Jeep Liberty Complaints

8,882 consumer complaints on file.

#10432651October 24, 2011
STEERING, WHEELS, SUSPENSION
MY SON WAS DRIVING MY JEEP LIBERTY AND LOST CONTROL OF THE JEEP BECAUSE THE FRONT RIGHT AXLE BROKE AND CAUSED HIM TO RUN INTO A WALL. HE HAS A LEG & BACK INJURY DUE TO THIS ACCIDENT. WE HAVE ONLY HAD THE CAR FOR 7 MONTHS WHEN THIS HAPPENED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10432479October 23, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
SUDDEN ENGINE ACCELERATION INCIDENT. MY WIFE AND I WERE LEAVING A PARKING LOT. AFTER BACKING OUT OF MY PARKING SPACE I DROVE FOR ABOUT 1 MINUTE TO A STOP SIGN. I PUT THE MANUAL TRANSMISSION IN NEUTRAL AND WAITED FOR A CAR TO EXIT THE INTERSECTION AND FOR SOME PEDESTRIANS TO CROSS. SUDDENLY, WITHOUT TOUCHING THE ACCELERATOR, THE ENGINE BEGAN TO RACE. I LOOKED AT THE TACHOMETER. THE ENGINE THAT NORMALLY IDLES AT ABOUT 600 RPM WAS RUNNING AT 2500 RPM. I SAT AT THE STOP SIGN FOR A FEW MOMENTS AND DECIDED THE THROTTLE MUST HAVE STUCK. WITH THE STICK SHIFT IN NEUTRAL I TAPPED THE ACCELERATOR HOPING TO UNSTICK THE THROTTLE. THE ENGINE ROARED TO 3500 RPM AND STAYED THERE FOR 10-20 SECONDS. THEN THE RPMS STARTED TO DROP BACK DOWN TO NORMAL IDLE.. WEATHER WAS CLEAR AND DRY TEMPERATURE 60 DEGREES, TIME 3 PM. IT WAS SCARY. IF THE TRANSMISSION WAS IN GEAR WHEN THE ENGINE TOOK OFF, I WOULD HAVE TAKEN OFF. I'M AFRAID TO DRIVE THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432481October 23, 2011
SUSPENSION
THE FRONT BALL JOINT HAS COMPLETELY BROKEN, AND THE OTHER THREE ARE IN BAD SHAPE AS WELL. THERE WAS A RECALL FOR ALMOST 900,000 JEEP LIBERTY'S MANUFACTURED BETWEEN 2002-2006, BUT MINE WAS NOT ON THE LIST FOR SOME REASON UNBEKNOWNST TO ME. THE CAR HAS ONLY 40,000 MILES ON IT, AND THERE IS ABSOLUTELY NO REASON MY CAR WOULD NOT BE INCLUDED IN RECALL ID #57136. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432355October 21, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE OF THE VEHICLE WOULD EXHIBIT A LOUD CLUNKING NOISE WHEN BRAKING TO A COMPLETE STOP. THE DEALER AND MANUFACTURER WERE CONTACTED BUT DENIED ASSISTANCE WITH REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432180October 20, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE DOOR WINDOWS CONTINUED TO BREAK AND FALL INTO THE DOOR PANEL ABNORMALLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED A TOTAL OF TWELVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME, WHO DIAGNOSED THAT THE WINDOW REGULATOR AND LIFT PLATES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ONLY OFFERED TO REIMBURSE HER FOR ONE OF THE WINDOWS SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 600 AND CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432182October 20, 2011
ELECTRICAL SYSTEM, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
BOTH REAR PASSAGE WINDOWS FAIL TO WORK AT ALL WE HAD TO TAPE UP THE WINDOWS AND THE POWER MAKE A GRILLING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432238October 20, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS PROBLEM WITH THE WINDOW REGULATORS HAS BEEN AN ONGOING PROBLEM SINCE WE BOUGHT THIS CAR NEW. THE DATES OF REPAIR ARE AS FOLLOW FROM NEWEST TO OLDEST, 10/10/11,10/22/10,9/30/10,8/10/09,3/13/08,12/11/07,4/10/07,4/5/07,3/16/07,1/24/07,11/07/06,11/03/06. WE HAVE TAKEN THIS CAR TO THE DEALER THIS MANY TIMES FOR THE SAME PROBLEM. WE HAVE NEVER PAID A PENNY FOR THE REPAIRS. THE MANUFACTURER IS NOW ASKING US TO PAY 100$ SAYING IS A WARRANTY ISSUE. THE PROBLEM IS THAT THEY KNOW THEY HAVE A DEFECTIVE PART BUT CANNOT FIX IT. THEY HAVE RECALLED ON SOME MODELS OF THIS CAR. OURS IS NOT INCLUDED IN THIS RECALL. THIS TRIP FOR US TO TAKE THIS CAR IN FOR THE INITIAL CHECK IS 230 MILES THEN WE HAVE TO WAIT FOR THE AUTHORIZATION OF REPAIRS TO TAKE IT BACK IS ANOTHER 230 MILES. IT IS NOT REASONABLE FOR US TO PAY FOR THE MANUFACTURERS FAULTY PARTS. WE ARE OUT OF POCKET 12 TIMES FOR THE TIME AND GAS TO GO OVER THERE. THIS WINDOW REGULATOR IS DEFECTIVE AND WHEN IT SNAPS THE WINDOW ROD BREAKS JAMS THE DOOR LOCKING MECHANISM THE DOOR THEN WILL NOT STAY CLOSED OR IT WILL NOT OPEN. WE ARE ALSO FILING CLAIMS WITH THE CONSUMER AFFAIRS AND NATIONAL TRANSPORTATION SAFETY BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430895October 19, 2011
FUEL SYSTEM, GASOLINE
GAS TANK OVERFLOWS WHILE REFUELING AND SPLASHING GASOLINE ALL OVER CAR, GROUND AND PERSON (IF NEARBY). HUGE SAFETY AND FIRE ISSUE. SHUTOFF DOESN'T ENGAGE AND HAPPENS BOTH DURING THE FILLING PROCESS OR WHEN FULL. PULLING NOZZLE OUT SOME DOES NOT HELP PROBLEM. AMBIENT TEMPERATURE DOESN'T NOT MATTER. LIVE IN COLORADO WITH BOTH HOT AND COLD, SAME ISSUE. DOZENS OF COMPLAINTS ON THIS SITE AND ON JEEP BLOGS ABOUT THIS ISSUE. CHRYSLER NEEDS TO FIX BEFORE SOMEONE CATCHES FIRE OR A STATION BLOWS UP. I AM SURE THE GAS STATION OWNERS WOULD BE HAPPY TO JOIN CONSUMERS IN GETTING THIS DANGEROUS SITUATION FIXED FOR EVERYONE'S SAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430793October 19, 2011
SEAT BELTS:FRONT
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT HER DRIVERS SIDE SEAT BELT WAS TURNED AT ANGLE WHERE IT WAS PRESSING AGAINST HER SKIN AND LEAVING BRUISES. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THEY WERE NOT GOING TO MODIFY THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800. UPDATED 11/16/11*LJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10430827October 19, 2011
AIR BAGS
MY HUSBAND WAS TAKING HIS SON BACK TO HIS MOTHERS HOUSE RUNNING ABOUT 55MPH WHEN A LARGE BUCK CAME OUT IN FRONT OF THEM. THE HOOD AND GRILL WAS SMASHED IN WITH THE RADIATOR AGAINST THE MOTOR. IT WAS STILL DRIVABLE BUT WASN'T ABLE TO HOLD WATER TO KEEP FROM OVERHEATING. THERE WAS NO AIRBAGS DEPLOYED UPON IMPACT. THE INSURANCE SAYS IT MUST BE A LARGE ACCIDENT FOR THE AIRBAGS TO DEPLOY. THE JEEP IS NOT TOTALED BECAUSE THE AGENT SAID HE WAS TRYING NOT TO TOTAL IT OUT SINCE WE WERE SO CLOSE TO HAVING IT PAID OFF. I DON'T UNDERSTAND WHY THE AIRBAGS WOULDN'T DEPLOY ON SUCH A HARD IMPACT. YOU CAN SEE THE SKID MARKS FOR ABOUT 20 FEET. THERE IS DEER HAIR STUCK INTO THE HOOD OF THE JEEP. I HAVE BEEN IN A COUPLE ACCIDENTS BEFORE AND THEY WEREN'T AS SERIOUS AS THIS BUT THE AIRBAGS DID DEPLOY. THERE NEEDS TO BE SOMETHING DONE FOR THE AIRBAGS TO DEPLOY UPON IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430852October 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS RUST ON BOTH THE FRONT AND REAR CONTROL ARMS. THE DEALER DIAGNOSED THAT THERE MAY HAVE BEEN A LEAK THAT WAS CAUSING THE RUST. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430599October 18, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT REAR WINDOW HAS FAILED 3 TIMES (9/5/08, 6/17/10, 10/16/11) AND ALL THREE TIMES THE REGULATOR HAD TO BE REPLACED. THE RIGHT REAR WINDOW HAS FAILED ONCE (8/29/09) AND THE REGULATOR HAD TO BE REPLACED. ALL 4 TIMES, THE CAR WAS PARKED AND I FOUND THE WINDOW DOWN AND WAS UNABLE TO GET IT BACK UP. THIS IS A SAFETY ISSUE AS I HAVE YOUNG CHILDREN IN THE BACK AND USE THE WINDOW LOCK SO THEY ARE UNABLE TO OPEN THE WINDOW. HAVING AN UNRELIABLE WINDOW THAT CAN FALL DOWN AT ANY TIME IS A SERIOUS SAFETY ISSUE FOR ANYONE WITH PASSENGERS IN THE BACK. I HAVE COMPLAINED TO CHRYSLER AND THEY HAVE EXTENDED THE WARRANTY FOR THE WINDOW LIFT PLATE BUT NOT THE REGULATOR. THERE IS A NEED FOR A PERMANENT FIX FOR THIS. I AM TIRED OF MY REGULAR TRIPS TO THE DEALER TO GET THIS FIXED. CONSUMERS SHOULD NOT HAVE TO PAY OUT OF POCKET TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430702October 18, 2011
FUEL SYSTEM, GASOLINE
GAS TANK OVERFILLS AND GAS SPILLS ALL OVER THE GROUND AND VEHICLE. AUTOMATIC SHUT OFF VALVE DOES NOT WORK OR DEFECTIVE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430723October 18, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO MAKE A LEFT TURN, THE LIGHTS ON THE INSTRUMENT PANEL BLINKED ON AND OFF INTERMITTENTLY. THE FAILURE BEGAN APPROXIMATELY ONE YEAR AGO. IN ADDITION, THE INTERIOR LIGHTS BLINKED ON AND OFF WHEN SHE ACCELERATED IN ANY DIRECTION AND AT ANY SPEED. SHE WAS ALSO UNABLE TO LOCK THE VEHICLE ONCE SHE EXITED BECAUSE THE LOCKING MECHANISM WAS INOPERABLE. AS A RESULT, THE VEHICLE WAS LEFT UNATTENDED AND UNLOCKED. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 60,000 AND THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430412October 16, 2011
FUEL SYSTEM, GASOLINE
FUEL SPLASHES BACK WHEN FILLER NOZZLE SHUTS OFF,DAMAGING CLOTHES AND SPILLING FUEL ONTO THE GROUND, IN ADDITION TO DAMAGING VEHICLE PAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430973October 14, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LETTER FROM CONGRESSMAN BROWN ON BEHALF OF CONSTITUENT REGARDING HIS 2006 JEEP LIBERTY; PLEASE RESPOND TO THE CLEVELAND OFFICE AT 1301 EAST 9TH STREET, SUITE 1710, CLEVELAND, OHIO 44114 TEL. 216-522-7272 FAX 216-522-2239 *TGW THE CONSUMER STATED THE POWER WINDOWS FAILED THREE TIMES. THE CONSUMER STATED THE SAME DEFECTIVE PARTS WERE BEING USED AS REPLACEMENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430222October 14, 2011
STEERING
I WAS LEAVING WORK, AND DROVE OUT OF THE DRIVEWAY ONTO THE ROAD. THE CAR STARTED A DRAGGING SOUND AND I COULD NOT GO, SO I STOPPED AND GOT OUT TO SEE THAT MY FRONT DRIVERS TIRE WAS SITTING SIDEWAYS. IT HAD BROKE AWAY FROM THE CONTROL ARM. I WAS LUCKY TO HAVE AAA, BUT WHEN HE CAME, HE WAS NOT EVEN SURE IF HE COULD GET IT LOADED ON THE FLATBED. HE DID THOUGH SOMEHOW. THE NEXT MORNING I LOOKED ONLINE TO CHECK FOR RECALLS ON THESE CONTROL ARMS. THERE WAS ONE LISTED FOR MY STATE FOR THE CONTROL ARMS. IT WAS FOR ABOUT 42,000 JEEP LIBERTY'S (2002-2003) MODELS. I CALLED DAIMLER CHRYSLER AND ASKED WHY I DID NOT GET A RECALL NOTICE AND THE CUSTOMER SERVICE REPRESENTATIVE TOLD ME THE RECALL DID NOT INCLUDE MY VIN NUMBER. WELL IT SHOULD HAVE. OBVIOUSLY I COULD HAVE BEEN KILLED IF I WAS DRIVING ON THE HIGHWAY LIKE THE DAY BEFORE DOING 65MPH. IF THE CONTROL ARM WOULD HAVE BROKE. ALL I CAN SAY IS I HAVE A GUARDIAN ANGEL. I WANT OTHER JEEP LIBERTY OWNERS TO KNOW THAT THIS COULD HAPPEN TO THEM. THEY REALLY SHOULD GET THEIR CONTROL ARMS CHECKED. MY COST TO REPAIR (INCLUDING ALIGNMENT) AROUND $500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430223October 14, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT DOOR LOCK SYSTEM WAS INOPERABLE, WHICH PROHIBITED THE DOOR LOCKS FROM LOCKING. A MANUFACTURER AND DEALER MADE THE CONTACT AWARE OF THE NHTSA CAMPAIGN ID NUMBER: 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) RECALL, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430038October 13, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVERS SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE WINDOW MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE SINCE RECURRED ON TWO OCCASIONS; ON THE REAR DRIVER'S WINDOW AND THE REAR PASSENGER WINDOW. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER TO BE REPAIRED ON EACH OCCASION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430151October 13, 2011
FUEL SYSTEM, GASOLINE
AFTER VIEWING SOME RECOMMENDATIONS ONLINE ABOUT JEEP LIBERTY CRD VEHICLE FIRES I DECIDED TO CHECK THE COMPONENT LISTED AS HAVING POSSIBLE ISSUES ON MY VEHICLE. THE ELECTRICAL CONNECTION FOR THE FUEL HEATER LOCATED ON THE FUEL FILTER ASSEMBLY WAS IN FACT SCORCHED AND SOAKED THROUGH WITH DIESEL. A FIRE HAS NOT OCCURRED, HOWEVER I AM SERIOUSLY CONCERNED THAT IT COULD AND THAT THERE IS NOT A MANDATORY RECALL ON THIS PRODUCT. I HAVE LEFT THE CONNECTION UNPLUGGED BUT WINTER IS COMING AND I LIVE IN AN AREA WHERE THAT HEATER IS NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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