Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11445878January 2, 2022
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
1#.air . #2 not inspección 1year ago. #3 air bag lihg warning was the first day a Buy tne car. never im put interés now im know Is bad in damgere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445738December 31, 2021
Chest Clip, Buckle, Harness
Chest Harness slips off of the metal TClip in the back of the seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445763December 31, 2021
ENGINE
My car is involved in the class action lawsuit because of engine failure and fire with my 2016 Hyandia Sonota. I have concerns with the above issue because of knocking in the engine and using 1 quart of oil every 400 miles. Hyandia extended the Power train settlement for life time. Yet, they denied to do anything about my car because or 98,700 milage. Dealer said only way Hyandia will do anything if the engine goes out. Hope it just goes out instead of catching fire. Need help, if you settle take care of the customer. Should take care of the customer before settling .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445602December 30, 2021
AIR BAGS, POWER TRAIN
The contact owns a 2013 Hyundai Sonata. The contact stated that upon placing the vehicle into the (R) reverse position; the vehicle independently accelerated backward into her neighbor's driveway and hit two parked vehicles. The vehicle came to a stop when it crashed into the second vehicle and that second parked vehicle was deemed destroyed. The air bags did not deploy upon impact. No injuries were reported and a police report was filed. The contact was able to drive the vehicle back across the street and parked the vehicle on the road. The dealer was notified of the failure and informed her that since her vehicle was involved in an assurance claim, they could not render any assistance. The manufacturer was also notified of the failure and informed her that an investigation could not be performed unless she signed a waiver. The vehicle had yet to be repaired and remained in the possession of the contact. The failure mileage was 76,876.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11445614December 30, 2021
ENGINE
took my car to Hyundai at Tustin to check recall car worked fine dec 14 to 15th took my car drove it 4 days started hearing a whistle noise never herd it before then a small taping noise that kicked in when ac was on then when i drove it less then 10 miles the car started to stall and the engine light started flashing then i took it to car max due to having car max toeing plan they took the car now i been in limbo trying to get a diagnostic done on my car when it should of been done when i got my car in for the 1st time for the recall now im car less for 15+ days paying ubers that are 28 bucks a day to get to work when this could of been avoided if they check my car the 1st time and did what the recall commands to inspect the engine and replace it now im getting the run around telling me to check this Hyundai or this one for a appointment to diagnose your car instead of a hand to get me into a rental now i have to either pay CarMax 250 to diagnose the car and do nothing but get me a rental car or wait a other 19 days for jan 19 to get it looked at by Hyundai i spent so much hard earned money to just get nothin offered in terms of ride or assurance just oh it might not be covered cuase something with a 60000 mile warranty they do i was upset that they just talked over me and basicly said damm that suck deal with it its crazy cars shouldn't be this hard to diagnose and and send diagnostic to a other machinic they could use the carmax diagnostic as a refernce but they rather have a customer wait hence why after this car im going full electric this service to repair is a scam to get hard working Americans to shivvel out some more money help me and do a big investigation on this hyundai recall deportment somethings don't add up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445643December 30, 2021
ENGINE
1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445649December 30, 2021
ENGINE
The contact owned a 2011 Hyundai Sonata. The contact initially stated that while driving at various speeds, an abnormal, knocking noise would emit from the engine. The contact had taken the vehicle to the dealer where a knock sensor test was performed and the contact had the engine replaced under warranty. A few months later while driving at night at 35 MPH, smoke(color unknown) began to emit from the vehicle without warning as he noticed his feet getting warm. The contact then saw flames emit from the vehicle and immediately pulled over. The fire department was called to the scene and extinguished the fire(fire report unknown). Police also arrived at the scene and a police report was filed. No injuries were reported at the scene. The vehicle was totaled and towed to an independent body shop. The manufacturer was notified of the failure and offered the option of a settlement; a settlement had yet to be made. The failure mileage was approximately 175,000. The failure mileage on the new engine was approximately 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11445549December 30, 2021
ENGINE
I’ve had my car for a year and I change the oil faithfully. Well I now have a rod knocking and not sure why? My car has 138,000 miles on it. And I’ve changed my oil and filter as I should so now my car is sitting in the yard it cranks but when you crank it you wouldn’t think anything was wrong with it. You give it gas and it starts knocking. Why is this happening?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445392December 29, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2011 Hyundai Sonata. The contact stated that while operating the vehicle, the front driver’s and passenger’s side door locks would unlock causing the doors to open inadvertently. The vehicle was taken to the local dealer who diagnosed that the door latches needed to be replaced. The vehicle was not yet repaired. The manufacture was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445410December 29, 2021
ENGINE
