Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11446662January 7, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 MPH, the vehicle lost motive power. The vehicle was towed to the dealer. The dealer informed the contact to tow the vehicle to a Hyundai dealer. The vehicle was towed to Ettleson Hyundai (5631 South La Grange Road, Countryside, IL 60525). The dealer informed the contact that they would not be able to diagnose the vehicle since they were booked until the end of February. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact of Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) associated with the VIN. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446685January 7, 2022
ENGINE
I purchased my '16 Sonata as a Certified Pre-Owned vehicle. It was 1 yr old, with roughly 36k mi on the odo. I bought it from Huntington Beach Hyundai, who showed me the Car Fax that it's CPO. They promised Hundai CPOs get what left on the 10 yr, 100k mi powertrain warranty. I've been doing oil changes per manufacturer recommendations since purchase. At roughly 40k to 60k on the odo, I noticed the car was burning a lot of engine oil. I brought my car to my local Hyundai service center, Tustin Hyundai, who told me 1 qt every 1k mi is normal. I thought it was a lot, but Tustin Hyundai told me there was nothing wrong with the car. Sometime after, I received mail about the Theta 2 engine recall to get the knock sensor install/update, and read about the risk of engine explosion/fire. I promptly got it done. Around this time, I read on Hyundai owner forums that excessive oil consumption is a precursor symptom to catastrophic engine failure. Sometime later, I noticed my car was burning a lot of oil, even more than before. I estimated at least 2 qts every 1k mi. I brought my car to Tustin Hyundai at roughly 75k mi on the odo. They started an oil consumption test, comprised of 3 oil level readings, each one every 1k mi. My car failed the first two. After the 2nd, my car stayed at Tustin Hyundai overnight to get a combustion chamber clean done. Tustin Hyundai told me doing so will solve the problem. Few months later, I noticed my engine was back to even more excessive oil consumption. I estimated at least 3~4 qts per 1k mi. I brought my car to Tustin Hyundai again, with roughly 80k mi on the odo. They said Hyundai corporate is rejecting all further service because my car isn't CPO, and that I ran out of powertrain warranty at 5 yr/60k mi. I called Huntington Beach Hyundai, who confirmed my car is CPO, and still has the 10/100 powertrain warranty. But Hyundai corporate, through 2~3 national case managers, told me I am out of powertrain warranty, and not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446690January 7, 2022
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
After an oil change, my car started losing power at the gas and suddenly turned off on me while I was driving and never turned back on! When I tried turning my car back on my engine started smoking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446607January 7, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The abs and traction lights are illuminated on dash with check bsd system warning on dashboard as well. Seems to be common problem with this car. With these lights on the abs system I disabled. Was told it was speed censor and then it was the bsd sensor in bumper. They told me it was in an accident I should file claim with insurance. Sounds like they don't want to repair something faulty . No abs working could mean crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446664January 7, 2022
UNKNOWN OR OTHER
Hello The car shut off on the freeway while driving. The display lit up light a Xmas tree including the forward collision warning. I though this was an isolated incident. It has happened now numerous times. The car even braked on its own then shut off while turning in the middle of a busy intersection. There are several reports of very similar symptoms on Edmonds under reviews. This car is dangerous. I have contacted Hyundai twice now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446510January 6, 2022
SEAT BELTS
The seat belt buckle will not stay clicked in. It is hard to get it to stay clicked in when first buckling up then while driving it will randomly unclip. It does is sometimes when I am braking too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446522January 6, 2022
ENGINE
The contact owns a 2018 Hyundai Sonata. The contact stated that after filling the engine with oil, approximately 2 months later it was discovered the engine oil level was extremely low. The contact indicated that the engine oil was being consumed at a very rapid pace. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 65,000. Consumer stated it was determined it was a valve cover gasket not pistons as a previous mechanic stated. So no need for recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446551January 6, 2022
ENGINE, UNKNOWN OR OTHER
engine seized up after 2 weeks of having an oil change...stopped on highway had it towed several times from breakdowns on highway to shop they put in new battery it ran for one day and would not start had it towed to another shop was advised the engine seized up due to gunk in oil pan..had an oil change two weeks prior to incident of vehical stopping was advised the oil change was fine no problems.....contacted hyundia consumer affairs filed a complaint advised them of the situation they had me tow the car to the hyundia dealership they looked at the car told me the engine was seized due to gunk in the oil. i sent them proff of all my oil changes and maintence records.. they denied the claim said i had not enough maintence records i have only had the vehical for three years have had no problembs with the vehicle untill it hit 99.000 miles...the dealership offered to repair the engine for $7500.. i could not pay. so i had to return the vehical to finance company as i still owed a balance now i am without a vehical and in debt to the finance company. for a vehical that had been on recall..can you assist me with this situation.. I believe they should should have accepted the fault of the engine seizing due to recalled parts.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446301January 5, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle decelerated. The contact was able to continue driving. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil change. The contact stated that he changed the oil 510 miles before taking the vehicle to the dealer. The contact took the vehicle to Crain Hyundai of Fayetteville (1919 Foxglove Dr, Fayetteville, AR 72704, (479)439-9878) and was informed that the vehicle needed an oil change. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 105,559.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446356January 5, 2022
ENGINE
Purchased the 2016 Sonata approximately four months ago. Was not told that Hyundai had a problem with the engine in this year and model. I have now learned that NHTSA is involved in this matter because there have been several engine fires. My car is rapidly burning through motor oil. While it is not smoking there is a light smell of burning oil. Reluctantly the dealership is promising to fix it but has yet taken steps to do so. FOREMOST, IS IT SAFE TO CONTINUE DRIVING THIS CAR? Further, can the engine be repaired or should it be replaced. A prompt response would be greatly appreciated!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446095January 4, 2022
SUSPENSION
The front driver side coil spring broke at the base. Was driving my car and heard what sounded like something hitting the underside of my car. Upon inspection we found the coil spring had broken. In researching online there was is a campaign recall for 2010-2011 Hyundai Sonata (#133). My vehicle does not fall in this category, but feel it should. Coil springs just don't break, unless you are going off road. There are many forums with similar incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446110January 4, 2022
AIR BAGS
The airbag sensor light will not turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446136January 4, 2022
ENGINE, ELECTRICAL SYSTEM
Out of the blue, I heard a very loud knocking noise coming from my engine. I was driving my children to school and as I hit the gas pedal the less power my car had. Not only would it not accelerate much but even the lights would dim. I am now paying over $400 a month for a car that I can not drive and walking where I need to go. My vin number does not qualify me for the engine recall Hyundai has, even though my car is the right year, make and model, engine size and problem that the recall is for. Awesome right?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446145January 4, 2022
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
After the recent recall repairs, the car started to intermittently getting a message on the dashboard saying ‘Hybrid System Warning - Safely stop and do not drive’ and ‘Check brakes’ and the brake lights came on with a loud chiming beep, the car would stop accelerating and would not go beyond 10 mph, also the breaks would fail to apply correctly and made a loud screeching sound when applied. It used to do have this issue without any warning, while driving or stopped at the light, without any distinguishing pattern. However, it used to go away when the car was restarted multiple times. However now the message is on continuously and doesn’t go away with the restarting the car. After taking to the dealership, they said that the repairs would cost $3000 as the Hydraulic Power Assembly unit has failed. After looking for the issue online, I have found that a lot of the 2011-14 Hyundai Sonata Hybrid have this same issue and seems to be a manufacturing defect. This is a huge life risk for the owners of this car since it can happen while on the freeway and pose a life threatening risk to their life. It is also a huge financial burden for the owners for a manufacturing defect. I would like you to investigate these issues and provide us with a appropriate solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446152January 4, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Headlights will randomly flash off/on while driving. Using turn signals will also make the headlights (and some interior lighting) flicker off/on. Headlights were replaced, but problem still exists. This is a major safety issue for me as other drivers believe I'm flashing my lights intentionally, not to mention, driving at night and having your headlights turn off randomly isn't very safe. We feel very unsafe driving this vehicle after dark because of this issue. This problem started at approx. 70,000 miles. Took the vehicle to the dealer and was told the issue is a defective multi function switch and that others are having the same issue. However, but the dealer said this issue is only covered by the warranty up to 50K miles and I would have to pay to have this resolved. I contacted Hyundai Consumer Affair's and opened a complaint with them. I was assigned case number 18855023, but was told there isn't anything Hyundai could do and I would need to deal with my dealer to get this repaired out of warranty. From my research I've found that many other Sonata owners are experiencing this same issue and that some of the Hyundai Genesis line of vehicles also are experiencing these issues, but in response to these Genesis owners, Hyundai has extended the warranty of the multifunction switch assembly to 15 years with unlimited miles from the date of original retail delivery or date of first use (whichever occurs first). Why is Hyundai not addressing this same issue that exists on their other model lines??? Hyundai needs to extend the warranty and repair this defective switch for ALL other Hyundai models. This is a very unsafe and potentially life threatening hazardous issue that needs to be address for all Hyundai customers and not just the Genesis owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446192January 4, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445941January 3, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The contact took the vehicle to the local dealer and was informed that due to a previous accident repair, the trunk latch was not aligned which was the cause of the mechanic not being able to complete the recall repair. The manufacturer had not been made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445942January 3, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The car caught fire. I only had the car for 3 weeks. I had just started the car for work. There were no warning lights on. If some unknown guy have not told me to get out my car i would had died.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11445974January 3, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at various speeds, an abnormal ticking sound was coming from the vehicle. There was no warning light illuminated. The contact called the dealer who informed him of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which was linked to the failure. The contact was instructed to have the vehicle towed to the dealer for service. Once the vehicle was towed to the dealer, the vehicle remained in their possession for weeks. The contact was informed that his vehicle was not under recall and was given an estimate for the repair. The manufacturer had been notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445983January 3, 2022
ENGINE
The contact's mother owns a 2018 Hyundai Sonata. The contact stated that while his mother was driving approximately 20 MPH, the vehicle started shaking inadvertently and would not exceed 25-30 MPH. The check engine warning light illuminated. The contact's mother was able to continue to drive the vehicle under 20 MPH. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,913.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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