Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11383106December 11, 2020
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
MY ENGINE FAILED WHILE DRIVING.....I HAD IT TOWED TO HYUNDAI DEALER BECAUSE I WAS INFORMEF ABOUT VEHICLE RECALL. THE DEALERSHIP WILL NOT PROVIDE ME WITH LOANER CAR WITHOUT FULL COVERAGE INSURANCE. I HAVE BEEN WITHOUT MY VEHICLE ALMOST 30 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382825December 10, 2020
ENGINE
THE CAR DIED WHILE EXITING THE INTERSTATE ONTO THE TURNPIKE. PULLED OVER AND ATTEMPTED TO START THE VEHICLE WITH NO SUCCESS. SMOKE BEGAN COMING FROM UNDER THE HOOD AND SOON THE CAR WAS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11382855December 10, 2020
ENGINE
ROD BEARINGS GOT THROWN AND ENGINE SEIZED @ JUST OVER THE 100,000 WARRANTY. I NOTICED AROUND 80,000 THAT I WAS CONSTANTLY HAVING TO ADD OIL. SERVICE REP. SAID NORMAL FOR EVERY 700-1000 MILES. DEALER & MANUFACTURER SAID THAT REPAIR (REPLACE ENGINE) IS NOT COVERED. I HAD TO BARROW 10,000 TO HAVE THE ENGINE REPLACED. SINCE THE REPLACEMENT THE REPAIRED ENGINE BEGAN DOING THE SAME THING. MY MECHANIC BEGAN CHECKING THE PLUGS EVERY TIME I TOOK THE CAR IN FOR A OIL CHANGE (EVERY 5,000 TO 7,000 MILES) AND FOUND THAT OIL IS CAUSING THE PLUGS TO FOUL OUT AND SO I HAVE TO REPLACE THOSE EVERY 10,000 MILES TO AVOID CONSTANT MISS-FIRING AND POSSIBLE FIRE. THE BUAREU OF AUTOMOTIVE REPAIR HAS MET WITH THE DEALERSHIP ON THE ORIGINAL ENGINE FAILURE AND ON THE CURRENT PROBLEM (WHICH IS A REPEAT). THE FIRST MEETING THE DEALER TOLD THE REP. IF I COULD COME UP WITH THE 1 OIL CHANGE RECEIPT I WAS MISSING, THEY WOULD THEN PAY FOR THE REPAIR. THEY ALREADY KNEW I WAS UNSUCCESSFUL IN FINDING THAT. WHEN THE REP MEET WITH THE DEALER FOR THE CURRENT PROBLEM, THEY STATED THAT I HAVE NEVER BEEN TO THEM STATING A PROBLEM. I HAVE BEEN TAKING MY CAR TO A MECHANIC (TRUECAR CARE IN CAMERON PARK, CA). MY TRUST IN THE DEALERSHIP TO DO THE RIGHT THING WAS LOST A LONG TIME AGO. I'M DISABLED AND LIVE ON SSI. I CAN'T AFFORD ANOTHER ENGINE REPLACEMENT, OR THE COST OF PURCHASING ANOTHER CAR. I'M BEGGING YOU TO PLEASE HELP ME GET JUSTICE WITH HYUNDAI. MY STRESS LEVEL CAN'T TAKE MUCH MORE. MY SUPPLEMENTAL INCOME OVER THE LAST 3 YEARS HAS BEEN LOST DUE TO THIS PROBLEM. (I DROVE FOR LYFT & UBER) VEHICLE IS ALWAYS IN MOTION, STREET OR HIGHWAY. PLEASE FEEL FREE TO CONTACT ME @ [XXX]. MY SISTER WAS PRESENT WITH ME WHEN I SPOKE TO THE SVC. MGR. FOR THE ENGINE REPLACEMENT WHEN HE TOLD ME I WAS GETTING A NEW ENGINE AND WOULD NOT ENCOUNTER THE SAME PROBLEM. DATE OF FIRST FAILURE IS APPRX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382856December 10, 2020
ENGINE
I WAS DRIVING IN ANOTHER CITY AND MY CAR WENT INTO LIMP MODE. I HAD IT TOWED TO NEARBY DEALER AND THEY SAID I WAS LOW IN OIL, AFTER HAVING IT CHANGED AN MONTH BEFORE. THEY DID OIL CONSUMPTION TEST AND FOUND IT TO BE 1 QUART PER 1000 MILES AND LEFT THERE AND 2 MONTHS LATER HAD ANOTHER CONSUMPTION TEST DONE AFTER SEEING MY CAR WAS ONE IN THE CLASS ACTION ON ENGINE AND BEARINGS. THEY FOUND THIS ONE TO BE 1.1 QTS PER 1000 MILES. DEALER SAID NO WAY WILL THEY SEND INFO TO GET A NEW ENGINE UNDER WARRANTY. A QT A 1000 MILES SEEMS VERY EXCESSIVE. DEALER SAID THAT YOU NEED TO BE AT 1.5 QT PER 1000 WHICH WOULD BE ALMOST NO OIL WHEN I GO HAVE AN OIL CHANGE. THE VEHICLE IS ONLY 3 YEARS OLD AND 100000 MILES. THIS SEEMS LIKE TOO MUCH OIL TO BE BURNT. AND THEY KNOW THEY HAVE ENGINE ISSUES AND WILL NOT RECTIFY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382860December 10, 2020
ENGINE
