Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10218593February 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I'M THE OWNER OF A 1995 HYUNDAI SONATA, 2.0L DOHC, AUTOMATIC. DRIVING ON A ICY ROAD IN MICHIGAN THE TRANNY DOWNSHIFTED BY ITSELF FROM 4TH(OD) TO 1ST GEAR AND LOCKED IN 1ST GEAR THROWING ME IN A SNOW BANK! IF IT WASN'T FOR THE SNOW BANK TO STOP THE CAR, I WOULD'VE ENDED IN FRONT OF A INCOMING SEMI! THE TRANSMISSION HAS HAD HARSH SHIFTS/DOWNSHIFTS SINCE I PURCHASED THE CAR, BUT I NEVER HAD ANTICIPATED LOCKING UP WHILE DRIVING. AFTER DOING SOME RESEARCH I FOUND A HYNUDAI TECHNICAL SERVICE BULLETIN STATING THAT 1995 MODEL TRANSMISSIONS CONTROL UNITS MAY NEED TO BE REFLASHED WITH NEWER VERSION SOFTWARE OR REPLACED WITH NEWER UNITS. APPARENTLY HYUNDAI DIDN'T MAKE A PRIORITY IN NOTIFYING THE OWNERS ABOUT THE TRANSMISSION COMPUTER CAUSING ERRATIC SHIFTS/DOWNSHIFTS! AFTER TALKING TO A HYUNDAI DEALERSHIP ABOUT THE ISSUE I GOT THE FOLLOWING ANSWER: "THE 1995 MODEL SONATA IS KNOWN FOR RANDOM TRANSMISSION PROBLEMS, AND LIMPING MODE ISSUES? .." I WAS SPEECHLESS KNOWING OTHER PEOPLE OWN AND DRIVE THIS MODEL AND THAT SAME THING MAY HAPPEN TO THEM. PLEASE, SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10218575February 19, 2008
POWER TRAIN:CLUTCH ASSEMBLY
HYUNDAI SONATA, 5 SPEED, 2005, 4 CYLINDER, 47,500 MILES, APPROXIMATELY 4 YEARS OLD. THERE WAS A LOT OF PLAY IN THE CLUTCH, BUT IT STILL ENGAGED. ONCE ENGAGED HOWEVER, THE VEHICLE WAS SLOW TO BUILD UP SPEED. TOOK IT TO KEY HYUNDAI, THE DEALER WHERE IT WAS PURCHASED. WAS IMMEDIATELY TOLD THAT THEIR 5 YEAR, 60,000 MILE BUMPER-TO-BUMPER WARRANTY WOULD NOT BE IN EFFECT BECAUSE THIS WAS DUE TO NORMAL WEAR-AND-TEAR. THEY NEVER DROPPED THE TRANSMISSION TO LOOK AT THE INTERNALS. THEY GAVE ME THE CHOICE OF $1,100 FOR REPAIRS, AND $2,500 IF A NEW FLYWHEEL WAS NEEDED. SINCE IT WASN'T COVERED BY A WARRANTY, I TOOK IT TO MY MECHANIC. HE DROPPED THE TRANSMISSION AND NOTED THAT THE FLYWHEEL CAME LOOSE FROM THE SHAFT IT WAS ATTACHED TO AND CAUSED WEAR TO THE CLUTCH ASSEMBLY HOUSING. THE FLYWHEEL AND OTHER PARTS WOULD HAVE TO BE REPLACED. THE FLYWHEEL ALONE WILL COST $1050, AND THE ENTIRE JOB ABOUT $2300. NO AFTER MARKET FLYWHEELS ARE AVAILABLE FOR THIS VEHICLE. HYUNDAI SHOULD HAVE HONORED THEIR WARRANTY. I SPOKE WITH SEVERAL PEOPLE AT KEY HYUNDAI PLUS HYUNDAI USA CUSTOMER SERVICE. KEY SAID THAT IT WAS NOT GOING TO BE WARRANTED AND CUSTOMER SERVICE WOULD ONLY REFER ME BACK TO THE DEALERSHIP. NO ONE COULD GIVE ME INFORMATION ABOUT AN AVERAGE LIFE FOR THE CLUTCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218248February 17, 2008
AIR BAGS
MY 2006 HYUNDAI SONATA LOST CONTROL AFTER DRIVING THROUGH A PATCH OF BLACK ICE. AS A RESULT, THERE WAS A COLLISION WITH A FIRE HYDRANT, WHICH CAUSE SEVERE FRONT END DAMAGE TO THE CAR, AS WELL AS THE FIRE HYDRANT. MY DRIVER SIDE AIR BAG NEVER DEPLOYED. I HAVE INJURED MY RIGHT THUMB FROM THE IMPACT OF THE COLLISION, RESULTING IN A TORN LIGAMENT AND A GREAT DEAL OF PAIN. I BELIEVE THIS INJURY COULD HAVE BEEN AVOIDED IF THE AIR BAG HAD DEPLOYED. THE CAR STILL REMAINS IN A REPAIR SHOP, WHERE NONE OF THE REPLACEMENT PARTS SEEM TO LINE UP CORRECTLY. MY INSURANCE COMPANY AND THE REPAIR SHOP ARE BOTH AWARE OF THE AIR BAG NOT DEPLOYING. THE REPAIR SHOP CLAIMED THEY CAN NOT LOOK INTO THE CAUSE OF WHY THE AIR BAG NEVER DEPLOYED. THE INSURANCE COMPANY COULD NOT PROVIDE ANY HELP EITHER. I WON'T BOTHER CONSULTING THE HYUNDAI DEALER SINCE THEY CAN NOT PROVIDE ANY SOLUTIONS, FROM WHAT I'VE READ, AS WELL AS HAVING OTHER UNRELATED PROBLEMS WITH THE INCOMPETENCE OF THE DEALERSHIP IN THE PAST. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10217921February 13, 2008
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS SIDE FRONT SEAT MOVES WHEN ACCELERATING AND DECELERATING AT LOWER SPEEDS. MOST NOTICEABLE WHEN COMING TO A STOP AND STARTING OUT. SEAT FAILURE CAUSES LOSS OF CONTROL WHEN DEPRESSING BRAKE PEDAL AND ACCELERATOR PEDAL. HYUNDAI DEALER AND HYUNDAI CUSTOMER SERVICE STATE THAT IS A ENGINEERING DEFECT ON 2007 AND 2008 MODELS, AND THAT THERE IS NO REMEDY. FAULT BECAME REALLY NOTICEABLE AT AROUND 5,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217807February 12, 2008
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, TIRES
TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE AIR BAG LIGHT INDICATED THAT THE AIR BAG WAS DEACTIVATED. THE DEALER STATED THAT THE PASSENGER MAY NOT WEIGH ENOUGH TO ACTIVATE THE AIR BAG FEATURE. THE CONTACT'S WIFE IS THE ONLY PASSENGER THAT SITS IN THE PASSENGER SEAT AND SHE WEIGHS 135 LBS. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 2,600. UPDATED 03/04/08. *LJ THE CONSUMER STATED THE VEHICLE VIBRATES AT THE SPEED OF 40 TO 45 MILES PER HOUR. UPDATED 03/04/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217559February 10, 2008
STRUCTURE:FRAME AND MEMBERS
FRONT PASSENGER SIDE SUB FRAME TOTALLY RUSTED RESULTING IN SUSPENSION AND STEERING RACK COMING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217127February 6, 2008
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. WHEN A PASSENGER IS SEATED IN THE PASSENGER SEAT, THE AIR BAG LIGHT DIMMED. THE PASSENGER WEIGHED 105 LBS. THE DEALER STATED THAT THE AIR BAG REMAINS OFF BECAUSE OF THE WEIGHT OF THE PASSENGER. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK AND MADE A NOISE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY A TORQUE CONVERTER SHUTTER THAT WAS CAUSING THE TRANSMISSION TO SHIFT INTO OVERDRIVE. NO REPAIRS WERE MADE BECAUSE THE DEALER STATED THAT THE FAILURE WAS A FUEL ECONOMY FEATURE AND THE REPAIR WAS NOT ALLOWED. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOT OF WIND NOISE. THE FAILURE MILEAGE WAS 186 AND CURRENT MILEAGE WAS 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216804February 3, 2008
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
ON DECEMBER 17, 2007 AT APPROX 5:30PM MY DAUGHTER WAS DRIVING WEST ON OSUNA AT INTERSECTION OF SEAGUILL , DRIVING THE SPEED LIMIT OF 35 MPH, 35 BEING THE POSTED SPEED LIMIT. AS SHE PROCEEDED THROUGH THE INTERSECTION ON A GREEN LIGHT, A LATE MODEL FORD RANGER TRIED TO GO THROUGH THE INTERSECTION CROSSING HER PATH. AS SHE ADVANCED THROUGH THE INTERSECTION SHE STRUCK THE FORD RANGER BROAD SIDE. FORTUNATELY FOR MY DAUGHTER SHE HAD HER SEAT BELT ON, BECAUSE THE 2005 HYUNDAI SONATA'S AIR BAGS DID NOT DEPLOY. THERE WAS NO REASON FOR THE HYUNDAI 'S AIR BAGS NOT DEPLOYING BECAUSE THE IMPACT WAS STRAIGHT AHEAD HIT, UNLESS THE HYUNDAI 'S AIR BAG WERE DEFECTIVE. MY DAUGHTER WAS NOT HURT BAD, ALTHOUGH SHE HAS BEEN HAVING NECK & BACK PAIN AND IS UNDER A DOCTOR'S SUPERVISION. I HAVE WRITTEN TO HYUNDAI., TO THIS DATE THEY HAVE BEEN VERY UNRESPONSIVE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. THERE COULD BE A DEFECT IN HYUNDAI'S AIR BAG DEPLOYMENT SYSTEM. NEXT TIME THEY MIGHT NOT BE SO LUCKY. THE ACCIDENT HAPPENED IN THE CITY LIMITS OF ALBUQUERQUE NM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10216583January 31, 2008
STRUCTURE:FRAME AND MEMBERS
I'M SEEKING HELP GETTING HYUNDAI USA MOTOR CO. TO PAY FOR THE REPAIRS NECESSARY TO MAKE MY 2000 SONATA SAFE TO DRIVE AND TO TRY AND START AN INVESTIGATION OF THE NEED OF A RECALL ON ALL SIMILAR SONATA MODELS 1999 ' 2001 AND POSSIBLY 2002 ' 2005 AS WELL. THE PROBLEM IS THE FRONT SUB-FRAME WAS NOT DESIGNED WITH SUFFICIENT CORROSION RESISTANCE AND IS ROTTING AWAY. HYUNDAI CUSTOMER AFFAIRS (1-800-633-5151) STATES THAT BECAUSE THE VEHICLE IS 8 YEARS OLD AND HAS 120K MILES ON IT THAT IT IS OUT OF WARRANTY. I BELIEVE THAT AN AUTOMOBILE MANUFACTURER HAS CERTAIN LIABILITIES FOR SAFETY AND THE STRUCTURAL INTEGRITY OF THE VEHICLES THEY PRODUCE BEYOND THE NORMAL WARRANTY PERIOD. THE FIRST I NEW OF THE ISSUE WAS WHEN I HIT A POTHOLE IN A PARKING LOT AND THE CAR IMMEDIATELY STARTED PULLING TO THE RIGHT. THE NEXT MORNING I JACKED THE FRONT OF THE CAR UP THINKING A WHEEL BEARING WAS GONE OR SOMETHING. I WAS SHOCKED WHEN I LOOKED UNDER THE CAR AND SAW THE 'ELBOW' THAT COMES FROM THE FLOORBOARD AREA TO THE WHEEL WAS ROTTED THROUGH ON THE CORNER AND SPLITTING DOWN THE SEAM. THE DRIVER'S SIDE IS ALSO CORRODED BUT NOT NEARLY AS BAD. I CALLED HYUNDAI CONSUMER AFFAIRS AND WAS INSTRUCTED TO TAKE IT TO THE NEAREST DEALER FOR EVALUATION. THEY INFORMED ME THAT THE SUB-FRAME NEEDED TO BE REPLACED AND WOULD COST $2300. AFTER SEVERAL PHONE CALLS BACK TO CONSUMER AFFAIRS THEY WON'T CHANGE THEIR OPINION THAT BECAUSE IT'S OUT OF WARRANTY THEY ARE NOT RESPONSIBLE. SINCE THEY HAVE HAD TO FIX THIS ON OTHER VEHICLES SHOULDN'T THE DEALERS BE ON THE LOOKOUT FOR THE CORRODED SUB-FRAME. MY SONATA WAS AT THE DEALER SEVERAL TIMES BETWEEN 2003 -2006 AND THE VEHICLE WAS STILL UNDER WARRANTY. MY MAIN CONCERN IS THERE ARE PEOPLE OUT THERE DRIVING CARS THAT THE FRAME HAS BEEN WEAKENED BY CORROSION AND COULD HAVE A CATASTROPHIC FAILURE. IF I HAD HIT A POTHOLE ON THE INTERSTATE INSTEAD OF IN A PARKING LOT, MY WIFE'S LAWYER COULD VERY WELL BE ADDRESSING THIS ISSUE INSTEAD OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216379January 29, 2008
ENGINE AND ENGINE COOLING:ENGINE
OCCURRED THREE DAYS SINCE PURCHASE OF NEW 2006 HYUNDAI SONATA 4-CYLINDER 4-DOOR SEDAN. FIRST OCCURRENCE WAS IN SUMMER OF 2006. SECOND OCCURRENCE WAS IN JAN 2007 AND MOST RECENT OCCURRENCE IS ON JAN 28, 2008. PROBLEM OCCURRED AFTER CAR HAS BEEN DRIVING ON HIGHWAY FOR AT LEAST 30 MINUTES AND COMING TO A STOP BEFORE TRAFFIC LIGHT UPON EXITING HIGHWAY RAMP. CAR STALLED WITH BATTERY AND OIL LIGHTS ON AND NO POWER. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215908January 24, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT NOTICED A CRACK IN THE DASHBOARD ON THE PASSENGER SIDE AIR BAG PANEL. THE DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE REPAIR WAS NOT MADE. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 30,000. UPDATED02-14-08 *BF UPDATED 02/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215821January 23, 2008
ELECTRICAL SYSTEM
CAR HAS JUST OVER 62,000 MILES AND HAS HAD ALL MAINTENANCE COMPLETED ON TIME. LEAVING THE GYM I UNLOCKED MY DOORS USING THE REMOTE AND GOT IN. I STARTED THE CAR AND FIDDLED WITH THE RADIO FOR A COUPLE MINUTES BEFORE PULLING OUT. WHEN I GOT ON THE ROAD THE LOCKS ALL LOCKED (AS IF I HAD PRESSED THE REMOTE LOCKING BUTTON!). I PRESSED THE "UNLOCK" BUTTON ON THE DRIVERS SIDE DOOR PANEL, ONLY TO HAVE THE ALARM GO OFF AND THE HAZARD LIGHTS COME ON AS I DROVE DOWN THE ROAD. I PULLED OVER AND USED THE REMOTE TO LOCK THE CAR BACK AND UNLOCK IT AGAIN, AND THE ALARM STOPPED. I TURNED OFF THE CAR AND IT WILL NOT START. THE ENGINE WILL NOT EVEN TURN OVER OR TRY TO TURN WHEN I TRY TO START. THE DOME LIGHTS STAY ON SO I KNOW IT'S NOT THE BATTERY (WHICH IS BRAND NEW). I TRIED LEAVING IT FOR A FEW MINUTES AND STARTING AGAIN, BUT STILL NOTHING HAPPENED. I WILL HAVE IT TOWED TO THE DEALERSHIP IN THE MORNING TO FIND OUT WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215353January 18, 2008
ENGINE AND ENGINE COOLING
2005 HYUNDAI SONATA, ENGINE IN THIS CAR WAS MEANT TO BE IN THE ELANTRA WHICH IS A MUCH SMALLER AND LIGHTER CAR, BUT WHEN PUT 4 CYLINDER ENGINE IN A SONATA WHICH IS A HEAVER AND LARGER CAR, EVEN THOUGH ENGINE OPERATES TO THE SPEC, OTHER PROBLEMS ARE EVIDENT WHICH THE DEALER AND THE MANUFACTURER FAILED TO TELL THE CONSUMER, NOW THIS CAR IDLES SO BAD IT IS WORSE THAN A TRUCK WHEN CAR IS IN DRIVE AND STOPPED AT LIGHT ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215241January 17, 2008
AIR BAGS:SIDE/WINDOW
FAMILY VEHICLE: 2001 HYUNDAI SONATA -MY WIFE HAD CALLED ME TUES. 15TH, JAN. 2008 AFTERNOON, THAT THE AIRBAG LIGHT WAS ILLUMINATED ON THE DASH. ASSUMING A MALFUNCTION IN THE AIRBAG SAFETY SYSTEM, I TOLD HER TO DRIVE CONSERVATIVE, UNTIL WE COULD HAVE THE AIRBAG SAFETY SYSTEM CHECKED OUT. APPROX. 90 MINUTES LATER, SHE'S CALLING ME BACK, QUITE A BIT SHOOK UP, EXPLAINING THAT SHE WAS LOADING SOME ITEMS IN THE TRUNK AND WHEN SHE SLAMMED THE TRUNK CLOSED, THE FRONT PASSENGER, SIDE IMPACT AIR BAG DEPLOYED! ACCORDING TO HER, QUITE AN EXPLOSION AND ODOR. WE'RE THANKFUL THAT THERE WERE NO FAMILY MEMBER SITTING IN THE SEAT AT THE TIME. I HAVE TAKEN DIGITAL PHOTOS AND NOTIFIED MY CAR INSURANCE COMPANY FOR DOCUMENTATION PURPOSES. I SPOKE WITH THE LOCAL HYUNDAI DEALER AND I CONFIRMED, THROUGH THE VIN, THAT THIS VEHICLE WAS BROUGHT IN FOR RECALL/DEFECT AIR BAG WARNING LIGHT SERVICE, 7-20-2002. RECALL ID 01V347000 STATES THAT AB WARNING LIGHT COULD ILLUMINATE DUE TO MOTION OF SIDE IMPACT AB WIRING HARNESS/CONNECTOR AND THAT THIS COULD PREVENT DEPLOYMENT OF SIDE IMPACT AB'S. WELL, IN THIS DIFFERENT CASE, THE AB WARNING LIGHT DID COME ON (AND IS STILL ON), AND SLAMMING OF THE TRUNK TRIGGERED THE SIDE IMPACT AB TO DEPLOY! SO EITHER THIS IS A NEW SAFETY ISSUE OR THE HYUNDAI DEALER IS NEGLIGENT AND DID NOT ADDRESS THE ISSUE APPROPRIATELY. NOTHING YET HAS BEEN DONE TO CORRECT THE FAILURE. HYUNDAI DEALER IS TELLING ME RECALL REMEDY IS BEYOND WARRANTY WINDOW AND I HAVE TO BURDEN THE COST I FEEL, FROM A LIABILITY STANDPOINT, HYUNDAI NEEDS TO GET THIS RIGHT AT THEIR COST FOR THEIR ILL REPAIR OR POSSIBLY NEW SAFETY ISSUE TO VEHICLE AB SAFETY EQUIPMENT . THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215111January 16, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED, WHICH INDICATED THAT IT WAS OFF WHEN THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 21 AND CURRENT MILEAGE WAS 26,514.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215151January 16, 2008
SEAT BELTS:FRONT:WEBBING, SEAT BELTS
SEAT BELT STRAP BROKE PASSAGER SIDE DURING ACCIDENT IN A 2006 HYUNDAI SONATA. RICKY J. CAPERTON WAS THE PASSAGER. SPEND 6 HOURS IN THE ER VIRGINIA BEACH VA 23454. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214772January 14, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STEERING
ON 1/7/08 WHILE DRIVING '99 HYUNDAI SONATA GLS TO WORK, PULLED RIGHT PROCEEDING DOWN ROAD. POSSIBLE LEAK FROM BRAKE CYLINDERS/ BRAKE LINES, NOTHING. RETURN TRIP, VEHICLE EXTREMELY ERRATIC STEERING. TOOK TO DEALER OF PURCHASE (BB HYUNDAI, SOUTH BRUNSWICK, NJ). DELIVERED ON 1/07/08 BY DRIVING VEHICLE. VEHICLE EXTREMELY DIFFICULT TO STEER/ CONTROL, DRIVING SPEED 25-30 MPH. VEHICLE DELIVERED TO BB W/96062 MILES. SERVICE MGR (LC) TOOK INFORMATION REGARDING PROBLEM - DIAGNOSTIC COST OF $95 +TAX. AGREEMENT MADE TO DETERMINE FAILURE. INFORMED BY SERVICE MGR OF PROBLEM - SUB-FRAME RUSTED AWAY - COST IN EXCESS $3400. WHY NOT COVERED BY WARRANTY (10 YR OR 100,000 MILES) -"RUST' WAS COVERED. TOLD AUTO NOT ALLOWED ON ROAD. QUESTION ABSENCE OF WARRANTY SINCE SUB-FRAME REQUIRED PART OF FRONT DRIVEN AUTO. RESPONSE GIVEN - BUY A NEW CAR. REFUSED AUTHORIZATION TO REPLACE SUB-FRAME. I CONTACTED HYUNDAI USA CORPORATE CS (J) PROBLEM CONVEYED /WHY NO WARRANTY COVERAGE. REPLY-"YOU MUST LIVE BY WATER,YOU ARE IN NJ, WHY IT RUSTED OUT". TOLD ARRANGEMENTS MADE FOR FURTHER INVESTIGATION. REC'D CALL (LC) CONTACT FROM HYUNDAI, REP TO REVIEW NEXT DAY, WITH CALL FROM LC. ON 1/11/08, NO RESULTS FROM LC, TO CALL BACK. LC CALL AT 1PM, HYUNDAI, AS A GOOD WILL GESTURE, TO COVER COST OF SUB-FRAME, NOT LABOR; COSTS UNKNOWN. RECALL HYUNDAI(D) "I NEVER HEARD OF SUCH A PROBLEM!', TRANSFER TO J -ADVISED TO 'JUMP ON OFFER". RECALL LC, COST UNKNOWN. COSTS REQUIRED BY DIR/PARTS/ HYUNDAI. RECALL HYUNDAI (T)"HYUNDAI IS AWARE OF PROBLEM - RUSTING SUB-FRAMES, WORKING ON SAME". REQUEST SUPERVISOR, COMPANY POLICY DIRECTIVE, PARTS DIRECTOR WITH AUTHORITY. CONTACT BBB, 1/12/08, CALL LC, NO COST VALUE FROM MAINTANENCE SUPERVISOR COST. LC CALL@ 4 PM - COST $850, NEED OKAY TO CONTINUE. RECALL LC 5 PM - OK. INFORMED NEW SUB-FRAME WOULD NOT ARRIVE UNTIL 1/16-1/17/18. REQUESTED OLD SUB-FRAME UPON PAYMENT OF LABOR - UNABLE TO COMPLY WAS THE ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214591January 12, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
SINCE LAST SIX MONTHS THE DRIVER SIDE POWER LOCK IS NOT WORKING AND ALSO THE WINDSHIELD WATER PUMP IS NOT OPERATING. I HAVE BOUGHT THIS VEHICLE BRAND NEW FROM THE DEALERSHIP. AND APPROXIMATED 19,750 MILE. THE CAR IS 2006 HYUNDAI SONATA V6. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214421January 10, 2008
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING
I HAVE AN 1999 HYUNDAI SONATA MY ALIGNMENT WAS OFF FROM A POT HOLE. SO I TOOK IT TO GET IT REPAIR. THEY TOLD ME THAT THE ENGINE CRADLE WAS RUSTED SO BAD THAT THE ARM CAME OUT OF IT. THEY SAID IT IS UNSAFE TO DRIVE. IT ONLY HAS 85,225 MILES ON THE CAR TO REPLACE THE CRADLE IT IS 1,800.00. I CONTACTED HYUNDAI THEY SAID MY WARRANTY IS UP AND THERE NOT GOING TO FIX IT. I FOUND THAT THIS A COMMON PROBLEM WITH THIS YEAR OF SONATA. ITS HAS CAUSED ONE WRECK THAT I NOW OF. THERE IS A FLAW IN THE DESIGN OF THE CRADLE. THERE IS ONLY ONE HOLE IN THE FRONT TO LET WATER IN AND OUT SO IF THE WATER GOES IN THE AIR BLOWS IT TO THE BACK AND THERE'S WHERE IT STAYS AND THAT'S THE RUST STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214040January 7, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT INDICATED THAT THE AIR BAG WAS DEACTIVATED. THE NORMAL WEIGHT OF THE FRONT PASSENGER WAS 117 LBS. THE DEALER REPLACED THE FRONT PASSENGER SIDE SEAT, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 13,000. UPDATED 01-23-08. *KB UPDATED 01/23/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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