Jeep Compass Complaints

4,014 consumer complaints on file.

#10704303April 7, 2015
SERVICE BRAKES
VEHICLE BEGAN MAKING LOUD SQUEAKING NOISES AT 6,000 MILES. I HAVE BROUGHT IT TO THE DEALER 3 TIMES FOR THE ISSUE AND EVERY TIME THEY CLAIM IT IS THE NATURE OF THE VEHICLE. THERE ARE TWO DIFFERENT SQUEAKS: 1) WHEN I TAKE MY FOOT OFF THE PEDAL (SEEMS TO BE FROM THE FRONT) AND 2) WHEN I PUT MY CAR IN REVERSE (SEEMS TO BE FROM THE BACK). THE DEALER SIMPLY INSISTS THERE IS NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703966April 6, 2015
FUEL/PROPULSION SYSTEM, ENGINE
THE VEHICLE'S ENGINE HAS A CONSISTENT TENDENCY TO SPUTTER, HESITATE, AND/OR COMPLETELY SHUT-OFF, ESPECIALLY AFTER FUELING. THIS HAS HAPPENED ON BUSY ROADWAYS AND AND INTERSECTIONS. WE HAVE ATTEMPTED TO HAVE THE PROBLEM DIAGNOSED AND REPAIRED BUT I QUICKLY REALIZED THEY HAD NO IDEA WHAT THE REAL PROBLEM WAS AND WAS EMPLOYING A SHOT-IN-THE-DARK METHOD. SINCE THEN I HAVE FOUND SEVERAL OTHER OWNERS WITH THIS SAME PROBLEM BUT WITH NO RESPONSE FROM JEEP/CHRYSLER/DODGE. I AM THE PRIMARY DRIVER OF THIS VEHICLE NOW, AS I DO NOT WANT MY WIFE AND CHILD TO BE SUBJECTED TO THIS POTENTIAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703734April 4, 2015
EXTERIOR LIGHTING
WHEN I RAINS VERY HEAVILY OR SNOWS, WATER WILL START TO LEAK OUT OF THE FRONT DOME LIGHT. SOMETIMES IT DRIPS, SOMETIMES IT IS A STEADY STREAM THAT COMES OUT. I TALK TO THE DEALERSHIP AND THEY ARE NOT SURE WHY IT IS DOING IT. WHEN IT HAPPENS, IT IS VERY DISTRACTING AS THE WATER SPILLS ALL OVER MY DASH, RADIO, AND GEAR SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703417April 2, 2015
POWER TRAIN
IN JUNE OF 2012 I WAS PULLING OUT OF A PARKING LOT AND AS I MERGED ON TO THE MAIN ROAD I HEARD A SCRAPING NOISE, I PULLED OVER AND LOOKED UNDERNEATH AND SAW A METAL TUBE HANGING FROM THE BOTTOM OF THE ENGINE, I TOOK IT OUT AND NOTICED IT WAS THE TRANSMISSION FILLER TUBE, IT HAD SNAPPED OFF. I TOOK IT TO THE DEALER AND THEY REPLACED IT. THE OTHER DAY[APRIL 2015] I WAS CHANGING MY AIR FILTER AND NOTICED THAT THE FILLER TUBE WAS GONE AGAIN WENT TO THE DEALER AND THEY TOLD ME THAT IT WASN'T COVERED UNDER MANUFACTURER WARRANTY. IT IS A FLAW IN THE DESIGN OF THE VEHICLE I UNDERSTAND A SENSOR GOING BAD BUT SOMETHING THAT IS NOT SUPPOSED TO BREAK OFF SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702481March 30, 2015
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702492March 30, 2015
ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT A 07 JEEP COMPASS FROM A PRIVATE DEALERSHIP LESS THAN A YEAR AND A HALF AGO AND TOOK IT TO A MECHANIC BEFORE PURCHASING AND NO PROBLEMS WERE FOUND. ON TUESDAY OF LAST WEEK A WEIRD NOISE WAS COMING FROM THE ENGINES HIKE DRIVING AROUND TOWN AND AFTER TAKING IT TO A LOCAL DEALERSHIP/SERVICE REPAIR CENTER THE ISSUE WAS IN MY TRANSMISSION AND IT NEEDED TO BE REPLACED COMPLETELY. ..UPDATED 05/19/15*BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702406March 29, 2015
POWER TRAIN
MANUAL TRANSMISSION WENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701503March 24, 2015
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHEN ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL VALVE SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE FUEL TANK NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. ..UPDATED 05/19/15*BF UPDATED 10/2/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700579March 20, 2015
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
UPON STATE INSPECTION IT WAS NOTED THAT K FRAME WAS RUSTED THROUGH RESULTING IN REPLACEMENT OF SAME AND LF CONTROL ARM ASSY FRONT SWAY BAR LINKS-REPAIR COSTS $1617.88. K FRAME WAS A MAJOR ISSUE IN 2007 COMPASS RESULTING IN GOV'T ACTION-MY 2008 WAS BUILT IN 12/07. CHRYSLER WONT STAND BEHIND PROBLEM. 2007 GOV'T ACTION STARTED WITH A COMPLAINT. I HOPE I CAN START THIS ONE. VEHICLE WAS PURCHASED NEW IN 2008 BY ONE ADULT DRIVER AGE 50 (MY WIFE). SUSPENSION HAS ALWAYS BEEN A PROBLEM STARTING WITH NEW TIE ROD ENDS @ 14,000 MILES UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695349March 19, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695404March 19, 2015
SUSPENSION
DEALER SERVICE DEPARTMENT STATED THAT BOTH LOWER BALL JOINTS ARE BAD, VEHICLE IS UNSAFE TO DRIVE AS IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695448March 19, 2015
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT 65 MPH, ALL THE LIGHTS ON THE INSTRUMENT CLUSTER PANEL FAILED TO FUNCTION AND THE HEADLIGHTS DIMMED, WHICH DIMINISHED THE CONTACT'S VISIBILITY. IN ADDITION, TWO WEEKS LATER WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED AND FUEL CAP WAS DISPLAYED ON THE MESSAGE BOARD. THE WINDSHIELD WIPERS ALSO ACTIVATED INDEPENDENTLY AND THE RADIATOR FANS CONTINUED TO FUNCTION AFTER THE KEY WAS EJECTED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694641March 16, 2015
FUEL/PROPULSION SYSTEM
SHORTLY AFTER REFUELING, THE CAR STALLED OUT WHEN IDLING AT A STOP LIGHT. THIS STALLING HAS HAPPENED SEVERAL TIMES AFTER THIS, ALWAYS IMMEDIATELY AFTER REFILLING THE TANK. USUALLY THE CAR WILL STALL SHORTLY AFTER YOU DRIVE AWAY FROM THE GAS STATION AND SLOW DOWN OR COME TO A STOP. THE CAR WILL START UP AGAIN BUT MAY STALL AGAIN IF YOU ONLY TRAVEL A SHORT DISTANCE AND SLOW DOWN OR STOP. THE NEXT TIME YOU DRIVE, THE CAR IS USUALLY OK AND HAS NO FURTHER PROBLEMS UNTIL THE TANK IS FILLED AGAIN. AFTER READING SEVERAL INTERNET FORUMS, THIS PROBLEM IS QUITE COMMON TO CHRYSLER VEHICLES. THE PROBLEM IS THE VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK. THE VALVE FAILS AND ALLOWS LIQUID INTO THE CHARCOAL CANISTER/EMISSIONS SYSTEM. LIQUID FUEL THEN GETS SENT INTO THE MANIFOLD INTAKE BY MISTAKE WHICH STALLS THE CAR OUT. THIS COULD BE A MAJOR SAFETY ISSUE IF THE CAR STALLS WHILE YOU ARE TURNING INTO TRAFFIC AND IT ALSO CAUSES YOU TO LOSE STEERING AND BRAKING POWER. IT IS OBVIOUSLY A DESIGN FLAW BY CHRYSLER AND THE ONLY FIX IS TO HAVE A WHOLE NEW GAS TANK INSTALLED BECAUSE THERE ISN'T A WAY TO JUST REPLACE JUST THE FAULTY VALVE. IT IS BUILT IN TO THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694367March 15, 2015
SUSPENSION
AT FIRST MY CAR WAS WEARING OUT TIRES OFTEN ( 83, 068 MILES) THAN IT ALSO STARTED HAVING A ROUGH RIDE...THUMPS, CLUMPS AND CLICKS WHEN YOU DROVE OR TURNED THE WHEEL, THAN THE RIDE GOT ROUGHER, IT HONESTLY GAVE ME HEADACHES FROM THE NOISE AS THE WHEELS ROLLED ON, ( I GOT TIRE RODS , CONTROL ARM AND BALL JOINT REPLACED IN JUNE 2014, SEVEN MONTHS LATER CONTROL ARM, BALL JOINT AND TIE ROD BROKE, (MY WHEEL WAS DANGLING APART FROM MY CAR) AS I WAS TRANSPORTING MY SON TO HIS BUS STOP, 'LUCKILY NO ONE WAS INJURED" MY CAR WAS TOWED TO A MECHANIC($600.00), I HAD MY CAR REPAIRED AND WAS INFORMED THE RIGHT SIDE WAS IN DIRE NEED FOR ($465.00). THIS CAR REQUIRES A LOT OF SUSPENSION WORK, I CURRENTLY HAVE 87,000 MILES ON MY CAR NOW , (FAIRLY LOW) MY CAR NOW STALLS OUT WHEN I STOP FOR A RED LIGHT,IT HAS EVEN PUTTED AS IF THE GAS ISN'T CIRCULATING TO THE ENGINE, 'MAJOR ISSUES". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693568March 11, 2015
ENGINE, SERVICE BRAKES, POWER TRAIN
I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF LOCAL PHARMACY. AS I WAS ABOUT TO PUT THE SUV INTO PARK THE VEHICLE SUDDENLY ACCELERATED WITH MY FOOT ON THE BRAKE AND THEN JUMPED TWO CURBSTONES AND WENT ACROSS THE FRONT ENTRANCE TO THE STORE AND THEN HIT A PARKED TOYOTA SUV AND PUSHED THE VEHICLE BACK FOUR FEET AND THEN FINALLY CAME TO A STOP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10693389March 10, 2015
VISIBILITY
THE SIDE WINDOWS, FRONT AND REAR, FOG/FROST OVER WHILE THE VEHICLE IS BEING DRIVEN. RUNNING THE DEFROSTER ON HIGH HEAT AT FULL FAN RESULTS IN A SMALL PEEP HOLE TO SEE THE SIDE MIRRORS. THE REST OF THE WINDOWS REMAIN COVERED AND YOU CAN'T SEE OUT. A SAFETY ISSUE WHEN LIVING IN MICHIGAN IN THE WINTER. NOT SURE IF THIS IS A DESIGN FLAW OR A PROBLEM THAT CAN BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692214March 5, 2015
STRUCTURE
HELLO, 3/4/2015 MY BROTHER BOUGHT A 2013 JEEP COMPASS ON HIS BIRTHDAY OF THE SAME YEAR. OVER THE LAST FEW (4-6) MONTHS, WE HAVE CUT OUR FINGERS, REPEATEDLY ON THE CHROME COVERING THE DOORS HANDLES. WE ARE NOT TALKING PAPER CUTS NOR ARE WE DESCRIBING EMERGENCY ROOM VISITS, WE ARE DESCRIBING A VERY DEEP AND OPEN SLICE, MOSTLY TO THE NERVES OF OUR FINGER TIPS, CAUSING ME TO MISS WORK. FURTHERMORE, I HAVE A COMPROMISED IMMUNE SYSTEM (HIV) & MY BODIES ABILITY TO REPAIR AND HEAL IS MUCH LONGER THAN OTHERS. MY MOST RECENT INJURY HAS CAUSE DANGEROUS COMPLICATIONS WITH A HIGH FEVER, LEADING TO A VERY STRESSFUL MENTAL AND PHYSICAL WELL BEING. I THOUGHT I WOULD MENTION THIS TO EVERYONE, ONLY BECAUSE I WAS INDEED, IN NEED OF A COMPASSIONATE CSR, INSTEAD I WAS BRUSHED OFF WITH A CASE NUMBER AND A SUGGESTION TO REPAIR THE HANDLES AND ANY OUT OF POCKET EXPENSE, WOULD BE REIMBURSED. I'VE MADE ATTEMPT AFTER ATTEMPT AND NO ONE WITH CHRYSLER HAS EVER KEPT THEIR WORD TO CALL ME BACK............ WELL, IT DID NOT TAKE VERY LONG ( THE VERY NEXT DAY), THAT I SLICED ANOTHER FINGER CAUSING ANOTHER TRAUMATIC ATTACK ON MY NERVOUS SYSTEM, MOSTLY BECAUSE PRESCRIBED BLOOD THINNERS AND BLEEDING WOUNDS ARE VERY FRIGHTENING AND NOT EASY TO CONTROL. I'M AFRAID TO SAY, I FEEL, I'VE BEEN TAKEN ADVANTAGE........... IN MY CASE, HOWEVER, THIS WAS NOT MY GREATEST DISAPPOINTMENT, BUT TRYING TO COMMUNICATE WITH CUSTOMER SERVICE HAS BEEN. I HOPE THAT MY INFLUENCE CAN PREPARE OTHER CONSUMERS WITH THEIR COMPLAINTS TO BE PATIENT AND STEADFAST IN DOCUMENTING ALL DISCUSSIONS WITH NAMES, DATES AND TIMES. MORE IMPORTANTLY RESEARCH VERY CAREFULLY YOUR NEXT AUTOMOBILE PURCHASE. GREAT MPG ARE NOT THE ONLY NECESSITATES OF BUYING A VEHICLE. BE ABSOLUTELY, SURE THAT YOU CAN TRUST IN THE MANUFACTURER AND THEIR REPUTATION. GOOD DAY ALL, [XXX] FOREST FALLS, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10691833March 3, 2015
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE IDLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THERE WAS A CHIME THAT SOUNDED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 04/06/15*LJ ACCORDING TO THE INVOICE, THE CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED . UPDATED 07/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691868March 3, 2015
STRUCTURE
WATER WAS LEAKING FROM REAR HATCH ONTO INSIDE OF ROOF OF CAR. THIS IS SECOND TIME THIS HAS HAPPENED. I HAVE RESEARCHED THIS PROBLEM AND IT SEEMS LIKE THIS IS A PROBLEM WITH THE JEEP COMPASS. I AM 3000 MILES OVER THE WARRANTY AND AM NEWLY DIVORCED WITH LIMITED FUNDS. I DON'T UNDERSTAND WHY THERE IS NO RECALL FOR THIS PROBLEM SINCE IT IS ONGOING!! THE ROOF OF MY CAR IS STAINED AND NOW I AM HOPING IT DOESN'T SMELL?? I NEED HELP. I JUST BOUGHT THIS CAR HOPING IT WOULD BE A GREAT CAR FOR MY DAUGHTER AND I AND NOW AM SECOND GUESSING MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690643February 25, 2015
SUSPENSION
I HAD A REAR LEFT WHEEL BEARING AND HUB ASSEMBLY REMOVED AND REPLACED BECAUSE OF THE VERY LOUD NOISES IT PRODUCED. THEN HE ALSO TOLD ME AT THAT TIME, I WOULD ALSO NEED A RIGHT REAR WHEEL BEARING DONE, AND REAR BRAKES. I ALREADY HAD MY FRONT BRAKES REPLACED. IN ADDITION A TIE ROD REPLACED AS WELL AND ALSO LOWER LEFT AND LOWER RIGHT CONTROL ARMS REPLACED. NOT TO MENTION A WHEEL ALIGNMENT TO BOOT BECAUSE I JUST PUT ON 4 NEW TIRES. NOW WITH EVERYTHING I HAVE HEARD I'M WORRIED ABOUT MY BALL JOINTS, WILL THEY BE NEXT? I AM AFRAID TO DRIVE THE DUMB CAR, I DON'T GO FOR ANY TRIPS OR ANYTHING, I AM A SENIOR WHO HASN'T MUCH MONEY BUT I WOULD LIKE TO BE SAFE. WHY AREN'T THEY MAKING JEEP DO A RECALL ON THESE CARS? I ALSO RECEIVED IN THE MAIL A SILENT RECALL FOR CORROSION ON THE CROSS MEMBERS, NOW THEY ARE GIVING ME A HARD TIME ABOUT THAT AS WELL. PLEASE, SOMEONE HELP US OUT! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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