Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10038082September 3, 2003
AIR BAGS
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND AIRBAGS DID NOT DEPLOY. CONSUMER STATED THAT A RECALL WAS REPAIRED FOR THE AIRBAG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10037012September 1, 2003
VEHICLE SPEED CONTROL
2000 HYUNDAI SONATA WITH 42,000 MILES STALLS INTERMITTENTLY AT RED LIGHTS, STOP SIGNS, LOW SPEED DECELERATION, AND AT ACCELERATION. ALSO, DURING ACCELLERATION, THE CAR INTERMITTENTLY "LURCHES" OR "JERKS" AS IF IT'S GOING TO STALL. SEPTEMER 1 2003, WHILE TRAVELING ABOUT 35MPH IT STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. THE POWER STEERING WON'T WORK WHEN IT STALLS. ON 8/29/03 THE VEHICLE HAD BEEN TAKEN TO THE FIRST TEAM AUTO MALL DEALERSHIP FOR STALLING 8-10 TIMES THE PREVIOUS WEEK. I WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR. THE DEALERSHIP SERVICE DEPARTMENT CLAIMED THAT THEIR DIAGNOSTIC EQUIPMENT DID NOT DETECT ANY "CODES" AND THE CAR NEVER STALLED DURING TEST DRIVES. I WAS TOLD THAT I COULD PICK THE CAR UP. I DID SO 8/29/03 AND DROVE IT WITHOUT INCIDENT UNTIL 9/ 1, WHEN IT STALLED AGAIN. I KNOW FROM RESEARCHING NHTSA THAT A RECALL WAS DONE ON 2000 HYUNDAI SONATA'S WITH 6 CYLINDER ENGINES FOR THIS. (COMPLAINT # 880356, RECALL # 00V259001). MY 4 CYLINDER SONATA IS DOING THE SAME THING. 8/29, I SPOKE WITH GARY BABER, THE DEALERSHIP MANAGER, CHRIS CLOWSER, THE SERVICE DEPT MANAGER AND ERIC ADAMS, ADVISOR. THEY ALL SOUNDED LIKE A BROKEN RECORD: "IF THE CAR DOESN'T DO ANYTHING WHILE WE HAVE IT, THEN THERE'S NO WAY WE CAN DO ANYTHING TO FIX IT; OUR DIAGNOSTIC EQUIPMENT DID NOT PICK UP ANY CODES". I WOULDN'T BE SURPRISED IF THE CAR STARTS FINE TOMORROW AND I GET A CALL FROM THE DEALERSHIP SAYING THE CAR IS FINE AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. I AM AFRAID TO DRIVE THIS CAR; IT IS UNSAFE, DANGEROUS AND COULD GET SOMEONE KILLED. IN ADDITION, IT IS A PRACTICALLY NEW CAR THAT CANNOT BE TAKEN OUTSIDE OF THE CITY LIMITS DUE TO ITS UNRELIABILITY. I WAS VERY TOUCHED BY THE COMPLAINT I READ (#880356) AND COULD RELATE SOMEWHAT TO THE ANGUISH THAT CONSUMER ENDURED AT THE HANDS OF HYUNDAI. THEIR STRUGGLE SEEMED VERY LONG AND ARDUOUS ; I DON'T KNOW HOW IT ENDED FOR THEM, BUT THIS MERITS INVESTIGATION BECAUSE LIVES ARE AT STAKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036840August 29, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT
MY VEHICLES CHECK ENGINE LIGHT HAS BEEN ON FOR WELL OVER A YEAR NOW. I BELIEVE THIS PROBLEM IS DUT TO A MANUFACTURER'S DEFECT AND I SHOULD NOT HAVE TO COME OUT OF MY POCKET TO PAY FOR A COMPANY'S MISHAP. I WOULD LIKE THE PROBLEM TO BE CORRECTED AS SOON AS POSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036844August 29, 2003
AIR BAGS:FRONTAL
PASSENGER SIDE AIR BAG DEPLOYED AT LOW SPEED, UNDER 5 MPH, KILLING FRONT SEAT PASSENGER.*AK THE SONATA HIT THE REAR END OF A VEHICLE DEPLOYING BOTH THE DRIVER AND PASSENGER FRONT BAG. THE CONSUMER DOES NOT KNOW FOR CERTAIN IF THE 5 YEAR OLD CHILD IN THE FRONT PASSENGER SEAT WAS BELTED. THE CONSUMER DOES NOT BELIEVE THE CHILD WAS. THE CHILD SUSTAINED LACERATIONS TO THE NECK, SPINAL CORD INJURIES AND BRAIN DAMAGE. THE CHILD WAS PRONOUNCED DEAD AT THE SCENE.CW
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10036859August 29, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, TIRES
I BOUGHT MY 2001 HYUNDAI SONATA LESS THAN 2 YEARS AGO. SINCE THAT TIME I HAVE HAD TO REPLACE BOTH WINDOW MOTORS, FRONT AND REAR BRAKES, TIMING BELT AND ALL TIRES. I WOULD HAVE THOUGHT THAT A BRAND NEW CAR WOULD BE TROUBLE-FREE (THAT'S WHY I CHOSE HYUNDAI, BECAUSE OF THE GREAT WARRANTY) HOWEVER, IT APPEARS THAT IS NOT THE CASE. MY CAR RECENTLY BROKE DOWN ON MY WAY HOME FROM WORK, HAD TO BE TOWED AND WAS IN FOR REPAIR FOR A WEEK (TIMING BELT), WHICH WAS A HUGE INCONVENIENCE AND EXPENSE FOR ME. I AM NOW LOOKING FOR A SUITABLE TRADE-IN FOR MY HYUNDAI AND WOULD NOT RECOMMEND ONE TO FRIENDS AND FAMILY MEMBERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037941August 29, 2003
AIR BAGS
