Jeep Compass Complaints

4,014 consumer complaints on file.

#10808717December 7, 2015
STEERING
THE CLOCK SPRING WAS GOING IN THE STEERING COLUMN. IT STARTED AS A CLICKING NOISE WHEN I TURNED THE WHEEL. I WAS TOLD IT WAS THE AXLE SHAFT AND REPLACED IT AND STILL HAD THE SAME NOISE. I TOOK IT TO A GARAGE AND THEY FOUND THE CLOCK SPRING WAS BAD. HE SAID THAT WHEN THESE GO YOUR STEERING WHEEL WILL LOCK UP. ALSO, UPON CALLING JEEP FOR THE PART HE FOUND THAT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807931December 2, 2015
POWER TRAIN
THE TRANSMISSION OVERHEAT LIGHT COMES ON OFTEN AND CAUSES THE CAR TO LOSE POWER AND OR STALL. THIS HAPPENS ON ANY TYPE OF DRIVING SCENARIO HIGHWAY, RESIDENTIAL OR STATIONARY. I WILL TAKE MY FOOT OFF THE GAS AND THE LIGHT WILL GO OFF. THE WINDSHIELD WIPERS WILL COME ON MY THEMSELVES AND I WILL HAVE TO PHYSICALLY TURN THEM ON AND OFF FOR THEM TO STOP. MORE RECENTLY MY OIL CHANGE INDICATOR CAME ON WHEN I HAVE AT LEAST 1000 MORE MILES BEFORE MY CAR IS DUE FOR AN OIL CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807691December 1, 2015
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
UPDATE TO COMPLAINT. JEEP DEALER JUST CALLED AND THEY ARE REPLACING THE FUEL TANK AND CHARCOAL CANISTER WAS TOLD THIS WAS A COMMON ISSUE AND THEY HAD SEEN IT BEFORE . THE ROLLOVER VALVE IN THE FUEL TANK WAS BAD AND STICKING OPEN ALLOWING FUEL TO DUMP INTO THE EVAP SYSTEM FILLING THE CHARCOAL CANISTER WITH GAS CAUSING THE STALL . THIS IS A MAJOR SAFETY ISSUE SINCE A FAULTY VALVE WONT SHUT OFF IN THE EVENT OF A CRASH CAUSING A FIRE AND CAN ALSO CAUSE A ACCIDENT FROM STALLING IN TRAFFIC WHILE IN MOTION AND THE STEERING LOCKING UP. I HAVE BEEN IN THE AUTO REPAIR BUSINESS FOR 30 YEARS AT A DEALERSHIP AND SEEN A LOT OF ISSUES BUT NHTSA REALLY NEED TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED IF THEY HAVE NOT ALREADY. JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807330November 29, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10807135November 27, 2015
UNKNOWN OR OTHER
THE FRONT CROSS MEMBER RUSTED THROUGH AND THE ENGINE DROPPED,WHILE DRIVING BUT THE CAR WAS AT A STOP. ALSO THE REAR CROSS MEMBER IS ALSO BROKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806527November 24, 2015
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY HESITATED TO TURN TO THE ON POSITION. THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE VEHICLE DID START, IT DID NOT ACCELERATE OVER 5 MPH FOR THE FIRST MILE DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. ....UPDATED 01/13/16 *BF THE CONSUMER STATED THE PROBLEM IS STILL OCCURRING. UPDATED 1/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794599November 18, 2015
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STALL AFTER FUELING. AFTER FILLING TANK THE ENGINE WILL STALL WHEN IN MOTION ON HIGHWAY WAS TOLD BY DEALER THERE WAS A DESIGN FLAW IN THE EVAP SYSTEM PURGE CONTROL VALVE THAT ALLOWS FUEL TO ENTER THE CHARCOAL CANISTER IF YOU FILL THE TANK WHEN FUELING. WHEN THIS HAPPENS THE JEEP WILL STALL WHEN IN MOTION ON THE HIGHWAY OR CITY TRAFFIC AND THE STEERING IS NON RESPONSIVE MAJOR SAFETY ISSUE JEEP IS AWARE OF THE PROBLEM AND HAS A SERVICE BULLETIN OUT ON IT BUT OFFERS NO FIX OTHER THAN DO NOT FILL UP YOUR TANK. THIS ALMOST RESULTED IN A MAJOR ACCIDENT ON INTERSTATE 95 ON 11/14/2015 THIS NEED TO BE A RECALL IT IS NOT A ISOLATED PROBLEM READ ANY GOOGLE SEARCH ON LINE AND THERE ARE THOUSAND OF OWNERS WITH THE SAME ISSUE TRYING TO FIND OUT WHAT I WRONG AND A FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794409November 17, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790496November 15, 2015
STRUCTURE:BODY
SUB FRAME ROT, SUB FRAME THAT SUPPORTS THE ENGINE. LOCAL JEEP SERVICE CENTER SAID IT WAS IN NEED OF REPAIRS SOON. JEEP RECALLED THE 2007 COMPASS FOR JUST THIS ISSUE, THERE'S OBVIOUS DEFECT. OTHERS WITH 2008 COMPASS IS REPORTING THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790171November 13, 2015
VEHICLE SPEED CONTROL
WHEN I DRIVE THE CAR DOWN THE ROAD THE EIC EMBLEM COMES ON AND THAN I START LOOSING SPEED FROM THE ACCELERATOR. IT STARTS SLOWING DOWN AND THAN IT WON'T GO AFTER THAT. HAVE TO PULL OVER OFF THE ROAD AND TURN CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790197November 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HOLDS THE MOTOR WAS CORRODED AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED TO THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789421November 9, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
MY JEEP IS CURRENTLY BACK AT THE DEALERSHIP FOR THE SECOND TIME BECAUSE THE ESC TURNS OFF/ON OWN ITS OWN. THE FIRST TIME THIS HAPPENED, THE ABS AND CHECK ENGINE LIGHTS CAME ON AND STAYED ON. THE DEALERSHIP SAID IT WAS A FAULTY SENSOR AND REPLACED IT. NOW A FEW MONTHS LATER IT IS DOING THE SAME THING AGAIN, AND NOW THE WINDSHIELD WIPERS COME ON WHEN I USE THE LEFT/RIGHT TURN SIGNALS, TURN THE HEADLIGHTS ON, AND SOMETIMES JUST DRIVING DOWN THE ROAD. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE DEALERSHIP SERVICE MANAGER STATED TO MY HUSBAND THAT ITS NOT SAFE FOR THE VEHICLE DO THIS. HOWEVER, THE DEALERSHIP SAYS THAT THE VEHICLE DOES NOT DISPLAY AN ERROR CODE, AND THEY CANNOT RECREATE THESE ISSUES. VEHICLE ALSO MAKES A GRINDING NOISE WHEN TURNING AND THE STEERING FEELS VERY VAGUE AND BOUNCY. THESE ISSUES HAPPEN RANDOMLY DURING BOTH CITY AND HIGHWAY DRIVING. MY JEEP IS A 2014 COMPASS, FWD, 5-SPEED MANUAL TRANSMISSION. IT HAS BEEN AT THE DEALERSHIP FOR OVER A WEEK THIS TIME. THE ESC ISSUE IS A SAFETY ISSUE, AS WELL AS, THE WIPERS. IT SEEMS TO BE AN ELECTRICAL ISSUE AND MAKES ME WONDER IF THE AIRBAGS, ABS, CRUISE CONTROL, ETC. ARE AT RISK OF FAILURE TO OPERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788964November 7, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN, VISIBILITY/WIPER
1. FUEL PUMP STARTED ARCHING AND NOZZLE TO HOSE WAS COMING LOOSE-SMELT GAS WHILE IN MOTION, GAS GAUGE STARTED DROPPING DRAMATICALLY 2. HORN STOPPED WORKING-WHILE DRIVING I TRIED TO WARN ANOTHER VEHICLE WHO WAS TRYING TO BACK OUT WHILE I WAS BEHIND THEM, LUCKILY THEY HEARD ME YELLING 3. BACK WINDSHIELD WIPER STOPPED WORKING WHILE IN MOTION TRYING TO BACK OUT IN THE RAIN 4. STRUTS WENT 5. ROTORS WENT 6. CROSS MEMBER-NOTICED WHILE DRIVING AND TOOK 2 WEEKS BEFORE DEALERSHIP COULD GET MY APPOINTMENT RIGHT TO GET IT TAKEN CARE OF SINCE IT WAS RECALLED 7. TIPM IS GOING. LOST POWER TO 2/2 OUTLETS IN THE VEHICLE. 8. CV AXLE IS GOING. SOUNDS REALLY BAD AND SOUNDS LIKE BOTH PASSENGER AND DRIVER SIDE. TREATED THIS VEHICLE WITH LOTS OF CARE AND SO DID PREVIOUS OWNER. THIS TELLS ME THIS IS NOT A RELIABLE VEHICLE AND A SAFE VEHICLE I CAN DRIVE MY DAUGHTER IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787623November 2, 2015
ELECTRICAL SYSTEM
THE HORN SOUNDS MUFFLED AND MUTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787372October 30, 2015
STRUCTURE:BODY
