Jeep Compass Complaints

4,014 consumer complaints on file.

#10633059September 14, 2014
ENGINE, STEERING, POWER TRAIN
PLS USE THIS COMPLAINT JEEP COMPASS 4X2 YEAR 2011, TODAY, SUNDAY, SEPT. 14, 2014, I HEARD A NOISE BOTTOM OF MY JEEP AND FOUND A LONG METAL PIECE MANUFACTURE STICKER CVT TRANSMISSION USE ONLY CHRYSLER. IT WAS A METAL PIPE TRANSMISSION OIL FILLER TUBE, HANGING ON THE BOTTOM OF MY CAR, DRAGGING ON THE GROUND, WHILE I WAS DRIVING. I TOOK PICTURES IT HAS A HOLE IN THE METAL TUBE. IT STARTED WITH THE STEERING WHEEL BECOMING VERY LOOSE AND REQUIRING TO TURN MORE THAN USUAL TO THE RIGHT OR LEFT, WHICH MAY BE CAUSED FROM A DIFFERENT RECALL (COMPONENTS: STEERING: COLUMN, NHTSA CAMPAIGN : 11V-315), I WAS NEVER INFORMED ABOUT THIS STEERING WHEEL RECALL. WHEN I SAFELY RETURNED HOME, ON INTERNET NOTICED DIFFERENT CHRYSLER FORUMS, PPL SAME ISSUE JEEP COMPASS. I NOTICE A RECALL WRANGLERS WITH 3.6-LITER V-6 ENGINES), HAVING THE SAME EXACT ISSUE AS I EXPERIENCED WITH MY JEEP COMPASS. SO, I CALLED CHRYSLER GROUP LLC RECALL DEPT. 800-247-9753 TODAY SEPT. 14 2014. NO RECALL FOR COMPASS. RECALL FOR WRANGLERS WITH 3.6-LITER V-6 ENGINES. FRUSTRATED MY 3 YEAR WARRANTY ENDED LAST MONTH AUG. 2014. TOMORROW, MORNING, TOW TRUCK JEEP, TO LOCAL JEEP DEALERSHIP AND PAY OUT OF POCKET. CHRYSLER RECALL DEPT. SAID KEEP RECEIPTS IF MORE PEOPLE COMPLAIN THEN THERE MAY BE A RECALL JUST LIKE THE WRANGLER. THE RECALL ISSUE IS EXACTLY WHAT HAPPENED TO ME.(PER THE WRANGLER RECALL SOLUTION: (WRANGLERS WITH 3.6-LITER V-6 ENGINES, CHRYSLER SAYS A POWER STEERING FLUID LINE CAN WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE. THE SUVS CAN LEAK FLUID, DAMAGING AUTOMATIC TRANSMISSIONS. DEALERS WILL INSPECT THE LINES FOR FREE AND REPLACE THEM OR INSTALL A PROTECTIVE SLEEVE. THE RECALL BEGINS IN JULY 2013.) RECALLING 221,000 JEEP WRANGLERS WORLDWIDE FROM 2012 AND 2013 TO FIX TRANSMISSION FLUID LEAKS, ACCORDING TO NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632821September 12, 2014
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE STALLED AFTER IT WAS REFUELED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR AND THE BATTERY WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 10/30/14*LJ THE CONSUMER STATED THE VEHICLE WAS SOLD AND THERE WAS NO RECORD KEPT OF THE VIN NUMBER. UPDATED 4/23/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10632088September 10, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING INTO THE PARKING LOT AT WALMART AND THE CAR ACTUALLY TURNED ITSELF OFF. I COASTED INTO THE PARKING SPOT AND WAITED A FEW MINUTES. I TURNED THE IGNITION AGAIN AND THE CAR TURNED ON AND THEN TURNED BACK OFF. I CALL AAA AND THEY TOWED THE CAR TO NTB. THEY HOOKED THE CAR UP AND STATED THEY COULDN'T FIND A PROBLEM. THEY STARTED THE CAR AND IT STARTED FINE. AFTER I LEFT, I GOT MAYBE 3 MILES DOWN THE ROAD AND THE CAR TURNED OFF. I CALLED NTB AND THEY WERE ICE ENOUGH TO COME TO WHERE I WAS. THEY WERE ABLE TO START THE CAR; HOWEVER, AS SOON AS HE BACKED UP TO TURN AROUND THE CAR STALLED AGAIN. HE TOLD ME TO LEAVE THE CAR, BUT IT'S HARD TO DO THAT WHEN THEY THEMSELVES DON'T KNOW WHAT'S WRONG AND HAVE NO CLUE AS TO THE COST. WE SAT FOR 10 MINUTES AND THE CAR STARTED WITH NO PROBLEM. I DROVE HOME WITH NO MORE INCIDENTS. FOR THE NEXT 4 DAYS NOTHING HAPPENED. ON THE 5TH DAY, IN TRAFFIC ON 459N WHICH IS HEAVY AND CRAZY, THE CAR JUST SHUT OFF AGAIN ALMOST CAUSING THE CAR BEHIND ME, WHO WAS TOO CLOSE ANYWAY, TO HIT ME. I PULLED OVER AND HAD THE CAR TOWED HOME WHERE IT'S SITTING NOW. I HAVE GONE OUT TO CRANK IT AND IT TURNS OVER, BUT I'M NOT DRIVING IT. I HAVE AN APPOINTMENT THIS SATURDAY TO TAKE IT TO A JEEP DEALERSHIP ON GRANTS MILLS WAY TO SEE IF THEY CAN FIND EXACTLY WHAT'S WRONG WIT THIS DEATHTRAP. AFTER LOOKING AT FORUMS ONLINE, THIS IS A HUGE PROBLEM. IT'S NOT JUST ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631743September 9, 2014
ELECTRICAL SYSTEM
IGNITION FAILED TO RECOGNIZE KEY. COULD NOT START VEHICLE. HAD TO INVEST MONEY TO REPLACE IGNITION, KEY, AND REPROGRAM COMPUTER SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631886September 9, 2014
ELECTRICAL SYSTEM
ON 8/20/2014, MY WINDSHIELD WIPERS STOPPED WORKING AFTER A COUPLE MILES DRIVING IN A DOWNPOUR. I FEARED FOR MY SAFETY AND THE SAFETY OF OTHER VEHICLES ON THE HIGHWAY FROM THE POINT THE WINDSHIELD WIPERS "FROZE" VERTICALLY IN MY FIELD OF VISION UNTIL I COULD PULL OVER TO SAFETY. FROM THAT DAY ON, MY WINDSHIELD WIPERS WERE INCONSISTENT AND THEY WOULD WORK ABOUT EVERY OTHER TIME I STARTED MY 2011 JEEP COMPASS. SOMETIMES THEY WOULD WORK WHEN I STARTED MY CAR, BUT QUIT SOMETIME DURING MY COMMUTE. I TOOK MY CAR INTO THE DEALERSHIP ON 9/5/2014 AND WAS TOLD MY TIPM WAS DEFECTIVE CAUSING THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY AND IT NEEDED REPLACED. I ORDERED THE PART AND SCHEDULED AN APPOINTMENT TO HAVE THE TIPM REPLACED ON 9/9/2014. AFTER GETTING HOME FROM THE DEALERSHIP, I GOOGLE SEARCHED TIPM AND WAS DISGUSTED BY THE NUMEROUS COMPLAINTS OF CHRYSLER, DODGE, AND JEEP VEHICLES WITH THIS ISSUE. CHRYSLER KNOWS ABOUT THIS ISSUE AND THEY NEED TO BE HELD ACCOUNTABLE FOR THE FAULTY AND DEFECTIVE PART. THIS NEEDS INVESTIGATED AND A RECALL INITIATED. THE TOTAL REPAIR COST ME $979.45. I SHOULD NOT HAVE TO PAY FOR A KNOWN ISSUE AFFECTING THOUSANDS OF OTHER CHRYSLER, DODGE AND JEEP VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631926September 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE MAKING A LEFT TURN OUT OF A PARKING LOT AT 10 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTER FIFTEEN MINUTES, THE CONTACT RESTARTED THE VEHICLE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630563September 4, 2014