LTR EXPRESSING HIS DISSATISFACTION WITH THE WAY NHTSA PROCESSED HIS PETITION FOR A HEARING...*MR THE CONSUMER SENT A PETITION FOR DEFECTIVE AIRBAGS. *TS. THE CONSUMER STATED THE AIR BAG RECALL WAS PERFORMED ON THE VEHICLE, HOWEVER THE AIR BAG LIGHT CONTINUED TO ILLUMINATE AND THE VEHICLE WAS SERVICED THREE TIMES TO CORRECT THE PROBLEM. THE CONSUMER'S WIFE WAS INVOLVED IN A ONE CAR ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10036673August 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 HYUNDAI,SONATA HAS 28,000 MILES. HAVE HAD TO HAVE ROTORS REPLACED 3 TIMES SINCE 11000 MILES. CAR SHAKES AFTER ROTORS HAVE BEEN ON CAR FOR ABOUT 4 OR 5 THOUSAND MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034090August 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN VEHICLE IS PARKED FOR OVER SIX HOURS , THEN UPON STARTING VEHICLE AND DRIVING, VEHICLE WOULD STALL .VEHICLE HAS BEEN TAKEN TO THE DEALER ON THREE OCCASIONS, BUT PROBLEM IS RECURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033666August 12, 2003
STRUCTURE:BODY:DOOR
CONSUMER STATES THAT FORNT DOORS DO NOT UN LOCK.DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033648August 11, 2003
ELECTRICAL SYSTEM:WIRING
RECALL# 00 V 259 001/ENGINE STALLING: THIS RECALL WAS DONE IN NOVEMBER 13,2000. AT THE PRESENT TIME THE 2 LITER V-6 ENGINE IS STALLING INTERMITTENTLY AT LOW SPEED. DEALER / MANUFACTURER WERE NOTIFIED, AND BOTH STATED THAT THE RECALL WAS DONE, AND ANY OTHER REPAIR WOULD BE AT THEIR COST. REQUESTING NHTSA TO LOOK INTO THIS MATTER TO SEE IF THIS COULD BE A RECALL REPAIR FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029661August 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, ESPECIALLY WHEN GOING UP HILLS, THE VEHICLE LOST POWER, IT HAPPENED AT LEAST 5 TIMES. THE DEALER STATED THERE WAS NO REPAIR AND TO MAKE SURE THE VEHICLE ALWAYS HAD A TANK OF GAS BEFORE GOING UP A HILL. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031875August 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CHECK LIGHT COMES ON WHEN DRIVING VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029095July 24, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SATURDAY ,07/19/03 I PARKED MY HUYNDAY SONATA 4DOORS, 4 CYLINDERS AT BEST BUY PLANTATION (FL) PARKING LOT @ 1:00PM TO VISIT MY AT&T WIRELESS STAFFER AT THIS STORE. WHEN COMING BACK @ 2:30PM THE CAR HAD GOT ON FIRE. THE HOOD WAS OPENED BY PLANTATION FIRE DEPARMENT TO PUT THE FIRE OUT. EVERYTHING WAS BURNED. TOTAL LOSS OF VEHICLE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10028555July 18, 2003
VISIBILITY:GLASS, SIDE/REAR
SINCE PURCHASING THE CAR IN JANUARY 2003, I HAD TO TAKE THE VEHICLE IN 3 DIFFERENT DATES FOR SERVICE TO THE FRONT AND REAR WINDOWS. THE WINDOWS EACH HAVE FAILED AT DIFFERENT DATES. THE WINDOWS WILL GO DOWN AND THEN WILL FAIL TO RAISE/CLOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029478July 16, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING ON THE HIGHWAY AIR BAG LIGHT WILL APPEAR ON THE DASHBOARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029479July 16, 2003
TIRES:TREAD/BELT
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING DRIVER SIDE TIRE THREAD SEPARATED FROM THE WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026128July 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CONTINUES TO COME ON. WE HAVE BEEN TOLD THAT HYUNDAI IS HAVING A LARGE PROBLEM WITH O2 SENSORS, ESPECIALLY IN WARM CLIMATES. DEALER WORKED ON THE PROBLEM ONCE ALREADY, BUT THE PROBLEM SEEMS TO HAVE RETURNED. THE CAR IS CURRENTLY AT THE DEALERSHIP BEING WORKED ON. THE SERVICE PERSON SAID THERE HAVE BEEN SO MANY PROBLEMS HE IS SUPRISED THEY HAVE NOT HAD A RECALL JUST FOR THE O2 SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025438July 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), EQUIPMENT:MECHANICAL
TRANSMISSION FAILURE. REPAIR PLACE SAYS IT WAS A PREMATURE MECHANICAL FAILURE. POSSIBLE DEFECTIVE PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026226June 30, 2003
ELECTRICAL SYSTEM:WIRING
FOR TWO DAYS WHILE DRIVING SMELLED STRONG CHEMICAL FUMES, AFTER LITTLE WHILE VEHICLE CAUGHT ON FIRE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10023953June 28, 2003
SUSPENSION:REAR
RIGHT-REAR (I.E., PASSENGER SIDE REAR) TIRE WEARING ABNORMALLY. ROTATING TIRES HAS SPREAD THE PROBLEM TO ALL TIRES MOUNTED AT ANY TIME ON THE RIGHT-REAR. NOTHING HAS HAPPENED TO DAMAGE ANY SUSPENSION COMPONENTS AND RIGHT-REAR WHEEL ALIGNMENT IS OKAY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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