My vehicle will suddenly drop in speed regardless of increasing gas, by adding pressure to the gas pedal. It is also making an odd noise from the engine. I took it to the mechanic who stated that they heard the noise but it was beyond their scope and I should take it to the dealer. I called the service department and told them the problem and also mentioned the lifetime engine warranty that Hyundai was pressured to offer. This was the statement for Hyundai at the Mall of Georgia. "Hyundai engine warranty is only on blown push rods." I stated what happens if the car suddenly dies or engine blows while driving 70mph on Interstate 85. All power being lost causing an accident and injuring or killing people. He stated, "I'm just telling you what Hyundai said!" This will cost Hyundai much more than engine replacement. I am suppose to here from them 12/30. I have been wait for two weeks after being put off twice. Please address for saving lives. Sending copies to media as well. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445451December 29, 2021
STEERING
Steering wheel makes whining/scrubbing noise when turning. Steering a vehicle is a critical component of safety and being able to avoid dangerous situations. The problem has been reported, inspected, and confirmed by a dealer. The component has not been inspected by the manufacturer, police, or independent service center. There were no warning messages, lamps, or other symptoms of the problem prior to failure. The problem first appeared when the vehicle was under 15,000 miles. The dealership advised that the worm shaft assembly needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445529December 29, 2021
EQUIPMENT
the vehicle was inspected by Doral Hyundai dealer and they refused the claim .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445235December 28, 2021
POWER TRAIN
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle would suddenly fail to accelerate above 25 MPH with the check engine warning light illuminated. The cause of the failure was not determined. The local dealer was informed of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445250December 28, 2021
EXTERIOR LIGHTING
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at an unknown speed, they would smell a burning odor and saw smoke exiting the hood. The contact stated they did not see any visible fire. The contact stated two weeks later, they received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The contact took the vehicle to the local dealer and made them aware of the failure. The dealer stated the closest appointment would be on 2/28/2022. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11445306December 28, 2021
ENGINE
The contact owns a 2009 Hyundai Sonata. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The vehicle was jump-started and driven to a local mechanic where it was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 193,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445308December 28, 2021
UNKNOWN OR OTHER
I was driving to work when my car stuttered then reduced power allowed me to pull to shoulder of the road at the same time my check hybrid system light came on with all others on dash. Car would not restart. Had it towed to the dealership where I’m told they will diagnose next week. I researched on several forums and this is quite a common issue with this model of car in various years. My car only has 61k miles and this is quite troublesome.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445321December 28, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2006 Hyundai Sonata. The contact stated while driving approximately 65 MPH, the accelerator pedal became stuck and was unable to reduce speed while depressing the brake pedal or shifting into neutral. The contact was able to pull over to the shoulder and place the vehicle into the park. The contact stated no warning light was illuminated. The vehicle was towed to the residence where it was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 230,000. Consumer stated vehicle was inspected by contractor investigator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445226December 28, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2021 Hyundai Sonata. The contact stated that while traveling at highway speeds, a tiny pebble hit his windshield which caused a minor ding on the middle of the driver’s side windshield. Over time, the ding spread from the driver’s side to the lane assist sensor located in the middle of the windshield. The contact stated that the crack spread vertically and horizontally across his windshield. He stated that the crack had obstructed his vision while driving at various speeds. The dealer was initially notified of the failure and informed him that he had to have the vehicle repaired by a recommended third party. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445031December 27, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Check engine light on. Taken to hyundai dealership for recall repairs. At the time, 3 recalls on vehicle. Informed that check engine light was on due to recalls. Dealership kept car for 1½ weeks and notified me that 1 recall (filter) was not completed because parts are on back order. Dealership had me pick up vehicle and said that it is okay to drive car; however, after calling another Dealership, the Service rep informed me that cars should not be driven while engine filter recalls are open because it could potentially further damage vehicle. Vehicle has now been sitting in my garage for over 2 months and I'm making payments for a car I cannot drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445088December 27, 2021
ENGINE
While traveling on the interstate, the car started shuddering. Pulled off and went to auto part store and they read the code #4 misfire. Took car to my mechanic and he said #4 cylinder was dead. Proceeded to take car to dealership and they said #4 cylinder had burn valve with hole in valve. We hey gave a quote for engine replacement. Took car back to my mechanic and he replaced engine at a cost of $5466.28. The replacement engine was a 2014 with 13k miles. The car only had 107186 miles at time of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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