Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11384374December 21, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY ENGINE THREW A ROD AT APPROX. 85000 MILES (10/2019). HYUNDAI REPLACED THE SHORT BLOCK BUT SINCE THEN I CONTINUE TO HAVE ISSUES WITH MY CAR. AFTER THEY REPLACED THE SHORT BLOCK AND I PICKED MY CAR UP, THE CAR SEEMED TO BE RUNNING LIKE IT IS NOT GETTING CONSISTENT FUEL LIKE IT IS SUPPOSED TO. I HAVE HAD IT IN THE SHOP 4 TIMES BECAUSE THE CHECK ENGINE LIGHT HAS COME ON. WHILE I AM DRIVING, THE CAR SEEMS TO LURCH AT RANDOM TIMES AND THIS ISSUE HAS GOTTEN SO BAD THAT THIS (WHAT I CALL LURCHING) MAKES THE CRUISE CONTROL SHUT OFF. ONE TIME I WAS USING THE CRUISE CONTROL TO ACCELERATE ONTO THE FREEWAY AND THE WARNING BELLS AND WHISTLES WENT OFF, THE CAR STALLED, THEN RESTARTED ITSELF WITH NO CHECK ENGINE LIGHT ON. THE MOST RECENT TIME (10/26/20 - 11/10/20), THEY HAD MY CAR FOR 6 WEEKS, THEY DID NOT FIX IT. THEY PUT 337 MILES ON MY CAR WHILE THEY HAD IT AND I EXPERIENCED THE SAME ISSUES I HAVE BEEN COMPLAINING ABOUT TO THEM SINCE THE BEGINNING, AFTER I DROVE IT 38 MILES. THEY CANNOT SEEM TO FIND WHAT IS WRONG WITH MY CAR OR FIX IT. 10/2019 THREW ROD - REPLACED SHORT BLOCK SEE ATTACHED 1/3/2020 REPLACED HSG BELT - DID NOT FIX ISSUE SEE ATTACHED DATE UNKNOWN - CHECK ENGINE LIGHT WENT OFF BEFORE THEY COULD RUN CODES.UNABLE TO FIND ISSUES - DID NOTHING NO PAPERWORK 7/3/2020 - UNABLE TO DUPLICATE CONCERNS, PROVIDED SOFTWARE UPDATES. 8/20/2020 I CALLED SAN TAN HYUNDAI AND TOLD THEM I CONTINUED TO HAVE THE SAME ISSUES. I TOLD THEM I NEEDED A LOANER CAR AS I HAVE NO OTHER MEANS OF TRANSPORTATION. I WAS ADVISED THEY DID NOT HAVE ONE AVAILABLE BUT WOULD CALL ME WHEN THEY DID. THEY NEVER CALLED. THE CHECK ENGINE LIGHT CAME ON AGAIN ON 10/25 WHILE I WAS OUT OF TOWN SO I TOOK IT TO THEM 10/26. I HAVE PAID FOR 2 RENTAL CARS NOW WHILE TRYING TO GET THIS ISSUE RESOLVED. 10/26/20 TRANS RESET RECYCLE CLEARED CODES - DID NOT FIX ISSUE SEE ATTACHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384407December 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PUSHED OFF THE ROADWAY WITH ASSISTANCE FROM A BYSTANDER. THE VEHICLE WAS TOWED TO TUSTIN HYUNDAI (16 AUTO CENTER DRIVE, TUSTIN, CA 92782, (714) 647-2000) TO BE DIAGNOSED. THE TECHNICIAN DETERMINED THAT THE COMMUNICATION WIRE BETWEEN THE BATTERY AND COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED 2 YEARS LATER. THE CONTACT WAS INFORMED THAT THE COMPUTER TO THE ENGINE NEEDED TO BE REBOOTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384417December 21, 2020
ENGINE
I HAVE A RECALL HYUNDAI DOESNT WANT TO FIX DID A TOTAL OF 10 OIL CONSUMPTION TEST BUT MY CAR KEEPS BURNING OIL ALSO MY CAR HAS ALSO SHUT OFF IN THE MIDDLE OF DRIVING IT. MULTIPLE TIMES I ALSO FOUND OUT MY VEHICLE HAD A RECALL THIS YEAR NOT LAST YEAR THEY CLAIMED THAT THEY PUT A DEVICE ON MY VEHICLE BUT I WAS UNAWARE OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384792December 18, 2020
EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO LACK OF NORMAL BLUETOOTH FUNCTIONALITY MAKING VEHICLE UNSAFE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384068December 18, 2020
POWER TRAIN
