Hyundai Tucson Complaints

1,008 consumer complaints on file.

#11403845March 19, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2021 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85119) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULE FOR THE VEHICLE TO BE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER AND LEFT TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT YET AVAILABLE AND TO PICK UP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403623March 18, 2021
SERVICE BRAKES
HYUNDAI TUCSON ANTI-LOCK BRAKE SYSTEM MODULES CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT AND FIRE. THEY ISSUED A RECALL, AND THEIR NOTICES SAY IT WILL TAKE LESS THEN ONE HOUR TO PERFORM INSTALLATION OF NEW ABS MODULES, YET ALL DEALERSHIPS SAY IT TAKES HALF A DAY. I JUST VISITED A DEALERSHIP WHO DIDN'T EVEN HAVE THE PARTS TO DO IT!!! AND EACH SERVICE DEPARTMENT ONLY SCHEDULE 5-7 RECALLS PER DAY. SO ALL DEALERSHIPS ARE BOOKED FOR MONTHS AND MONTHS OUT. LEAVING US ALL WITH THIS VERY DANGEROUS DEFECT, THREATENING TO BURN DOWN OUR HOMES. THIS IS NOT A RECALL BEING PERFORMED IN A TIMELY MATTER CONSIDERING HOW POTENTIALLY SERIOUS IT IS. THEY SHOULD BE BANNED FROM SELLING ANY MORE VEHICLES UNTIL THIS PROBLEM IS COMPLETELY FIXED. SO WHAT ARE ALL OF US CONSUMERS WHO CAN'T GET THIS RECALL FIXED SUPPOSED TO DO IF OUR VEHICLES SUDDENLY BURSTS INTO FLAMES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402935March 14, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
WE GOT THE RECALL NOTICE ON BLUE LINK CALLED FLETCHER WHERE WE BOUGHT IT AND WAS TOLD THEY WOULD GET TO US SOMETIME THAT THE PART WAS BACKORDERED HAVEN'T HEARD FROM THEM SINCE WHEN I CALLED GOT THE SAME SPEECH ASK ABOUT FIRES AND THEY SAID THERE'S NOTHING TO WORRY ABOUT WE STILL DRIVE IT BECAUSE IT'S ALL WE HAVE BEEN PARKING IN THE GARAGE BECAUSE NO WORRIES ACCORDING TO FLETCHER AND HONESTLY IT'S BEEN BELOW FREEZING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402753March 13, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
HYUNDAI DEALERSHIPS WON'T PERFORM RECALL ON DANGEROUS ABS ISSUE THAT CAUSES ENGINE COMPARTMENT FIRES. THEY SAY TO PARK OUTSIDE AND AWAY FROM STRUCTURES, BUT DEALERSHIPS SAY THEY ARE ONLY ALLOWED TO PERFORM 7 RECALLS A DAY BECAUSE THEY TAKE "4 HOURS" BUT THE RECALL PAPER WORK SAYS IT SHOULD TAKE LESS THEN 1 HOUR. SO THEY ARE BOOKED FOR MONTHS AND MONTHS LEAVING US WITHOUT A WAY TO GET THE DANGEROUS FIRE CAUSING ISSUE FIXED. THIS IS A SERIOUS ENOUGH ISSUE, THAT SHOULD BE PRIORITY EVEN BEFORE THEIR SALES. IT'S DISGUSTING WHAT HYUNDAI HAS BEEN GETTING AWAY WITH CONCERNING THEIR FAULTY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399906March 9, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2021 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CIOCCA HYUNDAI OF QUAKERTOWN (550 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 883-9295) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398545March 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SEVERE HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STOP. CAR DOES NOT MOVE, REQUIRES SVERAL ATTEMPTS TO PRESS THE ACCELERATOR BEFORE THE CAR RESPONDS, EXTREMELY DANGEROUS WHEN ENTERING AN ON RAMP, MERGING ONTO A HIGHWAY, OR IN HEAVY TRAFFIC. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS CAR, HAS NOT BEEN RECTIFIED , HYUNDAI REFUSES TO ACKNOWLEDGE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387738January 12, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I BOUGHT A BRAND NEW 2021 HYUNDAI TUCSON ON 1/1/2021. I FOUND OUT ON 1/10/2021 THAT THERE WAS AN ACTIVE RECALL ON MY CAR. AFTER LOOKING THROUGH THE LAWS IT STATES THAT A CAR DEALERSHIP IS LEGALLY NOT ALLOWED TO SELL A CAR THAT HAS AN ACTIVE RECALL. WHEN I CALLED THE DEALERSHIP THEY VERIFIED THAT THEY RECEIVED THE RECALL INFORMATION FOR THAT SPECIFIC CAR ON 12/30/2021 BUT PROCEEDED TO SELL IT ANYWAYS. I AM VERY UPSET THAT THIS HAPPENED AND NOW I HAVE TO TAKE TIME OUT OF MY DAY TO TAKE THE CAR INTO THE SHOP FOR THEM TO FIX THE PROBLEM ON A BRAND NEW CAR THAT NEVER SHOULD HAVE LEFT THE SHOWROOM FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387555January 11, 2021
ELECTRICAL SYSTEM
DEAR SIR: "HYUNDAI RECENTLY TOLD OWNERS OF NEWER TUCSON VEHICLES NOT TO DRIVE THEIR RECALLED SUVS IF THE ANTILOCK BRAKE SYSTEM (ABS) WARNING LIGHT COMES ON, AND TO KEEP THE VEHICLES PARKED OUTDOORS SO THEY DON'T CATCH A HOUSE OR GARAGE ON FIRE."THIS PARTICULAR HYUNDAI DEALERSHIP IN QUESTION HERE HAS NEVER MENTIONED IT TO ME EVEN THOUGH THE SALES AGENT ([XXX]) WAS ASKED BY MY FRIEND THAT WAS WITH ME TO ASSIST ME WITH/HELP ME OUT IN DEALING WITH THE NEGOTIATION THAT IS, ALWAYS, A COMMON PRACTICE WHEN ONE WANTS TO BUY BOTH USED OR NEW CAR. I WAS THEN, UNEXPECTEDLY, ADVISED BY THE NEXT DAY, BY MY FRIEND, ABOUT THIS UNFORTUNATE AND EXTREMELY BAD NEWS; OF COURSE, AFTER A THOROUGH RESEARCH, TO FIND OUT WHETHER MY NEW CAR (2021 HYUNDAI TUCSON SUV WAS RECALLED BY THE AUTHORITIES OR NOT. FROM WHAT HE TOLD ME, HE, SIMPLY, PLUGGED IN THE VIN NUMBER ([XXX]) AND DID THE SEARCHING. THE RESULT WAS VERY SERIOUS AND LIFE-THREATENING FOR BOTH MYSELF AND MY DAUGHTER.I WILL BE LOOKING FORWARD TO HEARING FROM YOU SOON ON THIS MATTER OF GREAT IMPORTANCE TO ME AS WELL AS MY DAUGHTER AND FAMILY MEMBERS. IN ADDITION, I WANT YOU TO, PLEASE, COMMUNICATE WITH ME THROUGH EMAIL OR REGULAR MAIL. I HAVE THE INTENT TO SEEK FOR AN ATTORNEY TO, DIRECTLY, TAKE OVER MY CASE AND DEAL WITH THE DEALERSHIP IN QUESTION HERE. I, FURTHER NOTIFY YOU THAT MY FRIEND IS NOT GOING TO BRING YOU THE $5,000 THAT HE PROMISED TO YOU. THAT ($5,000) WILL BE USED TOWARDS THE ATTORNEY FEE. PS THIS CAR IN QUESTION WAS BOUGHT ON 01/09/2021 SINCERELY YOURS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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