Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10725353June 15, 2015
EXTERIOR LIGHTING
MY HYUNDAI SONATA TAIL LIGHTS, BRAKE LIGHTS ARE MELTING THE PANELING AND DESTROYING THE SOCKETS WHERE THE BULBS GO. THE DEALER SERVICE DEPARTMENT CHARGED ME $250 TO REPLACE THE BRAKE LAMP SWITCH WHICH WAS A RECALL ON 2011 HYUNDAI SONATAS BUT CLAIMED MY CAR WAS NOT ONE ON THE SERVICE RECALL. THE SERVICE DEPARTMENT SAID THE BULBS HAD MELTED THE PANELING AND THAT THEY HAD TO SHAVE DOWN THE PANEL TO GET THE BULB TO WORK. NOW THE LEFT TAIL LIGHT IS NOT WORKING AND THEY SAID I NEED TO REPLACE IT FOR ANOTHER $250 THIS IS NOT CAUSED BY ME THE CONSUMER AND WITH THE MELTING OF THIS I AM AFRAID IT WILL CAUSE AN ELECRTRICAL FIRE IN MY REAR. HYUNDAI NEEDS TO FIX THIS ISSUE AND REFUND ME MONEY I ALREADY PAID OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725413June 15, 2015
FUEL/PROPULSION SYSTEM
I STARTED UP MY CAR AND REALIZED THAT MY GAS GAUGE WASN'T CORRECT ESPECIALLY WHEN I FILLED THE GAS THE NIGHT BEFORE. SO I TURNED OFF THE CAR AND TURNED IT BACK ON AND THE NUMBERS WAS JUST JUMPING AROUND AND THE GAS LIGHT WOULD POP ON ETC. AS OF TODAY MY CAR IS STILL DOING IT AND IT HAS ME CONCERNED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725191June 15, 2015
ENGINE
ENGINE RATTLING SOUND UPON ACCELERATION AND OIL BURNING FAST.BROUGHT INTO DEALERSHIP 3X FOR THE SAME CONCERN. TWICE WHILE IT WAS STILL UNDER WARRANTY. SENT HOME SAYING THEY COULDN'T FIGURE IT OUT. EVEN ASSURED US IT WAS NOTHING SERIOUS. ON THIRD TIME (60,800 MI), CAR BURNED THROUGH OIL AND OIL LIGHT CAME ON, RATTLING SOUNDS CAME BACK, STEREO STOPPED WORKING, CAR DIED (NEW STARTER NEEDED). DEALERSHIP INSPECTED IT AND SAID THEY FIGURED IT OUT THIS TIME (HOW CONVENIENT THAT THEY FINALLY DID RIGHT AFTER THE WARRANTY EXPIRED), SUGGESTED A BRAND NEW ENGINE. SAYS THERE WAS TONS OF SLUDGE AND METAL SHAVING IN THE OIL. THEY CITED 'OWNER NEGLECT'. WE PROVIDED THEM EVERY DOCUMENTATION OF MAINTENANCE AND CONSISTENT OIL CHANGES. DENIED HONORING OUR WARRANTY. DID RESEARCH AND FOUND 2011-2012 SONATAS HAVE A MANUFACTURING ENGINE DEFECT. PEOPLE ALL HAVE SAME ISSUES AND OUTCOMES WITH THEIR CARS. HYUNDAI WILL NOT EVEN LOOK AT OUR PROOF OF MAINTENANCE AND CONTINUE TO DENY THERE IS AN ISSUE WITH THEIR ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725107June 13, 2015
STEERING, SUSPENSION
MY WIFE AND I BOUGHT A BRAND NEW 2011 HYUNDAI SONATA IN LATE 2010. WE HAVE HAD SEVERAL RECALLS BUT NONE OF THEM HAVE BEEN RELATED TO A STEERING AND SUSPENSION PROBLEM WE HAVE BEEN EXPERIENCING. A VIBRATION SEEMS TO BE COMING FROM THE RIGHT SIDE AND THE STEERING WHEEL MAKES A POPPING NOISE WHEN ROCKING IT BACK AND FORTH. THERE IS AN INCREASED VIBRATION/SHAKING AT 70 MPH OR HIGHER SPEEDS IN THE STEERING/SUSPENSION WITHOUT MUCH VIBRATION IN THE STEERING WHEEL AND IT IS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725119June 13, 2015
STEERING
CONTACTED HYUNDAI CONCERNING THE STEERING COUPLING AND STEERING COLUMN RECALLS. HYUNDAI REFUSE RECALL REPAIRS BECAUSE OF THE FOLLOWING: 1. SINCE THE VEHICLE WAS NOT UNDER WARRANTY. THEY WERE NOT OBLIGATED TO FIX THE RECALL. 2. THE MILEAGE WAS 13,000 OVER 60,000 MILES AND THEY WERE NOT OBLIGATED TO FIX THE RECALL. THIS IS A MAJOR SAFETY ISSUES WHICH ACCORDING TO THE RECALL SHOULD HAVE A 10 YEAR WARRANTY WHEN IT IS FIXED. PLEASE HELP ME UNDERSTAND WHY HYNDAI WILL NOT HONOR A GOVERNMENT RECALL AND FIX MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725125June 13, 2015
WHEELS, TIRES
8 JUNE 2015- NEW TIRES AND BRAKES INSTALLED ON CAR. 11 JUNE 2015- UPON ARRIVAL AT HOME, HEARD LEAKING SOUND FROM LEFT FRONT TIRE. SAW VALVE STEM LEAKING DUE TO WHEEL COVER PRESSING AGAINST STEM. CHECKED RIGHT FRONT TIRE, IT ALSO HAD THE COVER PRESSING AGAINST THE VALVE STEM. ALTHOUGH IT WAS NOT LEAKING. TWO REAR TIRES WERE OKAY. I ASSUMED THE MECHANIC HAD INSTALLED THE FRONT COVERS IMPROPERLY. 12 JUNE 2015- PUT SPARE ON LEFT FRONT AND DROVE TO THE GARAGE, HAD THE MECHANIC WHO INSTALLED THE TIRES CHECK OUT WHAT HAPPENED. HE WAS NOT SURE WHAT CAUSED THE PROBLEM. HE REPLACED ALL THE VALVE STEMS AND CORRECTLY REINSTALLED THE WHEEL COVERS.ALL SEEMED WELL. 13 JUNE 2015- WIFE AND DAUGHTER DEPARTED ON TRIP TO MAINE VIA INTERSTATE HIGHWAYS. ON NEW HAMPSHIRE INTERSTATE THEY HAD THE LEFT FRONT TIRE GO FLAT AND THE RIGHT FRONT BEGAN LEAKING AT 65MPH. UNABLE TO SAFELY PULL OVER, THEY CONTINUED ON TO A SAFE AREA, LEFT FRONT TIRE AND RIM DESTROYED. THEY CALLED AAA AND WERE TOWED 91 MILES TO THEIR DESTINATION. THE AAA MECHANIC IDENTIFIED THE PROBLEM AS THE WHEEL COVER SHIFTING, ON BOTH FRONT WHEELS, PRESSING THE VALVE STEMS OVER AND CUTTING INTO THEM. THEY ARE NOW HOPING TO FIND A PLACE WHICH CAN REPLACE THE TIRE AND RIM ON A WEEKEND. THEY ARE SUPPOSED TO RETURN MONDAY WHICH NOW LOOKS DOUBTFUL. CHECKING ON LINE, I FOUND THIS HAS BEEN A REPORTED PROBLEM BEFORE. THIS IS A SERIOUS PROBLEM, THEY ARE LUCKY THEY DID NOT CRASH. I DO NOT SEE WHERE HYUNDAI HAS EVER ACKNOWLEDGED THIS AS A SERIOUS PROBLEM. BESIDE THE MONETARY BURDEN THIS HAS CAUSED US, WE ARE THANKFUL THAT THIS DID NOT TURN INTO A TRAGEDY. I SINCERELY HOPE THAT YOU CAN HAVE THIS SITUATION RESOLVED WITH HYUNDAI BEFORE SOMEONE GETS INJURED OR KILLED. FOR NOW THE WHEEL COVERS WILL REMAIN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724740June 11, 2015
ENGINE, STEERING
WHILE DRIVING THE STEERING COLUMN BEGAN MAKING A STRANDE GRINDING TYPE OF NOISE. THIS IS HEARD WHENEVER THE STEERING WHEEL IS TURNED AT ANY SPEED. THE VEHICLE FEELS LIKE THERE IS NO POWER STEERING. I HAVE BEEN TOLD THAT THE COUPLING, THE STEERING GEAR SYSTEM WAS BAD AND THE ENTIRE STEERING COLUMN NEEDS TO BE CHANGED. THIS IS A SAFETY ISSUE. THE DEALER WANTS $1400. THIS IS LUDICROUS! THE COUPLING IS ONLY $8-10. WHAT IS REALLY GOING ON WITH HYUNDAI? I JUST RECENTLY HAD TO REPLACE THE ENGINE BECAUSE IT JUST SHUT DOWN WHEN MAKING A TURN. THE ENGINE HAD SEIZED. THIS IS ALSO AN ISSUE WITH 2011 SONATA!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724761June 11, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE "FLOATS" AND THEN DROPS TO EMPTY. PRETTY MUCH ALWAYS ON "EMPTY" NOW WHICH LIGHTS MY CHECK ENGINE SENSOR, BUT EVERY ONCE IN AWHILE IT WILL RISE ABOVE EMPTY FOR A FEW MILES AND THEN DROP LIKE A ROCK AGAIN! HAVE BEEN TRACKING GAS MILEAGE WITH MY TRIP ODOMETER, BUT HAVING BEEN READING THAT THIS "FIX" IS NOT ALWAYS ACCURATE, AND PEOPLE ARE RUNNING OUT OF GAS LEFT AND RIGHT ON MAJOR, BUSY HIGHWAYS. AS THE MILEAGE INDICATES, I DRIVE MORE THAN 100 MILES PER DAY AND CANNOT AFFORD TO HAVE MY CAR JUST STOP RUNNING LIKE SOME OF THE OTHER PEOPLE HAVE MENTIONED. THIS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE BEEN RECALLED WELL BEFORE NOW. ARE WE GOING TO WAIT FOR A REPEAT OF THE NATIONAL AIRBAG RECALL CURRENTLY UNDERWAY, TROUBLE THAT SHATTERED COUNTLESS LIVES, BECAUSE A LARGE CAR COMPANY IS TOO CHEAP TO FIX A PROBLEM THEY ARE WELL AWARE OF AND MAKE THEIR CARS SAFE? GOVERNMENT STEP IN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724772June 11, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS PREMATURE RUSTING ON THE UNDERCARRIAGE AND SUBFRAME OF THE VEHICLE, WHICH PROGRESSED OVER TIME IN THE FRONT AND THE REAR. THE VEHICLE FAILED INSPECTION. THE MECHANIC FOUND HOLES, EXTENSIVE RUST, AND CORROSION TO THE POINT THAT THE FRAME COULD FRACTURE. THE FRAME NEEDED TO BE REPLACED DUE TO THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724263June 9, 2015
SERVICE BRAKES
AFTER DRIVING 1/2 MILE OR SO THE ESC LIGHT WOULD COME ON. AFTER SHUTTING OFF THE ENGINE IT WOULD ALWAYS RESET AND GO OFF BUT IT WOULD COME BACK ON AFTER A MILE OR SO OF DRIVING. SOMETIMES IT STAYS OFF FOR A PROL;ONGED PERIOD OF A MONTH OR SO THEN THE CONDITION STARTS UP ALL OVER AGAIN. THIS HAD BEEN GOING ON FOR 6 YEARS. BRAKES HAVE BEEN CHECKED/REPLACED AS REQUIRED. SOMETHING WRONG WITH THE SENSOR? THIS SHOULD HAVE BEEN RECALLED YEARS AGO AS MANY PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724300June 9, 2015
SUSPENSION
HEARD A RATLLE SOUND UNDER THE DRIVER WHEEL WELL, BUT CAN'T SEE ANYTHING. CONTINUE TO DRIVE AT 30MPH DOWN THE ROAD. A FEW MINUTES LATER, HEARD SOMETHING FELT OFF. STOPPED THE CAR, GOT OUT AND SAW A PIECE OF FRONT SUSPENSION COIL SPRING BROKE OFF. GOT TO THE DEALER 2 DAYS LATER, FIXED THE PROBLEM. 3 WEEKS LATER, THE SAME HAPPENED TO THE PASSENGER SUSPENSION COIL SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724319June 9, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 33 MPH, THE CONTACT'S VEHICLE STRUCK A POTHOLE. AS A RESULT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FAILED TO SUPPORT THE CONTROL ARM. THE TECHNICIAN INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 105,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10724369June 9, 2015
ENGINE
I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK WHEN MY SONATA STARTED MAKING A STRANGE NOISE. I PULLED OVER TO THE SIDE OF THE HIGHWAY, TURNED OFF THE CAR, AND TRIED TO RESTART IT. IT WOULD NOT RESTART AND THE TEMPERATURE GAUGE WENT UP. THERE WAS NO INDICATION THAT THERE WAS AN ISSUE WITH THE CAR (WARNING LIGHTS OR OTHER NOISES) PRIOR TO THIS INCIDENT. I WAS STUCK ON THE SIDE OF A BUSY HIGHWAY FOR 1.5 HOURS WAITING FOR A TOW TO THE DEALER. THE ENGINE SEIZED AND NEEDS TO BE REPLACED. NOW HYUNDAI ISN'T HONORING THEIR WARRANTY AND SAYING ITS NEGLECT, GETTING A SECOND OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724008June 8, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAVE HAD THIS 2011 HYUNDAI SONATA HYBRID IN THE SHOP SINCE I PURCHASED IT IN 2011 NEW THE CAR HAS SERIOUS CAR HESITATION AND GAS MILEAGE IS 19 TO 30 PER GALLON. I HAVE HAD NUMEROUS PROBLEMS WITH OIL LEAKS AND ENDED UP WITH A BLOWN MOTOR AT 60,000 MILES. I ALSO HAVE NUMEROUS SERVICE ISSUES WITH THE BLOWER AC/ HEATER NOT WORKING AS WELL. THE CAR IS A LEMON AFTER 30 VISITS TO DEALERSHIP FOR REPEATED PROBLEMS. I HAVE TAKEN CAR TO 4 DIFFERENT DEALERSHIPS TO HAVE A NEW SET OF EYES FIX THE PROBLEMS AND STUCK WITH A REBUILT MOTOR IN MAY 2015. CAR IS BACK IN THE SHOP FOR HESITATE AND ECS PROBLEMS AS OF JUNE 2015. NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723658June 5, 2015
STRUCTURE:BODY
HAVE HAD ALL 4 OUTER DOOR HANDLES BREAK OFF OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723711June 5, 2015
SUSPENSION, WHEELS, STEERING
I BACKED OUT OF THE DRIVEWAY AND THE SUBFRAME ON THE PASSENGER SIDE COLLAPSED AND THE TIE ROD AND CV JOINT CAME LOOSE. THE STEERING WENT OUT. A CERTIFIED FRAME MECHANIC SAID THE SUB FRAME RUSTED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723712June 5, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL VIBRATED AND MADE AN ABNORMAL NOISE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723420June 4, 2015
ENGINE
ON 6/3/15, WE WERE DRIVING ON THE HIGHWAY WHEN CAR SUDDENLY LOST POWER. THANKFULLY, WE WERE IN THE RIGHT LANE AND MY HUSBAND WAS ABLE TO GET OFF ON TO SHOULDER. TOWED INTO HYUNDAI WHO STATED ENGINE HAD SEIZED.TOLD BY DOT IF WE WERE IN FAR LANE WE WOULD HAVE BEEN DEAD AND THE SHOULDER WE WERE ON WAS ACTUALLY A LANE THAT WAS IN USE FROM 7 TO 10 A.M AND IT WAS 10:15. TO NOT BE RESPONSIBLE FOR $10,000 BILL WE TRADED CARE IN FOR ANOTHER HYUNDAI MODEL. SONATA WAS 3 YEARS 10 MONTHS OLD AND MILEAGE WAS 41567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723100June 3, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AIR BAG LIGHT ON DASH WILL NOT GO OUT. PASSENGER SEATBELT AIR BAG LIGHT ALSO WILL NOT GO OUT WITH OR WITHOUT SOMEONE IN THE SEAT. BOTH LIGHTS ARE STILL ON AFTER A WARRANTY VISIT AT THE DEALERSHIP. THEY CLEARED THE CODES AND DID THE TENSIONER REPAIR, BUT LIGHTS ARE STILL ON. SEVERAL BLOGS WITH SIMILAR SITUATIONS HAVE COME UP WITH AN INTERNET SEARCH BUT EVEN THOSE PEOPLE HAVE SPENT THE $ TO FIX THE ISSUE AND THE LIGHTS ARE STILL ON FOR THEM TOO. PLEASE FIX!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723174June 3, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE OR WHILE STATIONARY, THE CONTACT HEARD ABNORMAL NOISES COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER OR INDEPENDENT MECHANIC PRIOR TO THE FAILURE AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,678.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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