I WAS DRIVING HOME FROM MARYLAND AND MY CAR STARTED MAKING A KNOCKING NOISE. WE THOUGHT IT WAS A STICK UNDERNEATH SO WE PULLED OVER SAFELY AND TRIED TO LOOK UNDER, BUT DIDN'T SEE ANYTHING. AS WE CONTINUE TO DRIVE MY CAR WOULD ONLY GO 45 MPH, AND AS WE WERE ON THE INTERSTATE THIS WAS VERY SCARY. IT'S SOON STOPPED ACCELERATING, AND WE HAD TO ROLL TO THE NEAREST EXIT. DURING THIS ENTIRE TIME, THE CAR WAS STILL MAKING THE KNOCKING NOISE. ONCE WE GOT OFF THE EXIT MY CAR TIRES LOCKED UP AND EVENTUALLY STALLED. IT WOULD NO LONGER TURN ON. AFTER THIS EXPERIENCE AAA TOWED IT TO THE NEAREST HYUNDAI DEALERSHIP WHERE THEY TOLD ME MY ENGINE WAS SHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378636December 9, 2020
SERVICE BRAKES
BRAKE PEDAL LIGHT FAULTY STAYS ON ALWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378637December 9, 2020
SERVICE BRAKES
BRAKE LIGHT FAULTY IT STAYS ON CONTINUOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378642December 9, 2020
ENGINE
THE VALVE COVER GASKET LEAKS OIL ONTO THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378688December 9, 2020
STEERING
ON FRIDAY NIGHT, OCTOBER 23, 2020, I WAS DRIVING EAST ON E. MAIN STREET IN MESA, AZ HEADED TO THE RED MOUNTAIN 202 FREEWAY. THE LIGHT WAS GREEN AS I APPROACHED THE INTERSECTION AND I MADE A RIGHT TURN ONTO THE FREEWAY FRONTAGE ROAD TO HEAD SOUTHBOUND. I WAS DRIVING APPROXIMATELY 25 MPH AS MY CAR'S STEERING BECAME RIGID AND FELT LIKE MY POWER STEERING HAD GONE OUT. I COULD BARELY COMPLETE THE RIGHT TURN CAUSING MY CAR TO CAREEN INTO THE CONCRETE SIDE BARRIER CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE OF THE VEHICLE. MANY OF THE DASHBOARD LIGHTS WERE ON WITH MANY DIFFERENT ALERTS AS I PULLED OVER WITH MY PASSENGER. WE PULLED OVER IMMEDIATELY AFTER THE COLLISION TO ASSESS THE DAMAGES AND OUR WELL BEING FOR A FEW MINUTES. I THEN PROCEEDED TO DRIVE TO MY PLACE OF WORK A FEW MILES AWAY AND PARK THE CAR SO I COULD CONTACT THE DEALERSHIP WHO HAD WORKED ON MY CAR THREE DAYS PRIOR. THE NEXT MORNING, OCTOBER 24, 2020, I CALLED THE HORNE HYUNDAI DEALERSHIP AND LEFT A MESSAGE AT THE SWITCHBOARD FOR A SERVICE MANAGER TO CALL ME. I INFORMED HER THAT I HAD BEEN INVOLVED IN AN ACCIDENT. ON MONDAY MORNING, OCTOBER 26, 2020 I DROVE THE CAR TO THE DEALERSHIP TO BE INSPECTED. ON WEDNESDAY, OCTOBER 28, 2020, I WAS INFORMED BY MATT COLTON, SERVICE MANAGER FROM HORNE HYUNDAI, THAT IT WAS NOT THEIR ISSUE AND THAT I 'NEEDED TO TURN IT INTO MY INSURANCE.' AS A RESULT, I HAVE NOT DRIVEN MY UNREPAIRED CAR, IT IS SECURELY PARKED AT MY PLACE OF EMPLOYMENT AS TO PRESERVE IT FOR INSPECTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11382760December 9, 2020
POWER TRAIN
WHEN ACCELERATING FROM A STOPPED POSITION THE VEHICLE SHUDDERS OR STUTTERS BEFORE PROPER ACCELERATION IS ACHIEVED. I OWNED A FORD FIESTA THAT DID THE SAME THING AND IT TURNED OUT TO BE THE CLUTCH. IS THAT A POSSIBILITY WITH MY SONATA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382772December 9, 2020
STEERING
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT PULLED OVER AND THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS FIRST TOWED TO THE RESIDENCE AND THEN TOWED TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BOULEVARD, LOMA LINDA, CA 92354, (909)-796-1600) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT LOCATED A FAILURE CODE AT THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378580December 8, 2020
FUEL/PROPULSION SYSTEM
TOOK OUR CAR IN FOR THE FUEL LINE RECALL IN SEPTEMBER 2020. SINCE OCTOBER WE HAVE BEEN SMELLING GAS HERE AND THERE. THIS PAST WEEK IT HASN'T GONE AWAY. FUEL IS NOW LEAKING FROM THE FUEL LINE THAT THEY ZIP TIED BACK TOGETHER. THE DEALERSHIP SAID THEY ONLY INSPECTED THE LINE AND EVERYTHING WAS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378187December 7, 2020
WHEELS
INSTALLED FOUR (4) BRAND NEW GENERAL ALTIMAX RT43 TIRES. NEW TIRES HAD 3877 MILES ON THEM WHEN THE DRIVER'S SIDE REAR TIRE SUFFERED A SUDDEN, RAPID LOSS OF AIR TRAVELING ON A MAINTAINED COUNTY HIGHWAY AT 55 TO 60 MILES PER HOUR. THE TIRE WAS EXAMINED AT THE DEALERSHIP AND DETERMINED TO HAVE A SLICE OR CUT IN THE SIDEWALL RESULTING IN EXTREME, RAPID TIRE FAILURE. THERE WAS NEITHER NO POTHOLE OR FOREIGN OBJECT TRAVERSED PRIOR TO THE EXTREME, SUDDEN TIRE FAILURE. HAVING BEEN A CERTIFIED EMERGENCY VEHICLE OPERATIONS INSTRUCTOR, AND HAVING SERVED AS A COMMITTEE MEMBER FOR THE STATE OF WISCONSIN, DEPARTMENT OF JUSTICE AS AN ADVISOR FOR EMERGENCY VEHICLE OPERATIONS, I AM MOST CONFIDENT IN MY OBSERVATION AND ASSESSMENT. THE TIRE SIMPLY FAILED FOR NO IDENTIFIABLE, RATIONAL REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378203December 7, 2020
EXTERIOR LIGHTING
I HAVE TO CHANGE MY PASSENGER TAIL LIGHT BULB EVERY MONTH THIS IS NOT NORMAL, NOW SINCE IT GOT OVERHEATED IT HAD MELTED TO THE SOCKET,I FOUND IT VERY HAZARDOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378214December 7, 2020
STEERING
CLICKING OR KNOCKING WHEN WHEEL IS TURNED IN EACH DIRECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378237December 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378266December 7, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITH THE VEHICLE IN REVERSE. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE RESUMED NORMAL OPERATION AFTER BEING RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378282December 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
2016 HYUNDAI SONATA HYBRID IGNITION ISSUE THE ENGINE IS RATTLING WHILE IDLING AND UNDER ACCELERATION AND THE CHECK ENGINE LIGHT IS COMING ON. BELIEVE IT IS AN ISSUE WITH EITHER SPARK PLUGS OR IGNITION COIL. SERVICE DEPT SAID BOTH COMPONENTS LOOKED FREE OF DAMAGE UPON INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378355December 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING 70 MPH, THE VEHICLE STALLED WITH AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. HIS SON ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT'S SON COASTED THE VEHICLE INTO A PARKING LOT WHERE THE VEHICLE REMAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. A CASE NUMBER WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378400December 7, 2020
ENGINE
I HAVE HAD NOTHING BUT ISSUES WITH THE VEHICLE ALSO THE HYUNDAI DEALERSHIP. I HAVE TAKEN MY CAR IN 5 OR MORE TIMES BECAUSE OF ISSUES. THE MOST RECENT BECAUSE OF A CONTINUOUS INCIDENT OF LOSS OF POWER DURING COMMUTE. MY CAR LOST POWER FROM THE TURBO. SOUNDS LIKE ITS DYING OUT AND STRUGGLES TO STAY ON.. DEALERSHIPS NUMBER ONE STATED BECAUSE OF TURBO FAILED SO ITS NOT COVERED BECAUSE IT IS NOT PART OF THE ENGINE. THEN THE SECOND DEALER TOLD ME ITS THE WASTE GATE SO ITS NOT COVERED BECAUSE IT IS NOT APART OF THE INTERNAL ENGINE. SAID THAT IS WOULD COST MORE THAN 2,000 TO FIX AND MY CAR BARELY 9 YEARS OLD...... SO I DON'T HAVE THE MONEY TO FIX THE CAR THE DEALERSHIP ALLOWED ME TO DRIVE AWAY IN A DANGEROUS DEATH TRAP AND NOTHING FIXED. THATS JUST ONE ISSUE AMONGST A TON OF RECALLS THAT APPARENTLY DO NOT AFFECT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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