Infiniti QX56 Complaints

540 consumer complaints on file.

#10991009May 22, 2017
SERVICE BRAKES
WHILE DRIVING BRAKE LIGHT COMES ON (NOT ABS LIGHT), AND WHEN PUSH THE BRAKES IS HARD TO STOP AND HAS A RATTLE NOISE ON BRAKES, IF YOU TURN THE VEHICLE OFF AND TURNED BACK ON EVERYTHING GOES TO NORMAL, I KNOW THAT THIS PROBLEM IS ON NISSAN ARMADA WICH IT HAS A RECALL BUT NOT ON THE INFINITI, THE RECALL IS DELTA STROKE SENSOR WITH CODE C1179
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990727May 20, 2017
UNKNOWN OR OTHER
MY DASH BOARD STARTED CRACKING ACROSS THE BOTTOM OF THE LEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985713May 15, 2017
FUEL/PROPULSION SYSTEM
I HAVE A FAILED FUEL RAIL PRESSURE SENSOR WHICH IS PART OF A VOLUNTARY SAFETY RECALL THAT WAS DONE IN 2012. I CALLED THE MANUFACTURER TO INFORM THEM ABOUT MY FUEL SENSOR THEY TOLD ME THAT MY CAR ISN'T PART OF THE RECALL BECAUSE THEIR ENGINEERS DETERMINED THAT IT WASN'T PART OF THE RECALL! I'M NOT SURE HOW THEY DETERMINED THAT OUT OF ALL CARS PRODUCED THAT YEAR. NOW I'M STUCK WITH A CAR I CAN'T DRIVE UNLESS I TAKE IT TO THE DEALERSHIP AND SPEND MONEY TO GET IT FIXED. MY ONLY HOPE NOW IS THAT SOMEONE FROM NHTSA CAN HELP ME OUT AND GET THEM TO FIX THEIR DEFECTIVE PART! THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985139May 12, 2017
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2013 INFINITI QX56. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE SHOOK. THE FOLLOWING DAY, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE WAS SAGGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION AIR BAG ON THE REAR DRIVER'S SIDE OF THE VEHICLE EXPLODED AND NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983782May 5, 2017
SERVICE BRAKES
MY WIFE WAS DRIVING HER 2008 QX56 AND WHEN SHE TRIED TO BRAKE HER FOOT WENT TO THE FLOOR AND SHE HEARD A GRINDING NOISE, SHE PUMPED AND PUMPED THE BRAKES BUT DID NOT NOTICE ANY MEASURABLE SLOWING DOWN OF THE VEHICLE. FORTUNATELY THERE WAS NO ONE IN FRONT OF HER AND SHE WAS EVENATUALLY ABLE TO SAFELY PULL INTO A PARKING LOT AND STOP THE VEHICLE. UPON MY RESEARCH THIS APPEARS TO BE A KNOW DEFECT. THE DEALERSHIP WHERE I TOOK THE CAR, DIAGNOSED IT AS A DELTA STROKE SENSOR DEFECT. UPON RESEARCHING THIS THERE APPEARS TO HAVE BEEN A CLASS ACTION SUIT AGAINST NISSAN/INFINITIE THAT THE PLAINTIFFS WON. IF THIS IS A KNOW DEFECT WHY HASN'T THERE BEEN A RECALL? MY WIFE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED OR SHE COULD HAVE INJURED OR KILLED SOMEONE ELSE DUE TO THE CATASTOPHIC LOSS OF BRAKES. THIS IS NOT A WEAR AND TEAR ISSUE AND THEIR IS NO WARNING THAT IT WILL HAPPEN. YOU JUST LOSE THE BRAKES AND THE ABILITY TO STOP. THERE NEEDS TO BE A RECALL BEFORE SOMEONE DIES (IF THEY HAVE NOT ALREADY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981387April 29, 2017
SERVICE BRAKES
AS I WAS TRAVELING ON A CITY STREET, THE BRAKES ON MY 2004 INFINITI QX56 STARTED MAKING A GRINDING NOISE AND THE BRAKE LIGHT ON DASH BOARD WENT ON MAKING IT HARD TO COME TO A STOP. I DON'T KNOW WHATS CAUSING THIS PROBLEM. I KNOW THERE WAS A RECALL ON THIS VEHICLE FOR THE SAME REASON (BRAKES) BUT I DON'T HAVE THE NUMBER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972269April 13, 2017
ELECTRICAL SYSTEM
THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. SINCE IT IS A BIG CAR THE BATTERY DRAIN QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971275April 8, 2017
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
THE AIRBAG DOES NOT WORK ON THE STEERING COLUMN THE DEALER SAYS IT'S DUE TO A COLD SPRING ON THE BACKSIDE OF THE AIRBAG THAT ALLOWS ELECTRICITY TO GO THROUGH IT TO MAKE IT WORK AND ONCE OVER $1000 TO REPLACE THE COIL- SPRING IN ORDER TO MAKE THE AIRBAG WORK WHICH IS CONNECTED TO ALL THE OTHER SAFETY AIRBAGS IN THE VEHICLE IF THE DRIVERS AIRBAG DOES NOT WORK NEITHER DOES ANY OF THE OTHER AIRBAGS IN THE VEHICLE . GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FOR ONE F GAS GAUGE DOES NOT WORK PROPERLY IT RUNS OUT OF GAS WHEN THE GAUGE SHOWS IT HAS MORE THAN A QUARTER OF A TANK OF GAS DOES NOT REGISTER FULL WHEN FULL OF GAS! THE SUSPENSION IN COOL SPRINGS ON THE FRONT OF THE VEHICLE DO NOT FUNCTION PROPERLY VEHICLES WAYS FROM SIDE TO SIDE GOING DOWN THE HIGHWAY AS WELL AS CLAMBERS WHAT IT GOES TO A POTHOLE IN THE ROAD THIS STARTED AT LESS THAN 100 THOUSAND MILES IN A VEHICLE NOW HAS 129,000 MILES ! VEHICLE MAKES LOUD NOISES UPON ACCELERATING THE MECHANIC SAID IT'S FROM A CRACKED MANIFOLD WHICH IS COMMON IN THE QX56 AND WANTS $1800 TO REPLACE THE MANIFOLD THIS IS OUT RAGES. THE THROTTLE SAYS THING POSITION ON THE Q X56 IS VERY TOUCHING AND BARELY LAYING YOUR FOOT ON THE GAS PEDAL JOBS FOR ESPECIALLY FROM STOP LIGHTS AND STOP SIGNS UPON INITIAL ACCELERATION THIS IS VERY UNSAFE THE DEALER REFUSES TO FIX IT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966279March 16, 2017
EXTERIOR LIGHTING
I CURRENTLY OWN A 2006 INFINITI QX56 THAT I AM CURRENTLY EXPERIENCING SAFETY ISSUES WITH THAT I WILL ARTICULATE IN THE MESSAGE BELOW. THE 2006 INFINITI QX56 CONTAINS SERIOUS DESIGN AND/OR MANUFACTURING DEFECTS WITH THEIR HEADLIGHTS THAT CAUSES THEM TO BE HIGHLY PRONE TO CONDENSATION OR MOISTURE. AS A RESULT OF THESE DEFECTIVE PARTS, INCLUDING DEFECTS IN THE HEADLAMP HOUSING, WATER AND MOISTURE ARE ABLE TO ENTER THE HEADLIGHT ASSEMBLY AND DAMAGE THE ELECTRICAL LIGHTING COMPONENTS. THIS CAN LEAD TO SERIOUS SAFETY HAZARDS SUCH AS LOSS OF ILLUMINATION FROM ONE OR BOTH HEADLAMPS AT UNPREDICTABLE TIMES, EXPOSING DRIVERS AND THOSE WHO THEY SHARE THE ROAD WITH A SIGNIFICANT AND UNREASONABLE DANGER, INCLUDING TRAFFIC ACCIDENTS THAT CAN RESULT IN INJURY OR DEATH. VISION IS IMPAIRED DUE TO THE MOISTURE SUBSTANTIALLY CLOUDING THE ILLUMINATION WHICH IS A SAFETY ISSUE. SAFETY ISSUES ARE EVEN MORE SUBSTANTIAL WHEN THERE IS COMPLETE LIGHTING FAILURE DUE TO THE ELECTRICAL COMPONENTS SHORTING OUT AS A RESULT OF THE WATER AND MOISTURE BUILDUP. ***SEE ATTACHED FOR MORE DETAILS***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956726February 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V683000 (AIR BAGS). THE DEALER INDICATED THAT THEY MAY BE ABLE TO SCHEDULE THE REPAIR IN MID FEBRUARY. WHEN THE CONTACT ATTEMPTED TO SCHEDULE THE REPAIR, THE PARTS WERE UNAVAILABLE. THE DEALER MAY HAVE REPORTED TO THE MANUFACTURER THAT THE RECALL REPAIR WAS COMPLETED, BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948639January 31, 2017
SERVICE BRAKES
MY CAR HAS THE NOTORIOUS ISSUE THAT SEEMS A LOT OF NISSAN TITAN, ARMADA, AND QX56 HAS. WHEN DRIVING, ALL IF A SUDDEN BRAKE LIGHT WILL COME ON THE DASH. ALL OF SUDDEN, WHEN I PRESS IN MY BRAKES, IT STARTS TO MAKE NOISE AND LOSES ALMOST ALL POWER IN THE BRAKING SYSTEM. LIKE THE ABS IS NOT WORKING. WHEN I TURN THE CAR OFF AND BACK ON, IT GOES AWAY TEMPORARILY BUT WILL SOON HAPPEN AGAIN. I TOOK IT TO NISSAN, AND THEY SAY THEY COULDN'T DO ANYTHING ABOUT UNLESS IT'S MALFUNCTIONING. SO THE NEXT TIME IT HAPPEN, I RISKED EVERYTHING TO DRIVE IT FROM THE HIGHWAY TO THE DEALERSHIP WITHOUT TURNING THE VEHICLE AND OFF TO ENSURE THE ISSUE IS PRESENT WHEN AT THE DEALERSHIP. CAR HAD 75K MILES AT THE TIME. THEY THEN TOOK IT BACK AND DID SOME KING OF UPDATE OR FLASH AND EVERYTHING HAS BEEN WORKING FOR A COUPLE OF YEARS. WELL NOW IT IS BACK WHILE I WAS DRIVING MY NEWBORN TO THE CHILDREN HOSPITAL 3 HOURS AWAY. I HAD TO PUT THE CAR IN NEUTRAL ON THE HIGHWAY TO LET IT ROLL, TURN OFF THE CAR WHILE ROLLING, THEN START IT BACK UP FOR MY BRAKES TO WORK. THIS SHOULD DEFINITELY BY A SAFETY ISSUE AND RECALL TO BE FIXED. SO MANY REPORTED INCIDENTS HAVE BEEN REPORTED AND EVEN A LAWSUIT. NOW INFINITI WANTS ME TO PAY TO HAVE THE ISSUED FIX AGAIN EVEN THOUGH IT WAS TEMPORARILY FIXED FOR A COUPLE YEARS. I DON'T KNOW HOW MANY ACCIDENTS OR DEATHS ARE REQUIRED TO FOR NISSAN TO TAKE OWNERSHIP ON ALL THESE MODELS AND NOT JUST FOR WHOEVER WAS PART OF THE LAWSUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947751January 26, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER BEING REFUELED; HOWEVER, THE FUEL GAUGE DISPLAYED THAT THERE WERE THREE QUARTS OF FUEL INSIDE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM, OTHER). THE FAILURE MILEAGE WAS 158,000. ..UPDATED 03/29/17 *BF UPDATED 05/05/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928176November 28, 2016
SERVICE BRAKES
BRAKE SHUDDER - SEVERELY REDUCED BRAKING POWER. BRAKE LIGHT COMES ON DASH. THIS IS RANDOM. HAPPENED TWICE MORE ON WAY TO WORK, APPROXIMATELY 50 MPH,ON I-40 EXIT RAMP AND 30 MPH ON A SIDE ROAD. TURNING OFF VEHICLE AND BACK ON RESETS THIS. BUT IT RANDOMLY HAPPENS AGAIN. I AM FEARFUL IN THIS VEHICLE. I CALLED DEALER AND THEY SAID THEY ARE UNAWARE OF ISSUE. A GOOGLE SEARCH REVEALS A CLASS ACTION LAWSUIT ON THIS SUBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925893November 14, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE DYNAMIC CONTROL OFF SLIP ON WARNING INDICATOR ILLUMINATED AND STAYED ON UNTIL THE VEHICLE STOPPED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR TIMES PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER FOR A DIAGNOSIS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THEY ADJUSTED THE BRAKES BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924936November 8, 2016
ELECTRICAL SYSTEM, ENGINE
