Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10544685September 20, 2013
ELECTRICAL SYSTEM, ENGINE
CAME OUT TO WORK PARKING LOT. CAR WOULD NOT START. BATTERY WAS FAILING, NOT DEAD. REPLACED BATTERY [WITH DURALAST BATTERY (AUTOZONE - 09/19/2013) - $115]; DID NOT RESOLVE ISSUE. STARTER WAS TESTED AND HAD FAILED. REPLACED THE STARTER [WITH DURALAST STARTER (AUTOZONE - 09/20/2013) - $267.11]; RESOLVED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544425September 19, 2013
POWER TRAIN
THE TRANSMISSION TEMPERATURE SENSOR (AND/OR ASSOCIATED WIRELESS HARNESS) FAILED. WE HAD THIS HAPPEN TO TWO 2011 HYUNDAI SONATAS IN A 4-WEEK SPAN (THIS ONE A 6-CYLINDER, THE OTHER A 4-CYLINDER WITH 15,500 MILES ON IT). THAT CAUGHT OUR ATTENTION, PROMPTED US TO REPORT IT. THIS ONE MIMICKED A HESITATE & SURGE. THE OTHER ONE DID THAT, THEN BECAME UNDRIVABLE. DEALERS REPLACED UNDER WARRANTY IN BOTH CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544067September 17, 2013
STRUCTURE:BODY
THE SECOND EXTERIOR DOOR HANDLE FELL OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543948September 16, 2013
SEAT BELTS
ON 9/3/2013 MY CAR WAS HIT IN AN ACCIDENT AND THE DRIVER SIDE SEAT BELT DISCONNECTED FROM THE DOOR PANEL WHICH LEFT ME UNPROTECTED. I EXPERIENCED SHOULDER PAIN AND WAS TAKEN TO THE HOSPITAL FOR XRAYS NOTHING WAS BROKEN BUT IT TOOK ME A COUPLE OF WEEKS TO BE RELIEVED OF THE PAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10543776September 16, 2013
FUEL SYSTEM, GASOLINE
AFTER FILLING THE GAS TANK FULL, FOUND FUEL LEAKING FROM THE TANK ONTO THE GROUND. REMOVED THE TANK FROM THE CAR AND FOUND 13 RUST HOLES ON THE TOP AND SIDE OF THE FUEL TANK. HOLES WERE FOUND BENEATH AREAS OF SEALANT THAT HAD SEPARATED FROM THE TANK SURFACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543783September 16, 2013
ELECTRONIC STABILITY CONTROL (ESC)
UPON START UP THIS MORNING, THE ESC OFF LIGHT TURNED ON. THIS HAS HAPPENED INTERMITTENTLY OVER THE PAST YEAR, AT LEAST 4 TIMES. I HAVE TAKEN IT TO THE DEALER, WHEN THE CAR WAS UNDER WARRANTY TO BE TOLD NOT TO WORRY ABOUT IT UNLESS THE LIGHT SIMPLY DID NOT TURN OFF EVENTUALLY. EACH TIME THE LIGHT HAS TURNED OFF AFTER TURNING THE CAR OFF AND THEN RESTARTING IT. I AM CONCERNED THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THE HYUNDAIS, YET THE DEALER NEVER TOLD ME NOR DID THEY TRY TO MAKE A PERMANENT FIX TO THE PROBLEM. NOW I AM OUT OF WARRANTY AND THE PROBLEM CONTINUES. THERE WAS A RECALL PRIOR TO THE 2009 HYUNDAIS FOR THIS SAME ISSUE AND WONDERING IF SO MANY PEOPLE CONTINUE TO BE EXPERIENCING THE SAME ISSUE WHY THERE IS NOT ANOTHER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543757September 15, 2013
POWER TRAIN, STEERING, WHEELS
MY CAR WAS JUST SERVICED FOR EXCESSIVE NOISE OCCURRING WHEN I WOULD MAKE TURNS AS IF THE CAR COULD NOT GRIP THE ROAD. I BROUGHT THE CAR TO THE DEAL AS WAS TOLD THE ALIGNMENT MUST BE OFF, ONLY TO FIND THAT THERE WAS A RECALL THAT I WAS NEVER TOLD OF. THE DEALER REPLACED THE LOWER CONTROL ARMS ON THE CAR AND A NEW ALIGNMENT PART THEIR "TP3 RECALL" BUT WHEN DRIVING HOME THE CAR DID NOT MAKE NOISES WHEN MAKING THE TURNS ON THE ON/OFF RAMPS BUT RATHER WHEN DRIVING STRAIGHT AND/OR WHEN CHANGING LANES. DEALER DUE TO BEING A SUNDAY AND SERVICE DEPARTMENT BEING CLOSED AS ME TO CALL THEM BACK. THIS WILL BE THE 3RD TIME I HAVE HAD TO BRING THE CAR IN FOR THE SAME ISSUE WITH EACH TIME THE STEERING COLUMN BEING LOOSE AND A NATURAL PULL TO THE DRIVER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543229September 12, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SUN VISOR FAILED TO REMAIN SECURE IN AN UPRIGHT POSITION WHICH DISTORTED HER VISION WHILE DRIVING OR STATIONARY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543023September 11, 2013
STRUCTURE
TRUNK OPENS ON ITS OWN. IT HAS HAPPENED AT LEAST 5 TIMES SINCE I PURCHASED THE CAR IN MAY 2013. FINALLY BROUGHT IT IN TO DEALER TODAY, SEPT. 11, 2013. THOUGHT I MIGHT HAVE HIT BOTTOM ACCIDENTALLY; BUT KEYS WERE IN MY PURSE AND IT COULD NOT HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543707September 11, 2013
STRUCTURE
TRUNK OPENS ON ITS OWN. IT HAS HAPPENED AT LEAST 5 TIMES SINCE I PURCHASED THE CAR IN MAY 2013. FINALLY BROUGHT IT IN TO DEALER TODAY, SEPT. 11, 2013. THOUGHT I MIGHT HAVE HIT BOTTOM ACCIDENTALLY; BUT KEYS WERE IN MY PURSE AND IT COULD NOT HAVE HAPPENED. *TR 04/01/2021: ODI # CHANGED FROM 10543023 TO 10543707 AS PART OF ROUTINE DATA CLEANUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543081September 11, 2013
SERVICE BRAKES, LATCHES/LOCKS/LINKAGES
DURING AN INSPECTION I WAS INFORMED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. I THEN TOOK THE CAR FOR A SECOND OPINION WHICH VERIFIED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. I WAS SURPRISED AS THE CAR HAD ONLY ABOUT 53K MILES AND THE FRONT BRAKE PADS WERE STILL GOOD (ALTHOUGH I WAS INFORMED THEY HAD ABOUT ANOTHER 60,000 MILES). UP TO NOW THE CAR HAS RUN WELL WITH THE EXCEPTION OF THE FRONT DOOR LATCH BEING REPLACED WHICH I KNOW IS ANOTHER PROBLEM WITH THE HYUNDAI SONATAS. I DID THINK HYUNDAI CUSTOMER SERVICE COULD HAVE BEEN BETTER FOR BOTH ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543116September 11, 2013
VEHICLE SPEED CONTROL
CAR IN PARK, KEY IN IGNITION-MOTORIDLING--WIFE AND I AWAITING TO BOARD FERRY CAR SUDDENLY REVVED VERY HIGH WITH TACH OVER 5--CHECKED CAR WAS IN PARK NO OBSTRUCTION (MAT ETC..) OR FOOT TOUCHING GAS PEDAL--KILLED IGNITION TO STOP UNCONTROLLED REVVING OF ENGINE. FOUR WITNESSES TI INCIDENT--TWO IN CAR, TWO STANDING NEXT TO VEHICLE. CALLED DEALER IMMED AND MADE APPOINTMENT TO HAVE CAR CHECKED---FIRST UNCONTROLLED INCIDENT ON CRUISE CONTROL APRIL OF 2013, SECOND SUDDEN INCREASE AUGUST 5TH 2013 AGAIN ON CRUISE CONTROL--DEALER FOUND BRAKE SWITCH PROBLEM AFTER 8-05-13 SUDDEN SURGE BUT CLAIMS "CAN"T REPLICATE ADDITIONAL SURGES.. CRUISE CONTROL USED ON WAY TO FERRY. CAR TAKEN TO DEALER 8-26-13 AGAIN THEY CAN'T REPLICATE. OCCURS WHEN IN CRUISE CONTROL MORE THAN 20-30 MIN. OR MORE--PERHAPS WIRING OR MODULES HEATING UP--DEALER NO HELP!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543137September 11, 2013
STEERING, SUSPENSION
FROM THE TIME I BOUGHT IT, THE CAR WANDERS ALL OVER THE ROAD. HAVE TAKEN IT TO THE DEALER MANY TIMES AND THEY ADJUSTED IT ONCE. THEY ARE BASICALLY SAYING, "GET USE TO IT." THEY ALSO SAID THEY WOULD CALL THE MANUFACTURER, BUT THAT WAS WEEKS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542991September 10, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
BASICALLY IT APPEARS THAT I'M HAVING THE SAME BRAKE SWITCH ISSUE COMMON WITH MANY HYUNDAIS. HOWEVER, CURRENTLY THE '09 SONATA IS NOT COVERED UNDER ANY RECALL. THE PROBLEM BEGAN AT LEAST A YEAR AGO WHEN THE ESC OFF LIGHT WOULD TURN ON AT RANDOM TIMES. IT WOULD NORMALLY CLEAR UPON TURNING THE CAR OFF. A FEW DAYS AGO THE ESC OFF LIGHT WOULD NOT TURN OFF. TODAY I COULD NOT SHIFT INTO PARK FROM DRIVE. AFTER SEARCHING THE INTERNET I QUICKLY FOUND THE BRAKE SWITCH ISSUE. I CONFIRMED THAT MY BRAKE LIGHTS WERE NOT FUNCTIONAL. THIS IS SOMETHING OCCURS WITH ABSOLUTELY NO WARNING WHICH IS A BIT SCARY SINCE I DRIVE HOME ON A MAJOR HIGHWAY. I'M NOT SURE HOW LONG THE BRAKE LIGHTS HAD BEEN OUT. I ALSO NOTICED THAT THE CRUISE CONTROL STOPPED FUNCTIONING WHEN THE ESC OFF LIGHT BECAME PERMANENT. HOWEVER, FOR SOME REASON IT STARTED WORKING AGAIN WHEN THE SHIFT LOCK PROBLEM OCCURRED. ODD. NOT SURE WHY AN ADDITIONAL ISSUE WOULD MAKE THE SPEED CONTROL FUNCTIONAL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542664September 9, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK MY 2001 HYUNDAI SONATA GLS IN TO THE DEALERSHIP FOR A ROUTINE OIL CHANGE. THEY CALLED ME TO THE SERVICE DEPARTMENT TO TELL ME THAT THE CROSS MEMBER ON THE DRIVERS SIDE WAS RUSTED BADLY AND MAY BE CRACKED. THEY TOOK PICTURES AND CONTACTED HYUNDAI TO SEE IF THERE WERE ANY RECALLS FOR THIS PROBLEM, AS THEY HAD "NEVER" SEEN IT BEFORE. HYUNDAI HAS TOLD THEM I AM ON MY OWN FOR REPAIRING IT. RIDICULOUS, THERE IS A RECALL FOR CARS JUST ACROSS THE RIVER IN MN FOR THIS EXACT PROBLEM. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE INTERSTATE DRIVING 75 MPH AND IT BROKE. HOW ABOUT A LITTLE RESPONSIBILITY HYUNDAI?? I HAVE HAD THIS CAR IN FOR ALL ROUTINE MAINTENANCE AS REQUIRED, SO IT IS NOT NEGLIGENCE ON OUR PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542434September 7, 2013
AIR BAGS, SEAT BELTS
A PART ON THE DRIVER'S SIDE SEATBELT BUCKLE HAS FAILED ONCE PER YEAR FOR THE LAST THREE YEARS. THE FAILURE OF THIS PART CAUSES THE AIRBAG LIGHT TO GO ON, RENDERING THE AIRBAG INEFFECTIVE IN THE EVENT OF A CRASH. WE HAVE TAKEN THE CAR IN AS SOON AS THIS HAPPENS, BUT ARE CONCERNED ABOUT THE FREQUENCY OF THE FAILURES. WE ALSO DON'T UNDERSTAND WHY THIS REPAIR WAS COVERED TWICE, BUT NOT THE THIRD TIME SINCE THIS IS CLEARLY A PROBLEM WITH THIS SAME PART AND THE TIME PERIOD IN BETWEEN PART FAILURES WAS ALMOST IDENTICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542250September 6, 2013
ELECTRICAL SYSTEM
WHILE TRAVELING, THE CAR SUDDENLY STOP IN TRAFFIC. WE HAD TO MOVE TO A SAFE POINT. CAR EVENTUALLY WAS TOWED TO THE NEAREST DEALER. THEY PINPOINTED THE PROBLEM AS THE FUEL PUMP. TOLD US NO GAS IN THE CAR, NOT SO, GAS WAS NEARLY FULL. CALLED AND TOLD US CAR WAS READY TO BE PICKED UP. WENT TO DEALER, TOLD TO PUT GAS IN CAR. NOTICE FUEL GUAGE NOT WORKING AND FULL PANEL WAS BLINKING. DROVED ABOUT 1/2 MILE TO CLOSEST GAS STATION, GOT GAS, HEADED BACK TO GET RENTAL CAR AT DEALER, CAR SUDDENLY STOPPED AGAIN. THIS HAS BEEN GOING ON FOR NEARLY A MONTHLY. FINALLY HAD CAR TOWED TO ANOTHER DEALER, AND BEHOLD, THIS TIME, SAID, IT WAS AN ELETRICAL PROBLEM AND WANTED $2600 TO REPAIR, SAID NOT COVERED BY WARRANTY. MANUFACTURER GOT INVOLVED AND AGREED TO REPAIR AT THEIR EXPENSES. TALKED WITH ANOTHER OWNER OF SAME MODEL AND YEAR, SHE TOO IS EXPERIENCING SUDDEN STOPS. MAJOR SAFETY PROBLEMS, AND IT NEEDS TO BE RECALLED, AND THIS TIME MAKING SURE THAT SOME KIND OF COMPENSATION FOR RENTAL IS INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542264September 6, 2013
STRUCTURE:BODY, EXTERIOR LIGHTING
WHILE DRIVING MY 2011 HYUNDAI SONATA (APPROX 45,000 MILES) DOWN THE HIGHWAY THE RIGHT REAR TAIL LIGHT POPPED OFF AND WAS HANGING. AFTER LOOKING IN THE TRUNK AT THE INSIDE TAIL LIGHT AREA, I SAW PLASTIC PIECES AROUND THE SCREWS THAT WERE CRACKED AND BROKEN OFF; THUS CAUSING THE TAIL LIGHT TO POP OFF AND HANG. I WAS VERY LUCKY THAT THE TAIL LIGHT DID NOT FALL OFF THE CAR COMPLETELY AND CAUSE AN ACCIDENT. I THEN DICOVERED THAT THE LEFT REAR TAIL LIGHT STUDS WERE BEGINNING TO BREAK OFF TOO AND DO THE SAME THING. WHEN I TOOK IT TO THE DEALERSHIP THEY CLAIMED THE CLIPS BROKE BUT IT LOOKED FORCED AND WOULD NOT BE COVERED UNDER WARRANTY. UNDERSTAND THIS CAR WAS NOT INVOLVED IN AN ACCIDENT AND I AM A STAY AT HOME MOM WHO HAS A GARAGE FOR THE CAR. I WAS SIMPLYING DRIVING DOWN THE ROAD AND THE TAIL LIGHT POPPED OFF. THIS IS A HUGE SAFETY CONCERN FOR ME AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541982September 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT AIR BAG INDICATOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DRIVER'S SIDE SEAT BELT BUCKLE AND THE FRONT PASSENGER'S SIDE AIR BAG SENSOR WAS REPLACED. IN ADDITION, FRONT PASSENGER'S SEAT SENSOR WAS REPROGRAMMED UNDER NHTSA CAMPAIGN NUMBER 08V161000 (AIR BAGS); HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FULLY REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 10/24/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542156September 5, 2013
STEERING, SUSPENSION
AT HIGHWAY SPEEDS THE CAR WANDERS ALL OVER THE ROAD. IT REQUIRES CONSTANT CORRECTION TO KEEP IT IN THE LANE OF TRAFFIC. I JUST RETURNED FROM A 3000 MILE TRIP AND I BECAME VERY EXHAUSTED WITH HAVING TO CONSTANTLY BE. *JB ON THE ALERT AND CORRECTING THE STEERING. IT IS WAY TOO SENSITIVE AND DOES NOT TRACK DOWN THE ROAD AS IT SHOULD. I TOOK IT TOO THE DEALER AND THEY INFORMED ME THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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