Jeep Liberty Complaints

8,882 consumer complaints on file.

#11445423December 29, 2021
SUSPENSION
2017 passenger ball joint broke Driving about 25mph, no injuries No recalls were found, towed, repaired 2019 driver side ball joint broke Vehicle was stationary in a wait line at restaurant, no injuries No recalls found, towed, repaired 2021 Christmas night, passenger ball joint breaks again Speed was 60mph, minor injury occurred without medical attention. Haven't been towed or repaired yet.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11445501December 29, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
I'm the original owner of a 2009 Jeep Liberty with a Skyslider roof that I barely used. I was driving when the Sky Slider roof suddenly blew open and back, snapping the cables and launching pieces of parts like missiles. It was a terrifying experience for me and my young children. I have dealt with the very loud wind noise for the past 12 years after having it evaluated several times by dealerships and being told there was nothing that could be done about it. It can be even more overwhelming for children with Autism and/or sensory issues. Fortunately, I was able to avoid an on-road accident, but still was hit with those projectile pieces and now have the added financial component of having to pay for repairs on a vehicle that the dealership has said most of the replacement parts have been discontinued on. The internet is full of complaints regarding these Sky Slider roof life-threatening issues. Something needs to be done to protect consumers from the physical and financial harm of these vehicles.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11443559December 13, 2021
SUSPENSION
Slowly crossed railroad tracks ball joint came disconnected forcing disconnection of the front drive shaft
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443488December 11, 2021
SUSPENSION
Lower passenger front ball joint corroded and broke in half. Luckily this happened backing out of a parking space . Somehow this vin does not show on the F23 RECALL???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443406December 10, 2021
SUSPENSION
The contact owns a 2009 Jeep Liberty. The contact stated while driving 20 MPH, he heard abnormal banging sounds coming from the rear of the vehicle and the vehicle was shuddering violently. The contact veered to the side of the road and exited the vehicle to determine the cause of the failure. The contact noticed that the rear tires had moved forward and were close to the wheel well. The vehicle was towed to an independent mechanic who diagnosed that all four rear control arms were fractured. The contact referenced NHTSA Campaign Number: 18V278000 (Suspension). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442526December 3, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
Hello, my name is Jamie Woodley. I'm filing this complaint on my 2006 Jeep Liberty Sport. Currently, there's a recall for the Suspension Rear lower control arms. I've read the previous recalls on it, which I saw this vehicle has been reprogrammed before. I've only had the vehicle for a few months and I've had an oil leak, bad thermostat, and the transmission is busted. I can't reverse or drive over 10 mph. I heard the transmission may be in Fail Safe mode. I had Midas do a full inspection, but they failed to acknowledge the lower control arms by suggesting brakes. I knew it wasn't the brakes. The technician drove the vehicle after the brakes were done, but I still heard/felt a problem with the Suspension. There is a recall for that from 2018. I purchased the vehicle last year in March 2020. Also, the rear lift gate was dented when I bought it like the vehicle may have been in an accident. This was a vehicle I purchased for my 2 kids and I. This vehicle has been giving me problems since I bought it. The back driver's side window won't go all the way up. I have to keep a stick in between just to keep the window from falling all the way in the door. Definitely not a safe vehicle. My Engine stalled out on the free way while I was on my way to pick up my kids. After my oil change, no oil light came on. I am seeking help with any buy back programs or a valued trade in appraisal. I have a quote from Conrad's on how much it's going to cost to fix it and the price is over $3,000. I have extended warranty, but am unsure if it will cover any service requests. That is pretty outrageous that it's going to cost that much to fix it. I've been at Take 5 to keep up on the maintenance and was told I had an oil leak somewhere. On top of the brakes, I've spent money on 4 new tires, 6 ignition coils, an O2 Sensor, and I bought a New PCM/ECU computer I have yet to have installed. Feel free to contact me at the information I've provided. I'd be truly grateful for any assistance. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442020November 29, 2021
SUSPENSION
The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 10 MPH, the front driver’s side wheel detached from the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V288000 (Suspension). The vehicle was repaired but continued to experience the same symptoms. The vehicle was towed to a local dealer. The manufacturer was informed of the failure but was unable to assist. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440190November 12, 2021
SUSPENSION, WHEELS
I have a 2005 Jeep Liberty Sport. I was backing out of my driveway when I heard a crunching sound. I got out of the car and saw that the passenger side of my car was much lower than the driver's side. I noticed that their was windshield wiper fluid pouring out of the front end. Upon inspection, I noticed that the ball joint had snapped and the control arm was almost on the ground. Had I been able to get to the freeway as planned, I could have been seriously injured. I called to verify recall information and was informed that the ball joint recall issue had been resolved. However, with further investigation, it seems that this issue is happening after the repairs as well. I have attached pictures. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440021November 10, 2021
ELECTRICAL SYSTEM:HORN, VISIBILITY/WIPER
The contact owns a 2008 Jeep Liberty. The contact stated while at a standstill, the horn and windshield wipers would activate independently. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and told the contact to call NHTSA to file a complaint. The failure mileage was unavailable. THE CONSUMER STATED THE VEHICLE'S BATTERY WAS DISCONNECTED IN ORDER TO PREVENT THE FAILURE FROM RECURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439833November 9, 2021
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The rear window latch does not work. It will not open to latch the window closed with the back door. The window then opens when driving. I have a bungee cord holding my window closed. So anyone can enter my vehicle and it moves when I stop or go. I am ot able to use my back door due to having to redo it everytime. My driverside door also does not lock or unlock all the doors when I press the lock or unlock button. I have to open my door and shut off jeep and try numerous times for ot to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439928November 9, 2021
ELECTRICAL SYSTEM
The contact owns a 2012 Jeep Liberty. The contact stated that the indicator lights would activate without warning and other lights would stop working. The vehicle was taken to the local mechanic where it was diagnosed with needing the TIPM module replaced. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was 103,994.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439944November 9, 2021
SUSPENSION, STEERING, UNKNOWN OR OTHER
My back rear control arms/suspension/alignment were recalled, I had them replaced. Now My front control arms/suspension/alignment are very unsafe to drive. Wobbly, unstable, loose, noises, screeching. It Feels like it’s going to break/snap/fall off. Yes my vehicle is available for inspection. I feel unsafe on turns especially. It could snap at any moment and my Jeep could roll injuring me or others. I had a tire/allignment center check the status. No warning lights or messages. The sound and issue has been going on since I got my jeep recall fixed. The dealership hit the front of my Jeep in the parking lot and still has not taken responsibility for their actions and damages done to my Jeep. It was evaluated from Jeep’s body/auto shop estimating at outer damage 1,500$ + and they have not inspected the damage caused to the control arm/suspension/alignment from the employee hitting me Jeep into something moments before returning my Jeep from a recall-fix. Jeeo still has yet to take responsibility for the damages caused. I have not felt safe since then. The steering has been wobbly, the turns make noise and shudder like the wheel is going to break off/fall off or worse snap. I have tried numerous attempts to get these issues resolved with Jeep Liberty of San Diego Camino del rio s. With no responsibility taken from them for the damages they have caused making me Jeep unsafe to drive.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11439491November 5, 2021
SUSPENSION
For the 3rd time in the last 3 years the control arm has had to be replaced on this vehicle! I have been driving with my children in the car when the control arm snapped and made my car un drivable ! There was no warning lamp!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439539November 5, 2021
ENGINE
Manufacturing defect on EVAP canister, the nipple for the EVAP hose is too large for hose diameter, 3/8" hose cracks after a couple years when the rubber is not new, causing emissions test failure. Hose replaced several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438368October 27, 2021
AIR BAGS
Airbag was replaced Sept 2019. I just had to replace coil spring again in the airbag Very costly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438285October 26, 2021
SUSPENSION
The contact owns a 2005 Jeep Liberty. The contact stated the recall repair of NHTSA Campaign Number: 18V278000 (Suspension) was completed. The contact stated while driving 35 MPH, she heard abnormal sounds coming from the rear-end of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear upper and lower ball joints needed to be replaced. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was repaired. The approximate failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437155October 18, 2021
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
The contact owns a 2006 Jeep Liberty. The contact stated that upon making turns in either direction, an abnormal squeaking noise would emit from the vehicle without warning. The contact was informed by an independent mechanic that the front lower ball joints were defective and needed to be repaired. The contact was informed of NHTSA Campaign Number: 06V288000 (Suspension) which the mechanic linked to the failure. The manufacturer was notified, and the contact was informed that her vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436982October 16, 2021
SERVICE BRAKES
brake peddle goes to the floor board with know warning. know accident. backing the truck up this is what happin brake peddle fell down to the floor. Idid call chrysler hot line .know recall on this vin no3# but iam have the problem of what their saying about the brakes. i had the master cylinder replaced same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436994October 16, 2021
SEAT BELTS
The driver side seatbelt will not stay buckled has a hard time to buckle if it does and then comes unbuckled again driving down the road. There has been numerous complaints I see already for this what do I need to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436107October 8, 2021
SUSPENSION, STRUCTURE:BODY
Underbody of car is so corroded that the vehicle could lose control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty