Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10694864March 17, 2015
POWER TRAIN
THIS IS A 2009 HYUNDA SONATA, BOUGHT NEW IN 2009. UNDER 20,000 MILES, WHEN THE CAR SPEED IS SLOWING DOWN, THE ENGINES STARTED TO GIVE A SUDDEN JERK AT AROUND 21 MILES. YOU CAN FEEL A SUDDEN IMPACT AND IT IS MORE NOTICEABLE DURING WINTER. MANY TRIPS TO THE DEALERSHIP WENT TO NO WHERE AS THE DEALER SIMPLY IGNORED THE PROBLEM AND MENTIONED THAT THEY DID NOT NOTICE ANY ISSUE. AFTER MANY TRIPS TO THE DEALERSHIP AT AROUND 45,000 MILES IN 2014, THE DEALER FINALLY AGREED THAT IT WAS A PROBLEM. UPDATED TO A NEW SOFTWARE BASED ON BULLETIN FROM HYUNDAI, MENTIONED THAT IT WOULD GO AWAY. NOW UNDER LESS THAN AN YEAR, I STARTED TO NOTICE THIS PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694588March 16, 2015
STEERING
I JUST PURCHASE THIS CAR AND MY STEERING WHEEL SHAKES BAD. I TOOK IT TO THE HYUNDAI PLACE IN ALBANY GA AND THEY STATED IT WAS THE COUPLER. I HAVE READ A LOT OF INFORMATION ABOUT THIS PART AND MANY OWNERS ARE HAVING THIS PROBLEM I DON'T UNDERSTAND WHY IT WASN'T A RECALL CAUSE YOU CAN LOOSE YOUR LIFE WITH YOUR STEERING WHEEL NOT ASSEMBLED CORRECTLY OR A BETTER PART. FROM MY UNDERSTANDING IT'S PLASTIC AND PLASTIC DO NOT LAST LONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694590March 16, 2015
ELECTRICAL SYSTEM
AFTER VEHICLE ENGINE WAS RUNNING THE STARTER MOTOR ENGAGED WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS IDLE PARKED THE SHIFT POSITION LEVER WAS IN THE PARK POSITION.THE STARTER MOTOR WILL ENGAGE ON IT'S OWN IN THE PARK POSITION AND IN THE NEUTRAL POSITION. THE STATER MOTOR WILL ALSO ENGAGE AND CRANK THE THE VEHICLE ENGINE IN THE DRIVE OR REVERSE POSITIONS THIS SYMPTOM DEVELOPED LATER. I HAD A CERTIFIED MECHANIC LOOK AT THE VEHICLE AND HE SAID THE IGNITION SWITCH WAS DEFECTIVE AND WILL HAVE TO BE REPLACED. I CHECK FOR RECALL INFORMATION ONLINE AND FOUND NO REFERENCE TO THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694314March 15, 2015
POWER TRAIN, STEERING, SUSPENSION
WONDERS EXTREMELY BAD. I END UP IN OTHER LANES. CANNOT CONTROL CAR. WHILE BRAKE THE CAR SOMETIME TURNS OR DURING ACCELERATION. AT CRUISING SPEED WONDERS AND CONSTANTLY CORRECTING. I ALMOST HIT CAR ALL THE TIME. STEERING IS OF CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694315March 15, 2015
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
IN RAIN CAR LOOSES POWER. WANTS TO CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694243March 14, 2015
AIR BAGS, SEATS
SENSORS CAUSE AIR SYSTEM LIGHT TO ILLUMINATE. SYSTEM NEEDS TO BE RESET AT DEALERSHIP TO CLEAR. TECHNICIAN SAID AIRBAG WON'T DEPLOY WHILE THIS FAULT OCCURS. I HAVE HAD THIS ISSUE 4OR 5 TIMES. WHEN I GOOGLE HYUNDAI SONATA AIRBAG ISSUES I SEE MANY SIMILAR EXPERIENCES WITH OTHER PEOPLE. THIS COULD BE A POTENTIAL SAFETY HAZARD. I WAS TOLD IT WAS CAUSED BY A SEAT SENSOR. YET UNDER WARRANTY THEY DID NOT REPLACE. NO CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694106March 13, 2015
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE TRAVELING ON A ROADWAY OR A HIGHWAY, THE VEHICLE'S SPEED WOULD REDUCE WITHOUT WARNING. THE VEHICLE BECAME SLOW TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES, BUT THEY COULD NOT REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND AUTHORIZED DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694161March 13, 2015
STRUCTURE:BODY
THE FOLLOWING PARAGRAPH WAS SENT TO HYUNDAI TO REQUEST THEY FIX THIS DEFECT. THEY RESPONDED WITH A WORDY BUT POLITE "WE'RE SORRY, BUT YOUR VEHICLE IS OUT OF WARRANTY". WE HAVE A 2010 SONATA. ABOUT 18 MONTHS AGO, THE PASSENGER SIDE FRONT DOOR HANDLE FELL OFF WHILE OPENING THE DOOR. WE TOOK IT TO THE LOCAL DEALER FOR REPAIR. THE COST WAS ABOUT $70. THREE WEEKS AGO (APPROX. 1/15/2015), THE DRIVER SIDE REAR HANDLE FELL OFF. TEN DAYS AGO (APPROX 1/27/2015) THE PASSENGER REAR DOOR HANDLE FELL OFF. THE DEALER WANTS $150 EACH TO REPAIR THEM. I CAN UNDERSTAND ONE HANDLE BREAKING, BUT NOT (ON A CAR LESS THAN 5 YEARS OLD) THREE OF THE FOUR HANDLES HAVE BROKEN. I CONSIDER THIS A DEFECT. I HAVE RESEARCHED YOUR SITE AND HAVE NOT BEEN ABLE TO FIND ANY MATCHING COMPLAINTS. THERE HAVE BEEN NUMEROUS, BUT NORMAL PROBLEMS WITH THIS VEHICLE - ALL OF WHICH WE HAVE REPAIRED AT OUR OWN EXPENSE WITHOUT COMPLAINT. HOWEVER, THIS PARTICULAR ISSUE IS SO EGREGIOUS THAT WE FEEL THE MANUFACTURER SHOULD BE HELD RESPONSIBLE FOR THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694147March 13, 2015
AIR BAGS
I AM WRITING TO REQUEST YOUR ASSISTANCE WITH THE FOLLOWING AIRBAG ISSUE I HAVE BEEN HAVING WITH MY HYUNDAI SONATA AND ALSO TO HAVE THIS ISSUE DOCUMENTED IN THE EVENT OF SOMETHING TRAGIC OCCURRING TO MY WIFE OR CHILDREN SINCE THEY ARE USUALLY PASSENGERS IN MY CAR. THIS IS OBVIOUSLY A MALFUNCTION ON HYUNDAI'S PART. YOU SEE, FOR THE PAST SEVERAL YEARS, MY AIRBAG LIGHT HAS BEEN RANDOMLY GOING ON CAUSING ME STRESS AND CONCERN ON WHETHER OR NOT THE AIRBAG WILL ACTUALLY WORK IF I GET IN AN ACCIDENT. AS YOU CAN SEE FROM THE FOLLOWING DOCUMENTATION, SOMETHING IS OBVIOUSLY WRONG AND I REFUSE TO PAY ANOTHER PENNY. IN FACT, I AM ASKING FOR HYUNDAI TO REFUND THE MONEY I HAVE ALREADY PUT OUT. BELOW ARE THE CHAIN OF EVENTS: PASSENGER AIRBAG LIGHT FIRST WENT ON 8/10/12. DEALERSHIP SENT ENTIRE SEAT TO CALIFORNIA AND WAS "REPAIRED" BY RE-PROGRAMMING IT. ON 7/3/13, AIRBAG LIGHT WENT ON AGAIN FOR NO REASON AND THIS TIME I HAD TO PAY OVER $300 FOR REPAIR BECAUSE IT WAS PAST MY WARRANTY. ON 12/2/14, AIRBAG LIGHT WENT ON FOR THIRD TIME FOR NO REASON AND I REFUSE TO PAY TO FIX IT AGAIN, SINCE IT'S EVIDENT BY NOW THERE IS NO WAY I CAN AFFECT THIS LIGHT BY DRIVING AND IT'S A VEHICLE MALFUNCTION. I NEED YOUR ASSISTANCE TO GET THIS ISSUE RESOLVED. I HAVE REACHED OUT TO HYUNDAI AND THEY SENT A REPRESENTATIVE TO TEST THE PASSENGER SEAT LAST MONTH. HOWEVER, THE REP MENTIONED A CLASS ACTION SUIT GOING ON RIGHT NOW REGARDING THE WEIGHT OF THE PASSENGER, BUT I DON'T BELIEVE THIS PERTAINS TO OUR PROBLEM, WHICH WAS CONFIRMED BY THE HYUNDAI REP AFTER SEEING OUR PROBLEM. SINCE THEN, MY FOLLOW-UP CALLS TO HYUNDAI HAVE GONE UNANSWERED. PLEASE HELP BEFORE SOMEONE DIES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693815March 12, 2015
STEERING
AFTER 70,000 MILES MY SONATA SUDDENLY BEGAN TO PULL HARD TO THE LEFT. I HAD THE CAR ALIGNED TWICE THEREAFTER AND IT DID NOT CORRECT THE ISSUE. MY MECHANIC SAYS THAT THERE IS NOTHING BENT. IN A CALL TO A HYUNDAI MECHANIC FRIEND OF HIS, HE WAS ALERTED TO A PROBLEM WITH THE ELECTRONIC STEERING MODULE. ISEARCHED THE WEB AND HAVE FOUND THAT THIS IS A RECURRING PROBLEM WITH THIS MODEL CAR BUT AS OF THIS DATE NO RECALL HAS BEEN ISSUED. THIS IS A DANGEROUS DEFECT! IT IS QUITE A STRUGGLE TO KEEP THE CAR IN LANE PARTICULARLY ON THE HIGHWAY. IF I WERE TO LET GO OF THE STEERING WHEEL, I WOULD BE IN THE ON-COMING LANE IN A MATTER OF A FEW FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693958March 12, 2015
VISIBILITY/WIPER
WHILE DRIVING ON THE EXPRESSWAY, THE SUN VISOR FELL IN FRONT OF MY FACE, IMPEDING VISIBILITY. FORTUNATELY, THIS DID NOT RESULT IN A CRASH, BUT IT COULD HAVE. NOW, THE VISOR WILL NOT STAY UP. THIS DEFECT IS SIGNIFICANT ENOUGH THAT THERE IS A CAMPAIGN FOR IT, BUT IT APPLIES ONLY TO CERTAIN REGIONS OF THE COUNTRY. VISITING ONLINE FORUMS, THIS APPEARS TO BE A VERY COMMON PROBLEM, EVEN IN LOCATIONS THAT ARE NOT COVERED BY THE CAMPAIGN. THIS CAMPAIGN NEEDS TO BE EXTENDED. THIS IS CLEARLY A SAFETY ISSUE BUT IS BEING TREATED AS A COSMETIC ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693624March 11, 2015
STEERING
I WAS HEARING A CLUNKING SOUND AND MY STEERING WHEEL WAS SHAKING ALOT. I TOOK THE VEHICLE STRAIGHT TO MY MECHANIC AND HE SAID THAT MY INTERMEDIATE SHAFT IS BAD AND THAT IT IS DANGEROUS . HE SAID THE CONNECTION COULD BREAK AND I COULD LOSE THE ABILITY TO STEER THE VEHICLE. I CALLED HYUNDAI AND THEY SAID THERE WERE RECALLS ON THE 2011, BUT MY VIN # IS NOT ONE OF THE CARS. MY VIN# MAY NOT BE ONE OF THE CARS IN THE BATCH RECALLED BUT I HAVE THIS PROBLEM WITH MY CAR. WHY SHOULD I HAVE TO REPAIR A SAFETY ISSUE THAT HYUNDAI SHOULD BE HELD RESPONSIBLE FOR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693718March 11, 2015
STRUCTURE:BODY:DOOR
ON FEBRUARY 26TH 2015, I WALKED OUT TO MY CAR TO FIND THAT THE FRONT DRIVER'S SIDE DOOR HANDLE HAD FALLEN OFF. THIS IS THE SECOND DOOR HANDLE THAT HAS FALLEN OFF ON MY 2010 HYUNDAI SONATA. THE FIRST TIME WAS THE REAR DRIVER'S SIDE HANDLE ON OR AROUND 12/23/2011 AT 30,125 MILES. ALTHOUGH THIS IS AN OBVIOUS SAFETY CONCERN AND A PROBLEM THAT CAN BE FOUND THROUGH NUMEROUS COMPLAINTS, HYUNDAI HAS NOT RECALLED THEIR DOOR HANDLES. THIS PRESENTS OBVIOUS SAFETY CONCERNS AND DESPITE NUMEROUS PHONE CALLS, HYUNDAI CLAIMS THAT IT IS NOT UNDER WARRANTY AND WILL NOT BE COVERED. IT IS UNACCEPTABLE TO HAVE HANDLES FALLING OFF OF CARS FOR NO APPARENT REASON AND HYUNDAI SHOULD RECTIFY THIS SITUATION IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693745March 11, 2015
AIR BAGS, SEAT BELTS
WHEN MY DAUGHTER BUCKLED THE RIGHT FRONT PASSENGER SEATBELT SHE STATED IT FELT FUNNY. DURING THAT EXACT TIME THE SEATBELT LIGHT BEGAN FLASHING AND THE AIRBAG LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693205March 10, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT WHO WAS AN INDEPENDENT MECHANIC STATED THAT WHILE INSPECTING THE VEHICLE HE DISCOVERED THAT THE REAR PARKING BRAKE PADS WERE RUSTED. THE CONTACT INDICATED THAT THE FAILURE WAS CAUSED BY MOISTURE IN THE BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693248March 10, 2015
SERVICE BRAKES, SUSPENSION, WHEELS
MY CAR CAUGHT FIRE WHILE BEING TOWED BY MY MOTORHOME IN SOUTH MIAMI, FL ON ROUTE TO KEY WEST, FL. A SOUTH MIAMI, FL HYUNDAI DEALER REPAIRED MY CAR BUT DID NOT REPLACE ALL THE PARTS PAID FOR BY MY AUTO INSURANCE COMPANY. THE REPAIR SHOP DID NOT KEEP THE BURNED PARTS AS REQUESTED BY ME AND MY INSURANCE COMPANY REPRESENTATIVE. LATER, ANOTHER HYUNDAI DEALER COMPLETED THE REPAIRS AS AUTHORIZED BY HYUNDAI USA AFTER NUMEROUS COMMUNICATIONS WITH ME, BUT THE HYUNDAI DEALER WOULD NOT PROVIDE ME WITH THE BURNED PARTS AS REQUESTED. HYUNDAI DID NOT REPORT THAT A FIRE HAD CAUSED THE DAMAGE. NOT SURE IF HYUNDAI USA OR ITS DEALERS HAVE REQUIREMENTS TO REPORT FIRES IN THEIR VEHICLES. I HAVE NAMES OF CONTACTS WITH HYUNDAI USA IN CA. I HAVE THE BURNED TPMS SENSOR NOT REPLACED BY HYUNDAI, BUT PAID FOR AT MY EXPENSE TO A TIRE STORE IN MY HOME TOWN. I HAVE PICTURES OF MY CAR ON FIRE; PICTURES OF THE BURNED PARTS ON CAR IN POSSESSION OF MY INSURANCE COMPANY REPRESENTATIVE; I HAVE RECEIPTS FROM THE SOUTH MIAMI HYUNDAI REPAIRS, AND I HAVE RECEIPTS FROM THE OTHER HYUNDAI DEALER FOR PARTS NEEDING REPLACEMENT BUT NOT REPLACED BY THE SOUTH MIAMI HYUNDAI DEALER BUT PAID FOR BY MY AUTO INSURANCE COMPANY. I ALSO HAVE A RECEIPT FOR REPLACEMENT OF THE BURNED TPMS SENSOR BY A TIRE STORE IN MY HOME TOWN. I FILED A COMPLAINT AGAINST THE SOUTH MIAMI HYUNDAI DEALER WITH THE LOCAL GOVERNMENT AGENCY RESPONSIBLE FOR LICENSING AUTO REPAIR SHOPS IN THAT COUNTY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10693361March 10, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON MARCH 9TH, 2015, I WAS DRIVING HOME FROM WORK AFTER PICKING UP MY INFANT DAUGHTER FROM DAYCARE WHEN SEVERAL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD OF MY 2006 HYUNDAI SONATA; THE AIRBAG, ABS, AND ESC OFF WARNING LIGHTS. IN PREPARATION FOR THE UPCOMING LEFT TURN INTO MY NEIGHBORHOOD, I TAPPED THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL AND COAST TO THE INTERSECTION. THE CRUISE CONTROL DID NOT DISENGAGE. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL TO SLOW DOWN, BUT UPON RELEASING THE BRAKE THE VEHICLE RETURNED TO THE SET CRUISE SPEED. I NOW APPLIED AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKE PEDAL AND THE CRUISE CONTROL SET LIGHT DID NOT DISENGAGE. THE SONATA DOWNSHIFTED AND REVVED UP TO 4K RPM ATTEMPTING TO OVERPOWER MY BRAKING. AT THIS POINT IT WAS TOO LATE TO AVOID THE INTERSECTION. I PLACED THE CAR INTO NEUTRAL AND SWERVED TO AVOID HITTING AN ONCOMING VEHICLE AND MEDIAN, AT THE TURN. THE SONATA SPUN OUT AND CAME TO REST IN THE ONCOMING TRAFFIC LANES AFTER OVERSHOOTING THE TURN. I VERIFIED MY DAUGHTER WAS UNINJURED THEN PROCEEDED TO DRIVE THE SONATA, AT IDLE, THE REMAINING 1/8TH OF A MILE TO MY HOUSE. AFTER ARRIVING AT HOME, I VISITED HYUNDAI'S AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE RECALL INFORMATION WEB PAGES AND FOUND NO RECALLS REGARDING MY SONATA'S VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692822March 8, 2015
SEAT BELTS
THE SEAT BELT WARNING CHIME IS INAUDIBLE TO ME. THIS IS A SAFETY ISSUE AS THE VOLUME IS SO LOW. I DO NOT HAVE THIS ISSUE WITH MY SECOND CAR (FORD) NOR ANY OF THE OTHER CARS I HAVE EVER OWNED (OVER 5) OVER THE YEARS SINCE CHIMES WERE INSTALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE CLAIMING THEY ARE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. I CONTACTED THE MANUFACTURER AND WAS TOLD TO CONTACT A DIFFERENT DEALER (WHICH I DID). THE TWO OTHER DEALER SERVICE DEPARTMENTS SAID THE SAME THING AND WERE UNABLE NOT OFFER ANY ASSISTANCE AND STATED THAT EVEN THOUGH THE VOLUME IS ADMITTEDLY LOW, THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692838March 8, 2015
STRUCTURE
PAINT STARTED PEELING AROUND TOP OF WINDSHIELD AND STARTING TO SHOW SIGNS OF RUSTING. THERE SHOULDN'T BE ANY REASON THAT THE PAINT SHOULD BE PEELING BACK TO THE METAL AFTER ONLY 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692839March 8, 2015
STEERING
THE STEERING WHEEL HAS A SLIGHT CATCH WHEN TURNING. I WAS TOLD BY THE DEALER THAT THEY COULD FIX IT BUT IT WAS GOING TO COST ME. I DO A LOT OF HIGHWAY MILES SO THERE SHOULDN'T BE ANY REASON TO HAVE STEERING PROBLEMS AFTER ONLY 3 YEARS. I HAD THE FRONT STABILIZER ARM FIXED TWICE DUE TO NOISE ON THE FRONT END, WAS NOT COVERED BECAUSE THEY SAID I RAN OVER SOMETHING, WHICH I DID NOT. THEY DIDN'T FIX RIGHT THE FIRST TIME SO HAD TO PAY AGAIN TO GET THE OTHER SIDE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata