Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10542186September 5, 2013
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
ON SUNDAY 9/1, I CAME OUT OF CHURCH AND COULD NOT OPEN MY PASSENGER BACK DOOR FROM THE OUTSIDE. MY SON TOOK IT TO THE DEALER ON 9/4 WHERE I GET MY SERVICE DONE, HE WAS TOLD IT WOULD BE $80 TO LOOK AT THE PROBLEM BECAUSE MY WARRANTY HAD RUN OUT, BUT THEY WOULD DEDUCT THE $80 FROM THE PRICE OF REPAIR, I DID NOT GET IT FIXED, LOW AND BEHOLD ON 9/4 AFTER GETTING OFF WORK I WENT INTO THE STORE, CAME OUT AND MY PASSENGER SIDE FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE, VERY DANGEROUS, IF I HAVE AN ACCIDENT NO ONE WOULD BE ABLE TO GET ME OUT NOR MY GRANDSON OUT WHO SIT BEHIND THE PASSENGER SEAT, HE IS 5. WHAT CAN I DO IF I CANNOT AFFORD TO GET THE DOORS REPAIRED AT THIS TIME. SEEMS LIKE A VERY BAD SAFETY ISSUE TO ME AND THE MANUFACTURE SHOULD FIX THIS AT NO EXPENSE TO ME, SEEMS LIKE A RECALL TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541699September 3, 2013
ELECTRICAL SYSTEM
STARTED ENGINE IN ORDER TO PULL OUT OF PARKING SPACE. ALL RED LIGHTS ON DASHBOARD LIT UP, AC FAILED TO START BLOWING COLD AIR, "PARK (P)" LIT ALTHOUGH GEAR WAS IN "DRIVE (D)" MODE. IMMEDIATELY TURNED ENGINE OFF. REPEATED PROCEDURE FOR TWO MORE TIMES. EVENTUALLY AC KICKED IN, "D" LIT UP AND ALL BUT AIR BAG LIGHT WENT OFF. PASSENGERS SEAT BELT LIGHT KEPT AND KEEPS FLASHING CONTINUOUSLY AND DRIVER'S SIDE AIR BAG LIGHT STAYS ON. CALLED DEALER FROM WHERE VEHICLE WAS PURCHASED AND WAS TOLD REPAIR SHOULD FALL UNDER WARRANTY AND ANY DEALER CAN TAKE CARE OF MY ISSUE. STOPPED BY AT DEALERSHIP CLOSE TO HOME AND WAS TOLD THAT DIAGNOSTIC TEST NEEDS TO BE PERFORMED TO DETERMINE IF THIS REPAIR WILL FALL UNDER WARRANTY. SECOND DEALERSHIP REQUESTED THAT I LEAVE THE CAR WITH THEM AN ENTIRE DAY FOR DIAGNOSTIC TESTS, WHICH WILL COST ME ABOUT $90 (+) IN ORDER TO DETERMINE IF THIS IS A WARRANTY ISSUE OR NOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538357September 2, 2013
EXTERIOR LIGHTING
REAR BRAKE LIGHTS (BOTH ALONG BUMPER AND IN THE BACK WINDOW) FAILED TO COME ON ALTHOUGH ALL FUSES AND BULBS ARE WORKING PROPERLY. PROBLEM HAS PERSISTED SINCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538368September 2, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE NOTICED FOR MONTHS BEGINNING IN MAY OF THIS YEAR MY ESC LIGHT WOULD COME ON, THE LIGHT WOULD COME ON AND OFF INTERMITENTLY.I TOOK MY VEHICLE TO A HYUNDAI DEALERSHIP TO INQUIRE ABOUT THIS PROBLEM, I WAS TOLD THAT I WOULD HAVE TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING TO FIND OUT WHAT THE PROBLEM MIGHT BE.THE SERVICE MANAGER STATED MY VEHICLE WAS OUT OF WARRANTY FOR THREE MONTHS, AND ALL COSTS WOULD BE MY RESPONSIBILITY FOR THE PARTS AND LABOR.THE MANAGER ALSO ASK ME IF MY BRAKE LIGHTS WERE OUT ,BECAUSE OF PRIOR PROBLEMS WITH THE STOP LIGHT SWITCH. I RETURNED HOME AND FOUND ALL OF MY BRAKE LIGHTS OUT, I HAD BEEN DRIVING FOR SEVERAL MONTHS WITH NO BRAKE LIGHTS.I DISCOVERD ON LINE THAT ALL 2009 SONATAS WERE RECALL FOR THIS EXACT PROBLEM THAT WERE MANUFACTURED AFTER JAN 01,2009, I WAS TOLD THIS BY HYUBDAI MOTOR COMPANY WHEN I CALL THEM ABOUT THIS PROBLEM. I WAS GIVEN A CASE NUMBER TO HAVE MY VEHICLE FIXED UNDER THE RECALL , CASE # 5994137. I RECEIVED A CALL BACK FROM THE SAME REPERSENTATIVE THAT MY VEHICLE WAS NOT COVERED UNDER THE CURRENT CAMPAIGN BECAUSE MY VEHICLE WAS MANUFACTURED ON FEB 22, 2008 AND THE CURRENT CAMPAIGN WERE FOR 2009 SONATAS MANUFACTRED AFTER JAN 01,2009.I THEN TOOK MY VEHICLE TO MY OWN MECHANIC FOR TESTING AND REPAIR HE FOUND THAT THE STOP LIGHT SWITCH WAS BAD AND I HAD IT REPLACE. IT IS TOO CONSEQUENTIAL THAT A CAR MANUFACTURED 9 MONTHS LATER AFTER MY VEHICLE TO HAVE THE SAME PROBLEM THAT I EXPERIENCE. I FIND THAT THE SAME PART USED IN THE SONATAS THAT WERE MANUFACTURED 9 MONTHS AFTER MY VEHICLE ,IS THE SAME PART THAT WAS PUT IN MY VEHICLE YOU DO NOT HAVE TO BE A ROCKET SCIENTIST TO UNDERSTAND THIS !!! THEREFOR, PLEASE INVESTIGATE THIS ISSUE REGARDING THE ABOVE STATED MATTER, NOT ONLY FOR A RECALL ISSUE BUT MOST IMPORTANTLY A SAFETY ISSUE. THANK YOU FOR ANY CONSIDERATION YOU MAY GIVE THIS INCIDENT. SINCERELY. [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538401September 2, 2013
SERVICE BRAKES
GRINDING NOISE ON REAR DRIVER'S SIDE BRAKES--DISCOVERED MISSING BOLT ON CALIPER FRAME, BRAKE PADS BADLY WORN. ALL OTHER BRAKE PADS IN GREAT SHAPE, SHOWING LITTLE WEAR. CAR IS DRIVEN IN RURAL AREA, WITH VERY LITTLE CITY DRIVING. WHEN I WENT TO HYUNDAI TO BUY A NEW BOLT THE PARTS GUY SAID "THIS HAPPENS ALL THE TIME" I THINK THERE MUST BE SOMETHING WRONG HERE. ALSO CHECKED ON LINE FINDING I'M NOT THE ONLY ONE HAVING BRAKE PROBLEMS ON THE REAR WHEELS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538442September 2, 2013
WHEELS
THE TIRES ON MY 2013 ARE DEAFENING. I TAKE GREAT CARE OF MY CARE OF MY CAR. I AM UP TO DATE ON MY SCHEDULE APPOINTMENTS FOR LEASING THE CAR. I JUST CAN'T TAKE THE TIRE NOISE ANYMORE. ON LOW SPEEDS AND HIGH SPEEDS THE TIRE NOISE IS OUT OF CONTROL. I THINK THE BRAND TIRES ON THE CAR ARE TERRIBLE. I DON'T KNOW WHAT TO DO. IF I WOULD HAVE KNOWN THIS I WOULD NEVER HAVE BOUGHT THE CAR. WHEN MY CAR'S LEASE IS UP I AM HAVING SERIOUS DOUBTS ABOUT LEASING ANOTHER ONE. I WOULD LOVE TO AFFORD A DIFFERENT BRAND OF TIRES TO SEE IF IT A MANUFACTURES DEFECT. UNFORTUNATELY, IM STUCK WITH THESE TIRES FOR ANOTHER 2 AND HALF YEARS. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS UNHAPPY OWNER OF 4 CRUMBY TIRES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538233August 31, 2013
UNKNOWN OR OTHER
MY 2012 HYUNDAI SONATA HYBRID LIMITED IS COMING UP WITH A WARNING SIGNAL "HYBRID SAFETY WARNING DO NOT DRIVE". THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS. THE COMMON FACTOR HAS BEEN THAT I WAS DRIVING THE CAR ON A 95+ DEGREE DAY AND IT HAPPENS WHEN I PULL IN TO PARK AFTER DRIVING FOR APPROXIMATELY 30 MINUTES. THE CAR SOUNDS AN ALARM AND THE MESSAGE COMES UP ON THE DASH ABOVE THE STEERING WHEEL. THE CAR GETS STUCK IN PARK. I TURN IT OFF AND RESTART IT 30 MINUTES LATER AFTER A COOL OFF PERIOD. THE LOCAL HYUNDAI DEALERSHIP AND HYUNDAI CUSTOMER CARE LINE CANNOT PROVIDE AN EXPLANATION NOR FIX. HYUNDAI SEEMS UNWILLING AND UNABLE TO RUN THIS ISSUE UP TO THEIR DESIGN ENGINEERS TO FIND OUT WHAT THE LIGHT IS DESIGNED TO ALERT OWNERS AND MECHANICS ABOUT. I AM CONCERNED THAT THE LITHIUM BATTERY MAY BE A PART OF THIS "HYBRID SAFETY" PROBLEM. SINCE HYUNDAI DOES NOT KNOW WHAT THE ALERT MEANS, THEY CANNOT ASSURE ME THAT IT IS NOT THE LITHIUM BATTERY CAUSING THIS ALERT. THEY SIMPLY CANNOT DIAGNOSE IT SINCE THEY CANNOT MAKE IT REPLICATE AT THE DEALERSHIP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537995August 29, 2013
UNKNOWN OR OTHER
I GOT INTO VEHICLE TO GO TO WORK & IT FAILED TO START. ILLUMINATION LIGHT KEPT BLINKING TELLING ME TO PUSH IN BRAKES, BUT I WAS PUSHING IN BRAKE PEDDLE. I JUST BOUGHT THIS CAR USED, 35 DAYS AGO, HAVE NOT HAD ANY ISSUES UNTIL TODAY. CONTACTED HYUNDAI DEALER TO FIND OUT THAT I AM NOT COVERED UNDER WARRANTY, BECAUSE I AM NOT HE ORIGINAL OWNER. WHICH I WAS TOLD VEHICLE WAS COVERED UNTIL 100,000 MILES FROM USED DEALER. HAVE AN APPOINTMENT TO GET VEHICLE INSPECTED & KEEPING FINGERS CROSSED THAT THE ISSUE HAS SOMETHING TO DO WITH ONE OF THE MANY RECENT RECALLS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538017August 29, 2013
EXTERIOR LIGHTING:HEADLIGHTS
I ENJOY THE CAR BUT THE LOW HEAD LIGHT BEAMS ARE DANGEROUSLY POOR. I HAVE REPLACED THE BULBS AND HAVE HAD THE DEALERSHIP RAISE THEM TO THEIR HIGHEST LEVEL. THEY STILL DO NOT REACH OUT 10 FEET PAST THE HOOD AND AS SPEED INCREASE THE AMOUNT OF LIGHT BECOMES LESS. I MAINLY HAVE TO DRIVE ON HIGH BEAMS OR TAKE ANOTHER VEHICLE WHEN WE GO OUT AT NIGHT. IS THERE ANY RECALL ON THIS PROBLEM. THERE ARE MANY BLOGS ON THIS AND WE NEED HELP FROM THIS AGENCY TO PREVENT HYUNDAI FROM SELLING MORE CARS WITH INFERIOR LIGHTING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537672August 28, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING OVER A POT HOLE AT APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FRONT END SUB FRAME CRADLE WAS COMPLETELY FRACTURED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537713August 28, 2013
EXTERIOR LIGHTING:TAIL LIGHTS
REAR TAIL LIGHT ON DRIVERS SIDE FOR NO REASON BROKE OFF FROM THE CAR. THERE WAS NO ACCIDENT , NO DAMAGE OR EVIDENCE OF SOMEONE HITTING IT. LOOKS LIKE THE PART OF THE LIGHT HOLDING IT TO THE CAR JUST BROKE OFF FOR NO REASON. DEALER SAID NOT COVERED BY WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537749August 28, 2013
AIR BAGS
PASSENGER AIRBAG WILL NOT TURN ON. DOES NOT MATTER IF ANYONE IS IN THE SEAT OR NOT, THE RED LIGHT IS ALWAYS ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537579August 27, 2013
SUSPENSION, STEERING, WHEELS
UPPER CONTROL ARMS FAILED & WERE REPLACED 9/27/2012. THIS REQUIRED ANOTHER DEALER ALIGNMENT. FRONT TIRES THEN WORE OUT 6,200 MILES LATER. TIRES WORE DOWN TO METAL BELT CORE; COULD HAVE EASILY BLOWN OUT. I HAD 3 PREVIOUS DEALER ALIGNMENTS AND WAS TOLD BY DEALER IN APRIL 2013 THERE IS NO MORE CAMBER/CASTER ADJUSTMENT POSSIBLE, MY CAR IS "OUT OF SPECS", THAT I NEED A $650 AFTERMARKET CAMBER ADJUSTMENT KIT. DEALER TOLD ME TO ROTATE TIRES EVERY 3,500 MILES WHICH IS MUCH SOONER THEN THE FACTORY RECOMMENDED 7,500 MILES. I WAS TOLD TIRES WILL LOSE 50% OR MORE OF TREAD LIFE. MY APRIL 17, 2013 DEALER ALIGNMENT FAILED, COULD NOT BE DONE. I HAD DEALER ALIGNMENTS SEPT 26, 2012 (WITH NEW UPPER CONTROL ARMS), JAN 22, 2010, JULY 29, 2010, JULY 29, 2009. I HAVE GOOD PHOTOS OF THE SEVERE TIRE DAMAGE, STEEL BELTING CLEARLY VISIBLE. I AM ORIGINAL OWNER AND HAVE DETAILED REPAIR RECORDS FROM THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537269August 26, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE REAR FRAME WAS RUSTED. THE VEHICLE WAS REPAIRED PREVIOUSLY FOR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 91,232.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537116August 25, 2013
SERVICE BRAKES, POWER TRAIN
ERRATIC SHIFTING. SOMETIMES LURCHES FORWARD INTO A HIGHER GEAR WHEN COMING TO A STOP, NEARLY CAUSING ME TO HIT CAR AHEAD OF ME. ALSO FRONT BRAKE ROTORS ARE WARPED CAUSING RUMBLE. I AM AN EXCEPTIONALLY CONSERVATIVE DRIVER, MILDLY ACCELERATES AND BRAKES GRADUALLY WELL AHEAD OF STOPPING. I HAD THE COMPUTER UPGRADE THAT WAS SUPPOSED TO CORRECT THE TRANSMISSION PROBLEM SHORTLY AFTER PURCHASING CAR AT SURESKY IN GOSHEN, NY. THIS FAILED TO CORRECT PROBLEM AND I DON'T HAVE THE TIME NOR WANT TO CONTINUALLY SPEND MY SATURDAYS SITTING FOR HOURS IN THE SERVICE AREA WAITING ROOM. I HAVE READ MANY SIMILAR COMPLAINTS ONLINE AND IT SEEMS THAT HYUNDAI CHOOSES NOT TO ADDRESS THIS PROBLEM. THIS IS MY THIRD AND WILL BE THE LAST HYUNDAI PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537173August 25, 2013
AIR BAGS, SEAT BELTS, ELECTRONIC STABILITY CONTROL (ESC)
I TURNED THE CAR ON AND THE DASHBOARD LIGHTS INDICATED ALL AFFECTED PARTS LISTED ABOVE WENT ON. DROVE THE CAR FOR 3 MILES AND SHUT IT OFF FOR 2 HOURS. TURNED THE CAR BACK ON AND HAD THE SAME PROBLEM. I'VE READ MANY OWNERS WITH THE SAME ISSUE, BUT HAVEN'T SEEN A RESOLUTION THIS PROBLEM. THIS IS A VERY SERIOUS ISSUES GOD FORBID THE AIR BAGS DON'T EJECT IN A ACCIDENT. WHAT DO I DO?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537043August 24, 2013
SERVICE BRAKES, UNKNOWN OR OTHER
RIGHT REAR BRAKE MAKES PULSATING RATTLE SOUND. SEEMS TO HAPPEN MORE AFTER SEVERAL MILES OF DRIVING IN WARM, DRY WEATHER. TECHNICIANS CAN'T FIND PERMANENT CURE BUT IT DID GO AWAY FOR AWHILE AFTER THE ROTOR WAS RESURFACED. HOWEVER, THE NOISE HAS RETURNED. THIS IS THE SAME WHEEL ON WHICH SEVERAL THOUSAND MILES AGO THE CALIPER SEIZED CAUSING ME TO HAVE TO REPLACE THE ENTIRE BRAKE ON THAT WHEEL. THE RATTLING SOUND HAS BEEN GOING ON FOR A LONG TIME, AND THE MILEAGE I ENTERED FOR THIS COMPLAINT IS A SHEER GUESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537065August 24, 2013
SEATS
DRIVERS SEAT LUMBAR ADJUSTING CAM BROKE WHILE DRIVING, THIS IS THE SECOND TIME IT HAS BROKEN AND THE LOWER BACK OF THE SEAT PUSHED IN ABRUPTLY. THIS WAS VERY DISTRACTING WHILE DRIVING ON HIGH SPEED TOLL ROAD IN HEAVY TRAFFIC. THE METAL CAM WHICH WAS BROKEN OFF, WAS FOUND BEHIND THE DRIVERS SEAT. THIS IS SUCH A SMALL PIECE OF METAL AND DOES NOT SEEM TO BE STRONG ENOUGH FOR WHAT IS REQUIRED. MY DEFINITION OF THE CAM IS THE MECHANICAL PART THAT ACTUALLY MAKES THE ADJUSTMENT INSIDE OF THE SEAT AND ALSO SUPPORTS THE WEIGHT OF THE DRIVERS LOWER BACK. SIMILAR TO A S CAM OF A BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536972August 23, 2013
WHEELS, STRUCTURE
MY COMPLAINT IS THAT THE ORIGINAL BLACK STEEL WHEELS ON MY VEHICLE HAVE RUSTED. I AM SURPRISED THAT A VEHICLE WILL SUFFER RUST ON ITS WHEELS AFTER SO SHORT A PERIOD OF TIME. NO I DO NOT DRIVE ONTO OR NEAR A BEACH. MY CAR DID NOT SUFFER SEA WATER DAMAGE AS A RESULT OF HURRICANE SANDY. THE BLACK PAINT ON MY WHEELS IS NOW A RUSTY BROWN. IS THERE ANY SAFETY RECALL REGARDING THESE WHEELS? PLEASE CONTACT ME. THANKYOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537012August 23, 2013
AIR BAGS
AIRBAG WARNING LAMP ON THE DASH CONSTANTLY LIT AFTER ENGINE START. FAILURE OF AIRBAG SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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