THERE HAVE BEEN PREVIOUS RECALLS FOR HYUNDAI VEHICLES REGARDING THE NEUTRAL SAFETY SWITCH/TRANSMISSION RANGE INHIBITOR FAILING TO WORK PROPERLY, BUT IT APPEARS THAT THIS PROBLEM EXTENDS TO VEHICLES OUTSIDE OF THE PREVIOUS RECALL WINDOW. THE 2014 HYUNDAI SONATA SE EXPERIENCES A SIMILAR DEFECT, AS SEARCHES ONLINE WILL INDICATE A HIGH NUMBER OF FORUM POSTS AND OTHER RESOURCES WHERE DRIVERS OUTLINE THEIR CONCERNS. SPECIFICALLY, ON AN INTERMITTENT BASIS, THE CAR WILL FAIL TO DISPLAY A GEAR WHEN STARTING, SHOWING A BLANK SYMBOL ON THE DASH AND NOT ILLUMINATING THE GEAR SHIFT COLUMN. THIS LEAVES THE CAR UNABLE TO BE SHIFTED INTO ANY GEAR. IT APPEARS THAT A WIDE RANGE OF HYUNDAI VEHICLES HAVE BEEN EFFECTED BY FAULTY NEUTRAL SAFETY SWITCHES, AND AS I MENTIONED SOME VEHICLE YEARS NEED TO BE RECALLED THAT WERE NOT PREVIOUSLY DONE SO IN THE LAST 'BATCH' OF RECALLS FOR THE SIMILAR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384081December 18, 2020
ELECTRICAL SYSTEM, ENGINE
ON NOVEMBER 30, 2020 AFTER SHOPPING IN FOOD STORE, STARTING THE CAT AND COMING OUT OF A PARKING LOT AND DRIVING THE CAR FORWARD, I SMELL SOMETHING BURNING. STOP & OPEN THE FRONT HOOD AND SAW SMOKE COMING OUT OF THE AIR FILTER HOUSING AND STARTED TO BURN. SOMEBODY HELPED AND PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE CAR WAS RUNNING HOOD AND MY DAILY DRIVER BEFORE THE INCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11384093December 18, 2020
UNKNOWN OR OTHER
WHEN I'M DRIVING IT LOSES POWER. I HAVE TO LET UP OFF THE GAS PEDAL, AND THEN PUSH IT AGAIN SO IT WILL KEEP GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383957December 17, 2020
ENGINE
ENGINE STARTED KNOCKING AND MAKING NOISE. CHECK ENGINE LIGHT CAME ON AFTERWARDS AND GOVERNED THE CAR SPEED. NO INDICATIONS OF WARNINGS BEFORE OR ANYTHING. SHOP NOW SAYS THE ENGINE IS SHOT. LOS ANGELES CALIFORNIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383976December 17, 2020
ENGINE
12/12/2020 AT 7:00AM LESS THAN A MILE FROM HOME MY CAR STALLED ON A COUNTRY ROAD. AS I WAS GOING UP THE HILL I HEARD A KNOCKING NOISE. WHEN I REACHED TO THE TOP OF THE HILL THE CAR LOST POWER AND ALL OF THE LIGHTS/SYMBOLS ON THE DASHBOARD CAME ON. THE CAR COASTED AND THEN I APPLIED THE BRAKES. I TRIED TO RESTART THE CAR, TESTED THE BATTERY AND CHECK THE OIL DIP STICK. THERE WAS NO OIL ON THE DIP STICK. SOON AFTER SOMEONE SAID THE COULD SEE SMOKE AND SMELL AN ACRID ODOR. THE VEHICLE WAS TOWED TO THE AUTHORIZED HYUNDAI DEALER. THIS DEALER DOES MY VEHICLE MAINTENANCE AND OIL CHANGES.THEY TOLD ME THE VEHICLE NEEDS A NEW ENGINE. NOTHING WAS MENTIONED ABOUT THE RECALL OR GIVING ME A LOANER/RENTAL CAR. I WAS TOLD IT COULD TAKE WEEKS OR MONTHS FOR A NEW ENGINE TO COME FROM PR, USA OR KOREA. THE AUTHORIZED DEALER HAS NOT TOLD ME HOW THE PROCESS WORKS. ONLY THAT THE REPAIR WILL BE COVERED AT NO COST TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383641December 16, 2020
UNKNOWN OR OTHER
HIGH PRESSURE FUEL PIPE IS LEAKING FUEL UNDER THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383700December 16, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 55 MPH, THE ANTENNA COVER DETACHED FROM THE VEHICLE. THE CONTACT WAS UNABLE TO LOCATE THE PART ONCE THE FAILURE OCCURRED. THE CONTACT'S WIFE THEN CALLED LEE HYUNDAI (1960 SKIBO RD, FAYETTEVILLE, NC 28314) WHERE AN ESTIMATE FOR THE REPLACEMENT WAS PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383540December 15, 2020
ELECTRICAL SYSTEM, POWER TRAIN
I HAD TRANSMISSION PROBLEMS MY TRANSMISSION STOP WORKING AND I COULD NOT CHANGE GEARS SO I TOOK MY CAR TO HYUNDAI SHOP AND PAID OUT OF POCKET OVER $900 AND COME TO FOUND OUT IT WAS A RECALL #123,SO HYUNDAI CALL ME AFTER I LEFT THE SHOP SAYING THEY NOT GONE REIMBURSE ME WHICH IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383271December 14, 2020
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
THE FRONT DRIVER SIDE DOOR HANDLE HAS CAME OFF AND SO HAS THE PASSENGER SIDE. THE INSIDE DOOR HANDLE ON THE DRIVER SIDE HAS CAME OFF AND THE DRIVER SIDE DOOR IS TOTALLY INOPERABLE. THIS S A TOTAL SAFETY HAZARD IN THE EVENT OF AN EMERGENCY, A CAR CRASH GOD FORBID OR EVEN THE CAR CATCHING FIRE. GETTING TO SAFETY WOULD BE VERY DIFFICULT. I CANT AFFORD TO CONTINUING FIXING AN ISSUE THAT IS DEFECTED TO BEGIN WITH. THE BRAKE LIGHTS DOESN'T ILLUMINATE ALL TIME WHEN ENGAGED AND MY AIR BAG LIGHTS ARE ON AND MY CAR SWAYS IN THE BACK DUE TO THE CONTROL ARM BEING RUSTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383322December 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION THROUGH EMISSIONS OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HORNE HYUNDAI (1360 E. AUTO CENTER DR, APACHE JUNCTION, AZ 85119, (480) 771-8213) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383365December 14, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08V161000 (AIR BAGS) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383372December 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT UPON START OF THE VEHICLE AS WELL AS UPON ACCELERATION, HE HAD HEARD AN ABNORMAL FLUTTERING NOISE EMIT FROM THE ENGINE, WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO ST. CHARLES HYUNDAI (5701 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DANGEROUS TO DRIVE AND THAT THE ENGINE COULD POSSIBLY LOCK UP WHILE DRIVING. THE DEALER GAVE THE CONTACT A LOANER VEHICLE WHILE THEY ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383384December 14, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE DRIVER RECEIVED AUDIO AND VISUAL ALERT WHILE DRIVING AT HIGH RATE OF SPEED THAT THE "HYBRID WARNING FAILED AND TO CHECK HYBRID SYSTEM-TURN ENGINE OFF" AND TO PULL OVER SAFELY. HOWEVER, THE VEHICLE LOCKED AND LOST ALL POWER MAKING IT IMPOSSIBLE TO SAFELY EXIT THE INTERSTATE ALMOST INSTANTLY AFTER THE ALARM. UPON RESEARCH, I MANAGE A LARGE VEHICLE FLEET, WE HAVE MULTIPLE OTHER SONATA'S WITH THE SAME ISSUE-AND THERE IS A TSB FOR THIS KNOWN SAFETY FAILURE (17-HC-003-1).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383402December 14, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT SEAT BELT RELEASED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RED ROCK HYUNDAI (2162 HIGHWAY 6 AND 50, GRAND JUNCTION, CO 81505) WHERE THE CONTACT WAS INFORMED THAT BOTH SEAT BELTS OPERATED AS DESIGNED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383245December 13, 2020
AIR BAGS, SEAT BELTS, STEERING
WHILE DRIVING AND TURNING THE STEERING WHEEL THERE IS A KNOCKING SOUND. THE DRIVER SEAT BELT DOES NOT LOCK WHEN HITTING BRAKES AND IS LOOSE. THE PASSENGER WINDOW ON ONE SIDE DOES NOT GO DOWN. THE AIRBAG SIGNAL STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383072December 11, 2020
STEERING, SUSPENSION, WHEELS
MY CAR IS NOT STEARIN PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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