STRUCTURE:BODY
THE REAR BUMPER IS MELTED AROUND THE EXHAUST PIPE AS IF THERE WAS A FIRE. I DRIVE MY 2 CHILDREN IN THIS CAR CONSTANTLY. I BOUGHT THIS CAR A MONTH AGO. I WAS SHOCKED TO DISCOVER THE MELTED PLASTIC BUMPER AND WANT JEEP TO REPAIR IT ALL, EXHAUST PIPE AND BUMPER AND PROBLEM THAT CAUSED THE MELTING, AT NO COST TO ME ASAP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10630569September 4, 2014
AIR BAGS
WHILE DRIVING THE AIR BAG WARNING LIGHT CAME ON. DROVE REST OF THE WAY HOME AND DISENGAGED CAR ENGINE, RESTARTED VEHICLE LIGHT STAYED ON. CONTACTED MECHANIC AND SUGGESTED TO TAKE TO DEALER. BROUGHT TO THE DEALER PURCHASED FROM (LESS THAN 90 DAYS PRIOR) THEY INDICATED ONE IF THE SIDE AIRBAGS IS BROKEN, NEEDS ANEW "SKIRT ASS'Y" AND IT DISABLES ALL AIRBAGS FOR SAFETY. HOW IS DISABLING AIRBAGS HELPING MY SAFETY? WHILE I CAN UNDERSTAND THE NEED TO DRAW A LINE FOR WARRANTIES, MY VEHICLE IS 1400 OUT OF THE BUMPER TO BUMPER AND THE AIR BAGS ARE NOT A PART THAT GETS USED. IT'S GOING TO BE OVER $900 TO REPAIR. WHY ISN'T CHRYSLER STANDING BEHIND THEIR VEHICLES LESS THAN THREE YEARS OLD? OF WHICH HAD AIRBAG RECALLS IN THE RECENT PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630246September 2, 2014
ELECTRICAL SYSTEM
WITHOUT WARNING, MY 2007 JEEP COMPASS COMPLETELY DIED AND WOULD NOT START. I HAD IT TOWED TO A MECHANIC WHO INITIALLY THOUGHT IT WAS THE COMPUTER. AFTER FURTHER TESTING, HOWEVER, THEY DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE (TPIM) WAS DEFECTIVE AND HAD ALSO FRIED OUT THE COMPUTER, REQUIRING THAT BOTH PARTS BE REPLACED FOR A TOTAL OF NEARLY $2,000. GIVEN THAT THIS IS A DEFECT THAT MANY JEEP USERS ARE EXPERIENCING, THE PART IS ON BACK ORDER AND I'VE BEEN WITHOUT A VEHICLE FOR MY 3 YEAR-OLD DAUGHTER FOR NEARLY 2 WEEKS. THE JEEP COULD HAVE STALLED OUT WHILE DRIVING OR COULD HAVE LEFT US STRANDED. CHRYSLER NEEDS TO ISSUE A RECALL ON THEIR FAULTY TPIM'S AND REPLACE ALL THE DAMAGE THAT THEY CAUSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629351August 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CLUTCH BECAME STUCK AND PREVENTED THE TRANSMISSION FROM SHIFTING FROM THIRD TO FOURTH GEAR. THE DEALER STATED THAT THERE WAS AIR IN THE CLUTCH MASTER CYLINDER. THE MECHANIC REMOVED THE AIR OUT OF THE SYSTEM, BUT THE FAILURE RECURRED AND THE CLUTCH BECAME STUCK IN REVERSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626389August 19, 2014
STRUCTURE
ON 6/19/14 WE CHECKED OUT A 2014 JEEP COMPASS SPORT. DURING TEST DRIVE WE COULD HEAR AIR NOISE. DEALER ASSURED US IT WOULD BE FIXED. WE SIGNED CONTRACT, TOOK CAR BACK FOR THEM TO TEST TO VERIFY AIR NOISE. IT WAS VERIFIED. THEY PUT NEW WEATHER STRIPPING ON TWO DOOR'S WINDOWS. THE "FIXED" WEATHER STRIPPING IMMEDIATELY WAS BUCKLING AND THE AIR NOISE WAS STILL THERE AND WATER CAME IN AFTER THEY WASHED THE CAR. TOOK CAR BACK AND THE DEALER SAID THEY NEEDED TO REPLACE WEATHER STRIPPING ON ALL FOUR DOORS. TOOK CAR BACK FOR REPAIRS. THE DEALER SAID THREE OF FOUR WINDOWS LOOKED O.K. HE SAID HE DIDN'T KNOW HOW THE FOURTH ONE COULD BE FIXED AS HE DIDN'T THINK ADHESIVE COULD BE PUT ON ADHESIVE, AND HE'D CALL ME THE NEXT DAY TO TELL ME WHAT CAN BE DONE. NONE OF THE OTHER WINDOWS HAVE ADHESIVE. AS OF THE NEXT DAY THE WEATHER STRIPPING IS COMING OFF, BUCKLING, ETC. ON ALL FOUR DOORS AGAIN EVEN THE ONE WITH SOME ADHESIVE ON IT. CONTINUED AIR NOISE.EVEN RIGHT AFTER THE WEATHER STRIPPING WAS FIXED THERE WAS AIR NOISE. STILL NO CALL FROM THE DEALER AS OF 8/19/14 AM CALLING CHRYSLER. I HAVE READ ONE OTHER COMPLAINT AS MINE ON EDMUNDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625838August 17, 2014
ENGINE
DRIVING AND ENGINE JUST SHUT OFF. JUNE 18,2014 DRIVING AND ENGINE JUST SHUT OFF. JULY 10,2014 DRIVING AND ENGINE JUST SHUT OFF. JULY 29,2014 DRIVING AND ENGINE JUST SHUT OFF. AUGUST 6,2014 DRIVING AND ENGINE JUST SHUT OFF. AUGUST 16,2014. THIS IS THE LAST STRAW!!! I WAS ON A FOUR LANE AND MY CAR JUST SHUT OFF. EVERYONE WAS PUTTING ON BREAKS AND HONKING THEIR HORNS AT ME. I HIT THE EMERGENCY FLASHER FAST HAVING GETTING TO KNOW WHERE IT WAS FROM THE OTHER TIMES I STALLED OUT OF THE BLUE! IT IS A WONDER I WASN'T KILLED. WHAT IS WRONG WITH JEEP ALL OF THEIR CARS SHOULD BE RECALLED PERIOD. THIS IS GOING TO THE DEALERSHIP MONDAY AND THEY WILL BE PICKING IT UP. I DON'T FEEL SAFE DRIVING IT ANYMORE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622634August 15, 2014
SUSPENSION
HAD VEHICLE IN SHOP TO DO A ROUTINE OIL CHANGE AND TIRE ROTATION, WAS TOLD THAT BOTH LOWER BALL JOINTS WERE BAD AND THEY WOULD NOT RECOMMEND DRIVING VEHICLE WAS 40 MILES FROM HOME WITH NO WAY TO GET THERE HAD TO DRIVE THEY SAY IT WAS UNUSUAL FOR BOTH TO GO AT THAT LOW MILEAGE BUT THE COULD NOT FIND A RECALL SO I GOOGLED THE PROBLEM THERE IS NUMEROUS COMPLAINTS OF THIS. THIS IS A SAFETY HAZARD THEY NEED TO RECALL BEFORE SOMEONE IS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622078August 13, 2014
VISIBILITY:WINDSHIELD
WINDSHIELD CRACKED ON THE INSIDE OF THE VEHICLE FOR NO REASON. VEHICLE WAS NOT MOVING AND WAS PARKED FOR APPROXIMATELY 4 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621862August 12, 2014
POWER TRAIN
I BOUGHT THE CAR IN 2011. THE TRANSMISSION GOT BROKEN BEFORE THE CAR HAD 1000 MILES AND IT WAS COVERED BY WARRANTY WITH A NEW TRANSMISSION. A YEAR LATER I WAS DRIVING AND THE TRANSMISSION LIGHT TURNED ON AND THE CAR STOPPED RESPONDING. AFTER WAITING FOR ABOUT ONE HOUR, THE LIGHT WENT OFF AND I COULD DRIVE TO A DEALER. THEY DID NOT FIND "ANYTHING WRONG" WITH THE TRANSMISSION AND THEY DID NOT MAKE ANY REPARATION. A MONTH AGO THE SAME HAPPENED AFTER DRIVING FOR TWO HOURS. I LEFT THE CAR AT A DIFFERENT DEALER, AND AFTER HAVING MY CAR FOR THREE DAYS THEY TOLD ME THE SAME: "NOTHING IS WRONG WITH THE CAR" AND NO REPARATIONS WERE DONE. LAST SUNDAY I WAS DRIVING TO A DIFFERENT STATE, AND AGAIN AFTER 2 HOURS DRIVING, THE CAR STOPPED RESPONDING AND THE TRANSMISSION LIGHT TURNED ON. AFTER WAITING FOR 2 HOURS IN THE ROADSIDE I COULD FINALLY REACH MY DESTINATION. THERE IS DEFINITELY SOMETHING WRONG WITH THE TRANSMISSION OF THE CAR, AND IT SEEMS THAT CHRYSLER DOES NOT WANT TO TAKE RESPONSIBILITY FOR IT. MAYBE THEY ARE WAITING FOR ME TO HIT 100,000 MILES TO TELL ME THAT THE TRANSMISSION IS USELESS AND I HAVE TO PAY FOR A NEW ONE??? HOW COME THE SAME PROBLEM HAPPENED 3 TIMES AND 3 DEALERS DID NOT IDENTIFY THE PROBLEM? THE FACT IS THAT THE CAR IS NOT RELIABLE, AND I CANNOT PLAN ANY TRIP LONGER THAT 1 HOUR DRIVE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621487August 11, 2014
SUSPENSION
BALL JOINTS NEEDED TO BE REPLACED.... I PURCHASED 4 BRAND NEW TIRES AROUND THE END OF 2012. THE FRONT TWO TIRES WERE SO BAD DUE TO THE BALL JOINT/BEARINGS I HAD TO PURCHASE TWO NEW FRONT TIRES IN APRIL 2014. THAT'S WHEN I ACTUALLY NOTICED IT. I'M SURE THEY NEEDED REPLACEMENT SOONER THAN THAT. I WAS TOLD BOTH BALL BEARINGS AND SOMETHING CALLED A HUB BARRING TO BOTH THE LEFT AND RIGHT WHEEL WERE SO BAD THEY WERE SURPRISED I MADE IT THIS LONG WITHOUT THE WHEEL LOCKING UP ON ME. I'M $1800.00 IN THE HOLE DUE THE THIS PROBLEM. I'M NOW SEEING THIS IS A SERIOUS PROBLEM WITH JEEP COMPASS. THEY NEED TO DO SOMETHING TO ACCOMMODATE ALL OF THEIR CUSTOMERS FOR THIS ONGOING PROBLEM. I WANT SOME ANSWERS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619555August 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618868August 4, 2014
AIR BAGS, SEAT BELTS
I HAD A TERRIBLE ACCIDENT. HIT THREE HARD OBJECTS,KNOCKING DOWN A TREE. THE AIRBAG SAFETY AND SEATBELT SYSTEM FAILED TO WORK, STRANGE THING, THE DRIVER SEAT DID NOT WORK AND THE PASSENGER EMPTY SEAT DID. THE JEEP WAS TOTAL. THE ROOTS OF THE TREE GOT INTO THE CABIN AN. BROKE MY FACE ALSO HURT MY SPINE. THE JEEP COMPASS WAS SOLD BY INSURANCE AND THE AIRBAG SYSTEM EXCEPT THE SIDE CURTAIN (THAT NEVER CAME OUT) WERE NOT SOLD. THE INSURANCE CLAIMS THAT THE SOLD THE CAR BECAUSE THEY HAD IT AND I ASKED WHY IF IT WAS TOTAL(?) AND THE AIRBAG SYSTEM IS OBVIOUSLY NOT WORKING. CHRYSLER CLAIMS THAT I DESTROYED THE EVIDENCE AND THEY COULD NOT EXAMINED THE JEEP COMPASS. I HAD A SPECIALIST DO A COSTLY EXAMINATION WHICH DECLARED THE FAILURE OF THE SYSTEM. IF THEY SOLD IT IN THE THREE DAYS AT THE JUNK YARD THEN THERE IS A PERSON OUT THERE WITH THEIR LIFE AT RISK. CHRYSLER HAS BEEN CRUEL TO ME AND ITS' LAWYERS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10617275July 29, 2014
UNKNOWN OR OTHER
NOTICED A GRINDING SOUND IN THE FRONT END OF THE JEEP. TOLD DEALERSHIP WHEN I TOOK THE VEHICLE IN FOR OIL CHANGE. THEY REPLACED THE LOWER CONTROL ARMS THINKING THAT WAS THE PROBLEM. BEFORE LEAVING I COULD STILL HEAR THE NOISE. MAINTENANCE TECH RODE WITH ME AND NARROWED IT DOWN TO THE GAS PEDAL. AT LOW SPEED (3-10 MPH) WHEN PRESSING/RELEASING THE FOOT FEET YOU HEARD THE GRINDING. TOLD ME TO BRING THE VEHICLE BACK LATER. NOT SURE WHAT ACTIONS THEY TOOK AT THE BRING BACK BUT THEY KNEW IT DIDN'T CORRECT THE PROBLEM. TOLD ME THEY WERE CONTACTING JEEP FOR INFORMATION AND THERE WAS ANOTHER VEHICLE WITH THE SAME PROBLEM. CONTACTED THE DEALERSHIP AGAIN AND WAS TOLD THEY WERE GOING TO TRY WERE GOING TO TRY SOMETHING ON THE OTHER VEHICLE SINCE I LIVED SO FAR AWAY. CONTACTED THEM AND WAS TOLD IT DIDN'T WORK. THEY THOUGHT IT MIGHT BE THE NATURE OF THE BEAST! THEY WERE GOING TO CONTACT JEEP AGAIN. AFTER MORE CALLS...TODAY FRUSTRATED I TOLD THEM I WAS NOT HAPPY AT ALL WITH THE RUN AROUND. PEOPLE OUTSIDE OF THE JEEP CAN HEAR IT AS I DRIVE THOUGH MALL PARKING LOTS BECAUSE THEY LOOK WHEN IT MAKES NOISE. PLANNED ON GETTING A NEW COMPASS AND SELLING THIS ONE TO MY SON FOR TRADE IN VALUE BUT HAVE CONCERNS. TALKING TO OTHERS IT CAME UP HOW THESE OTHER CARS THAT HAD PROBLEMS DID NOT RECALL UNTIL SO MANY PEOPLE DIED. IF I AM SPENDING MONEY ON A VEHICLE I WILL SPEND IT ON SOMETHING THAT DOES NOT GRIND FOR AN UNKNOWN REASON. I WAS TOLD TO BRING THE JEEP IN AND THEY WOULD LOAN ME A CAR SO THEY COULD WORK ON FOR THE WHOLE DAY. SET UP A DAY AND ASKED FOR A NUMBER TO CALL JEEP MYSELF. THEY GAVE ME THE CUSTOMER SERVICE NUMBER AND THE LADY I TALKED TO THERE WAS GREAT. SHE TALKED TO ME, CONTACTED THE DEALERSHIP-TALKING TO THE SERVICE GAL I AM DEALING WITH, MADE ANOTHER CALL AND THEN GAVE ME A NUMBER TO CALL ON FRIDAY WHEN I TAKE THE JEEP IN WITH A CASE NUMBER AND THE WEBSITE FOR THIS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616645July 27, 2014
ENGINE
I WAS DRIVING IN MY NEIGHBORHOOD THEN WENT OVER A SMALL BUMP AND MY CAR STOPPED. I LOST POWER STEERING AND ALL MY DASHBOARD LIGHTS CAME ON. ONCE THE VEHICLE STOPPED I TOOK THE KEY OUT OF THE IGNITION AND TRIED TO START IT AGAIN. I HAD POWER BUT MY ENGINE WOULD NOT TURN OVER. THIS HAPPENS ON A DAILY BASIS. MY CAR STARTS WHEN IT WANTS TOO. I HAVE NO CONTROL OR WAY OF KNOWING IF AND WHEN MY CAR WILL START. I'VE DRIVEN IT TOO AND FROM WORK, THEN WENT TO DRIVE IT LATER IN THE DAY AND MY ENGINE WILL NOT TURN OVER. I HAVE POWER BUT THE ENGINE WON'T TURN OVER. THE ESP LIGHT STAYS ON MY DASHBOARD BEFORE IT STARTS, IF IT STARTS IT REMAINS ON THE ENTIRE TIME WHILE I'M DRIVING. I HAVE TAKEN IT TO AUTOZONE AND THE IGNITION SWITCH IS SOMETHING THAT IS A PROBLEM. ANYONE ELSE HAVING THESE PROBLEMS? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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