WE HAVE HAD PROBLEMS WITH THE BATTERY SINCE WE BOUGHT THE QX56. SUV'S COMPLETELY DIES AFTER A GLOVE BOX LIGHT, RADIO HAS BEEN PLAYED FOR 20 TO 30 MINUTES, CAR CANNOT BE JUMPED BY TYPICAL CABLES, EVERY TIME WE EITHER HAD TO HAVE A HEAVY DUTY JUMP DONE BY TOW COMPANY OR BATTERY WAS REPLACED BY INFINITI. TIMING CHAIN AND BOTH CATALYTIC CONVERTERS NEED TO BE REPLACED, WITH ENGINE ISSUES. INFINITI HAD SUV FOR ALMOST A MONTH TO FIX ENGINE AND TIMING CHAIN. ENGINE LIGHT STILL COMING ON THEN WE WHERE TOLD THE CONVERTERS NEEDED TO BE REPLACED. $5K TO FIX. IT SOUNDS LIKE THIS IS A VERY COMMON ISSUE WITH QX56 FOR THIS YEAR AND OTHERS. AFTER EACH TIME ENGINE LIGHT CAME ON INFINITI SERVICE DEPT TOLD US TO CONTINUE DRIVING THE CAR AND AFTER 2 WEEKS IF IT DIDN'T RESET THEN CALL BACK AGAIN. WE DID THIS RELUCTANTLY, BECAUSE I AM MY WIFE HAVE BEEN TAUGHT THAT WHEN YOU HAVE AN ENGINE LIGHT COME ON, STOP CALL, AND GET THE VEHICLE IN TO BE INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924534November 6, 2016
SERVICE BRAKES
THE FIRST TIME I HAD ISSUES WITH MY BRAKES I WAS FORTUNATE ENOUGH TO BE PARKED. I TURNED THE VEHICLE ON AND TRIED TO RELEASES THE EMERGENCY BRAKE BUT THE LIGHT WOULDN'T DISENGAGE. I PUT THE VEHICLE IN REVERSE AND THE APPLIED PRESSURE TO THE BRAKE BUT THE BRAKES DIDN'T WORK. THEN THE VEHICLE MADE A SEVERE GRINDING NOISE. I THEN TURNED OFF THE VEHICLE AND THE PROBLEM WENT AWAY. I THEN CALLED THE DEALERSHIP AND ASKED IF THERE WAS A RECALL FOR THIS PROBLEM AND THEY SAID "NO". THE SECOND TIME IT HAPPENED TO ME I WAS DRIVING ON THE ROAD. I NOTICE THE BRAKE LIGHT TURNED ON, SO I SLOW APPLIED PRESSED TO THE BRAKE PEDDLE AND THE VEHICLE WOULD STOP AND BEGAN TO SHAKE FURIOUSLY AS IF IT WAS SKIDDING ON THE ROAD. FORTUNATELY, THEIR WASN'T ANYONE ON THE ROAD. THE VEHICLE FINALLY CAME TO A STOP AND I WAS LUCKY ENOUGH TO PULL OFF THE ROAD. I TRIED PRESSING THE PARKING BRAKES TO RELEASE THE LIGHT BUT THAT DIDN'T WORK SO I TRIED SHUTTING THE VEHICLE OFF. I TURNED THE VEHICLE BACK ON AND THE LIGHT WAS GONE. I SLOWLY BEGAN TO DRIVE AND TEST THE BRAKES AND THEY WORK AGAIN. I HAVE GONE TO THE DEALERSHIP AND THEY TOLD ME AGAIN THERE WAS NO RECALL ON THE ISSUE AT HAND. THE SERVICE DEPARTMENT SAID IT COULD BE THE BRAKE BOOSTER BUT THEY COULDN'T FIND AN ISSUE WITH IT SO THEY DIDN'T REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916600October 17, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT THE BRAKES PULSATED AND MADE AN ABNORMAL GRINDING NOISE. THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FUNCTIONED NORMALLY. THE BRAKE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916431October 17, 2016
EXTERIOR LIGHTING
CONDENSATION IN HEADLIGHTS THAT CAUSE FAILURE TO HEADLIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916259October 15, 2016
SERVICE BRAKES
WHILE DRIVING MY 2005 INFINITI QX56 I NOTICED I HAVE TO PRESS DOWN HARDER ON MY BRAKES TO COME TO A STOP. AT ONE POINT THE BRAKES GO ALL THE WAY TO THE FLOOR AND THE BRAKE LIGHT ILLUMINATES. I KNOW I DON'T NEED BRAKE PADS BECAUSE THEY WERE REPLACED 2 MONTHS AGO. I HAVE ALSO HAD MY BRAKE BOOSTER ASSEMBLY REPLACED SO I KNOW IT IS NOT THAT. I DON'T KNOW WHAT TO DO BECAUSE I KEEP HAVING ISSUES WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915542October 12, 2016
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2008 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WHEN ENCOUNTERED A DITCH IN THE ROAD, THE REAR OF THE VEHICLE SWAYED AND THE STEERING WHEEL VIGOROUSLY SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WAS NO DIAGNOSIS OR REPAIR COMPLETED. THE MANUFACTURER WAS MADE AWARE AND STATED THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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