FOOTREST BY THE GAS AND BRAKE PEDALS BROKE LOOSE WHILE DRIVING ON THE HIGHWAY. APPEARS TO BE A PLASTIC PART MOUNTED BY TWO BOLTS, IN WHICH THE PLASTIC BROKE AND PART SAT LOOSE BY MY PEDALS WHILE DRIVING. REMOVED PART FROM BEING AN OBSTACLE NEAR THE BRAKE AND GAS PEDALS ONCE I COULD COME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787389October 30, 2015
FUEL/PROPULSION SYSTEM
I BOUGHT A USED 2007 JEEP COMPASS 4X4 FOR MY SON IN APRIL 2015. HE IS JUST LEARNING TO DRIVE. AFTER FILLING UP THE GAS TANK AND PULLING OUT OF THE GAS STATION THE CAR SLOWED TO AN IDLE, STEERING WHEEL LOCKED, AND THE CAR STALLED. IT TURNED BACK ON BUT COULD HARDLY MAKE A TURN ONTO THE STREET WITHOUT ALMOST STALLING AGAIN. ONCE IT STARTED GOING A FEW MILES UP THE ROAD IT DID NOT STALL. THIS HAPPENED EVERY TIME WE FILLED THE TANK. WE CANNOT FILL THE TANK. I AM VERY SCARED TO LET AN ALMOST 16 YEAR OLD DRIVE A CAR THAT IS SO DANGEROUS AND FEAR HE MAY GET KILLED WHEN THE CAR STALLS. HE WILL BE DRIVING THIS CAR TO SCHOOL EVERY DAY AND WITH WINTER APPROACHING QUICKLY I WILL BE PRAYING. HE KNOWS NOT TO FILL IT ALL THE WAY UP BUT I DON'T FEEL THIS SHOULD BE THE CASE FOR ANYONE. I PURCHASED AN EXTENDED WARRANTY BUT THIS ISSUE IS NOT COVERED. I ALSO MENTIONED THIS ISSUE TO SEVERAL MECHANICS AND THEY HAVE NO IDEA WHAT IS CAUSING THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787080October 29, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE HAD EXCESSIVE RUST AND HOLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786275October 27, 2015
UNKNOWN OR OTHER
I RECEIVED A LETTER IN THE MAIL IN REGARDS TO AN IGNITION SWITCH ISSUE SO I WENT TO DIFFERENT DEALERS TO TRY TO GET IT FIXED BUT NO ONE HAS BEEN ABLE TO SEE ME TO FIX THE ISSUE AND I WAS TOLD UNTIL MARCH 2016 THERE WOULD BE MORE PARTS COMING IN AND TO COME BACK DURING THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786399October 27, 2015
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THERE WAS LIQUID ON BOTH FRONT FLOORBOARDS OF THE VEHICLE. IN ADDITION, WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE ATTEMPTED TO MERGE INTO THE LANE AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR NECK INQUIRIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO A COLLISION CENTER FOR REPAIRS. THE VEHICLE WAS REPAIRED FOR BODY DAMAGES. IN ADDITION, WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKE PEDAL. AS THE CONTACT ATTEMPTED TO MOVE FORWARD, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE WITH THE BRAKES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/12/16*LJ THE CONSUMER STATED THE BATTERY IN THE VEHICLE DOES NOT LAST LONG. DEPRESSING THE BRAKE AT A CERTAIN SPOT CAUSES THE VEHICLE TO SHUT OFF, AND THE VEHICLE DOES NOT MAINTAIN IMPORTANT FLUIDS. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10786181October 26, 2015
STRUCTURE:BODY
MY COMPASS CREAKS AND RATTLES LOUDLY OVER BUMPS. TOOK IT TO A GARAGE AND THEY NOTIFIED ME THAT THE SUBFRAMES WERE ROTTED REQUIRING REPLACEMENT OF THE SUBFRAMES, BUT ALSO REPLACEMENT OF THE CONTROL ARMS, LINKS, AS WELL AS THE NEED FOR AN ALIGNMENT.THIS CAR IS ONLY 7 YEARS OLD AND SHOULD NOT HAVE THIS PROBLEM. I HAVE SEEN THE RECALL FOR THE SAME PROBLEM WITH THE 2007 COMPASS AND HAVE SEEN MANY INSTANCES FOR THE 2008 JEEP COMPASS ON SAFERCAR.GOV AND ELSEWHERE ON THE INTERNET. IT IS CLEAR THAT THE ISSUE THAT PLAGUED THE 2007 MODEL YEAR IS THE SAME WITH THE 2008'S. I WOULD LIKE TO KNOW IF THE 2008 JEEP COMPASS SUBFRAME IS THE SAME COMPONENT USED IN THE 2007 MODEL. IF YES, I CAN'T UNDERSTAND WHY THEY WOULD NOT HAVE ALSO RECALLED THE 2008 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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