Jeep Compass Complaints

4,014 consumer complaints on file.

#11433016September 15, 2021
ENGINE, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
The contact owns a 2018 Jeep Compass. The contact stated while driving 40-50 MPH, the check engine warning light, the brake warning light, and other unknown warning lights illuminated. The contact stated that the vehicle inadvertently stalled and lost motive power. The contact was unable to veer to the side of the road. The vehicle was towed to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The vehicle was towed to the dealer several times and the wiring harness, the battery, and the instrument cluster was replaced however, the failure persisted. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact could not confirm whether he had notified the manufacturer of the failure. The vehicle was not repaired. The approximate failure mileage was 8,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432637September 12, 2021
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
I have had constant problems already reported with this vehicle. The transmission overheats and dies on me or gets sluggish on the highway traffic. Today it completely died on me. After pulling over giving a minute it started back up. Jeep should be ashamed of themselves. So many ppl are reporting this same issue. They need to recall these cheap poorly made transmisdionscthat they already no are faulty. This is the 100th time this vehicle does this while in traffic im terrified to drive to work and have to leave hours early because of this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432611September 11, 2021
UNKNOWN OR OTHER
Screen delimitation, this is causing the the screen to act on its own. This is distracting to the driver to constantly try to fix the false inputs. This effects Bluetooth, climate controls, and other systems in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431449September 2, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
CAR WOULD NOT STOP, HAD NO CONTROL BEFORE IT HIT THE FRONT OF A HOUSE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11431563September 2, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
I purchased my vehicle in 2019 and had no issues aside from having to get my oil changed much more often than expected (not just by me, but by my servicing location). Just last month I went to turn my vehicle on for work, and the vehicle seemed to be turning on, but then stalled out. It read a message of “service electronic parking brake” and “service ESC system.” My husband managed to get it to turn on the next day and we took it into the dealership, but they could not replicate the incident and said no codes appeared and the vehicle was “fine”. Less than a week later, the same issue arose yet again and I worked around some technical way to be able to turn it on. It was an off and on issue. A couple of days ago when turning on the vehicle to go to work the issue continued, but still I turned it on the way I have gotten accustomed to. As I shift gears into drive, I notice the car feeling somewhat shaky and when I head out lightly press my brakes, the brakes feel as if my emergency brake is engaged. I stop into a parking spot and turn on my emergency parking brake and then disengage it. Then I decide to see if that made a difference, well this time as I picked up speed (around 10mph) it felt as if I had a flat tire but all the tires were fine. I parked back up and took my car to the dealership the following day. On the short drive to the dealership the car felt like it was dragging heavily and the sound was a horrifying screeching sound. Once I arrived I explained everything and my car actually displayed the issue upon my arrival and was told it was odd, but yet again I have been told that they couldn’t replicate the issue. I just can’t understand how after seeing and hearing my vehicle there is nothing more that they can do to make sure there are no issues. Currently there are no recalls on my vehicle but I believe there should be further investigation into it as I am seeing many issues with the make, model and year I posses.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431364September 1, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS
The contact owns a 2014 Jeep Compass. The contact stated while driving 60 MPH, the warning message "Automatic Transmission overheating " appeared on the instrument panel and the vehicle began to stall. The contact was able to veer to the side of the road and turned off the vehicle for a short period. The contact stated as she restarted the vehicle, she was able to drive to her destination. The vehicle was taken to the dealer who diagnosed that the automatic transmission system was overheating, and the thermostat needed to be replaced. The contact stated the vehicle was repaired; however, the failure persisted. The vehicle was taken back to the same dealer who informed the contact that they could not provide further assistance and advised the contact to turn off the vehicle whenever the failure reoccurred so the vehicle could cool off. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431059August 30, 2021
ENGINE
Engine will stall with no warning in the middle of driving it. Has happened multiple times already in the last few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430937August 29, 2021
UNKNOWN OR OTHER
While driving at a constant speed without being rear ended passenger side headrest deployed slamming into the back of the passenger head. Passenger’s head was knocked forward with violent force. There have been reports of others having the same thing happen with the headrest in the jeep compass. Police were not notified. Dealership will be contacted this week about the headrest malfunction.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11430938August 29, 2021
SEATS
Headrest on passenger side popped without any collision or impact. It just popped. It was very scary. I’m thankful it didn’t cause any injury to anyone. The noise was very loud and happened without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430746August 27, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED THIS VEHICLE IN JULY 2021. I DRIVE IT 2-3 TIMES PER WEEK. EACH WEEK I PUT IN BETWEEN $15-$20 IN GAS TO BRING THE FUEL LEVEL BACK UP TO THE FULL MARK. THE JEEPS DOES NOT HAVE GOOD FUEL ECONOMY. IT DEFINITELY DOES NOT REACH 22-25MPG. I DRIVE IT ABOUT 30MINUTES EACH WAY; WITH A FEW STOPS IN BETWEEN AT ABOUT 40MPH. ALSO, THE JEEP MAKES A LOT OF NOISE TO CLIMB STEEP HILLS. THE NOISE ALMOST SOUNDS LIKE WHEN YOU PUT THE CAR IN A LOWER GEAR AND THE CAR IS TRYING TO REV UP TO THE NEXT GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430062August 23, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
Bought my 2019 Jeep Compass on May 21st, 2019 and it's been in and out of the dealership for the light on gear shift flickering, batteries not charging, radio would change itself, etc. Just in November 2020, I had to take it back to the dealership and get the computer component/frame replaced and that was at 40,000 something miles. Now, after driving this morning to do a couple of arrands in town, it will not do anything. Lights on the dash comes on, break is stiff, warning messages were popping up (like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc.), mileage on dash is flashing, gas reads full then it drops down to empty and then nothing, engine light stays on during this whole time, can't get gear shift to move out of park, auto start/stop light doesn't come on, brake comes on and off now can't get it turned off, traction is off and won't come on. The dash will read and show that the engine is on but won't turn over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430099August 23, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
My vehicle has nearly killed my entire family multiple times now, stalling out on the highway going 75 miles an hour, shutting off because I turned a corner, rarely starting and having to buy a jump box because my vehicle doesn't want to start due to have a bad PCM according to U87 recall that my VIN isn't included in. I have been lied to by your staff every single time I have called, I am hopeful to get the class action lawsuit that so many states have going on in Missouri as well. My vehicle is extremely dangerous and going to kill my family it will be your fault it, I will ensure that an attorney is well aware of the lack of empathy, the lack of action your company has done, and downright refusal to do the necessary repairs to make my vehicle safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430110August 23, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Compass. The contact stated that while driving 70 mph, the vehicle stalled. Additionally, while driving around corners the vehicle stalled. The vehicle failed to start on several occasions. The contact purchased a jump box. The shift lever in park, emergency brake, auto start, and traction control warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the vehicle needed to be reset. The vehicle was repaired however, the failure recurred. The contact stated the failure was like NHTSA Campaign number: 18V524000 (Electrical System). The manufacturer was notified of the failure however, no further assistance was provided. The vehicle was taken to another local dealer Gladstone Dodge Chrysler Jeep & Ram (5610 N Oak Traffic way, Gladstone, MO 64118) but vehicle was not diagnosed or repaired. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429949August 21, 2021
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
This morning (08.20.21) I was driving to work when about 1 mile in I was going 45mph and my car started stalling, causing it to drop to 10mph. The engine light and traction control light are consistently on. The electronic throttle control light is constantly blinking when I have the ignition on. My car has been in limp mode all day and will not go over 10mph. I almost got hit by the car behind me when it happened and almost hit someone else trying to get out of their way. I’ve been looking into it all day and I found that there was a recall “S89” on Jeep Compass 2016 made anytime between May 9, 2016 and July 15, 2016 and which came equipped with 2.0-liter or 2.4-liter 4-cylinder engines. Mine was manufactured July 15, 2016 and is a 2.0-liter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430017August 21, 2021
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
In April my vehicle started stalling when I would turn the corner. Then it died when my son and I were going down the highway at full speed. It just stopped running I had no power to move anymore. Then it would not sure off so I could start it again, now it is hit or miss if it will start I had to buy a jump box so I could go to the store or work. Today the auto start light came on, I am in fear for my families safety. I have reported it to Chrysler multiple times, taken my vehicle to two different dealerships all refusing to help the second dealer refuses to look at it to determine what the issue could be without me paying them first. I am scare we are going to stall again in the highway and get killed. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429934August 20, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Compass. The contact stated that the engine failed. The contact stated that while driving in traffic at various speeds, the vehicle abruptly stalled. The failure was experienced several times. There was no warning light illuminated. The contact stated that the push to start button remained illuminated after the failure occurred. The contact was able to restart the vehicle after waiting a few minutes and regained normal vehicle functionality. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429529August 18, 2021
SEATS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
About two years ago I noticed that my seat had a broken part. The power seat assembly had a broken place where it attaches to the actual seat. Finding the part to replace it is so expensive. I also purchased two new batteries running $400 plus from the dealership with the vehicle only being a few year old the batteries should last longer. The start stop on the car fails all the time and I barely am able to crank the car from the fob. Since purchasing this vehicle for $31,210. I am trying to reach the manufacture to see what they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429198August 16, 2021
UNKNOWN OR OTHER
Vehicle loses power while driving. Has issues with steering, acceleration, brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428941August 13, 2021
ENGINE, FUEL SYSTEM, GASOLINE
The contact's son owns a 2011 Jeep Compass. The contact stated while his son was exiting the parking lot and driving approximately 15-25 MPH, the vehicle inadvertently stalled and the steering wheel locked-up. The contact did not know whether there were warning lights illuminated. The contact's son was able to veer to the side of the road. The contact stated his son was able to restart the vehicle and drove to his destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure reoccurred while driving. The contact's son was able to restart the vehicle and drove to the dealer. The dealer diagnosed that the roll over bent valve in the fuel tank was not closing properly leaking fuel into the EVAP system causing the vehicle to stall and lock the steering wheel. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. A case was opened. The approximate failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428464August 10, 2021
VISIBILITY/WIPER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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