Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10015392April 8, 2003
SUSPENSION:REAR
THE DRIVER AND PASSENGER REAR WHEEL BEARING FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014057April 7, 2003
TIRES
WHILE DRIVING ON I75 FROM NAPLES, FL TO FT. LAUDERDALE, FL, THE DRIVER SIDE LEFT FRONT TIRE BLEW AT 70 MPH. THE TREAD THAT MEETS THE PAVEMENT SEPARATED FROM THE SIDEWALL. THIS TIRE IS A KUHMO 195/70 R14 90H MODEL 722 ORIGINAL FACTORY TIRE ON MY 1999 HYUNDAI SONATA WITH ONLY 25,000 MILES ON THE TIRES. BEFORE ANY ROAD TRIP, I CHECK TIRE PRESSURE FOR SAFETY PURPOSES. MY CAR BODY HIT THE PAVEMENT A FEW TIMES BEFORE COMING TO A STOP RESULTING IN LEFT FRONT FENDER DAMAGE. THIS FENDER WILL COST AROUND $700 TO REPLACE. I FEEL VERY UNSAFE WITH THESE TIRES AND THE COST TO REPLACE ALL 4 TIRES IS AROUND $300. THIS WAS A VERY DANGEROUS AND FRIGHTENING SITUATION, NOT ONLY FOR ME BUT ALSO FOR THE OTHER VEHICLES PASSING ME ON THE HIGHWAY AS THE CAR WAS VIBRATING VIOLENTLY AS THE TIRE BLEW. IT WAS ALL I COULD DO TO HOLD ON TO THE STEERING WHEEL AND KEEP THE CAR IN MY LANE AS THE CAR CAME TO A STOP. I SENT AN EMAIL TO KUHMO VIA THEIR WEBSITE AND HAVE NOT RECEIVED A REPLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015234April 4, 2003
SUSPENSION:REAR
THERE WAS A GRINDING NOISE COMING THE REAR WHEEL BEARING ON THE DRIVER'S SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013894April 3, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I AM WRITING TO COMPLAIN AGAINST DIFEO HYUNDAI, HUDSON MALL, RT. 440, JERSEY CITY, NJ. I HAD THE FOLLOWING RECALLS DONE ON MY HYUNDAI SONATA 97 (VIN [XXX]) FROM DIFEO IN JANUARY, 03: NHTSA CAMPAIGN: 97V026000. NHTSA CAMPAIGN: 00V314001 DIFEO HAD TO REPLACE THE FUEL TANK AS A PART OF THE RECALL. SOON AFTER THE RECALL WAS DONE, I NOTICED THAT THE FUEL GAUGE NEEDLE WAS STUCK ON THE UPPER END. SPOKE TO DIFEO SERVICE MANAGER [XXX] ABOUT THIS PROBLEM ON 2/14/03 AND TOOK AN APPTMENT FOR 2/18/03 MORNING. CONFIRMED THE APPTMENT BEFORE LEAVING ON 2/18/03. HOWEVER, ON REACHING THE SERVICE CENTER I WAS TURNED AWAY BECAUSE IT WAS CLOSED FOR THE DAY. THIS IS NOT THE FIRST TIME DIFEO HAS SHOWN SUCH UNPROFESSIONAL ATTITUDE IN SERVICING THE RECALL. 1.WHEN I APPROACHED DIFEO THE FIRST TIME IN NOVEMBER 2002, THE DEALER REFUSED ANY KNOWLEDGE OF A RECALL. HAD TO HAVE HYUNDAI USA CALL THEM UP TO INFORM ABOUT THE RECALL. 2.AFTER THIS WHEN I WENT TO THE SERVICE CENTER ON 1/11/03 THE REPRESENTATIVE THERE (MIKE), AGAIN REFUSED ANY KNOWLEDGE OF SUCH A RECALL. 3.AGAIN HAD TO GO BACK TO HYUNDAI USA FOR HELP. HAD [XXX] AT 1800 633 5151 X [XXX] TALK TO [XXX]. ONLY THEN DID DIFEO AGREE TO SERVICE THE RECALL. 4.FINALLY DROPPED OFF THE CAR ON 1/25/03. MIKE FROM DIFEO INFORMED ME THE SAME EVENING THAT THE CAR WAS READY FOR PICKUP. HOWEVER, ON REACHING THE SERVICE CENTER I WAS INFORMED THAT CAR WAS NOT READY YET AND THE GAS TANK WOULD HAVE TO BE REPLACED. 5.FINALLY THE FUEL TANK WAS REPLACED. AM SURE THE PROBLEM WITH THE FUEL GAUGE HAS OCCURRED BECAUSE OF DIFEO'S POOR WORKMANSHIP. I AM APPREHENSIVE IF DRIVING THE CAR IN ITS PRESENT STATE MIGHT ENDANGER MY SAFETY. DIFEO WAS HESITANT TO SERVICE THE RECALL IN THE BEGINNING AND WHEN FORCED, DID A SHODDY JOB OUT OF IT. I DEMAND THAT DIFEO PICK UP THE CAR FROM MY RESIDENCE AND DROP IT BACK AFTER DOING A THOROUGH JOB OF THE RECALL. I REQUEST YOU TO GET ME SOME RELIEF FROM THIS HARASSMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011503March 12, 2003
AIR BAGS:FRONTAL
THE DRIVER'S AIR BAG DEPLOYED WITH NO WARNING AND NO IMPACT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011232March 10, 2003
AIR BAGS
THE AIR BAG WARNING LIGHT STAYED ON. *JB SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011137March 7, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK CRACKED AND LEAKED GASOLINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010003March 6, 2003
STRUCTURE:BODY:TRUNK LID
EXCESSIVE DUST ENTERED THE TRUNK THROUGH A VENT AND SEEPED THROUGH THE PASSENGER CABIN.*JB....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008867March 6, 2003
UNKNOWN OR OTHER
THE AUTOMOBILE COMPANY MISREPRESENTED AND MISLEAD THE CONSUMER ON THE PERFORMANCE SPECIFICATIONS.*DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009900March 3, 2003
STEERING: STEERING WHEEL/HANDLE BAR, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
STEERING WHEEL, CHECK ENGINE LIGHT, AND CATALYTIC CONVERTER *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008327March 2, 2003
AIR BAGS:SIDE/WINDOW
IMPACT TO DRIVERS DOOR AND THE SIDE AIRBAG FAILED TO DEPLOY.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10009492February 27, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL #97V026000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009262February 25, 2003
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE STALLED, WHICH CAUSED THE VEHICLE TO ABRUPTLY PULL. *JB THERE WAS A VIBRATION WHEN THE VEHICLE WAS STOPPED AT HIGH SPEEDS(DUE TO WARPED ROTORS), A TAP NOISE WAS COMING FROM THE TIMING BELT, AND THE VEHICLE WOULD DIE AT THE SPEED OF 60 MPH. THE TIMING BELT, THE BROKEN COUNTER BALANCE, AND THE MISSING TIMING BELT TEETH WERE REPLACED. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009016February 21, 2003
VISIBILITY:GLASS, SIDE/REAR
THE DRIVERS SIDE WINDOW FAILED TO ROLL DOWN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008762February 19, 2003
POWER TRAIN
THE TRANSMISSION FAILED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004831January 28, 2003
SEAT BELTS
WHILE SITTING IN VEHICLE WITH THE SEAT BELT ON, IF CONSUMER MAKES ANY KIND OF MOVEMENTSEAT BELT TIGHTEN UP. CONSUMER HAS TO UNHOOK THE SEAT BELT AND FASTEN IT. THIS IS VERY UNSAFE WHEN DRIVING OR IN AN EMERGENCY SITUATION. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003741January 24, 2003
ELECTRICAL SYSTEM
WHEN CONSUMER SHUT VEHICLE OFF, THERE EMITTED A LONG GRUNTING NOISE. APPROXIMATELY 20 MINUTES LATER THE INTERIOR OF THE VEHICLE HAD BURST INTO FLAMES. THE CAUSE IS UNKNOWN. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003347January 24, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
BRAKE ROTORS ARE WARPPED AND CAUSING A LOW BRAKE PEDEL AND A DANGEROUS SHIMMY IN THE WHEEL WHEN EVER I TRY TO STOP. THEY RESURFACED BOTH FRONT ROTORS ON 4/11/01 WITH 12,400 MILES. AT 29,000 MILES THE PROBLEM CAME BACK AND THEY REFUSED TO FIX THE PROBLEM.FIRST THEY STATED IT WAS CAUSED BY MY DRIVING, THEN I WAS TOLD IT WAS CAUSED BY GOING THRU PUDDLES. THEN I WAS TOLD THAT IT WAS CAUSED BY HEAT AND THEY DO NOT COVER HEAT RELATED PROBLEMS. THE ROTORS ARE COVERED FOR 5 YEARS, 60,000 MILES, BUT NOT FOR THE ABOVE REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002907January 18, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
WE HAD GOTTEN THE RECALL LETTER FOR SOMETHING OTHER THAN THE GAS TANK ON THE VEHICLE WE WERE TOLD IT HAD A CRACK IN IT AT THE TIME WE TOOK IT FOR THE FIRST RECALL LETTER FOR THIS VEHICLE,WE CAN ONLY FILL THE FUEL TANK TO 3/4 HASH MARK AND BELOW THAT PIONT IN ORDER NOT TO LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002528January 10, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES WHILE DRIVING THE VEHICLE AND APPLIED THE BRAKES THERE WAS A NOISE DUE TO A FAULTY CALIPER. DEALER HAS INSPECTED ON SEVERAL OCASSIONS, CHANGE ROTORS PADS BUT UNABLE TO CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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