Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11605000July 28, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Paint The paint issue with hyundai is ridiculous. I have a 2016 Hyundai sonata. No matter if i’m driving, going through a car wash, or just sitting in the yard. It’s absolutely ridiculous. Corporate and a lawyer has been contacted and the said there wasn’t anything they could do. There is thousands of cars that look the same or worse than mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604751July 26, 2024
SERVICE BRAKES
ABS control unit/pump is leaking. I was told it's not covered under warranty or recall. Local mechanic states they can't repair it because the part has to be properly programed at the dealership. I've spoken with other Hyundai owners and they have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604783July 26, 2024
EXTERIOR LIGHTING
Taillight not working. I purchased a bulb for taillight and it’s still out. I got a recall letter in the mail about the lights on sonata but I misplaced it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604404July 25, 2024
ENGINE
Stopped at a stop light, started going again, got up to about 20 mph and engine stalled on the side of the road. Had to wait HOURS for a tow, triple A couldn’t help, had to pay $70 out of pocket. Now they are denying me for an engine replacement, each time I submit the documentation they request, they find some reason to turn it down, and when I ask what they specifically needed me to do, they just gave me a phone number to call for Hyundai customer affairs, even though I have already gone through all of this with them, and they directed me back to the dealership as far as communication goes. I’m getting the run around, and it has been going on since May.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604420July 25, 2024
SERVICE BRAKES, SUSPENSION
The contact owns a 2015 Hyundai Sonata. The contact stated while depressing the brake pedal, the vehicle veered to the right. The vehicle was taken to the local dealer and the brake rotors were modified, and the failure was corrected. Additionally, while driving at speeds over 65 MPH, the front driver’s side of the vehicle was shaking and vibrating abnormally. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604434July 25, 2024
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604540July 25, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Hyundai Sonata. The contact stated while driving approximately 65 MPH, there was a booming sound heard and suddenly there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was towed to the local dealer who replaced a fuel sensor. The contact stated that later, while driving, the rear seats started to raise up, and became extremely hot. The contact parked to inspect the vehicle and discovered that the fuel tank had expanded underneath the vehicle. Due to the failure, the rear seats became burned and melted. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604250July 24, 2024
ENGINE
Vehicle is loosing a quart of oil every two weeks. When taken in for service no problems found. Dealership says their is a known engine problem but since I am the second owner no warrenty applies. Their suggestion is to constantly pit oil in the vehicle. This problem has effected many hyundai owners and should be on the company to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604136July 23, 2024
ENGINE
Car stalled at 65 mph and went in to limp mode. Knocking noise came from under right side of engine. Car is not drivable at this time. Sounds like a rod thrown and there are metal shaving in oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604156July 23, 2024
ELECTRICAL SYSTEM
On [XXX], I smelled a chemical burning smell. We searched the house for about 5 minutes and finally went to the garage. As my husband opened the garage door he said the car is on fire. I looked and smoke was pouring out of the inside. He ran, opened the door and flames came bursting out. He immediately took off to get the fire extinquisher from the kitchen and I called 911. The fire department came and put the flames out. Upon inspection, the dashboard had a fire and the extreme heat had melted the entire dash. The fire chief and my husband were trying to figure out what had happened. The car was not running at the time. A little earlier, my husband had an air compressor plugged into the cigarette lighter. When he finished filling a tire, he unplugged the compressor, put the compressor in the car on the floor and turned the car off. Then later, as I described there was a fire. My husband and the fire chief inspected the engine which had no damage. The were specifically looking for the fuses. All fuses were in tact. In researching I discovered the the Hyundai Sonata had issues and new about the problems. We purchased the car in March and were not aware of any recalls, nor were the previous owners. I have spent the last 6 weeks in communication with Hyundai who led me on a wild goose chase and has refused to take responsibility for the fire. The are trying to blame in on the compressor which was not even plugged in. I was made aware of several class action law suits, but have not been able to find any information. I have kept all communication with Hyundai and have requested the recorded phone conversations also. The car is still in my driveway. Obviously all the electrical is destroyed and not fixable. I was trying to avoid lawyers and just get Hyundai to own up to the problem and take responsibility to pay what I paid for the car. I can get copies of all email communication. I attached the final email received yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11604047July 23, 2024
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603800July 22, 2024
VEHICLE SPEED CONTROL
Started car normally this morning, engaged transmission, car would not accelerate. Pressing gas pedal had no effect. After a couple of blocks, shut off engine. Then restarted, same problem. Had to get to appointment, so stopped and restarted twice more, second time ran normally and I reached my appointment. Started car to return home, same problem for some seconds, then normal. Later taking son to medical appointment, lost pedal function mid trip for a few seconds, then continued to appointment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603656July 21, 2024
ENGINE
No check engine light was on. Heat cold gage was normal. No lights indicated what so ever. Engine started knocking really loud turned off while driving 70 mph on the freeway when it turned back on wouldn’t go past 20 mph. when accelerating knocking would increase. Wouldn’t accelerate past 20 mph. Took my vehicle to my local Hyundai dealer to be assed and they told me about the 953 campaign recall. I knew nothing about. I am 4th owner to the car from a used local dealership. My local hyundai refused to replace engine as well as corporate due to 953 campaign not being installed prior to engine failure. I only had the car a year and half and engine always sounded abnormally loud. I did tell the dealership this when we purchased the car as well as a few times throughout the time we went to make payments in person and they said it was normal Hyundais have loud engines. ultimately engine turned off while driving 20 mph and failed to turn back on at all. Out of a car since July 3 2024. No rental car was provided to me and had to pay for the diagnostics fee of $195 that was suppose to be waved once claim was approved but due to the 953 campaign not being installed by any of the previous owners or dealership my claims were denied! Now Hyundai wants $9,000 to replace engine with new belts and labor together! I don’t even have that kind of money at all!! RIDICULOUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603668July 21, 2024
UNKNOWN OR OTHER
My itms went bad but no codes pop up when getting checked make my gauge temperature line sit over the 200 mark looks to be around 220 without steeping on the gas hard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603406July 19, 2024
POWER TRAIN, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2012 Hyundai Sonata. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle was jerking abnormally. The passenger's side front tire was extremely hot. The contact stated that the RPM increased to high, and the vehicle lost motive power while driving. The contact stated that while the accelerator pedal was depressed, the vehicle was slow to respond. There was an abnormal electrical burning odor detected. The vehicle was hard to start. The contact stated that the check engine and ABS warning lights were illuminated. On several occasions, the vehicle was taken to the local dealer, who was unable to retrieve any DTC trouble codes. The bearing was fine but was replaced at the owner's request. The mechanic test-drove the vehicle for five hundred miles but was unable to duplicate the failure. The mechanic informed the contact that the ECM was fried. The ECM was replaced, but no update was provided. Additionally, the mechanic informed the contact that the wiring harness had a short circuit and that the wiring harness needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603439July 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the driver's side sunroof detached. The contact stated that the sunroof was caught up on the netting in front of the sunroof. The contact stated that the tracks were fractured. There were no warning lights illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under NHTSA Campaign Number: 16V726000 (Visibility). The approximate failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603500July 19, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE:BODY
The vehicle, after parking, is nonresponsive to the key fob, nor will it start. This can happen at anytime and anywhere. Dealer said "It is possible the integrated 12v battery into the hybrid battery may be faulty. No codes or tests can confirm the issue. The dealer said the key fobs tested ok." My wife works late at night in a dark area, this has happened 2 times at her place of work and we are concerned for her safety as she has to wait outside for a tow truck to tow it to the dealer. The first 3 times it occured, this issue started around march of 2024, and repeated every 30-45 days. Now it has happened 2 more times in the last week. No warning lamps or indications of problems. The windshield has distortion within the glass and is not a clear view. It is as though you are looking through the heat of a jet engine trying to focus on what is on the other side. This is a major distraction while driving, reading the heads up display in the car, reading street signs and general navigation of pedestrian and other vehicle traffic. There is no aftermarket film or materials on the windshield. The door handle on the drivers side has a cover plate over the hole where a manual key could be inserted. As a construction worker I have very strong hands and I have a difficult time removing the cover plate. The last time I removed the plate I cut my hand on the interior part of the handle as the cover plate popped off. That is how hard the plate is to remove. My wife cannot remove the cover plate on her own. This system is in place for the manual use of the hidden key inside the key fob to be able to open the door in the event of a power failure of the vehicle. which has now happened randomly 5 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603481July 19, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I have been to the dealership on three separate occasions due to the engine misfiring. Two ignition coils have been replaced so far and I recently returned to the dealership for the same issue. This time however, not only did the engine light come on but I went from a full tank to less than a quarter of a tank and the engine is making backfiring sounds. At that time the dealership said that they could not recreate the issue, I got my oil changed and went home. That was a week ago, I am back at the dealership today for the same thing; fuel dumping and backfiring sounds. While at the dealership today it turns out those backfiring noises were the fuel tank expanding so much so that it kept popping the seat up. They deemed the car unsafe to drive and it is currently at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603350July 19, 2024
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I was driving on the interstate at interstate speeds and the car started to lose power. I was able to steer the car to a safe location and call roadside assistance. It appears that the engine control system had a failure in one of the control modules. The problem was reproduced at the time that I dropped the car off with the service center. The history of the issues for the vehicle are available. My safety was put at risk because the car lost power at high speed and I was only able to limp to a safe location. No warning lights happened until the issue was already taking place. After being notified by my Hyundai app, I was able to discover that the vehicle had a history of having this code (I have only owned the car for 32 days)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602706July 16, 2024
STEERING
My car when turned off locks but when turned back on will stay locked. Normally you can turn the car on and off a couple times and it will unlock itself but for the past couple months it is now impossible and is so unsafe to drive. I saw in 2009/2010 there was a recall for this with Hyundai and I’m pretty sure my car is now affected with the same thing but 2011 Hyundai sonata.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata