Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10723980June 2, 2015
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I WAS DRIVING HOME AND SLOWED TO LET SOMEONE IN FRONT OF ME TURN LEFT INTO A GROCERY PARKING LOT. THE CAR SUDDENLY STARTED SURGING MAD I COULD NOT STOP IT WITH THE BRAKE PEDAL ALL THE WAY TO FLOOR. HOWEVER, I DID HIT THE CAR IN FONT OF ME, WITH NO DAMAGE TO HER CAR. I HAD POPPED THE FRONT RIGHT SIDE OF THE BUMPER ON MY CAR. SO WE WENT ON WITH OUR BUSINESS WHEN SHE FOUND NO DAMAGE TO HER VEHICLE. I HAD TO TURN THE CAR OFF TO STOP THE CAR FROM MOVING. I CALLED THE DEALER GLENN HYUNDAI AND TOLD THEM OF THE INCIDENT, THEY IN TURN TOLD ME THIS WOULD BE NEARLY IMPOSSIBLE FOR THIS TO HAPPEN! IT DID HAPPEN!! THEY CALLED ME AFTER RECEIVING THE VEHICLE VIA TOW TRUCK AND TOLD ME THE THROTTLE WAS DIRTY AND NEEDED TO BE CLEANED. SO I TOLD THEM GO AHEAD AND THEN ABOUT HALF HOUR LATER THEY CALLED AND SAID THE CAR NEEDED A THROTTLE POSITION ASSEMBLY REPLACED. THEY HAD ALREADY CHARGED ME FOR THE CLEANING OF THE THROTTLE, AND THEN CHARGED ME TO REPLACE IT ALSO. DOESN'T CLEANING COME WITH REPLACING THE THROTTLE ASSEMBLY? I THINK THIS SHOULD BE INVESTIGATED AND TO SEE HOW MANY OTHER HYUNDAI'S HAVE HAD THIS PROBLEM. THEY SUPPOSEDLY CONTACTED HYUNDAI CORPORATE USA, HOWEVER, I HAVE YET TO HEAR ANYTHING FROM HYUNDAI. I REALLY HOPE ALL IS SAFE NOW????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722880June 2, 2015
EXTERIOR LIGHTING
AS I WAS DRIVING, I SLOWED DOWN USED MY TURN SIGNAL AND AS I MADE THE TURN AND COMPLETED IT THE INTERIOR LIGHT AND HEAD LIGHTS SHUT OFF OR BEGIN TO FLICKER. YOU HAVE TO JIGGLE THE END OF THE STEM TO GET THE LIGHTS TO TURN BACK ON. I CHANGED THE SETTING FROM AUTO TO JUST THE HEADLIGHTS AND THE SAME THING HAPPENED AGAIN. IT MOSTLY OCCURS WITH THE LEFT TURNS, BUT CAN OCCUR WITH THE RIGHT TURN SIGNAL. I OCCURRED ONCE WHEN I FIRST PURCHASED THE CAR IN 2014 BUT THEN DID NOT BECOME A PROBLEM UNTIL NOW. IT IS VERY DANGEROUS TO BE DRIVING DOWN THE ROAD AT NIGHT AND LOSE YOUR HEADLIGHTS. ALSO IT CAUSES THE HEADLIGHTS TO FLICKER AT OTHER DRIVERS AND THEY MAY THINK THAT I AM HAVING OTHER ISSUES. I ALSO HAVE A 16 YEAR OLD DAUGHTER WHO IS DRIVING MY CAR AND IT CONCERNS ME THAT THIS HAD HAPPENED WHEN SHE IS DRIVING AND MAY NOT BE ABLE TO KNOW WHAT TO DO TO FIX THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722932June 2, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL MADE A SHAKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES AND AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/8 UPDATED 10/18/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722581June 1, 2015
SEAT BELTS:FRONT:BUCKLE ASSEMBLY, AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE AIR BAG LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY SEAT BELT BUCKLE. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722623June 1, 2015
UNKNOWN OR OTHER
WHEN CAR IS PLACED IN DRIVE THE GEAR SHIFT DISPLAY WILL SHOW RANDOM GEARS. IT WILL CYCLE THROUGH ALL THE GEARS UNTIL YOU SELECT TO USE THE MANUAL SHIFT (+/-) TO ENSURE THAT YOU ARE IN THE PROPER GEAR. THIS HAS BEEN AN ISSUE ON OTHERS CAR IN THE SONATA LINE UP JUST NOT THIS YEAR. THIS PROBLEM NEEDS TO BE ADDRESSED AND CORRECTED. I AM TAKING MY VEHICLE TO THE CAR DEALER TODAY TO GET THIS PROBLEM FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722668June 1, 2015
ENGINE
2.0 TURBO ENGINE. DRIVING ON HIGHWAY, VEHICLE STALLED WITHOUT FLASHING ANY WARNING LIGHTS. PULLED TO THE SIDE OF THE HIGHWAY AND CHECKED ALL FLUIDS, NONE WERE BELOW MINIMUM LEVEL. HAD CAR TOWED TO DEALER ON THE SAME DAY, DEALER CALLED ME TWO DAYS LATER TO SAY THAT ENGINE IS SEIZED AND IT WILL BE $8900 TO REPLACE THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722759June 1, 2015
SEAT BELTS, AIR BAGS
I WISH TO MAKE A COMPLAINT ON THE SAFETY OPERATION OF THIS CAR. SINCE IT WAS BOUGHT NEW FROM SANSONE AUTO MALL THE AIR BAG LIGHT HAS COME ON 4 TIMES AND NOW A 5TH TIME IN MAY OF 2015. THE AIR BAG LIGHT ON THE INSTRUMENT CLUSTER ALWAYS POINTS TO THE SEAT BELT BUCKLE ON THE DRIVERS SEAT. EVERY TIME WE TAKE IT TO HYUNDAI THEY HAVE NO CONCERN OF THE ISSUE EVEN THOUGH WE COMPLAIN. THEY SAY THERE IS NOTHING THEY CAN DO EXCEPT REPLACE THE SEAT BELT BUCKLE ASSEMBLY. THEY WILL NOT WARRANTY ANYTHING. ALSO TALKED WITH HYUNDAI AND THEY HAVE NO CONCERN EITHER ON THIS SAFETY ISSUE. WE FEAR THE SAFETY OF NOT JUST THE DRIVE BUT THE PASSENGERS SHOULD AN ACCIDENT OCCUR AND THEY AIR BAGS DON'T DEPLOY OR THE SEAT BELTS WORK CORRECTLY. THE FRONT PASSENGER SEAT CUSHION ALSO BECAME DEFECTIVE WHICH HAD TO BE REPAIRED AS WELL. HYUNDAI AND THEIR DEALERSHIP IS CHARGING US AND AVERAGE OF $350.00 EACH TIME FOR THIS ISSUE WHICH WE BELIEVE IS THEIRS. APPARENTLY AS WE SEE IT THEY HAVE NO CONCERN FOR THE SAFETY OF THIS MODEL CAR SERIES. WE HAVE TO TAKE IT AGAIN FOR THE SAME PROBLEM PRIOR TO MOTOR VEHICLE INSPECTION IN JULY OF 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722430May 30, 2015
STEERING
WHENEVER I MAKE A TURN THE STEERING WHEEL MAKES A CLICKING NOISE. I WAST OLD THAT IT COULD BE THE FLEX COUPLING IN THE STEERING COLUMN AND THAT OTHER PEOPLE HAS TAKEN THEIR CARS WITH THE SAME PROBLEM TO THE DEALERSHIPS TO GET THE PROBLEM FIXED. BUT WHEN I WENT TO THE DEALERSHIP THEY SAID THAT IS NO RECALL FOR MY CAR. I'M TRYING TO FIGURE OUT IF I DO RATE THE RECALL BECAUSE IT DOES CONCERN 2011 SONATA AND I DO HAVE A 2011 SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722454May 30, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIDING DOWN THE INTERSTATE LOOK THROUGH MY SIDE MIRROR AND NOTICED MY TAIL LIGHT HANGING OFF AND IT FELL OFF BEFORE I COULD STOP TO CHECK IT,AND WHEN I DID STOP I NOTICED THE ONE ONE THE OPPOSITE SIDE WAS ABOUT TO DO THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722253May 29, 2015
STEERING
DETECTED SLACK IN STEERING WHEEL, ACCOMPANIED WITH THUNK AND NOISE THAT IS BOTH FELT AND HEARD. SLACK AND NOISE IS PREVALENT WITH ENGINE RUNNING OR ENGINE OFF. A SLIGHT BUT DISTINCT ROTATIONAL NOISE IS ALSO HEARD AT IDLE. PROBLEM APPEARS TO BE CONSISTENT WITH WORN OR LOOSE STEERING COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722050May 28, 2015
STEERING
WHEN TRAVELING AT LOW SPEEDS CAR MAKES A CLUNKING SOUND. WAS VERY CONCERN SOMETHING WAS WRONG WITH THE SUSPENSION, TOOK THE CAR TO MY MECHANIC. THE MECHANIC PUT THE VEHICLE ON THE LIFT AND FOUND THE SUSPENSION TO BE IN GOOD SHAPE. HE THEN TEST DROVE THE CAR AND STATED THERE IS A PROBLEM WITH THE 2011 SONATAS WITH THE POWER STEERING. STATED THAT A RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING ASSEMBLY IS A COMMON PROBLEM WITH THE 2011 HYUNDAI SONATAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722100May 28, 2015
SERVICE BRAKES
STOPPED AT A INTERSECTION, BRAKE LIGHT WARNING CAME ON, CAR WOULD NOT MOVE. TOWED TO HYUNDAI DEALER, HYDRAULIC BOOSTER HAD SHORT, HYDRAULIC BOOSTER REPLACED. WONDERING WHY THE ELECTRONICS DO NOT HAVE A DUAL CHANNEL OPERATION TO ALLEVIATE THE POSSIBILITY OF BEING STRANDED IN AN UNDESIRABLE OR DANGEROUS LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721592May 27, 2015
UNKNOWN OR OTHER
THE ISSUE RELATES TO DEFECTIVE SUN VISORS IN MY 2007 HYUNDAI SONATA. NOTE: HYUNDAI ISSUED A RECALL - SERVICE CAMPAIGN # T74, TO REPLACE BOTH DRIVER & PASSENGER VISORS, BUT EXCLUDED MY STATE OF NEW YORK! BOTH MY VISORS ARE BROKE AND THEY KNEW THEY WERE DEFECTIVE SUN VISORS BUT THEY WONT PAY THE COST TO REPLACE THEM. HOW CAN THIS BE ALLOWED? HOPING YOU CAN INFLUENCE THEM TO DO THE RIGHT THING AND REPLACE MY DEFECTIVE SUN VISORS AT NO COST TO ME. THESE DEFECTIVE VISORS ARE A DRIVING HAZARD AS THE VISORS ARE UNABLE TO STAY IN THE UP POSITION REMAINING IN THE DOWN POSITION REDUCING MY VISIBILITY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721725May 27, 2015
ENGINE
DRIVING DOWN THE INTERSTATE I HEARD AND FELT A FAINT PUDDERING. I LOOKED DOWN AND MY OIL LIGHT WAS ON. I WAS ABLE TO IMMEDIATELY EXIT. AS I WAS GOING ON THE OFF RAMP THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO BARELY PULL INTO A PARK AND RIDE. 20 MINUTES LATER OIL WAS EVERYWHERE. THE CAR NEVER OVERHEATED, AND THERE WAS A TRAIL OF OIL FROM THE ROAD TO MY CAR. SINCE I HAD TAKEN IT TO THE GET THE OIL CHANGED JUST ON THE 5TH OF MAY, JUST 10 DAYS EARLIER. I HAD THE CAR TOWED TO THAT FACILITY. THE PISTON INTERNALLY SLAMMED THROUGH THE ENGINE PUNCHING A HOLE IN THE ENGINE WALL, AND LEAKING OIL FROM THE ENGINE. THE ENGINE DID NOT CEASE. PIECES AND PARTS OF BOLTS AND SIDE WALL WERE FOUND BY THE MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721748May 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721760May 27, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE BUTTON TO OPEN THE GAS CAP DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721765May 27, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THE FRONT VALVE COVER GASKET LEAKED OIL DOWN TO MY ALTERNATOR, CAUSING IT TO MALFUNCTION AND MAKING MY TRANSMISSION SHIFT AWKWARDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721814May 27, 2015
STEERING
STEERING WHEEL HAS BEEN MAKING CRACKING NOISES. I TOOK MY CAR TO THE VANDERGRIFF HYUNDAI DEALERSHIP AND WAS TOLD THIS WAS HAPPENING TO OTHERS AND IT WAS THE FLEX COUPING IN THE STEERING COLUMN DUE TO MATERIAL FAILURE WHICH COULD RESOLUTE IN LOSS OF STEERING CAPABILITY INCREASING THE RISK OF A CRASH. I WAS TOLD THE ORIGINAL MATERIAL IN THE STEERING WHEEL IS A THICK PIECE OF PLASTIC AND COULD CRACK EASILY AND HYUNDAI HAD SENT A REPLACEMENT PIECE, WHICH IS MORE FLEXIBLE AND DURABLE, TO THE DEALERSHIPS BUT I WAS FORCED TO PAY NEARLY $500 EVEN THOUGH HYUNDAI IS AWARE OF THE PROBLEM. I INQUIRED ABOUT A RECALL LINKED TO THE PROBLEM AND WAS TOLD, THERE IS NO CURRENT RECALL. THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721360May 26, 2015
STEERING
THE STEERING GOES IN AND OUT OF POWER STEERING AT SLOW TO MEDIUM SPEEDS FROM AUG 2014 TO TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721382May 26, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING THE CHECK ENGINE LIGHT AND ESC LIGHT GO ON SIMULTANEOUSLY. WHEN THIS OCCURS, THE CAR GOES INTO REDUCED POWER MODE ("LIMP MODE") AND YOU ARE NOT ABLE TO DRIVE ABOVE 15 OR 20 MPH. THIS IS A VERY DANGEROUS SITUATION, ESPECIALLY WHEN DRIVING ON THE HIGHWAY. THIS IS A KNOWN ISSUE WITH HYUNDAI IN WHICH THEY ISSUED TSB #'S 09-FL-003-2 AND 10-FL-010. THE TSB'S ADDRESS A FAULTY THROTTLE POSITION SENSOR WHICH IS TO BE REPLACED WITH A NEW ONE WITH DIFFERENT SETTINGS THAN THE ORIGINAL. ONE THE PART IS CHANGED, AN UPDATE TO THE ELECTRONIC CONTROL MODULE IS REQUIRED. THERE ARE NUMEROUS ACCOUNTS OF THIS INCIDENT HAPPENING. HOW CAN A FLAW OF THIS MAGNITUDE NOT WARRANT A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata