDOW REGULATOR WAS CHANGED DUE TO SAFETY BUT THEY DO NOT WANT TO MAKE THIS A RECALL BECAUSE THEY DON'T WANT TO PAY FOR IT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281513August 24, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR ON THE 2006 JEEP LIBERTY HAS A PLASTIC PART THAT CONTINUALLY BREAKS CAUSING THE WINDOW TO SLAM DOWN AND SOMETIMES SHATTER WITH PASSENGERS IN THE REAR SEAT. JEEP'S SOLUTION...REPLACING THE $200+ ASSEMBLY WITH THE SAME CHEAP PLASTIC SLIDE WINDOW MOUNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281586August 24, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY ALL WINDOW REGULATORS BROKE AND ALL REGULATORS AND WINDOWS HAD TO BE REPLACED. HUNDREDS OF OWNERS ARE ON EDMONDS.COM WITH THIS PROBLEM. WINDOWS JUST UNEXPECTEDLY DROP INTO DOOR AND WILL NOT OPERATE. COST APPROXIMATELY $500 PER WINDOW IF OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281447August 23, 2009
STRUCTURE:FRAME AND MEMBERS, LATCHES/LOCKS/LINKAGES, VISIBILITY
I BOUGHT A 2006 JEEP LIBERTY LIMITED ON 8-20-09 IN EXCELLENT CONDITION WITH APPROXIMATELY 50,000 MILES. BEFORE I EVEN DROVE THE CAR OFF THE DEALERSHIPS LOT, THE REAR DRIVER'S-SIDE WINDOW/WINDOW REGULATOR FAILED RENDERING THE WINDOW INOPERABLE. DEALERSHIP DID NOT HAVE PART AND HAD TO SEAL IN UP POSITION SO AS NOT TO FALL, WHILE PART IS BEING ORDERED. UPON EXTENSIVE RESEARCH ON THE INTERNET ON VARIOUS HIGHLY RESPECTED CAR REVIEW/RATING SITES, I HAVE LEARNED THAT THE 2006 JEEP LIBERTY HAS A KNOWN DEFECT IN QUALITY OF WINDOW REGULATOR DESIGN AND MATERIAL USED WHICH CAUSES WINDOWS TO DROP INTO DOORS OR CEASE OPERATING ROUTINELY ON AVERAGE OF EVERY 2-3 MONTHS. YESTERDAY WHILE DRIVING, MY REAR PASSENGER WINDOW DROPPED WHILE I WAS DRIVING 65 MPH ON A MAJOR HIGHWAY IN TRAFFIC. I WAS SUBSEQUENTLY STARTLED TO THE POINT I SWERVED, AND NARROWLY MISSED HITTING ANOTHER CAR WHICH WOULD HAVE CAUSED A MULTIPLE CAR COLLISION ON A MAJOR INTERSTATE. I HAVE SINCE TAPED MY WINDOW IN THE "UP" POSITION UNTIL I CAN RESOLVE THIS ISSUE WITH DEALER. DEALERSHIP HAS INFORMED ME THAT THEY WILL ONLY COVER THIS FIRST REPLACEMENT/REPAIR, AND THAT I WILL BE RESPONSIBLE FOR FUTURE WINDOW REGULATOR REPAIRS OF $500.00 EACH. THIS IS ABSOLUTELY UNACCEPTABLE. A COMPANY/DEALERSHIP SHOULD STAND 100% BEHIND THEIR PRODUCT AND SHOULD CERTAINLY ADDRESS POTENTIAL SAFETY ISSUES RESULTING FROM SOMETHING AS CRITICAL AS THIS. THE KNOWN WINDOW REGULATOR FAILURE COULD CAUSE ACCIDENTS, BODILY INJURY, THEFT/VANDALISM ISSUES, AND DEPRECIATION AND DEGRADATION OF VEHICLE INTERIOR DUE TO WEATHER DAMAGE. I WILL BE FILING COMPLAINTS WITH STATE ATTORNEY GENERAL AND CAR MANUFACTURER/CORPORATE HEADQUARTERS. A SAFETY RECALL SHOULD IMMEDIATELY BE ISSUED, AND THESE WINDOW REGULATORS SHOULD BE REDESIGNED WITH SOMETHING OTHER THAN PLASTIC THAT HAS PROVEN TO REPEATEDLY FAIL. WHILE CERTAINLY AN INCONVENIENCE OF TIME, AND A FINANCIAL DRAIN AND STRESS TO CONSUMER, THIS IS MOST ASSUREDLY A VERY SERIOUS DANGER TO OCCUPANTS & OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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